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Betway Complaints & Reviews

M
Manjurocks1965
from Kolkata, West Bengal
Mar 28, 2022
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Website: Betway

I made transaction of almost 2.3lakh since yesterday. 50000 INR Everytime one of the transactions died and it wasn't credited. I was asked to wait for 14 working days. But the reviews are scaring me how they don't do it in time. I want assurance from betway that they will return my money. Or just credit it in my account.
Pointless I have not gotten my money back even after 6 months
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    S
    Swathi Votta
    Mar 27, 2022
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    My money of 3000 Inr been debited from my ICICI Bank account and not reflecting in my betway account. Please respond to this asap.
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      M
      Mayur Enjapuram
      from Mumbai, Maharashtra
      Mar 27, 2022
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      Website: betway.com/en/sports

      Dear sir,

      My username is Mayur101 in your betway account. My money is not deposited into my game wallet account after debiting money Rs. 8700 from my bank account. Ref No:[protected]. Paid using SBI net banking.

      Request you to send money back to bank or game wallet asap.

      PFA for reference.

      Regards,
      Mayur Enjapuram
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        G
        Gufran Chorwadwala
        Mar 26, 2022
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        I have deposited money via net banking but it is not shown in my betway account. I am not able to connect with any active customer support too. What’s the solution to this as I am not able to get my money back or else atleast deposit in my betway account
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          Pranjit Aich
          Mar 25, 2022
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          I deposited of amount 1000/-Inr
          Date:06:02:2022
          Time:11.02
          The amount got deducted from my bank account but not added to my betway account not refunded back.
          User ID:Pranjit96
          Emai:pranjit.[protected]@gmail.com
          My name:Pranjit Aich
          Adrress :Tezpur, Assam, India
          Ph number:[protected]
          Kindly please help
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            M
            Malcolm Engiineer
            Mar 23, 2022
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            On 23th March, 2022, I made a transaction of INR 1500 through googlepay to Airpay. The transaction was successful but the money didn't get deposited in BETWAY account. Its been 1 days there is no response from betway so i request please make a solution as soon as possible.
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              S
              Siddhant Duhan
              Mar 22, 2022
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              I Nishant Kumar username nishant0702 withdrew amounts on march 12 and 13 total amount amassing to 310561 inr then on march 14 i was asked for documents i emailed all proof of deposits they said its verified then they asked for more documents proof of ownership of email i sent that throught. Then they stopped replying on march 18 i spoke to twitter support they said send all documents again, i sent them through then on march 20th i was told my account is locked for review..its been 10days now please i dont want an account with you guys just give me my withdrawls my savings that is it. Stop stealing peoples livelihood...i am in state of emergency.

              Thank you

              Kind regards

              Nishant kumar
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                E
                Elmontebeast
                from Chennai, Tamil Nadu
                Mar 20, 2022
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                Resolved

                Website: betway.com

                Date 29th October 2021
                Acccount Name: Elmontebeast

                I deposited 3000 INR through Betway's deposit through Net-Banking the money was taken from my bank account but was not credited to my Betway account. After waiting for 14 working days which was their minimum time to then chat with customer support I was told it was a "Merchant Issue" and it would take a few more days to be solved. The customer chat support told me to send my bank statement proving the money was taken and still not returned to my account to their Email [protected]@betway.com

                After I sent them my bank statement of that time period they wanted to their email. I received an automated message "We no longer actively monitor this inbox". Why even have a customer support email If they don't use the email? Only after I contacted chat support again they acknowledged they received my bank statement.

                To this day it's not been solved, I've contacted them over 10 times in the past 5 months and still met with one excuse after the another and was told it would be solved soon without an estimated time to be resolved.

                I have now lost hope as the last time I spoke to them the chat support straight away said after I mentioned my issue "Is there anything else?

                Please solve this issue if not I would be completely avoiding this company from here on out and would never recommend this to anyone.

                I've attached part of my bank statement with the details for reference.
                Apr 3, 2022
                Complaint marked as Resolved 
                The amount was finally credited on 2nd April. I did not receive any email, phone calls or updates from the company. It just took 5 months for it to be solved.
                Same happen with me with higher amount they never return the amount to anyone it's a scam site
                Elmontebeast's [Complaint's author] reply, Apr 3, 2022
                Did you get back?
                Same happened I have deposited INR 3000 through g-pay on Dec 18 2022 but i still not get any information or money to my betway account Please solve this issue if not I would be completely avoiding this company from here on out and would never recommend this to anyone.
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                  D
                  durlovjyotipegu
                  from Guwahati, Assam
                  Mar 11, 2022
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                  Address: GUWAHATI

                  I have deposited INR 500 in my betway account. It got deducted from my bank account but it didn't reflect in my betway account. Please solve the matter as soon as possible
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                    M
                    Manaru Narasimha
                    Mar 10, 2022
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                    Dear sir, few days back I deposited 500 Rupees betway account, but its not added my betway account, but its debited my bank account.

