Awstro
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Awstro Complaints & Reviews

A
anjalime
Sep 21, 2022
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I bought so many products. I faced no issues but last few orders disappointed and littrely harassed me. Again I faced harassment. I ordered hisense A6GE 50 inch tv and when I was ordering the product, it was showing that I will get 2 years comprehensive hisense warranty
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    A
    aayushime
    Sep 21, 2022
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    About to come and a delivery agent was assigned named Amit with phone number [protected]. When I said to deliver my parcel and my home he refused to come to my home and asked me to come to him 150 m far from my house. He told me to send someone from my home to recieve parcel .
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      palakme
      Sep 21, 2022
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      We have order LUMINOUS Zelio+1100 Pure Sine Wave Inverter with RC 18000ST 150Ah Battery & Trolley Tubular Inverter Battery on 10/06/2022. They have earlier shown a delivery date of 18/06/22, after which continuously postponing till date. Order is showing shipped since 11th June still order is undelivered. Also, their helpline is good and canceled my order and refund my amount.
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        S
        subhashme
        Sep 21, 2022
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        From last one week we are facing issue with delivery in Hyderabad IT hub area in Gachibowli, this is shocking since Amazon and others deliver with very short time . Please look into it, I am sure lot of customers are unhappy about it .
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          P
          palavime
          Sep 21, 2022
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          Bluetooth speaker But a stain mark on Bluetooth speaker, So i file a replacement order. But My replace product not delivered me, and in website it's showing delivered, I again raised a complaint on 1 aug 2022. Till now I didn't get any type of solution, today my return has been approved and they refund my amount
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            M
            mvhc
            from Hyderabad, Telangana
            Aug 16, 2022
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            Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
            Website: www.awstro.in

            Respected sir/madam i have purchased a Apple AirPods Pro from this website on[protected] for Rs:13500/- and i have received defective product on[protected] without warranty. So I wanted to cancel my order and return the product and return my payment to my original payment method
            So please resolve my problem as early as possible
            Regards
            MVHCHAITANYA
            +8 photos
            Aug 16, 2022
            Updated by mvhc
            One airpod is not holding charge also

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              M
              mvhc
              from Hyderabad, Telangana
              Aug 16, 2022
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              Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
              Website: www.awstro.in

              Sir/madam i have purchased a Apple AirPods Pro from www.awstro.in on[protected] for Rs:13500/- but i have received defective product which is not in warranty on[protected] so please return this product and make them to refund my payment to my original payment method
              Regards
              MVHCHAITANYA
              +4 photos
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                M
                mvhc
                from Hyderabad, Telangana
                Aug 16, 2022
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                Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
                Website: www.awstro.in

                Sir/madam i have purchased a Apple airpods pro from this www.awstro.in on[protected], but they have delivered a defective product with warranty also for this order i have paid Rs:13500/- in there website it also mentioned that we can do returns with in seven days of delivery but now they are not responding to my call so please do the needful
                Regards
                MVHCHAITANYA
                +5 photos
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                  P
                  Prashanth Sebastian
                  Aug 6, 2022
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                  Website: Awstro.in

                  Order a Apple Airpod 2 from the site and got a knock-off item from the seller. Due to the unfamiliar site. I contacted the number provided and confirmed that it is an orginal product with one year warranty. But got the knock-off. By i got that the seller is clearly cheating.
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                    K
                    kanika04
                    from Muzaffarnagar, Uttar Pradesh
                    Jun 27, 2022
                    Resolved
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                    Resolved

                    I'm unable to change my old number because the opt is send on my old number and that number is closed then there is no other way of my old number to new number Please help
                    Jul 3, 2022
                    Complaint marked as Resolved 
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                      P
                      parthsimran11
                      from Patna, Bihar
                      Jun 27, 2022
                      Resolved
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                      Resolved

                      I ordered a product and it does not look good and wanted to return it. Return order was placed and on the pickup date non called me nor anybody picked up my product. Also there was a free product along with the order which we did not received and company show that also delivered. now today pickup boy has come and taken the product
                      Jul 3, 2022
                      Complaint marked as Resolved 
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                        R
                        Rashisinghme
                        from Warangal, Andhra Pradesh
                        Jun 27, 2022
                        Resolved
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                        Resolved

                        "Dear Sir/Madam, Very good morning,

                        Please check the Details which delivery date was[protected], but today is[protected] my item is not yet delivered. I had purchase this on EMI through my credit card and my EMI already been stared but Item is not yet delived to me.

                        Order : OD[protected]

                        I am gong to loss JOB due to this issue. Please help me regarding this

                        Tracking ID : FMPP[protected]

                        Thank you."
                        Jul 3, 2022
                        Complaint marked as Resolved 
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                          M
                          moniverma11
                          from Nehon, Punjab
                          Jun 27, 2022
                          Resolved
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                          Resolved

                          "Hi,

                          I placed an order (OD[protected] for bose headphones on 20th June 2022

                          However, I decided to cancel it on 22nd June 2022 due to some change in my house situation.

