Awstro Complaints & Reviews
Warranty Related Issue
I bought so many products. I faced no issues but last few orders disappointed and littrely harassed me. Again I faced harassment. I ordered hisense A6GE 50 inch tv and when I was ordering the product, it was showing that I will get 2 years comprehensive hisense warranty
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Complaint of Misbehavior of Delivery agent on phone for my order
About to come and a delivery agent was assigned named Amit with phone number [protected]. When I said to deliver my parcel and my home he refused to come to my home and asked me to come to him 150 m far from my house. He told me to send someone from my home to recieve parcel .
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Late delivery and postponement of My order delivery
We have order LUMINOUS Zelio+1100 Pure Sine Wave Inverter with RC 18000ST 150Ah Battery & Trolley Tubular Inverter Battery on 10/06/2022. They have earlier shown a delivery date of 18/06/22, after which continuously postponing till date. Order is showing shipped since 11th June still order is undelivered. Also, their helpline is good and canceled my order and refund my amount.
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Delivery issue in Hyderabad it hub at pin code 500032 for my order
From last one week we are facing issue with delivery in Hyderabad IT hub area in Gachibowli, this is shocking since Amazon and others deliver with very short time . Please look into it, I am sure lot of customers are unhappy about it .
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Regarding my Replacement order
Bluetooth speaker But a stain mark on Bluetooth speaker, So i file a replacement order. But My replace product not delivered me, and in website it's showing delivered, I again raised a complaint on 1 aug 2022. Till now I didn't get any type of solution, today my return has been approved and they refund my amount
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Received a defective product
| Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India |
| Website: www.awstro.in |
Respected sir/madam i have purchased a Apple AirPods Pro from this website on[protected] for Rs:13500/- and i have received defective product on[protected] without warranty. So I wanted to cancel my order and return the product and return my payment to my original payment method
So please resolve my problem as early as possible
Regards
MVHCHAITANYA
So please resolve my problem as early as possible
Regards
MVHCHAITANYA
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Received defective product without warranty
| Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India |
| Website: www.awstro.in |
Sir/madam i have purchased a Apple AirPods Pro from www.awstro.in on[protected] for Rs:13500/- but i have received defective product which is not in warranty on[protected] so please return this product and make them to refund my payment to my original payment method
Regards
MVHCHAITANYA
Regards
MVHCHAITANYA
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Damaged product delivered with out warranty
| Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India |
| Website: www.awstro.in |
Sir/madam i have purchased a Apple airpods pro from this www.awstro.in on[protected], but they have delivered a defective product with warranty also for this order i have paid Rs:13500/- in there website it also mentioned that we can do returns with in seven days of delivery but now they are not responding to my call so please do the needful
Regards
MVHCHAITANYA
Regards
MVHCHAITANYA
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Selling fake product
| Website: Awstro.in |
Order a Apple Airpod 2 from the site and got a knock-off item from the seller. Due to the unfamiliar site. I contacted the number provided and confirmed that it is an orginal product with one year warranty. But got the knock-off. By i got that the seller is clearly cheating.
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Resolved
Resolved
Changing my number
I'm unable to change my old number because the opt is send on my old number and that number is closed then there is no other way of my old number to new number Please help
Jul 3, 2022
Complaint marked as Resolved Helpful
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Resolved
Resolved
Return pickup delays
I ordered a product and it does not look good and wanted to return it. Return order was placed and on the pickup date non called me nor anybody picked up my product. Also there was a free product along with the order which we did not received and company show that also delivered. now today pickup boy has come and taken the product
Jul 3, 2022
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Resolved
Resolved
Did not delivered at time
"Dear Sir/Madam, Very good morning,
Please check the Details which delivery date was[protected], but today is[protected] my item is not yet delivered. I had purchase this on EMI through my credit card and my EMI already been stared but Item is not yet delived to me.
Order : OD[protected]
I am gong to loss JOB due to this issue. Please help me regarding this
Tracking ID : FMPP[protected]
Thank you."
Please check the Details which delivery date was[protected], but today is[protected] my item is not yet delivered. I had purchase this on EMI through my credit card and my EMI already been stared but Item is not yet delived to me.
Order : OD[protected]
I am gong to loss JOB due to this issue. Please help me regarding this
Tracking ID : FMPP[protected]
Thank you."
Jul 3, 2022
Complaint marked as Resolved Helpful
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Resolved
Resolved
Unable to cancel my order
"Hi,
I placed an order (OD[protected] for bose headphones on 20th June 2022
However, I decided to cancel it on 22nd June 2022 due to some change in my house situation.
To my surprise websiite had taken off the order cancellation option from the order. I further reached out to their customer service to get the order cancelled but I have not heard back from them till now.
It is quite surprising as the order was not even packaged or shipped. Any major ethical e-commerce player allows order cancellations before shipping.
However it seems [protected] is lacking heavily there and forcing products on the customers.
Please help me with the issue
I placed an order (OD[protected] for bose headphones on 20th June 2022
However, I decided to cancel it on 22nd June 2022 due to some change in my house situation.
