Betway
1
Submit a Complaint
231
COMPLAINTS

Betway Complaints & Reviews

P
piyush gola
from Shikohabad, Uttar Pradesh
Mar 17, 2023
Report
Copy

Address: malta
Website: bdbetway.com/en/sports

I have made a deposit of 1000 in betway on 3rd march which was successful from my end but not reflected in betway wallet thus i registered a complaint about the same on their website through email and live chat
Customer Complaint – Receipt Reference Number:[protected]
It's been 13 days i didn't get refund i have tried to contact them sent 1 emails, 4 times live chat but no proper response
Betway Support Reference Number:[protected]
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    jz
    Mar 16, 2023
    Report
    Copy

    I have made a deposit of 2500 in betway on 3rd march which was successful from my end but not reflected in betway wallet thus i registered a complaint about the same on their website through email and live chat
    Customer Complaint – Receipt Reference Number:[protected]
    It's been 13 days i didn't get refund i have tried to contact them sent 10 emails, 4 times live chat but no proper response
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prvn816
      Mar 15, 2023
      Report
      Copy

      Meine Nov 2022 mey withdrawal Lagaya tha abhi tak mera withdrawal nhi aaya meine bhut try Kiya inke live support mey contact krne ka par Inka koi roly nhi na hi live chat mey na hi email pe

      Total amount is more then 28000
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sisirrout
        Mar 13, 2023
        Report
        Copy

        Deposit Amount not credited my betway account

        Address: Goa

        I made a transaction of INR 3000 through Phonepay to Ejinicraft The transaction was successful but the money didn't get deposited in BETWAY account. Its been 3 days there is no response from betway so i request please refund my money to bank...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Sisirrout
        Mar 13, 2023
        Resolved
        Report
        Copy
        Resolved

        Not credited my betway account

        Dear I payment 3000/-the transaction successful but not credited my betway account, The transaction ID[protected] Payment in phone pe
        I request please refund amount in Bank account...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Sisirrout
        Mar 13, 2023
        Resolved
        Report
        Copy
        Resolved

        Address: Porvorim Goa
        Website: [email protected]

        Dear sir 10/03/2023 I a made Transaction 3000/- was successful but not credited my betway account amount debited my UPI Phone pe transaction ID is[protected] Transaction time is 8.55am I request please refund as soon as possible to return
        Mar 13, 2023
        Complaint marked as Resolved 
        Dear sir Deposit money in my betway account 3000/-payment is successful debit UPi payment but not credit my betway account I request please refund it the Transaction I'd 306908859899
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nan1
          Mar 10, 2023
          Report
          Copy

          I deposited 500 rupees but it is not showing in my account
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            Lokanadha
            Mar 9, 2023
            Report
            Copy

            Website: www.betway.com

            Dear Sir,

            On 28 Feb 2023, 13:14:02 I deposited Rs 5000 through my Betway Account : alpkumar through UPI Bank Transfer mode.

            Rs 5000 got deducted from my Union Bank Of India Account, and I got an SMS from my bank about the UPI Transaction :[protected]

            I contacted : [protected]@betway.com ; [protected]@betway.com
            with attached proof of my Bank Statement, Screen Shot of the transaction of Rs 5000 deducted from my Union Bank Of India Acoount, and copy of the SMS which I received from my bank.

            Received automated replies for my emails with :
            Betway Support Reference Number :[protected]
            Customer Complaint Receipt Reference Number :[protected]

            But unfortunately even after 9 Days my UPI Bank Transfer of Rs 5000 hasn't yet been credited into my Betway account : alpkumar

            Thank you
            Your's Sincerely,
            Lokanadha
            +2 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gkumar650
              Mar 3, 2023
              Report
              Copy

              Address: V.P.O Dangoh Khas TEHSIL GHANARi DISTT una Himachal pardesh 177204
              Website: www betway com

