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A
Ankush1156
from solan, Himachal Pradesh
Jan 6, 2022
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Had deposited 500 ruppees three times on 10th of December..two times money was not deposited in my account..have mialed my bank statement and everything but till now my money hasn't been refunded.even that customer care are fooling every day by giving lame excuses..it's already been a month but they just can't solve a simple issue.
Game I'd- Ankush1156
Same thing happened with me and the company is not refunding my money. What should I do?
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    J
    jaspal singh1
    from Kolkata, West Bengal
    Jan 5, 2022
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    Address: Betway
    Website: [email protected]

    Hi i have three transactions issue 1st is on 5th November Rs 1000 deducted and 2nd on 13 December Rs 3000 and on today RS 2500 deducted but not added in my betway account i already shared bank statements and everything but still they not help me allways they say wait for banking team reply...please help its already 70days gone i raised this on twitter also.
    Betway id... Kingsingh100
    Num- [protected]
    Email.. [protected]@gmail.com
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      K
      KingIsBack
      from Shillong, Meghalaya
      Jan 3, 2022
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      Website: [email protected]

      I had made 2 failed Transaction on 26th Oct and on 3rd Oct of 20000 and 900 and till date there is no refund given to me even though it states after 14 days refund will be given its been 3 months nothing has been given
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        T
        Tanubuddi Gopinadhreddy
        Dec 27, 2021
        Resolved
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        Resolved

        Website: www.betway.com

        Sir i had deposited Rs 20000/- on 29/10/2021 to betway through net banking but amount not credited in my betway account, i contacted betway support they said transaction was declined amount will be refunded in 14 working days, but amount not refunded to me, i had sent my bank statement to [protected]@betway.com several times and also complained to [protected]@betway.com, even after 55 days also they had not solved my query. I request you to please help me on this
        Jan 7, 2022
        Complaint marked as Resolved 
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          S
          Sahil Firdous
          from Kolkata, West Bengal
          Dec 21, 2021
          Resolved
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          Resolved

          Website: betway.com/en/sports

          I have deposited rs 1000 on betway last night via NetBanking money has been debited from my account but still i haven't received my money in my betway account they don't even have any active customer support that is why im complaining here.( Dear Customer, Thx for INB txn of Rs.1000 frm A/c X8444 to PASFAR Tec. Ref IGAMQYANA8 )
          I have mentioned the reference no as well. Please look after my issue as soon as possible.
          Dec 24, 2021
          Complaint marked as Resolved 
          They have refunded the amount within 3 days
          Dec 22, 2021
          Updated by Sahil Firdous
          My betway id - sahilfirdous
          My email - [protected]@gmail.com
          Please resolve my issue as soon as possible

          I have deposited rs 2000 on betway last night via NetBanking money has been debited from my account but still i haven't received my money in my betway account they don't even have any active customer support that is why i am complaining here.

          Betway account : abhijitkekane
          Amount 2000 INR
          I have deposited around 6000 rupees to betway and money got debited from not showing in betway account. Also they do not have any active customer support or anything. I have shared the details of amount which have been debited. Username is Gufran Chorwadwala
          i have deposit 2000 debited in my account not credited betway account
          i have deposit 2000 debited in my account not credited betway account
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            K
            Koolsumit1998
            Dec 16, 2021
            Resolved
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            Resolved

            I have made a deposit of rs 25000 on 23rd November 2021 which was marked as failed transaction betway support team says it will refunded on 14th Dec today is 16th Dec still it is not refunded
            Dec 16, 2021
            Complaint marked as Resolved 
            Betway is not refunding my money they are time passing
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              V
              Varun9676
              from Hyderabad, Andhra Pradesh
              Dec 15, 2021
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              Address: 9 Empire Stadium Street, Gzira, GZR 1300, Malta.
              Website: Betway.com

              I have deposited 10000 Rs on 28th October through net banking but till now didn't receive neither in bank nor in betway account. I have raised this issue many times with support. I have mailed all transactions details and bank statement. Its been almost 2 months now. Please look into this matter and solve as sooner as possible . Thanks and regards .

