Eastern Railways Complaints & Reviews
Please charge the vendors for not using vendor compartments
I am a regular daily passenger in main line howrah -Chuchurah station.
Katwa local down (37914) : Chuchurah stn (at 7.58AM) in back side ladies compartment some ladies vendors occupy the full gate with their 3 vegetable bags and they are not allowing passengers to board the train. We told them various time that with these 3-4 big big vegetable bags please use vendor. They ignored our words.
Today They threatened us that they will not allow us to board the trn.
Please put RPF/TT in chuchurah station for checking and charging the fine for not using vendors and please stop them to use the ladies compartment.
How can they threat the passenger that they can't allow us to board?
Everyday they carry 3-4 vegetable bags by occupying the door and they are not using vendors and they don't care about any passengers.
Please take some action and do the needful.
Katwa local down (37914) : Chuchurah stn (at 7.58AM) in back side ladies compartment some ladies vendors occupy the full gate with their 3 vegetable bags and they are not allowing passengers to board the train. We told them various time that with these 3-4 big big vegetable bags please use vendor. They ignored our words.
Today They threatened us that they will not allow us to board the trn.
Please put RPF/TT in chuchurah station for checking and charging the fine for not using vendors and please stop them to use the ladies compartment.
How can they threat the passenger that they can't allow us to board?
Everyday they carry 3-4 vegetable bags by occupying the door and they are not using vendors and they don't care about any passengers.
Please take some action and do the needful.
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12023 is always late
| Address: 400601 |
The train no 12023 howrah - patna jana shatabdi express runs late very often. (1) it is because the patna - howrah arrives late. It departs late from patna and arrives late. (2) mismanagement by railway authority.
I find the train goes packed but the reservations are not done in a fear o[censored]ncertainty. Please see that this train runs in time, people are not inconvenienced, railways get revenue.
Management must be perfect.
I find the train goes packed but the reservations are not done in a fear o[censored]ncertainty. Please see that this train runs in time, people are not inconvenienced, railways get revenue.
Management must be perfect.
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| Address: Kolkata, West Bengal, 700030 |
Dumdum, the most important jn station of sealdah section has no enquiry counter. The office of the station manager is not visible. Most of the trains are running very late ( sorry all trins ). But there is no proper display board . There are five platforms but the display board have the capacity of four ( though the last one installed within one year. There is no time table in front of cashcounter of subway-2. Not any time table in the platform...
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DAILY PASSENGER ISSUE.
| Address: Bardhaman, West Bengal |
Hi,
The daily passengers (DP) from Durgapur and Burdwan are not letting anyone to seat in unreserved compartments except themselves. For evicting the non daily passengers, they are using filthy language, heckling the passengers and even beating them up. Because the non-daily passengers are unorganised, the DPs are doing whatever they can.
Can railways do something against these unruly passengers ? This is happening especially in the 1st three compartments of Agnibeena Exp. from the engine i.e. between the engine and the Ladies compartment. DPs from Durgapur are keeping seats for DPs from Burdwan from Durgapur itself and if anyone protests then these organised hooligans are behaving just like anti socials.I had witnessed to such hooliganism today as I had to come by General compartment because of my ticket being in waiting list (PNR[protected]. I saw even senior citizens coming from Asansol were also not spared. Please investigate and do something against these DPs. This is the case in Agnibeena Exp, Coalfield Exp and Black Diamond Exp.
Thanks and Regards,
Mousam Ganguly
Aug 14, 2020
Complaint marked as Resolved Helpful
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poor 2 AC coach and service
| Address: Visakhapatnam, Andhra Pradesh |
Im travelling in train no 18401 puri okha express in 2AC coach. The coach is very poor and it appears like a sleeper coach modified. The side lower and side upper berths are very narrow that even a person cannot sleep comfortably. The quality of bedsheets and pillows is very poor. I don't think they even wash it properly. The toilets are a mess. Worst service provided by railways while collectinga huge amount of Rs 2500 per head. The coach quality of AC compartments should be improved a lot. Worst train journey experience ever my life. I'm badly affected for paying
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Ticket Collector
| Address: North 24 Parganas, West Bengal |
Respected Sir,
I like to share you that the ticket checking by the TT's in Sealdah is very very below standard. The TT's do not know how to beheave with the passengers. Actually I am working in Delhi last few years and on 09/09/12 I have came from Delhi to Kolkata in the morning time. In the morning I was entered Sealdah to caught a local train and also looking for the local ticket counter because i did not know the changes in Sealdah station. But a TT suddently came in front of me and asked for the ticket. I told him I was looking for the ticket counter but he was claim that I was without ticket so you have to pay the fine. I was tried to explained him but he did not listen any thing. So without argument I paid him and he gave a me slip . The TT name is Pradip Kumar Roy in Eastern Railway Sealdah.
I want to tell you that money is does not matter but this kind of harassment is not acceptable. They are here for public service. But I think this kind of people only make harassment for the public, not for the public service.
I hope railway would definitely take some immediate action against this kind of thing.