              Sir Maine ek bar 300 RS deposit kiye but balance ni aaya bad me muje pta chla k minimum deposit 500 h aur dusri bar maine 200 RS ka deposit kiya total 300+200=500 Ho gya to sir pls Mera balance betway account me deposit krwa dijiye Meri I'd gkumar650 h
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sachinthakur90
                from Shimla, Himachal Pradesh
                Mar 1, 2023
                Report
                Copy

                Website: Betway.com

                I had made a deposit of Rupees 25000 on 11 Feb through UPI mode but the amount has not been credited to my betway account. I have contacted Betway through their email [protected]@betway.com, [protected]@betway.com and customer support many times but I’m not getting any response. Kindly intervene in the matter as it has been 18 days.

                Regards
                Sachin Thakur
                Betway Username sachinthakur90
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sonia7001365
                  Feb 26, 2023
                  Report
                  Copy

                  Address: Burdwan
                  Website: Betway.com

                  Hi sir...
                  Betway User id -sonia7001365
                  I made deposit of 1000r in betway through upi my money detected 1000r from my bank account and did not credit in betway account plz help me to resolve this problem Deposit date 22/02/2023.
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Amitsul
                    from Faridabad, Haryana
                    Feb 25, 2023
                    Report
                    Copy

                    Deposit sucess not come in my betway account

                    Address: Betway
                    Website: [email protected]

                    On 24th feb 2023
                    I made a transaction of INR 6500 through Phonepay to DEPANSUM SOLUTION The transaction was successful but the money didn't get deposited in BETWAY account. Its been 1 days there is no response from betway so i request please make a solution as soon as possible....
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    A
                    Amitsul
                    from Faridabad, Haryana
                    Feb 25, 2023
                    Report
                    Copy

                    Deposit sucess but not come in my betway account

                    Address: Betway
                    Website: [email protected]

                    On 24th feb 2023,
                    I made a transaction of INR 6500 through Phonepay to depansum solution pvt. Ltd.. The transaction was successful but the money didn't get deposited in BETWAY account. Its been 16 days there is no response from betway so i request please make a solution as soon as possible....
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    B
                    balajiwaghmare84
                    from Arambol, Goa
                    Feb 21, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    Website: Betway.com

                    I deposit 3 times from 2 upi to betway airway from phonepe (sbi link) INR 5000+5000+2500 Last two deposit from axisbank upi transaction success but not credit to betway account, I complaint to betway but not any solution from them, I sent email to support @betway.com with bank statement but not solve problem ...please solve the problem, deposit date 18feb2023 and 19feb2023
                    My name Balaji Dashrath Waghmare
                    Email [protected]@gmail.com
                    Phone no [protected]
                    Feb 22, 2023
                    Complaint marked as Resolved 
                    I am glad my complaint solved, Thank you. But I deposit total 5000+5000+2500=12500 And they return 7500 only
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Y
                      Yengko
                      from Imphal, Manipur
                      Feb 21, 2023
                      Report
                      Copy

                      I have deposited ₹12000 on 18th february 7:04 pm ans the amount was deducted from my bank through PhonePe however I am not getting the money in my betway account. I tried to chat with live support but they disconnected everytime my turn came.
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        W
                        Wakinga123
                        Feb 17, 2023
                        Report
                        Copy

                        Address: UK
                        Website: betway.com

                        I have mailed before 2 weeks ago my proof of deposit, still not been credited to my account what are you doing When I ask in the live chat every day they said 48 hrs' money will be credited still not been credited. The customer support people are making people very frustrated every time I chat with them they are saying something. I need my money today at any cost in my account.
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mobassir
                          Feb 9, 2023
                          Apr 1, 2023
                          This thread was updated on Apr 1, 2023
                          Resolved
                          Report
                          Copy
                          Resolved

                          My UserName:mob1065
                          Complain No's:
                          1)Betway Support Reference Number:[protected]
                          2)Betway Support Reference Number:[protected]
                          3)Betway Support Reference Number:[protected]
                          4)Customer Complaint – Receipt Reference Number:[protected]
                          5)Query Acknowledgement Reference Number:[protected]
                          6)Reference Number:[protected]