To my surprise websiite had taken off the order cancellation option from the order. I further reached out to their customer service to get the order cancelled but I have not heard back from them till now.
It is quite surprising as the order was not even packaged or shipped. Any major ethical e-commerce player allows order cancellations before shipping.
However it seems [protected] is lacking heavily there and forcing products on the customers.
Please help me with the issue
Jul 3, 2022
Complaint marked as Resolved Helpful
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Resolved
Resolved
Unable to cancel order
"Hi,
I placed an order (OD[protected] for bose headphones on 20th June 2022
However, I decided to cancel it on 22nd June 2022 due to some change in my house situation.
To my surprise websiite had taken off the order cancellation option from the order. I further reached out to their customer service to get the order cancelled but I have not heard back from them till now.
It is quite surprising as the order was not even packaged or shipped. Any major ethical e-commerce player allows order cancellations before shipping.
However it seems Flipkart is lacking heavily there and forcing products on the customers.
Please help me with the issue
I placed an order (OD[protected] for bose headphones on 20th June 2022
However, I decided to cancel it on 22nd June 2022 due to some change in my house situation.
To my surprise websiite had taken off the order cancellation option from the order. I further reached out to their customer service to get the order cancelled but I have not heard back from them till now.
It is quite surprising as the order was not even packaged or shipped. Any major ethical e-commerce player allows order cancellations before shipping.
However it seems Flipkart is lacking heavily there and forcing products on the customers.
Please help me with the issue
Jul 3, 2022
Complaint marked as Resolved Helpful
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Resolved
Resolved
Registered Mobile number change
Number registered with flipkart and now I am unable to update my mobile number. Please help Thanks
Jul 3, 2022
Complaint marked as Resolved Helpful
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Resolved
Resolved
Product late shipping timing
.The product was supposed to be shipped by 22 june but the status is not yet updated on 23 june
Jul 3, 2022
Complaint marked as Resolved Helpful
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Resolved
Resolved
Delay in refund of money
I had ordered from website. I had ordered a orient cooler and headphones on 07th June with Order ID OD[protected] and I paid Rupees 15048/ by my sbi credit card;but I had to cancelled it because of issues with the delivery date. As stated by flipkart refund policy, I was supposed to receive the refund within 7-8 days ofcancelation, but the refund is recived after 10 days
Jul 3, 2022
Complaint marked as Resolved Helpful
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Resolved
Resolved
The seller cancelled my order after placing the order
The seller cancelled my order and refund my amount without informing me i juts have checked my order
Jul 3, 2022
Complaint marked as Resolved Helpful
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Resolved
Resolved
Changing my address
I'm unable to change my old address because the opt is send on my old address and that number is closed then there is no other way of my old number to new number Please help
Jul 3, 2022
Complaint marked as Resolved Helpful
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Resolved
Resolved
Warranty Related
I bought so many products. I faced no issues but last few orders disappointed and littrely harassed me. Again I faced harassment. I ordered hisense A6GE 50 inch tv and when I was ordering the product, it was showing that I will get 2 years comprehensive hisense warranty
Jul 3, 2022
Complaint marked as Resolved Helpful
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Resolved
Resolved
Late delivery and postponement of delivery
We have order LUMINOUS Zelio+1100 Pure Sine Wave Inverter with RC 18000ST 150Ah Battery & Trolley Tubular Inverter Battery on 10/06/2022. They have earlier shown a delivery date of 18/06/22, after which continuously postponing till date. Order is showing shipped since 11th June still order is undelivered. Also, their helpline is good and canceled my order and refund my amount.
Jul 3, 2022
Complaint marked as Resolved Helpful
1 other people found this review helpful
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Resolved
Resolved
Delivery issue in Hyderabad it hub at pin code 500032
From last one week we are facing issue with delivery in Hyderabad IT hub area in Gachibowli, this is shocking since Amazon and others deliver with very short time . Please look into it, I am sure lot of customers are unhappy about it .
Jul 3, 2022
Complaint marked as Resolved Helpful
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Resolved
Resolved
Regarding Replacement order
Bluetooth speaker But a stain mark on Bluetooth speaker, So i file a replacement order. But My replace product not delivered me, and in website it's showing delivered, I again raised a complaint on 1 june 2022. Till now I didn't get any type of solution, today my return has been approved and they refund my amount
Jul 3, 2022
Complaint marked as Resolved Helpful
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Resolved
Resolved
Complaint of Misbehavior of Delivery agent on phone
About to come and a delivery agent was assigned named Amit with phone number [protected]. When I said to deliver my parcel and my home he refused to come to my home and asked me to come to him 150 m far from my house. He told me to send someone from my home to recieve parcel .
Jul 3, 2022
Complaint marked as Resolved Helpful
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Bose Headphone
| Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India |
| Website: www.awstro.in |
I have purchased Bose headphone from this website but they sent duplicate one, and don't have mechanism to return product. Also no one responding feon customer care email.
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Fraudsters Awstro - Online Shopping Company
| Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India |
| Website: www.awstro.in/order-confirmation?id_cart=20805&id_module=303&id_order=2097&key=39d1e7709e4d5a5a427c3cd3a03849b7 |
Awstro - Big Fraudsters!!