              Dear Sir my details are as follows

              My betway username - Varun0881
              My Phone number - [protected]
              My Email - [protected]@gmail.com
              My pin number - 500004
              My Transaction details is as follows
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                M
                mohit.jalmi44
                Dec 14, 2021
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                I have deposited 500rs on my betway account on 29th October 2021. The money debited from my account but did not reflect to my betway account. I have registered a compaint and they asked me for some details which I provided yet did not receive my money yet. Everytime I ask for status, they come up with " your matter in cuurently in progress" and this been happening since the I registered a complaint.
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                  A
                  Ashok Mariyappan
                  Dec 14, 2021
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                  I deposit October 27th 1200 rs amount and October 31st 798rs got debited, but not reflect in my betway wallet. Not receive bank also.. I contact betway support mote then 10times still I don't not get my amount
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                    S
                    sachinm2401
                    from Noida, Uttar Pradesh
                    Dec 11, 2021
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                    Hi,
                    I have deposited 5000/inr to Betway account on 31-Oct-2021 and money got deducted from my account, however it's never added to my Betway account
                    I tried to contact Betway support and they are simply unreachable, their live chat box is useless. Even after so many days money didn't get refunded and seems I lost that amount. I contacted SBI bank and they confirmed that transaction was successful from their side and you will have to contact Betway to get that money. Eventually no progress thereafter
                    My Betway account username - sachinm2401
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                      R
                      rohan majethia
                      Dec 8, 2021
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                      Website: Betway.com

                      My 7000 rs. Was deducted from bank account but money didn't credit in betway account I tried e-mailing them but they have stopped replying via email and I waited twice in their Live chats but there is always 40 people waiting queue and as soon it reduces to 10 the page becomes unserviceable
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                        M
                        Madhudeepu
                        from Bengaluru, Karnataka
                        Dec 6, 2021
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                        My user ID is mkuma22.I have deposited 20k on 29th October, 20k on 25th November, 30k on 28th November. All the money has been deducted but not credited in my account. Total 70k is engaged with them.It has been more than a month they have not deposited the money.
                        After complaining here I got 50k in my betway account. 20k still left
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                          V
                          Vkp234
                          Nov 28, 2021
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                          Deposit amount debited in my bank account not credited in my betway account and 25 days gone. 2nd November 2021 amount ₹500
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                            H
                            Hvt1997
                            Nov 27, 2021
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                            I was made deposit 4500 inr from my bank through net banking. And amount was debited and successful but not credited to my betway account. They are saying that 16 days already gone.

                            I have raised a complaint regarding this issue to bank. Bank contacts betway. Even not rectified. Please resolve
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                              G
                              gangunaidu battula
                              Nov 26, 2021
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                              Address: BOBBILI kota

                              BATTULA GANGUNAIDU KONA VILLAGE Makkuva mandalam Vizianagaram district Andhra Pradesh district india [protected] Bank a/c [protected] bat way I'd gangu1993
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                                9
                                92520289anand
                                from Mumbai, Maharashtra
                                Nov 25, 2021
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                                Address: 2/F Berkeley Square House, Berkeley Square, London, W1J 6BD, United Kingdom.
                                Website: Betway Limited

                                Hello Sir,

                                I'm regular user of betway. I deposited on 28/10/21 Rs. 1000/- and Rs. 500/- and 30/10/21 Rs.500/- in betway account but it's not deposited in wallet and deducted to my bank account.

                                Mr. Chelsea, jarred and tahee (customer care) replied me for bank statement and i sent it immediately but after 25 days completed my money not received.

                                On 23/11/2021 I deposited Rs. 500/- again but rejected by your server and deducted from my bank account.

                                This is happening 3 to 4 times with me.
                                I'm totally frustrated due to system.

                                I dropping mail to betway since 29/10/2021 to till the date but still not my money received. You can check i am regular playing in betway but they send me only computer generated receipts.
                                Betway is big platform of batting but how can they delay for your customer service.
                                When i deposited money it will taken only up-to 5mins for credit but now i am begging for my money more then 25days.

                                Please help me to refund my money.
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                                  A
                                  ambika2750
                                  from Begusarai, Bihar
                                  Nov 24, 2021
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                                  Address: Begusarai-Bihar
                                  Website: Bethay online play

                                  On dated 28.10.21 and 29.10.21 deposit through netbanking 500/- and 7000 rupaye amount. Amount is debit in my account but not refund above amount as on date. Already 5 th times complain by email and chart.
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                                    S
                                    Sparshk
                                    from Pune, Maharashtra
                                    Nov 24, 2021
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                                    Hello Team,

                                    As per my discussion with the betway support agent using live chat.

                                    My deposit of 12K in 1st November 2021 got deducted through my bank but didn't get added to the betway account.

                                    It's been more than 22 days and I haven't received the funds yet.

                                    I have sent the updated bank statement which was asked from 1st November till date but still the support agent named Logan is saying that he hasn't received the statement..

