Butterfly Gandhimathi Appliances Complaints & Reviews

Am buying a new mixer but am open box.. Mixer is tottaly broken

It's broken not working. Waist product...

The wheel of the grinder is broken can't use even one time

I have purchased a gas stove Model name :butterfly rhino and I have been using it for the past Two weeks . But I m able to hear a sound when it’s turned off .
I need to rectify it or else I need to get a replacement

Am buying a new mixers grinder. But am starting first-time just one second. Wild sound and stop tha mixer... I want replace my product..

Please replace filter because filter got damaged and bought 2 months ago

Contact [protected]

I have purchased butterfly wet grinder rapidplus through flipkart,
yesterday i unboxed it and checked whether its working or not,
unfortunatly its not working for that purpose i need ur service person to give us service and make it workable... thank you

Mixer grinder is not working due to motor failure

I have bought a Butterfly Cyclone MIxer Grinder on on 26th September 2020 from Pittapilly agencies, Chalakudy. Product is not having any performance. The jars are not mixing the items and not grinding the items correctly. Also the butterfly brand name on the red color mixer is getting fade and last letter Y has disappeared totally. As the brand name disappering is making me suspicious whether the product is original or not.
So I kindly request you to look in this issue and provide a solution or a correct replacement

Pittapilly agencies, Chalakudy-[protected]

Regards,
Rupesh
[protected]

Mixer grinder is not working constantly. I brought this mixi 16/10/2020 .Today itself it is not working .

I i'll buy mixer grinder on 30.06.2020.
Am facing issue (When i switch on that mixer grinder. Armixer motor not start) but some time it will work. From and till date 22.09.2020 not working properly. So kindly gave that armixer replacement.
Amazon order no: 404 [protected]
Order date: 30.06.2020
Model no: 89060221755921912140393

Gas stove problem sir service request

Dear sir,

Myself kumar m m from karkala. 6 months back we purchased butterfly tawa from sravan electronic from karkala on warranty condition. Now it is not in same condition. Yesterday i went to sravan electronic and ask them to replace but he is not ready to replace butterfly tawa as confirmed by buterfly customer customer care agent. Please look in to matter and do the needful.

Regards
Kumar m m

I purchased table top grinder in vasanth and co porur branch. It complete one year of purchased date and two months before grinder is not working.

We bought butterfly curve on 25th jan 2020 the stainless steel pressure cooker. On 26th i thought o[censored]sing for making rice and i know the procedure of cooking in pressure cooker but this item is damaged item and the whistle is not coming after some time i was waiting and finally i lifted the whistle then 1st whistle came by my physical appearance then waiting for 2nd whistle which never turned out and completely the rice inside was burnt and it smelled outside as if it burnt complete home. As u said it is stain less steel it is not at all good one. And there was a little damage in handle too but i neglected it but now i think this is useless product and i wasted my money completely.

Respected sir
I had purchased this gas stove a few months ago. 3 weeks before i repaired one of the burners which was not working at all. After a few days later both of the two burners got the same problem and are not working. Right now i am confused to do anything. Please take any action in this regard. Sir please replace the gas stove or please give me refund for this product. Hoping you will take necessary action in this problem.

This is the second time im complaining had purchased a butterfly mixie on 21st sept 2019. Used it only once and its not working. Requested, called and tried contacting with all the help but no response from anybody. I need the refund of the product because i think 3 months is quite a lot of time for giving a solution to the customer. Moreover its surprising that the grievances numbers also don't work. Pathetic. Please connect my email adress is [protected]@gmail.com

I purchased 1 butterfly wet grinder model matchless plus at sabari electronics
Doddaballapur on 25/08/2019 wide bill no se/19-20/375 we want to use the same on 28/08/2019, we facing problem grinder lock broken. So pl replace the
Same as soon as possible. We cannot use the grinder due to damage of the
Grionder. Top cap centre one part that will help to close the stone stand that was broken so we are not able to close the cap. Pl send any person to replace the same.

I purchased butterfly brand four burner glass top gas stove on 22/08/2017. Now, it is under warranty and it is not proper flame due to choke in gas stove pipes.in this regard i registered my complaint in butterfly customer care on 04/02/2019 and i received complaint id no. B[protected] and b[protected]. I got a call from customer service staff and they said to me within two days our service people will contact you for service your gas stove. But, nobody contacted me from butterfly service side. After that again, i contacted customer care on 09/02/2019, 12/02/2019 and repeatly called butterfly customer care weekly twice for this issue. Still nobody contacted me from butterflyservice side to me. Now, we are cooking in our old gas stove.

Please settle this issue immediately or if gas stove service not available i want money whatever i paid for purchased gas stove.

Regards
V c ethirajulu
[protected]

Hi,

I am very sad to share that we has a worst experience with the butterfly customer care service.. We bought a 3burner glass top gas stove by november ‘18.. After a very few weeks one of the knob was broken and we called up customer care and they sent some service person after some days and thy repaired the part.. And after very few weeks again the same problem occured and when we called up for service none id the technician has attended and we were keep on waiting for the service person and before they could attend the issue, the middle burner alignment has changed and its not working. Now we wanted to go for the exchange since we feel its completely defective.. We are in mid of may, we couldn’t find any proper response from the customer care despite of many calls.

When i spoke to the service manager, even he is not helpful and very rude in responding for my issue.

Please do something to help us resolving the issue

Regards,
Chandrasekaran
[protected]