Bussan Auto Finance India [BAF] Complaints & Reviews

Jun 08, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

We would like to inform you that due to non-payment of EMI’s from Apr’20 to Aug’20, it was considered as moratorium and accordingly tenure got extended with moratorium interest.

Also till Aug’20 we did not get any EMI amount and moratorium cancelation request from your end. Now we are unable to cancel moratorium as already processed.

And as on date Rs. 27, 493.18/- (4 EMI’s+ cheque bouncing charges + late payment penalty + pending EMI) is pending and 10 future EMIs are remaining including moratorium interest in your loan.

Kindly pay the pending amount as soon as possible. You can pay your pending amount online through our website www.bafindia.com or https://loans.bafindia.com – through PayTM, Google pay or Phone pay.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

May 17, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer

Thank you for Writing to BAF India.

This is in regards to your below mentioned request for NOC, we would like to inform you that as on date Rs 7901/- pending against your loan.

You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com Please share transaction details after making payment with scan copy of RC, once we receive the same will arrange to dispatch the NOC at your registered address.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

May 14, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

May 10, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,
Greetings from BAF India.
Kindly share scan copy of RC and once we receive the same will arrange to dispatch the NOC at your registered address.

Address as per system:- 814B -41-886- KALATHIL VEEDU VATTAYAL THIRUVAMPADY POST NR COMMUNITY HALL PIN - 688002

If you wish to dispatch the NOC on new address then share Standard address proof in the name of loan holder-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of new address in the system.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

May 06, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

May 05, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India,

Kindly confirm we can dispatch NOC at your registered address as per process.

Address as per system:- CHENNAKKATTU IRON BRIDGE POST ALAPPUZHA NEAR CHUNGAM BRIDGE PIN - 688011
If you wish us to dispatch NOC at new/current address, kindly share Standard address proof in the name of loan holder-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

May 04, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

We would like to inform your NOC request is under process and will arrange to dispatch the same at your registered address, generally this process takes maximum 7-10 working days.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

May 02, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India,

We would like to inform you that we are taking NOC request and will arrange to dispatch the same at your registered address, generally this process takes maximum 7-10 working days.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

Apr 28, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Please confirm your relationship with customer and customer date of birth to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

Apr 26, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,
Greetings from BAF India.
This is in regard to your below mentioned mail, as per process we will dispatch the NOC at your registered address and generally this process takes maximum 07-10 working days.
If you wish to dispatch the NOC on new address then share Standard address proof-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport for updation of new address in the system.
Please provide confirmation on our email [protected]@bafindia.com to process further.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

Apr 22, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Attached documents are not clear.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

Apr 22, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned duplicate NOC request, we would like to inform you that, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank (mention your loan agreement number “TW005INR00838686” in place of account no. in deposit slip) or you can also transfer the amount in below mentioned account.

Please share transaction details after making payment, once we receive the same will arrange to dispatch the duplicate NOC at your registered address.

Address as per system:- NO-10-48 VENKATESA NAGAR 1ST STREET VIRUGAMBAKKAM CHENNAI NEAR BY RAJESHWARI TEMPLE PIN - 600092

If you wish to dispatch the NOC on new address then share Standard address proof-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of new address in the system.

Please find below the account details: -
Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
Beneficiary A/c no [protected]
IFSC UTIB0CCH274
Beneficiary Bank Name Axis Bank Ltd
Remark Duplicate NOC charges TW005INR00838686

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

Apr 20, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

Apr 19, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.
Please confirm your relationship with customer and customer date of birth to help us to serve you better.
Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

Apr 14, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

Kindly share scan copy of RC and once we receive the same will arrange to dispatch the NOC at your registered address.

Address as per system:- H NO 157 MIG BALAJI NAGAR KUKATPALLY NR H M D A PARK PIN - 500072

If you wish to dispatch the NOC on new address then share Standard address proof in the name of loan holder-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of new address in the system.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

Apr 11, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Thank you for writing to BAF India.

This is in regards to your below mentioned query, we would like to inform you that as on date your 12 future EMI’s are remaining including moratorium interest and Rs 5, 992/- (Cheque bouncing charges+ Late payment penalty) pending against your loan.

Also, like to inform your Apr’22 EMI is under presentation as we have not received payment (clearance/rejection) status from bank end.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India