                          Date of deposit to present date: 15 November 2022
                          Your banks name: Airtel Payment Bank
                          Your full name:Nizamuddin Jalaluddin Khan
                          Your full address:Lallu Bhai Compound Near Tata Nagar Mankhurd 400043

                          An explanation for the deposit made from a third party bank account:- My Friend Say Me About Betway Tell me To Register Then I Have Register.
                          When I Have Go to Deposit Page I Have Insufficient Fund In My Bank Account That Why I Ask My Friend To Pay It By Ur Gpay And I Will Give U Cash ..
                          That Was The My First Experience In Betway App That Why I doesn't Know About Rule of Betway Deposit...

                          Dear Sir,

                          Its Humble Request And Say to Sorry For My Mistake Please Refund My 2500 Rupees In My Friend Bank Account As soon As Possible...
                          i am assuring that this is my first an last mistake i have done later i am not do this...

                          Its Request Sir Please Refund My 2500Rupees...
                          Also Please see Following Attachment I Have Attached
                          Apr 1, 2023
                          Complaint marked as Resolved 
                          Not Resolved as it's showing fake.. Still not refunded
                          Apr 01, 2023
                          Updated by Mobassir
                          Still My Deposit Not Received And Not Refunded
                          Apr 01, 2023
                          Updated by Mobassir
                          My UserName:mob1065
                          Complain No's:
                          1)Betway Support Reference Number:[protected]
                          2)Betway Support Reference Number:[protected]
                          3)Betway Support Reference Number:[protected]
                          4)Customer Complaint – Receipt Reference Number:[protected]
                          5)Query Acknowledgement Reference Number:[protected]
                          6)Reference Number:[protected]

                          Date of deposit to present date: 15 November 2022
                          Your banks name: Airtel Payment Bank
                          Your full name:Nizamuddin Jalaluddin Khan
                          Your full address:Lallu Bhai Compound Near Tata Nagar Mankhurd 400043

                          An explanation for the deposit made from a third party bank account:- My Friend Say Me About Betway Tell me To Register Then I Have Register.
                          When I Have Go to Deposit Page I Have Insufficient Fund In My Bank Account That Why I Ask My Friend To Pay It By Ur Gpay And I Will Give U Cash ..
                          That Was The My First Experience In Betway App That Why I doesn't Know About Rule of Betway Deposit...

                          Dear Sir,

                          Its Humble Request And Say to Sorry For My Mistake Please Refund My 2500 Rupees In My Friend Bank Account As soon As Possible...
                          i am assuring that this is my first an last mistake i have done later i am not do this...

                          Its Request Sir Please Refund My 2500Rupees...
                          Also Please see Following Attachment I Have Attached
                          Apr 01, 2023
                          Updated by Mobassir
                          Still I haven't received refund
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Jan 24, 2023
                            Report
                            Copy

                            Address: 25, 2 nd cross Ananda badavane vidyaranyapura post Bangalore

                            Through Himalayan trading transferred ₹3500, Transaction ID 2301221902253671805563. UTR[protected] Amount detected from my bank account about two days back
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              E
                              Elroy Fernandes
                              Jan 20, 2023
                              Report
                              Copy

                              I haven't received my withdrawal since November 7
                              I haven't received reply for more than 2 weeks now
                              They were saying they have sent it but I haven't received it
                              My bank has been asking them for mt103 swift copy of the transaction
                              Still no response
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Shaheen Yousuf lone
                                Jan 9, 2023
                                Report
                                Copy

                                Address: Aloosa
                                Website: Betway aap

                                Sir I have deposit 20000 on 01 December and 28 dec.on my betway id sylone22.but they not come in my account.sir I want to receive in my betway account
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Satish1771
                                  from GORAKHPUR, Uttar Pradesh
                                  Jan 3, 2023
                                  Report
                                  Copy