Sincerely,
C.Mukherjee
I like to share you that the ticket checking by the TT's in Sealdah is very very below standard. The TT's do not know how to beheave with the passengers. Actually I am working in Delhi last few years and on 09/09/12 I have came from Delhi to Kolkata in the morning time. In the morning I was entered Sealdah to caught a local train and also looking for the local ticket counter because i did not know the changes in Sealdah station. But a TT suddently came in front of me and asked for the ticket. I told him I was looking for the ticket counter but he was claim that I was without ticket so you have to pay the fine. I was tried to explained him but he did not listen any thing. So without argument I paid him and he gave a me slip . The TT name is Pradip Kumar Roy in Eastern Railway Sealdah.
I want to tell you that money is does not matter but this kind of harassment is not acceptable. They are here for public service. But I think this kind of people only make harassment for the public, not for the public service.
I hope railway would definitely take some immediate action against this kind of thing.
Sincerely,
C.Mukherjee
Aug 13, 2020
Complaint marked as Resolved Helpful
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Tdr not refunded even after 1 year 8 months
| Address: Sundargarh, Odisha |
Sir/Madam,
I, Krishendu Chatterjee, booked a train ticket for 2 people on 30/06/2010 (PNR no:[protected] and Transaction id: [protected]) to journey from Rourkela to Howrah on 03/07/2010. But, we could not travel as trains were running late for more than 3 hours. So, I lodged a TDR dated 06/07/2010 with the reference no ekt[protected] to the Indian Railways. The current TDR Status shows "forwarded to railway". The total no of days elapsed from filing date to today has been more than one and a half years.
I would be highly obliged if you please look into the matter and take necessary steps so that I may recieve my due amount as soon as possible.
Thanking You,
Yours sincerely,
Krishnendu Chatterjee
sanu.[protected]@gmail.com
I, Krishendu Chatterjee, booked a train ticket for 2 people on 30/06/2010 (PNR no:[protected] and Transaction id: [protected]) to journey from Rourkela to Howrah on 03/07/2010. But, we could not travel as trains were running late for more than 3 hours. So, I lodged a TDR dated 06/07/2010 with the reference no ekt[protected] to the Indian Railways. The current TDR Status shows "forwarded to railway". The total no of days elapsed from filing date to today has been more than one and a half years.
I would be highly obliged if you please look into the matter and take necessary steps so that I may recieve my due amount as soon as possible.
Thanking You,
Yours sincerely,
Krishnendu Chatterjee
sanu.[protected]@gmail.com
Aug 13, 2020
Complaint marked as Resolved View replies
Dear sir/Madam,
I. Randhir kumar booked a train ticket for 2 people on 16/12/2011 (PNR no:[protected] and Transaction id: [protected]) to journey from Haridwar to Patna on 25/01/2012. But, we could not travel becaouse after chart prepration one ticket in RAC and another one is W/L -.1 So, both of passenger was not travelled Hance I lodged a TDR dated 25/01/2012 with the reference no ekt [protected] to the Indian Railways. The current TDR Status shows "forwarded to railway". The total no of days elapsed from filing date to today has been more than three months.
I would be highly obliged if you please look into the matter and take necessary steps so that I may recieve my due amount as soon as possible.
Thanking You,
Yours sincerely,
Regards
Randhir kumar
MO -[protected]
I. Randhir kumar booked a train ticket for 2 people on 16/12/2011 (PNR no:[protected] and Transaction id: [protected]) to journey from Haridwar to Patna on 25/01/2012. But, we could not travel becaouse after chart prepration one ticket in RAC and another one is W/L -.1 So, both of passenger was not travelled Hance I lodged a TDR dated 25/01/2012 with the reference no ekt [protected] to the Indian Railways. The current TDR Status shows "forwarded to railway". The total no of days elapsed from filing date to today has been more than three months.
I would be highly obliged if you please look into the matter and take necessary steps so that I may recieve my due amount as soon as possible.
Thanking You,
Yours sincerely,
Regards
Randhir kumar
MO -[protected]
Dear Sir/ Madam
I, Dibyendu Mitra booked a train ticket for 4 People on[protected], (PNR NO : [protected] Transaction Id : [protected]) Journey from JASIDIH JN to HOWRAH JN on 3/06/2012. But we could not travel a train were running late for more than 3 hr. So I Lodged a TDR dated : 4/6/2012 with the reference no
ekt[protected] to the India Railway. The current TDR status shows “forward to railway”. The total no of days elapsed from filling date to day has been more than 6 monthes.
I would be highly obliged if you please look into the matter and take necessary steps so that I may received my due amount as soon as possible.
Thanking you
Dibyendu Mitra
E-mail : [protected]@yahoo.com
I, Dibyendu Mitra booked a train ticket for 4 People on[protected], (PNR NO : [protected] Transaction Id : [protected]) Journey from JASIDIH JN to HOWRAH JN on 3/06/2012. But we could not travel a train were running late for more than 3 hr. So I Lodged a TDR dated : 4/6/2012 with the reference no
ekt[protected] to the India Railway. The current TDR status shows “forward to railway”. The total no of days elapsed from filling date to day has been more than 6 monthes.