                    UTR NO:[protected]

                    Kindly check and add my money to betway account
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                      A
                      abrb1990
                      Mar 7, 2022
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                      Hello sir
                      My name is Ashish Bakshi, and my betway i.d is abrb1990. i am deposited the money in my betway account on 6th march at 12:04 A.M. I deposited 5000 rs. The amount is debited from my bank account but the amount is not reflecting in my betway account. I have my upi transaction i.d. i will share with you my transaction details. Please do the needful as soon as possible..I aslo share the bank statement with you.

                      Transaction id[protected]

                      Regards
                      Ashish Bakshi
                      Betway i.d- abrb1990
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                        R
                        Rahulforr
                        from Kadampuzha, Kerala
                        Mar 3, 2022
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                        I did a deposit of 500rs today which got deducted but is not reflecting on my account due to their technical issue.

                        Went to the live chat and they gave me a mail id which sent me back some FAQ for who knows why. I went to chat again and the guy said he escalated it... It's been hours and still money hasn't credited. Again I went to live chat and waited for more than an hour just to get no response.
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                          P
                          ppratik1912
                          from Ahmedabad, Gujarat
                          Feb 25, 2022
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                          Address: Betway, malta
                          Website: .betway.com

                          Dear team,

                          My name is Pratik Panchal. My betway User id is ppratik1912. I have withdraw amount of Rs 10000 on 16th Feb but it is not credited in my bank account yet. Request to resolve the issue.
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                            B
                            Binod Bedia
                            Feb 20, 2022
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                            Withdrawal amount not received in my account.
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                              M
                              mano01
                              from Coimbatore, Tamil Nadu
                              Feb 17, 2022
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                              I deposited 40k on October 30 around 10.25 AM using netbanking. Amount got debited from my bank account but not credited to the betway account. I checked with the betway support team many times, they told me it will take 7 to 15 working days but still I have not received any refund
                              Betway has not given me my refund right from October 2021 What about yours
                              mano01's [Complaint's author] reply, Mar 15, 2022
                              I am also not getting
                              This is a scam site where shall we report in order to make it banned forever for looting people
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                                K
                                krishna kasyap
                                Feb 12, 2022
                                Apr 4, 2025
                                This thread was updated on Apr 4, 2025
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                                I have placed a withdrawal of RS 6, 52, 000 but suddenly they have closed my account & not release my funds.

                                They are saying i have added more funds than i am earning .this is very fraud application and dont trust betway .
                                I have lost so much money .

                                username : kavya444
                                mail id : krishnakasyap.[protected]@gmail.com

                                Please file a complaint on betway & try to make release funds of my amount immediately .

                                I have lost so much money
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                                  K
                                  KingIsBack
                                  from Shillong, Meghalaya
                                  Feb 1, 2022
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                                  Address: Wahingdoh
                                  Website: [email protected]

                                  My user id is NongIohLakMilionDola and I made 20000 and 900 deposit on 26th Oct n 3rd Nov but after 3 months + still no refund or even contact has been made to me. I have raise 10 complaints with only process under way without 0 process being done so far When will I get back my refund Betway a scam site who never return the refund money back
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                                    S
                                    Sandeep610571
                                    from Ghaziabad, Uttar Pradesh
                                    Jan 31, 2022
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                                    Address: H-no.37 shanti nager vijay nager Gzb.
                                    Website: www.betway.com

                                    I have 1st deposited INR 70000 (date[protected]nd deposited INR 45000 (date[protected] through netbanking amount was deducted from my bank account but not reflecting in betway, they promised me that amount will be credited back in to my bank account within 14workig days, but already 3 month over still I have not received it.

                                    Even they locked my betway account without any proper reason now I am trying to contact them, but they not reachable for me...
                                    Feb 02, 2022
                                    Updated by Sandeep610571
                                    last my live chat statement for betway customer care[protected]
                                    Raiyaan 03:19 PM
                                    Thank you for holding firstly we do apologise for the long delay with the refunds there was a Netbanking issue during the time of your deposit and the processors have commenced making refunds to customers, so your refunds will be processed soon we do not have an exact date to give you but they have started paying the refunds so it should be happening for you soon

                                    Have you gotten the money refund back same case happen with me for 20900 on 26Th Oct n 3rd Nov they haven't return till date it's been 3 months...They are cheaters who loot people Please ban their site
                                    Player- NongIohLakMilionDola
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                                      Y
                                      Yash Kanabar
                                      Jan 27, 2022
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                                      Address: Motera Asharam ashram chokdi, sabramti, B:-204 Nandanvan society
                                      Website: betway.com

                                      Hello sir I deposited money 1050 for my betway account but Money are not deposited on my betway account so plz credit my betway account on Money
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                                        R
                                        Rajuck
                                        Jan 26, 2022
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                                        Website: Betway

                                        I have deposited INR 1500 through netbanking amount was deducted from my bank account but not reflecting in betway, they promised me that amount will be credited back in to my bank account within 14workig days, but already 1 month over still I have not received it.