                          To my surprise websiite had taken off the order cancellation option from the order. I further reached out to their customer service to get the order cancelled but I have not heard back from them till now.

                          It is quite surprising as the order was not even packaged or shipped. Any major ethical e-commerce player allows order cancellations before shipping.

                          However it seems [protected] is lacking heavily there and forcing products on the customers.

                          Please help me with the issue
                          Jul 3, 2022
                          Complaint marked as Resolved 
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                            M
                            moniverma11
                            from Nehon, Punjab
                            Jun 27, 2022
                            Resolved
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                            Resolved

                            "Hi,

                            I placed an order (OD[protected] for bose headphones on 20th June 2022

                            However, I decided to cancel it on 22nd June 2022 due to some change in my house situation.

                            To my surprise websiite had taken off the order cancellation option from the order. I further reached out to their customer service to get the order cancelled but I have not heard back from them till now.

                            It is quite surprising as the order was not even packaged or shipped. Any major ethical e-commerce player allows order cancellations before shipping.

                            However it seems Flipkart is lacking heavily there and forcing products on the customers.

                            Please help me with the issue
                            Jul 3, 2022
                            Complaint marked as Resolved 
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                              S
                              shwetapori
                              from Nedumkandam, Kerala
                              Jun 27, 2022
                              Resolved
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                              Resolved

                              Number registered with flipkart and now I am unable to update my mobile number. Please help Thanks
                              Jul 3, 2022
                              Complaint marked as Resolved 
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                                P
                                Priyas112
                                from Lucknow, Uttar Pradesh
                                Jun 27, 2022
                                Resolved
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                                Resolved

                                .The product was supposed to be shipped by 22 june but the status is not yet updated on 23 june
                                Jul 3, 2022
                                Complaint marked as Resolved 
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                                  M
                                  meneha
                                  from Chennai, Tamil Nadu
                                  Jun 27, 2022
                                  Resolved
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                                  Resolved

                                  I had ordered from website. I had ordered a orient cooler and headphones on 07th June with Order ID OD[protected] and I paid Rupees 15048/ by my sbi credit card;but I had to cancelled it because of issues with the delivery date. As stated by flipkart refund policy, I was supposed to receive the refund within 7-8 days ofcancelation, but the refund is recived after 10 days
                                  Jul 3, 2022
                                  Complaint marked as Resolved 
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                                    A
                                    Anjaligaur
                                    Jun 27, 2022
                                    Resolved
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                                    Resolved

                                    The seller cancelled my order and refund my amount without informing me i juts have checked my order
                                    Jul 3, 2022
                                    Complaint marked as Resolved 
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                                      B
                                      Bharti.pal
                                      Jun 27, 2022
                                      Resolved
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                                      Resolved

                                      I'm unable to change my old address because the opt is send on my old address and that number is closed then there is no other way of my old number to new number Please help
                                      Jul 3, 2022
                                      Complaint marked as Resolved 
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                                        C
                                        Casuraj1966
                                        Jun 26, 2022
                                        Resolved
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                                        Resolved

                                        I bought so many products. I faced no issues but last few orders disappointed and littrely harassed me. Again I faced harassment. I ordered hisense A6GE 50 inch tv and when I was ordering the product, it was showing that I will get 2 years comprehensive hisense warranty
                                        Jul 3, 2022
                                        Complaint marked as Resolved 
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                                          T
                                          Tushar2001
                                          from Hyderabad, Telangana
                                          Jun 26, 2022
                                          Resolved
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                                          Resolved

                                          We have order LUMINOUS Zelio+1100 Pure Sine Wave Inverter with RC 18000ST 150Ah Battery & Trolley Tubular Inverter Battery on 10/06/2022. They have earlier shown a delivery date of 18/06/22, after which continuously postponing till date. Order is showing shipped since 11th June still order is undelivered. Also, their helpline is good and canceled my order and refund my amount.
                                          Jul 3, 2022
                                          Complaint marked as Resolved 
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                                            R
                                            Riyame
                                            from Bihariganj, Bihar
                                            Jun 26, 2022
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                                            Resolved

                                            From last one week we are facing issue with delivery in Hyderabad IT hub area in Gachibowli, this is shocking since Amazon and others deliver with very short time . Please look into it, I am sure lot of customers are unhappy about it .
                                            Jul 3, 2022
                                            Complaint marked as Resolved 
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                                              R
                                              Riyame
                                              from Bihariganj, Bihar
                                              Jun 26, 2022
                                              Resolved
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                                              Resolved