                                  Address: Malta
                                  Website: bdbetway.com

                                  Sir i have deposited 2000rs in my gaming account at 12:27 Am at midnight on 28 October. It hasn't reflected yet. My gaming id is satishleo1017
                                  sir it's been more than 2 months I haven't receive my deposited money
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nisil
                                    from New Delhi, Delhi
                                    Jan 1, 2023
                                    Report
                                    Copy

                                    Signed up on 21st Nov and deposited 2000 INR through UPI, but the money did not credit my player acc but has gone out of my bank.
                                    Live Chat - confirmed that the payment was pending at their end and asked me to email a screen shot which I did, since then I have not had a reply and Live Chat defaults to their annoying pointless robot assistant.
                                    I have asked the bank to investigate !!! Their investigation never ends. Day 40 asking for my money
                                    Sort it out Betway !!
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Maninder Thakur
                                      from Mandi, Himachal Pradesh
                                      Dec 29, 2022
                                      Jan 2, 2023
                                      This thread was updated on Jan 2, 2023
                                      Report
                                      Copy

                                      The company betway a fantasy gaming app took money from me and I have reduced the use of app but the money is not visible in my gaming account unfortunately didn't received money. I texted customer care but they do not respond positively and I am not able to receive money
                                      my betway user id is - sarojmangawa

                                      Sir I have made payment of rs 28000/- via UPI on 31 dec 22
                                      My UPI reference no is[protected].

                                      Sir amount was debit in my bank account but passed 48 hour this is not creadit in my betway account.
                                      Payment screenshot is attached for your reference.

                                      So pls creadit my amount as soon as possible in my betway account.
                                      Thanks & regards

                                      The company took money and did not show in my account a case of fraudery - Comment #4079510 - Image #0
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Anant2903
                                        from Kanpur, Uttar Pradesh
                                        Dec 25, 2022
                                        Report
                                        Copy

                                        Amount of inr 15k was debited using UPI. Due to my limit it wasn't credited to my betway account. I had contacted support aswell as live chat but nothing has happened so far. Be aware of this site and I would not suggest anyone to get trapped here in this site. Request all the victims to tweet to Kevin Pietersen and other promotor of this site. Thanks and all the best.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit
                                          A
                                          Aheibasingam
                                          from Imphal, Manipur
                                          Dec 22, 2022
                                          Report
                                          Copy

                                          My betway used id for betway is Aheibasingam

                                          I sent Rs 14000 to [protected]@upi using Google pay on 15th December 2022 as i was going to bet for FIFA using betway. But the betway says maximum deposit amount was Rs 6000 so i could not deposit the money to betway. Betway agent says the money will be refunded to my bank account as i was asked for my Bank Statement. I sent my bank statement also but the money was not refunded to my bank account or deposited to my bank account till today. Please look into this matter.
                                          +2 photos
                                          Helpful
                                          Found this helpful?
                                          Write a comment
                                          Report
                                          Copy

                                          Post your Comment

                                            I want to submit Complaint Positive Review Neutral Comment
                                            code
                                            By clicking Submit you agree to our Terms of Use
                                            Submit
                                            A
                                            Aheibasingam
                                            from Imphal, Manipur
                                            Dec 22, 2022
                                            Report
                                            Copy

                                            I sent Rs 14000 to [protected]@upi using Google pay on 15th December 2022 as i was going to bet for FIFA using betway. But the betway says maximum deposit amount was Rs 6000 so i could not deposit the money to betway. Betway agent says the money will be refunded to my bank account as i was asked for my Bank Statement. I sent my bank statement also but the money was not refunded to my bank account or deposited to my bank account till today. Please look into this matter.
                                            +2 photos
                                            Helpful
                                            Found this helpful?
                                            Write a comment
                                            Report
                                            Copy