                                    Regards
                                    Sparsh Kankane
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                                      U
                                      Urunsham
                                      Nov 24, 2021
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                                      Money was not reflected on my betway account more than 26days to go no one was carrying about my problem pls help me
                                      My username urunsham
                                      I already submitted my bank statement also, my bank told we can't able to refund the money because that transaction was successfully settled.but they are carrying about my problem, very irrespective things are they doing I m totally very disappointed they are very cheated network pls bring back my money pls anyone don't trust betway this a very fraud network pls support any India app's
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                                        P
                                        Pavan Mano
                                        from Hyderabad, Telangana
                                        Nov 23, 2021
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                                        Amount of RS 3000 was debited from my account and not credited in my account on 28/11/2021 Please add the money into my Betway account or refund it .
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                                          R
                                          RajeshAB
                                          from Visakhapatnam, Andhra Pradesh
                                          Nov 17, 2021
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                                          Address: India
                                          Website: Betway

                                          Amount of RS 505, 502 was debited from my account and not credited in my account.on 16/11/2021 Rs 505 was not deposited and On 14/11/2021 Rs 502 was not deposited in my betway account.Please add the money into my betway account or refund it .
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                                            G
                                            Gogikar kalyan
                                            from Hyderabad, Andhra Pradesh
                                            Nov 15, 2021
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                                            Address: Betway
                                            Website: Betway

                                            I have a deposit of rs 5000 to betway app amount debited from account but didn't added to betway wallet please refund
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                                              N
                                              Nani anaparthi
                                              Nov 6, 2021
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                                              Resolved

                                              I was made deposit 10000 inr from my bank through net banking. And amount was debited and successful but not credited to my betway account. They are saying that 16 days already gone.

                                              I have raised a complaint regarding this issue to bank. Bank contacts betway. Even not rectified. Please resolve
                                              Betway id:Naveen1202
                                              email:anaveen.[protected]@gmail.com
                                              Nov 11, 2021
                                              Complaint marked as Resolved 
                                              [email protected] From this mail id i got reply and they said wait. But bank said that company received amount success fully. I have sent statement everything but still not resolved
                                              Did you receive your funds in bank account @nani ?
                                              R u getting your amount
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                                                N
                                                Nani anaparthi
                                                Nov 6, 2021
                                                Resolved
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                                                Resolved

                                                I have deposited 10000inr amount through netbanking to betway account but still not credited into my account.
                                                I was contacted bank and raise a complaint that bank says amount transaction done successful. But betway said that 16 days. Please resolve.
                                                Betway id:Naveen1202
                                                mail id: anaveen.[protected]@gmail.com
                                                Nov 11, 2021
                                                Complaint marked as Resolved 
                                                I got mail from [email protected] Said that 10-11-2021 your amount will be refund back but still not credited. This is ridiculous. Please help me
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                                                  N
                                                  Nirmal89109
                                                  from Kolkata, West Bengal
                                                  Nov 3, 2021
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                                                  Website: www.betway.com

                                                  I deposited INR 5, 000 on 27.10.2021 and 8, 000 on 03.11.2021.

                                                  Amount got debited from my bank account but not showing in betway account.

                                                  Now betway is not refunding.
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                                                    N
                                                    Nithish Cp
                                                    Nov 3, 2021
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                                                    I have deposited amount 500 to my betway account ( Account id - Nithish1627) on Saturday. But still the amount haven't reflected in my account and it is showing 500 error in transaction history.
                                                    I have added screenshot's of the transaction.
                                                    please help me as soon as possible.
                                                    Account Id - Nithish1627
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                                                      K
                                                      Karmachaari
                                                      from Gulbarga, Karnataka
                                                      Nov 3, 2021
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                                                      Amount deducted from Icici bank 1000 rs but not credited to Betway ( Account name Amruth) please refund amount to my banks account orelse please credit to Betway account
                                                      Did you receive the amount ?
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                                                        G
                                                        Gianstar Passah
                                                        Oct 31, 2021
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                                                        Address: Malta and Guernsey
                                                        Website: betway.com/en-in

                                                        Hi, I deposited 500 INR today to my Betway account. The money was deducted from my bank but not reflected in my Betway Account. Please resolve this issue.
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                                                          Keval125
                                                          from Bhiwandi, Maharashtra
                                                          Oct 28, 2021
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                                                          Website: Betway

                                                          Dear sir/madam
                                                          Yesterday on 27 oct 2021 i deposited 3000 rupees to Betway app via UPI tranfer from there given link id its shown successful on GPAY the payment but its not reflected in my Betway deposits Account
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                                                            dhananjay_official14
                                                            from Pune, Maharashtra
                                                            Oct 27, 2021
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                                                            I have deposited 500rs. 2 times in my betway account means total 1000rs. But amount didn't credited in betway account,
                                                            But 1000rs. Was debited from my bank account
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