Eastern Railways Complaints & Reviews

I am a regular daily passenger in main line howrah -Chuchurah station.

Katwa local down (37914) : Chuchurah stn (at 7.58AM) in back side ladies compartment some ladies vendors occupy the full gate with their 3 vegetable bags and they are not allowing passengers to board the train. We told them various time that with these 3-4 big big vegetable bags please use vendor. They ignored our words.
Today They threatened us...

The train no 12023 howrah - patna jana shatabdi express runs late very often. (1) it is because the patna - howrah arrives late. It departs late from patna and arrives late. (2) mismanagement by railway authority.
I find the train goes packed but the reservations are not done in a fear o[censored]ncertainty. Please see that this train runs in time, people are not inconvenienced, railways get revenue.
Management must be perfect....

Dumdum, the most important jn station of sealdah section has no enquiry counter. The office of the station manager is not visible. Most of the trains are running very late ( sorry all trins ). But there is no proper display board . There are five platforms but the display board have the capacity of four ( though the last one installed within one year. There is no time table in front of cashcounter of subway-2. Not any time table in the platform...

Hi, The daily passengers (DP) from Durgapur and Burdwan are not letting anyone to seat in unreserved compartments except themselves. For evicting the non daily passengers, they are using filthy language, heckling the passengers and even beating them up. Because the non-daily passengers are unorganised, the DPs are doing whatever they can. Can railways do something against these unruly passengers ? This is happening especially in the 1st...

Im travelling in train no 18401 puri okha express in 2AC coach. The coach is very poor and it appears like a sleeper coach modified. The side lower and side upper berths are very narrow that even a person cannot sleep comfortably. The quality of bedsheets and pillows is very poor. I don't think they even wash it properly. The toilets are a mess. Worst service provided by railways while collectinga huge amount of Rs 2500 per head. The...

Respected Sir,

I like to share you that the ticket checking by the TT's in Sealdah is very very below standard. The TT's do not know how to beheave with the passengers. Actually I am working in Delhi last few years and on 09/09/12 I have came from Delhi to Kolkata in the morning time. In the morning I was entered Sealdah to caught a local train and also looking for the local ticket counter because i did not know the...

Sir/Madam,
I, Krishendu Chatterjee, booked a train ticket for 2 people on 30/06/2010 (PNR no:[protected] and Transaction id: [protected]) to journey from Rourkela to Howrah on 03/07/2010. But, we could not travel as trains were running late for more than 3 hours. So, I lodged a TDR dated 06/07/2010 with the reference no ekt[protected] to the Indian Railways. The current TDR Status shows "forwarded to railway". The total...

Dear Sir,
I am a monthly holder from Asansol to Howrah.On 29/12/2009 I asked at the enquiry of Howrah station that can I go to asansol with my monthly ticket by Howrah Elahabad Bibhuti Express (2333 up). The person told me to go. But on 30/12/2009 when I came by that train, at Asansol station the T.C made a fine of 259 rupees and told that the information was wrong. So I want to know from the rail authority that why they pay the salary...