                                        Even they locked my betway account without any proper reason now I am trying to contact them, but they not reachable for me...
                                        [protected]
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                                          A
                                          Ajay0812
                                          from Bengaluru, Karnataka
                                          Jan 20, 2022
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                                          On 19th Jan, 2022,
                                          I made a transaction of INR 50000 through Net banking to OS PASFAR TECHNOLOGIES. The transaction was successful but the money didn't get deposited in BETWAY account. there is no response from betway so i request please make a solution as soon as possible.

                                          Money got debited from my bank account and amount not added to my betway account. I have transfered 50000 two times yesterday using net banking option. Both transactions are successful from my end, but money got added to betway account only once. First transaction time 19/01/2022 13:15 IST amount is not added into my account.
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                                            D
                                            Darshak M.K
                                            Jan 20, 2022
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                                            Website: Betway

                                            My amount deducted from my account but not reflecting in app
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                                              Rehan3303
                                              from Bhinga, Uttar Pradesh
                                              Jan 19, 2022
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                                              Address: Betway
                                              Website: Money debited but not added on my betway account

                                              I transfered 1000Rs from my UPI id to betway account Chinkit Trading Pvt Ltd money debited from my account but not received in my betway account..kindly help me
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                                                A
                                                Aswathiashokan
                                                from Vadakara, Kerala
                                                Jan 17, 2022
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                                                S64500336&S65169502 these are transaction Id of payment done on October 29th 2021 from my bank account to Betway account (kannanaswathi).Amount is debited from my bank account but not reflecting in Betway account or not being credited back to my bank account.please do the needful to credit my amount of 1250&1500.
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                                                  pavan2292
                                                  Jan 16, 2022
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                                                  Website: www.betway.com

                                                  On 30th October I tried to deposit 4000 INR through net banking it was declined and Amount not refunded. And also on 1st November 2000 INR + 2000 INR tried to deposit and this was also declined. So totally 8000INR declined and not refunded. Initially betway support told me to wait for 14 business days, but it’s almost to month and still no response. I request you to kindly look into this and do the needful.
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                                                    Yudhvir3
                                                    from Chandigarh, Punjab
                                                    Jan 11, 2022
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                                                    Website: betway.com

                                                    The company is not responding and no steps have been taken by the company. I deposited 500 rupees on 10th January 2022 into my betway account but the company didn't credited my betway account and took the money. Now, I want my refund. Please help me get back my money. This problem is faced by a lot o[censored]s. This company is doing a scam
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                                                      Yudhvir3
                                                      from Chandigarh, Punjab
                                                      Jan 11, 2022
                                                      Resolved
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                                                      Resolved

                                                      Address: United kingdom based company.
                                                      Website: betway.com

                                                      I deposited 500 rupees on 10th january 2022 but the money didn't get credited into my betway account. The money debited from my account, the betway company took my money but didn't credited into my account. So, now I want my money back. This problem is faced by a lot of people. This is a scam by a company. Please help us get the justice.
                                                      Jan 11, 2022
                                                      Complaint marked as Resolved 
                                                      The company is not responding and no steps have been taken by the company. I deposited 500 rupees into my betway account but the company didn't credited my betway account and took the money. Now, I want my refund. Please help me get back my money. This problem is faced by a lot of us. This company is doing a scam
                                                      I feel you even me this company cheat a lot have you got its been 3 months no refund has been given
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                                                        Yudhvir3
                                                        from Chandigarh, Punjab
                                                        Jan 10, 2022
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                                                        Address: It is United Kingdom Based
                                                        Website: betway.com

                                                        I deposited 500 rupees on 10 January 2022 but the money didn't get credited into my Betway account. It is still empty but the money from my bank account got deducted...The company took my money and didn't refunded it...I request a complete investigation regarding this because this problem is faced many many o[censored]s. Please help me get back my money.
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                                                          Yudhvir3
                                                          from Chandigarh, Punjab
                                                          Jan 10, 2022
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                                                          Address: I think it is United Kingdom Based.
                                                          Website: betway.com

                                                          I deposited 500 rupees on 10 January 2022 but the money didn't get credited into my Betway account. It is still empty but the money from my bank account got deducted...The company took my money and didn't refunded it...I request a complete investigation regarding this because this problem is faced many many o[censored]s.
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                                                            Sumit smith
                                                            Jan 8, 2022
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                                                            I have withdrawn 1 lakh 1 thousand of money but they haven't credited to my account... rather made various issues...ask for various documents.
                                                            Despite of giving every details, money wasn't credit.
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