                                            Post your Comment

                                              I want to submit Complaint Positive Review Neutral Comment
                                              code
                                              By clicking Submit you agree to our Terms of Use
                                              Submit
                                              V
                                              Vinayaka U S
                                              from Bengaluru, Karnataka
                                              Dec 10, 2022
                                              Report
                                              Copy

                                              Address: 9 Empire Stadium Street, Gzira, GZR 1300, Malta. Betway
                                              Website: bdbetway. Com

                                              Username- Vinayaka07

                                              I have deposited 2000 INR on 9th December at 6.32 AM through net banking but it's not credited to my betway account. Please credit it to my betway account

                                              I have tried many times contacting betway live chat but it didn't happen there it's showing 40-50 in que and it gets cancelled. Worst experience experienced by betway customer care. Please credit my account to betway account immediately.
                                              +2 photos
                                              Helpful
                                              Found this helpful?
                                              Write a comment
                                              Report
                                              Copy

                                              Post your Comment

                                                I want to submit Complaint Positive Review Neutral Comment
                                                code
                                                By clicking Submit you agree to our Terms of Use
                                                Submit
                                                S
                                                Sai4329
                                                Dec 6, 2022
                                                Report
                                                Copy

                                                I made a deposite of 3000 through UPI banking 4 days ago but the amount is not credited yet I cantact their costumer care and made me wait for 2 hours and they are saying they can't found the transaction and ask me proof I also sent the proof but their is nothing I waited for long and complaint please solve my issue please solve my issue my bet way
                                                I'd : sai4329
                                                My email : [protected]@gmail.com
                                                I'm attaching screen shot proof of payment
                                                +1 photos
                                                Helpful
                                                2 other people found this review helpful
                                                2 found this helpful
                                                Write a comment
                                                Report
                                                Copy

                                                Post your Comment

                                                  I want to submit Complaint Positive Review Neutral Comment
                                                  code
                                                  By clicking Submit you agree to our Terms of Use
                                                  Submit
                                                  N
                                                  Nirantak
                                                  from Kolkata, West Bengal
                                                  Dec 3, 2022
                                                  Report
                                                  Copy

                                                  Bet way suddenly locked my account and scammed my money now they are not answering my email and chat
                                                  Helpful
                                                  Found this helpful?
                                                  Write a comment
                                                  Report
                                                  Copy

                                                  Post your Comment

                                                    I want to submit Complaint Positive Review Neutral Comment
                                                    code
                                                    By clicking Submit you agree to our Terms of Use
                                                    Submit
                                                    M
                                                    Mondli
                                                    Nov 30, 2022
                                                    Report
                                                    Copy

                                                    Address: 38 Crowndale Mews, Briadale, Newlands West

                                                    Good day
                                                    Complaint against Betway SA vs client registered cellphone number [protected]

                                                    I have a problem I engaged in a promotion with Betway SA on their FIFA world cup promotion that allows you to predict match day results for the world cup games and on the 23th I placed a prediction and won two matches that I was eligible for a R500 free bet for but till this day I've been trying to resolve the matter with Betway SA with no hope of resolution to the matter. You get to predict on the 4 games placed everyday of the group stage and their prices are R500 in free bet for two correct predictions, 2000 in free bet for 3 correct predictions and R5000 in shared cash price for the whole 4 games predictions. today is the 30th and I still haven't received my free bet and I would like for you guys to look into this matter. Because they made mistakes in their ad as well when you look at their price page compared to how it works page and their terms and conditions page, at the price page it says you have to get 4 games correct for the R500 price, 6 games for the R2000 price and 8 games for the 5000 price when there are only 4 games played a day but their terms and conditions lay the rules correctly as it reads you have to get two games correct in a match day to win 500
                                                    Helpful
                                                    Found this helpful?
                                                    Write a comment
                                                    Report
                                                    Copy

                                                    Post your Comment

                                                      I want to submit Complaint Positive Review Neutral Comment
                                                      code
                                                      By clicking Submit you agree to our Terms of Use
                                                      Submit

                                                      Betway Recent Comments