I ordered Samsung earphones and paid the money through their online portal on 31st Jan 2022, assuring the product will be delivered in 3-4 business days. However, even after 3 weeks, these fraudsters, haven't delivered the product nor have they refunded the money.
Even after repeated calls to their customer service and writing emails, it reaches only their deaf ears and no proper response nor action. They don't pick up calls and emails have no responses too.
In fact, I've noticed lot many people have been affected by these fraudsters and only wish these unethical people are behind bars and their businesses/shops are closed down ASAP.
Regards,
Nirmal
I ordered Samsung earphones and paid the money through their online portal on 31st Jan 2022, assuring the product will be delivered in 3-4 business days. However, even after 3 weeks, these fraudsters, haven't delivered the product nor have they refunded the money.
Even after repeated calls to their customer service and writing emails, it reaches only their deaf ears and no proper response nor action. They don't pick up calls and emails have no responses too.
In fact, I've noticed lot many people have been affected by these fraudsters and only wish these unethical people are behind bars and their businesses/shops are closed down ASAP.
Regards,
Nirmal
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Online shoping
I bought a JBL speaker from this site but even after 2 months they dint delivered my order. When i called for refund they stoped picking my calls.
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Same issue with me.
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Awstro company fraud with me Rs.7500
| Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India |
| Website: www.awstro.in/your-account |
I order product on date 21/11/2021 but today is 18/01/2022 but i not received any product but amount is debit from my account totally disappointed from awstro they not receive my call and not give me a refund. I already write this given mail to awstro but not received any response:
To
Awstro Pvt. Ltd.
Dear Sir/Madam,
Order No. : YIMFTHZNY
On 21/11/2021, I bought/placed the above order with you for Item Apple Airpods 2. The Airpods has still not been delivered.
We agreed at the time I placed the order that it would arrive on date 30/11/2021
Under the Consumer Rights Act you are required to deliver the item AirPods 2 to me at the agreed time. As I have still not received Airpods and it is past the agreed time, I believe you’re in breach of contract. I made it known to you that it was essential that airpod be delivered to me by 30/11/2021
As it was essential for me to receive the airpod by 30/11/21 and it has not been delivered, I consider our contract at an end and will expect you to refund me the full purchase price of this items.
Yours faithfully,
Surinder Singh
To
Awstro Pvt. Ltd.
Dear Sir/Madam,
Order No. : YIMFTHZNY
On 21/11/2021, I bought/placed the above order with you for Item Apple Airpods 2. The Airpods has still not been delivered.
We agreed at the time I placed the order that it would arrive on date 30/11/2021
Under the Consumer Rights Act you are required to deliver the item AirPods 2 to me at the agreed time. As I have still not received Airpods and it is past the agreed time, I believe you’re in breach of contract. I made it known to you that it was essential that airpod be delivered to me by 30/11/2021
As it was essential for me to receive the airpod by 30/11/21 and it has not been delivered, I consider our contract at an end and will expect you to refund me the full purchase price of this items.
Yours faithfully,
Surinder Singh
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Took 5000/- from me with nothing in return.
| Address: YashavssshcksnHz she Ajaz izanshaksbzi |
They took 5000 from me and did not deliver me my product. It has been a
month and they do not respond to my calls.
Behen ke lode hai saale, chori ke paiso se randivan chodte hai maa le
lode. Maine to police ko baata diva hai, tere ghar aake teri gaand mai jaab
danda khusaenge naa tab maza aega tujhe.
Mai to keh raha hoon jitne logo se iss kutte ke bache ne paise lie hai naa,
sab FIR file kaar do.
Iss raand ke beej ki zindagi haraam kaar denge
month and they do not respond to my calls.
Behen ke lode hai saale, chori ke paiso se randivan chodte hai maa le
lode. Maine to police ko baata diva hai, tere ghar aake teri gaand mai jaab
danda khusaenge naa tab maza aega tujhe.
Mai to keh raha hoon jitne logo se iss kutte ke bache ne paise lie hai naa,
sab FIR file kaar do.
Iss raand ke beej ki zindagi haraam kaar denge
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Order Status
| Address: Delhi |
| Website: www.awstro.in |
I have placed an order for Bose SoundSport Wireless Earphones on 25th October 2021 amounting Rs. 5399. Order reference number UOMUEWHMH. I have received the payment confirmation from Razorpay. I tried to get the update on the order status by writing to the support but to no response. I called their phone support as well many a times but no response either. How do I get the refund?
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Exactly same problem with me, this is froud website
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Don't ever shop through AWSTRO. These guys are cheats and unethical people.
I ordered Samsung earphones and paid the money through online shopping, however, even after 3 weeks, these fraudsters, haven't delivered the product nor have they refunded my money.
Even after repeated calls to their customer service and writing emails, it reaches only their deaf ears and no proper response nor action. Such unethical scoundrels.
Anyways, these stupid companies will be shut down and fraudsters will be behind bars soon for unethical business practices, cheating, negligence, and fraud.