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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com

2.8

Updated: Oct 13, 2025

Complaints 940

Resolved

460

Unresolved

480

Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍

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Bussan Auto Finance India [BAF] reviews & complaints page 13

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Address: No 1 sarjan p. o panbari.. North Lakhimpur Assam pin 784164

I have already recovery your Loan.. But I don't get my NOC n clearnes certificate.. I need my NOC.. My loan a/c is still active pls update my a/c ...I buy yammha fascino scooty from your company.. My loan a/c number is TW1431NR00814938 pls issued my box n clearnes certificate... Thank you

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Aug 24, 2023

Verified Support

Dear Customer,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail, kindly confirm the Address, as per process NOC will dispatch to Register Address.

Register Address as per our records: VILL NO 1 HARJAN PO PANBARI, PS BIHPURIA LAKHIMPUR, N/R J N V, LAKHIMPUR, ASSAM, PIN - 784164

If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Address: Kc roppa bharampura aimangala hiriyur taluk Chitradurga district pin-577558

Dear sir I paid all emi and dues but still didn't get NOC your side kindly issue NOC as soon as possible

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Dear Sir/Madam,

I have make final payment for due amount of INR 11384.00 against my Loan Agreement No. TW608INR00641621 and also informed to team Bussan Auto Finance through email but yet I have not received any update on the same.
Request you to please co-operate bu issuing NOC as early as possible.

Regards,
Pradeep B Yeware

+1 photos

Jan 13, 2024

Complaint marked as Resolved

Resolved

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Hi
i have not received the NOC of the above account no mentioned for my two-wheeler loan which i have fully repaid during the 10th oct 2020
kindly call me if any more details required @ [protected]

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Aug 23, 2023

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Address: delhi

Hello,

Request you to share the NOC for my two wheeler loan.

I didnt receive my NOC after completion of my loan and there is no Bussan auto finanace branch in chennai, Please check the below details and share the NOC through my personal email id (Vinod.d7.[protected]@gmail.com)

Vehicle details :
name : Vinodhkumar D
Registration number : TN02 BJ 8915
Month and year : 7/2017
registration data : 21 Aug 2017
maker : Yamaha Fascino BSIV
Color - Blue black
Chase - 47971
engine 94771

Kindly check and provide the details asap

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Aug 22, 2023

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

Note:- Our Corporate Office and Registered Office address has been changed to 2E/8, 3rd & 4th Floor, Jhandawalan Extension, New Delhi – 110055.

Note: - Any bouncing of EMI due to any non- technical reason will be charged Rs 700/- bouncing + late payment charges.
Now you can pay your bounced EMI & pending penalty amount online by visiting our website www.bafindia.com or https://loans.bafindia.com or PayTM.

vino7.vsv's [Complaint's author] reply, Aug 23, 2023

Customer Name : Vinodhkumar Devadoss

DOB : 25/02/1986

V

vino7.vsv

from chennai, Tamil Nadu

Aug 27, 2023

Request you to share the NOC

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Address: Kerala, Ernakulam, aluva

I had a loan for my two wheeler KL 41 P 5267 with BAF India which was closed about an year ago. I am in immediate need for NOC for the same now. I have tried contacting the customer support via phone and email, but they are not responding.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Aug 22, 2023

Verified Support

Dear Customer
Greetings from BAF India.

This is in regards to your below mentioned request for NOC, we would like to inform you that as on date Rs 74126.06/- pending against your loan.

You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com, Pay TM, Google pay or Phone Pay to get process NOC.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Address: Hari om pan near paridice cinima beside thakrar hospital porbandar

I have taken the loan from bussan finance my loan is completed 2 year age still i have notrecivwd the noc it is my humble request to get noc
My aggriment no is TW823INR00857983

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Address: No 15/5c Thiruvalluvar cross street perambur chennai 11

I have taken a 2wheeler vehicle loan in bussan auto finance and my loan payment is over cleared all the emi in 2019 itself but they didn’t not provide my closers and noc form till now i cant able to contact them to get noc can you solve this issue as soon as possible thank you

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Address: 30-158/24 subhash nagar,malkajgiri, Hyderabad

I cleared my loan but didn't got NOC and i went to their office but its not there.no contact number available to contact company

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I had a loan for my two wheeler KL 36 H 3199 with BAF India which was closed about an year ago. I am in immediate need for NOC for the same now. I have tried contacting the customer support via phone and email, but they are not responding.

Contact Number: [protected]
Email: [protected]@gmail.com

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I cleared all balanced against my Yamaha R15's loan . But we did not get NOC .

BAF's Agent always says NOC will be given within 15 days To registering address but its been 2 months we still haven't received NOC I am really facing problem please.
Kindly consider my urgent need

Details, As per below:
Loan No.- TW6011INR00834720
Customer - Tanveer sayyed

Address- Mumbai, Maharashtra
- 400612

Regards,
Tanveer sayyed

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Aug 17, 2023

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Hello All,

Following up for 3 years, unable to reach over the phone & not getting any response through email.