I would be highly obliged if you please look into the matter and take necessary steps so that I may received my due amount as soon as possible.
Thanking you
Dibyendu Mitra
E-mail : [protected]@yahoo.com
Sir/Madam,
I, Tapan Kumar Sawarn, booked a tatkal train ticket for 2 people on 05/01/2013 (PNR no:[protected] and Transaction id: [protected]) to journey from Mumbai CST to Howrah on 06/01/2013. But, we could not travel as trains were running late for more than 3 hours. So, I lodged a TDR dated 06/01/2013 with the reference no ekt[protected] to the Indian Railways. The current TDR Status shows "Refund under process". The total no of days elapsed from filing date to today has been more than 45 days.
I would be highly obliged if you please look into the matter and take necessary steps so that I may recieve my due amount as soon as possible.
Thanking You,
Yours sincerely,
Tapan Kumar Sawarn
[protected]@gmail.com
I, Tapan Kumar Sawarn, booked a tatkal train ticket for 2 people on 05/01/2013 (PNR no:[protected] and Transaction id: [protected]) to journey from Mumbai CST to Howrah on 06/01/2013. But, we could not travel as trains were running late for more than 3 hours. So, I lodged a TDR dated 06/01/2013 with the reference no ekt[protected] to the Indian Railways. The current TDR Status shows "Refund under process". The total no of days elapsed from filing date to today has been more than 45 days.
I would be highly obliged if you please look into the matter and take necessary steps so that I may recieve my due amount as soon as possible.
Thanking You,
Yours sincerely,
Tapan Kumar Sawarn
[protected]@gmail.com
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Giving fine due to Enquiry Officers giving wrong information
Dear Sir,
I am a monthly holder from Asansol to Howrah.On 29/12/2009 I asked at the enquiry of Howrah station that can I go to asansol with my monthly ticket by Howrah Elahabad Bibhuti Express (2333 up). The person told me to go. But on 30/12/2009 when I came by that train, at Asansol station the T.C made a fine of 259 rupees and told that the information was wrong. So I want to know from the rail authority that why they pay the salary to the illeterate enquiry stuff? I also want to know why the person gave me the wrong information. Is it a good passenger service by giving wrong information so that rail can earn money from fine? Remove such enquiry stuff otherwise they will give more wrong information and the passenger will give the fine.
Fine ticket no: 462704
Rs:259
Train no: 2333 up.
I want reply from rail authority and give me the reason for this type of service.
From,
Subhadip Mandal
Asansol
West Bengal
I am a monthly holder from Asansol to Howrah.On 29/12/2009 I asked at the enquiry of Howrah station that can I go to asansol with my monthly ticket by Howrah Elahabad Bibhuti Express (2333 up). The person told me to go. But on 30/12/2009 when I came by that train, at Asansol station the T.C made a fine of 259 rupees and told that the information was wrong. So I want to know from the rail authority that why they pay the salary to the illeterate enquiry stuff? I also want to know why the person gave me the wrong information. Is it a good passenger service by giving wrong information so that rail can earn money from fine? Remove such enquiry stuff otherwise they will give more wrong information and the passenger will give the fine.
Fine ticket no: 462704
Rs:259
Train no: 2333 up.
I want reply from rail authority and give me the reason for this type of service.
From,
Subhadip Mandal
Asansol
West Bengal
Aug 14, 2020
Complaint marked as Resolved View replies
Eastern Railways — Bad Platform in Shyamnagar Railway Station
I am a daily commuter from Shyamnagar to DumDum, The Platform no 2 of Shymnagar is too rosky to walk, in almost every day some person gets injured while boarding/getting down from trains. Pls do something. Helpful
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Eastern Railways Recent Comments
- Enquiry and display board at dumdum jn
Dumdum, the most important jn station of sealdah...
1 - Tdr not refunded even after 1 year 8 months
Sir/Madam, I, Krishendu Chatterjee, booked...4 - Giving fine due to Enquiry Officers giving wrong information
Dear Sir, I am a monthly holder from Asansol...1
Indian Railways — Non Refund of TDR even after 4 months
Dear Concerned,This is with ref to the TDR filled by me dtd 02.03.2010 under PNR no. [protected] and Transaction ID [protected]. As per the system the refund amount should be credited to my respective accounts with in 90 days. But till date i have not recd the same. The status on the IRCTC site is the Same since begining. i.e "Forwarded to Railways."
The details are as below.
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of Journey 26/2/2010 Ticket Charge Rs 1804.00
Bank ICICI Total Rs 1829.00
Train No 9312 Railway Zone CR
From Station INDORE JN BG(INDB) IRCTC Zone Group General Manager/Western Zone (IRCTC) Mumbai
To Station PUNE JN(PUNE) Quota General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Amit Gandhi 30 Male 0000/ Booked
2 Niyati Amit 28 Female 0000/ Booked
Reason For TDR : Passenger Not Travelled.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : CR
TDR Filing Date : 02-Mar-2010
Forward To Railway On : 10-Mar-2010
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
Please assist.
Regds
Amit Gandhi
[protected]