Awstro
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COMPLAINTS

Awstro Complaints & Reviews

A
anjalime
Sep 21, 2022
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Warranty Related Issue

I bought so many products. I faced no issues but last few orders disappointed and littrely harassed me. Again I faced harassment. I ordered hisense A6GE 50 inch tv and when I was ordering the product, it was showing that I will get 2 years comprehensive hisense warranty...
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About to come and a delivery agent was assigned named Amit with phone number [protected]. When I said to deliver my parcel and my home he refused to come to my home and asked me to come to him 150 m far from my house. He told me to send someone from my home to recieve parcel ....
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We have order LUMINOUS Zelio+1100 Pure Sine Wave Inverter with RC 18000ST 150Ah Battery & Trolley Tubular Inverter Battery on 10/06/2022. They have earlier shown a delivery date of 18/06/22, after which continuously postponing till date. Order is showing shipped since 11th June still order is undelivered. Also, their helpline is good and canceled my order and refund my amount....
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From last one week we are facing issue with delivery in Hyderabad IT hub area in Gachibowli, this is shocking since Amazon and others deliver with very short time . Please look into it, I am sure lot of customers are unhappy about it ....
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P
palavime
Sep 21, 2022
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Regarding my Replacement order

Bluetooth speaker But a stain mark on Bluetooth speaker, So i file a replacement order. But My replace product not delivered me, and in website it's showing delivered, I again raised a complaint on 1 aug 2022. Till now I didn't get any type of solution, today my return has been approved and they refund my amount...
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M
mvhc
from Hyderabad, Telangana
Aug 16, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
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Received a defective product

Address:Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
Website:www.awstro.in

Respected sir/madam i have purchased a Apple AirPods Pro from this website on[protected] for Rs:13500/- and i have received defective product on[protected] without warranty. So I wanted to cancel my order and return the product and return my payment to my original payment method
So please resolve my problem as early as possible
Regards
MVHCHAITANYA...
+8 photos
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M
mvhc
from Hyderabad, Telangana
Aug 16, 2022
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Received defective product without warranty

Address:Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
Website:www.awstro.in

Sir/madam i have purchased a Apple AirPods Pro from www.awstro.in on[protected] for Rs:13500/- but i have received defective product which is not in warranty on[protected] so please return this product and make them to refund my payment to my original payment method
Regards
MVHCHAITANYA...
+4 photos
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M
mvhc
from Hyderabad, Telangana
Aug 16, 2022
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Damaged product delivered with out warranty

Address:Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
Website:www.awstro.in

Sir/madam i have purchased a Apple airpods pro from this www.awstro.in on[protected], but they have delivered a defective product with warranty also for this order i have paid Rs:13500/- in there website it also mentioned that we can do returns with in seven days of delivery but now they are not responding to my call so please do the needful
Regards
MVHCHAITANYA...
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P
Prashanth Sebastian
Aug 6, 2022
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Selling fake product

Website:Awstro.in

Order a Apple Airpod 2 from the site and got a knock-off item from the seller. Due to the unfamiliar site. I contacted the number provided and confirmed that it is an orginal product with one year warranty. But got the knock-off. By i got that the seller is clearly cheating....
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K
kanika04
from Muzaffarnagar, Uttar Pradesh
Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Changing my number

I'm unable to change my old number because the opt is send on my old number and that number is closed then there is no other way of my old number to new number Please help...
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P
parthsimran11
from Patna, Bihar
Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return pickup delays

I ordered a product and it does not look good and wanted to return it. Return order was placed and on the pickup date non called me nor anybody picked up my product. Also there was a free product along with the order which we did not received and company show that also delivered. now today pickup boy has come and taken the product...
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R
Rashisinghme
from Warangal, Andhra Pradesh
Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not delivered at time

"Dear Sir/Madam, Very good morning,

Please check the Details which delivery date was[protected], but today is[protected] my item is not yet delivered. I had purchase this on EMI through my credit card and my EMI already been stared but Item is not yet delived to me.

Order : OD[protected]

I am gong to loss JOB due to this issue. Please help me regarding this

Tracking ID : FMPP[protected]br...
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M
moniverma11
from Nehon, Punjab
Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to cancel my order

"Hi,

I placed an order (OD[protected] for bose headphones on 20th June 2022

However, I decided to cancel it on 22nd June 2022 due to some change in my house situation.

To my surprise websiite had taken off the order cancellation option from the order. I further reached out to their customer service to get the order cancelled but I have not heard back from them till now.

It is quite...
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M
moniverma11
from Nehon, Punjab
Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to cancel order

"Hi,

I placed an order (OD[protected] for bose headphones on 20th June 2022

However, I decided to cancel it on 22nd June 2022 due to some change in my house situation.

To my surprise websiite had taken off the order cancellation option from the order. I further reached out to their customer service to get the order cancelled but I have not heard back from them till now.