Vehicle 3 TN01 BE 6295
DOB :[protected]
Loan # TW005INR00689439
Email : [protected]@gmail.com

Kindly send the softcopy to the email address.

Thank You

Aug 8, 2023

Complaint marked as Resolved

Not yet resolved

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Hello All,

Am following since 3 years to get a NOC but am not getting any response through email.
Also am unable to contact anyone over the phone from Busan auto finance.
My Vehicle # is TN01 BE 6295, there is no pending payments for the loan, kindly check and send a soft copy of the NOC to [protected]@gmail.com

Name : Prashanth G
Vehicle : TN01 BE 6295
Loan # : TW005INR00689439
Email : [protected]@gmail.com
Contact : 91 [protected]

Thank you.

Aug 8, 2023

Complaint marked as Resolved

Hello All, Am following since 3 years to get a NOC but am not getting any response through email. Also am unable to contact anyone over the phone from Busan auto finance. My Vehicle # is TN01 BE 6295, there is no pending payments for the loan, kindly check and send a soft copy of the NOC to [email protected] Name : Prashanth G Vehicle : TN01 BE 6295 Loan # : TW005INR00689439 Email : [email protected] Contact : 91 9884134080 Thank you.

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Address: Maiganga Teliamura Khowai Tripura

Dear Sir/Madam,
I have submitted and cleared all balanced against my FZ's loan amount since 17.03.2017. But we did not get NOC against the same till dated.

BAF's agent is telling that NOC despatched from last month but have not received from agent end.

Kindly consider our urgent need to despatched NOC again if not done please.

Details, As per below:
Application No- TR[protected]
Registration No- TR01AK8445
Customer - Nikunja Sarkar
Mo - [protected]
Address- Maiganga Teliamura West Tripura

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Aug 8, 2023

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Sir,
I would like to know the status of my NOC for two wheeler loan number TW142INR00708966 . The amount due has already been paid off and a photo copy of the receipt is attached below.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jul 28, 2023

Verified Support

Dear Customer

Greetings from BAF India.

This is in regards to your below mentioned request for NOC, we would like to inform you that as on date Rs 4, 991.70/- pending against your loan.

You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com, Pay TM, Google pay or Phone Pay to get process NOC.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Prasad R, Bangalore 560015

Dear Sir/Madam,
I have submitted and cleared all balanced against my FZ's loan amount since 12/06/2017 But we did not get NOC against the same till dated.

BAF's agent are not responding.

Kindly consider our urgent need.

Details, As per below:
Loan No.- TW007INR00270599
Customer - R Prasad
Mo - [protected]
Address- Abbigere main road, KAMMAGONDANAHALLI, Bangalore- 560015

Regards,
Prasad R

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P

prasadr814

from Bengaluru, Karnataka

Jul 31, 2023

Have paid 300 for duplicate NOC yet to receive one

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Dear sir or madam,

This is with regards to my noc for vehicle..I paid all amount .please check my status and clear Noc as soon as possible.

Loan No: TW534INR00666964
Name :Ajithbabu

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Address: Thiruvananthapuram, Kerala

Dear Sir/Madam,
I have submitted and cleared all balanced against my FZ's loan amount. But we did not get NOC against the same till dated.
BAF's agent is telling that NOC despatched but have not received from agent end.

Details, As per below:
Loan No.- TWC/03 INR 0010 4861
Customer - JIMMY MATHEWS
Mo[protected]
Address- kizhakke veedu. 6.
kochulloor, Tvpm
695011
Vehicle nmbr : KL 22 C 6982

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jul 20, 2023

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Address: S.Srinivasa rao, d/no 39-16-16/2/1 , madhavadhara, beside ramakrishna clinic, birla junction, Visakhapatnam, pin code - 530007

Iam s.srinivasa rao, I need a noc copy of my bike with details like AP31 CK 4323
I have purchased the bike in oct 2013 year
I have lost my noc copy
Can you please deliver it to my address
S.Srinivssa rao
D/no[protected]/2/1

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jul 20, 2023

Verified Support

Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in NOV’16, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW009INR00233009” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

Please find below the account details: -

Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
Beneficiary A/c no [protected]
IFSC UTIB0CCH274
Beneficiary Bank Name Axis Bank Ltd
Remarks Duplicate NOC charges TW009INR00233009

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Dear Sir/Madam,
I have submitted and cleared all balanced against my FZ's loan amount since 08.02.2023. But we did not get NOC against the same till dated.

BAF's agent is telling that NOC despatched from last month but have not received from agent end.

Kindly consider our urgent need to despatched NOC again if not done please.

Details, As per below:
Loan No.- TN521TWR00809076
Customer - Ajith. V
Address- 13-87/1 Kuppaiyankadu, Vedaranyam,
Nagapattinam (DIST), TAMIL NADU.
614810

Regards,
Ajith. V
Vedaranyam
Nagapattinam (DIST), TAMIL NADU.
What's app : +91 [protected]
Ph contact : [protected]

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