                                              Bluetooth speaker But a stain mark on Bluetooth speaker, So i file a replacement order. But My replace product not delivered me, and in website it's showing delivered, I again raised a complaint on 1 june 2022. Till now I didn't get any type of solution, today my return has been approved and they refund my amount
                                              Jul 3, 2022
                                              Complaint marked as Resolved 
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                                                T
                                                Tannu64
                                                from Telgaon, Chhattisgarh
                                                Jun 26, 2022
                                                Resolved
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                                                About to come and a delivery agent was assigned named Amit with phone number [protected]. When I said to deliver my parcel and my home he refused to come to my home and asked me to come to him 150 m far from my house. He told me to send someone from my home to recieve parcel .
                                                Jul 3, 2022
                                                Complaint marked as Resolved 
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                                                  A
                                                  Anil Dhole
                                                  Jun 5, 2022
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                                                  Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
                                                  Website: www.awstro.in

                                                  I have purchased Bose headphone from this website but they sent duplicate one, and don't have mechanism to return product. Also no one responding feon customer care email.
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                                                    NJ7
                                                    from Bengaluru, Karnataka
                                                    Feb 15, 2022
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                                                    Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
                                                    Website: www.awstro.in/order-confirmation?id_cart=20805&id_module=303&id_order=2097&key=39d1e7709e4d5a5a427c3cd3a03849b7

                                                    Awstro - Big Fraudsters!!

                                                    I ordered Samsung earphones and paid the money through their online portal on 31st Jan 2022, assuring the product will be delivered in 3-4 business days. However, even after 3 weeks, these fraudsters, haven't delivered the product nor have they refunded the money.

                                                    Even after repeated calls to their customer service and writing emails, it reaches only their deaf ears and no proper response nor action. They don't pick up calls and emails have no responses too.

                                                    In fact, I've noticed lot many people have been affected by these fraudsters and only wish these unethical people are behind bars and their businesses/shops are closed down ASAP.

                                                    Regards,
                                                    Nirmal
                                                    +3 photos
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                                                      Phaldan
                                                      from Chomu, Rajasthan
                                                      Jan 21, 2022
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                                                      I bought a JBL speaker from this site but even after 2 months they dint delivered my order. When i called for refund they stoped picking my calls.
                                                      Big Fraudsters!
                                                      Don't ever shop through AWSTRO. These guys are cheats and unethical people.

                                                      I ordered Samsung earphones and paid the money through online shopping, however, even after 3 weeks, these fraudsters, haven't delivered the product nor have they refunded my money.

                                                      Even after repeated calls to their customer service and writing emails, it reaches only their deaf ears and no proper response nor action. Such unethical scoundrels.

                                                      Anyways, these stupid companies will be shut down and fraudsters will be behind bars soon for unethical business practices, cheating, negligence, and fraud.
                                                      Same issue with me.
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                                                        S
                                                        Surinder Singh Artist
                                                        Jan 18, 2022
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                                                        Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
                                                        Website: www.awstro.in/your-account

                                                        I order product on date 21/11/2021 but today is 18/01/2022 but i not received any product but amount is debit from my account totally disappointed from awstro they not receive my call and not give me a refund. I already write this given mail to awstro but not received any response:
                                                        To
                                                        Awstro Pvt. Ltd.

                                                        Dear Sir/Madam,

                                                        Order No. : YIMFTHZNY

                                                        On 21/11/2021, I bought/placed the above order with you for Item Apple Airpods 2. The Airpods has still not been delivered.

                                                        We agreed at the time I placed the order that it would arrive on date 30/11/2021

                                                        Under the Consumer Rights Act you are required to deliver the item AirPods 2 to me at the agreed time. As I have still not received Airpods and it is past the agreed time, I believe you’re in breach of contract. I made it known to you that it was essential that airpod be delivered to me by 30/11/2021
                                                        As it was essential for me to receive the airpod by 30/11/21 and it has not been delivered, I consider our contract at an end and will expect you to refund me the full purchase price of this items.

                                                        Yours faithfully,
                                                        Surinder Singh
                                                        +3 photos
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                                                          Y
                                                          Yashuroxxxx
                                                          Jan 18, 2022
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                                                          Address: YashavssshcksnHz she Ajaz izanshaksbzi

                                                          They took 5000 from me and did not deliver me my product. It has been a
                                                          month and they do not respond to my calls.
                                                          Behen ke lode hai saale, chori ke paiso se randivan chodte hai maa le
                                                          lode. Maine to police ko baata diva hai, tere ghar aake teri gaand mai jaab
                                                          danda khusaenge naa tab maza aega tujhe.
                                                          Mai to keh raha hoon jitne logo se iss kutte ke bache ne paise lie hai naa,
                                                          sab FIR file kaar do.
                                                          Iss raand ke beej ki zindagi haraam kaar denge
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                                                            prakashaachari
                                                            from Kundapura, Karnataka
                                                            Oct 28, 2021
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                                                            Address: Delhi
                                                            Website: www.awstro.in

                                                            I have placed an order for Bose SoundSport Wireless Earphones on 25th October 2021 amounting Rs. 5399. Order reference number UOMUEWHMH. I have received the payment confirmation from Razorpay. I tried to get the update on the order status by writing to the support but to no response. I called their phone support as well many a times but no response either. How do I get the refund?
                                                            Exactly same problem with me, this is froud website
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