It is quite...
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S
shwetapori
from Nedumkandam, Kerala
Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Registered Mobile number change

Number registered with flipkart and now I am unable to update my mobile number. Please help Thanks...
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P
Priyas112
from Lucknow, Uttar Pradesh
Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product late shipping timing

.The product was supposed to be shipped by 22 june but the status is not yet updated on 23 june...
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M
meneha
from Chennai, Tamil Nadu
Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in refund of money

I had ordered from website. I had ordered a orient cooler and headphones on 07th June with Order ID OD[protected] and I paid Rupees 15048/ by my sbi credit card;but I had to cancelled it because of issues with the delivery date. As stated by flipkart refund policy, I was supposed to receive the refund within 7-8 days ofcancelation, but the refund is recived after 10 days...
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A
Anjaligaur
Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The seller cancelled my order after placing the order

The seller cancelled my order and refund my amount without informing me i juts have checked my order...
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B
Bharti.pal
Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Changing my address

I'm unable to change my old address because the opt is send on my old address and that number is closed then there is no other way of my old number to new number Please help...
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C
Casuraj1966
Jun 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty Related

I bought so many products. I faced no issues but last few orders disappointed and littrely harassed me. Again I faced harassment. I ordered hisense A6GE 50 inch tv and when I was ordering the product, it was showing that I will get 2 years comprehensive hisense warranty...
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T
Tushar2001
from Hyderabad, Telangana
Jun 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late delivery and postponement of delivery

We have order LUMINOUS Zelio+1100 Pure Sine Wave Inverter with RC 18000ST 150Ah Battery & Trolley Tubular Inverter Battery on 10/06/2022. They have earlier shown a delivery date of 18/06/22, after which continuously postponing till date. Order is showing shipped since 11th June still order is undelivered. Also, their helpline is good and canceled my order and refund my amount....
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R
Riyame
from Bihariganj, Bihar
Jun 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery issue in Hyderabad it hub at pin code 500032

From last one week we are facing issue with delivery in Hyderabad IT hub area in Gachibowli, this is shocking since Amazon and others deliver with very short time . Please look into it, I am sure lot of customers are unhappy about it ....
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R
Riyame
from Bihariganj, Bihar
Jun 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Replacement order

Bluetooth speaker But a stain mark on Bluetooth speaker, So i file a replacement order. But My replace product not delivered me, and in website it's showing delivered, I again raised a complaint on 1 june 2022. Till now I didn't get any type of solution, today my return has been approved and they refund my amount...
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T
Tannu64
from Telgaon, Chhattisgarh
Jun 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint of Misbehavior of Delivery agent on phone

About to come and a delivery agent was assigned named Amit with phone number [protected]. When I said to deliver my parcel and my home he refused to come to my home and asked me to come to him 150 m far from my house. He told me to send someone from my home to recieve parcel ....
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A
Anil Dhole
Jun 5, 2022
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Bose Headphone

Address:Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
Website:www.awstro.in

I have purchased Bose headphone from this website but they sent duplicate one, and don't have mechanism to return product. Also no one responding feon customer care email....
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N
NJ7
from Bengaluru, Karnataka
Feb 15, 2022
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Fraudsters Awstro - Online Shopping Company

Address:Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
Website:www.awstro.in/order-confirmation?id_cart=20805&id_module=303&id_order=2097&key=39d1e7709e4d5a5a427c3cd3a03849b7

Awstro - Big Fraudsters!!

I ordered Samsung earphones and paid the money through their online portal on 31st Jan 2022, assuring the product will be delivered in 3-4 business days. However, even after 3 weeks, these fraudsters, haven't delivered the product nor have they refunded the money.

Even after repeated calls to their customer service and writing emails, it reaches only their deaf ears and no proper response...
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P
Phaldan
from Chomu, Rajasthan
Jan 21, 2022
Jun 5, 2022
This thread was updated on Jun 5, 2022
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Online shoping

I bought a JBL speaker from this site but even after 2 months they dint delivered my order. When i called for refund they stoped picking my calls....
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S
Surinder Singh Artist
Jan 18, 2022
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Awstro company fraud with me Rs.7500

Address:Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
Website:www.awstro.in/your-account

I order product on date 21/11/2021 but today is 18/01/2022 but i not received any product but amount is debit from my account totally disappointed from awstro they not receive my call and not give me a refund. I already write this given mail to awstro but not received any response:
To
Awstro Pvt. Ltd.

Dear Sir/Madam,

Order No. : YIMFTHZNY

On 21/11/2021, I bought/placed the above...
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Y
Yashuroxxxx
Jan 18, 2022
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Took 5000/- from me with nothing in return.

Address:YashavssshcksnHz she Ajaz izanshaksbzi

They took 5000 from me and did not deliver me my product. It has been a
month and they do not respond to my calls.
Behen ke lode hai saale, chori ke paiso se randivan chodte hai maa le
lode. Maine to police ko baata diva hai, tere ghar aake teri gaand mai jaab
danda khusaenge naa tab maza aega tujhe.
Mai to keh raha hoon jitne logo se iss kutte ke bache ne paise lie hai naa,
sab FIR file kaar do.br...
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P
prakashaachari
from Kundapura, Karnataka
Oct 28, 2021
Jun 5, 2022
This thread was updated on Jun 5, 2022
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Order Status

Address:Delhi
Website:www.awstro.in

I have placed an order for Bose SoundSport Wireless Earphones on 25th October 2021 amounting Rs. 5399. Order reference number UOMUEWHMH. I have received the payment confirmation from Razorpay. I tried to get the update on the order status by writing to the support but to no response. I called their phone support as well many a times but no response either. How do I get the refund?...
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