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Furlenco Complaints & Reviews

N
Nasim Syed
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the lounger

Address:701 B wing. Bldg no 8. Police federation society Opp Kala vidya laya college, Malwani malad west, Mumbai City, Maharashtra, 400095
Website:www.furlenco.com/package-groups/the-lounger?tab_id=343

I am waiting for the resolution, i have already paid for the current month but i don't wish to pay for the 2 months which i have not used. I have been admitted in the hospital after the delivery of the recliner and so i couldn't terminate it at that time. This was a medical case and i have all the papers and email from the hospital about my 1st and 2nd surgery.

Apart from this now the company says that they are not able to...
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S
Surbhi Tigga
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harassment

Address:Sector 12, 410210

Furlenco is harassing me very i continued payment of bills for 1 year completely and then there were continuously increasing the chargers every month without any reason and asking me to pay i spoke with the customer care regarding it but nothing happened now they are forcing me to pay the bills and i'm a girl and they are putting a guy behind me who is harassing me in a public place stalking me and even reached my office premises and was...
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A
Anisha Bhowmik
from Kolkata, West Bengal
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harassment and freud

FURLENCO IS THE WORST WHEN IT COMES TO COUSTOMER CARE

Disgusting customer care, which has no accountability n can only lead to the harassment of its customer.
After one n a half year of renting when I finally ended the subscription, the pickup agents who were scheduled to pickup the furniture didn’t turn up on the scheduled date because of his personal problem. After a lot of hit n miss a final date was decided after...
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SHAKTI PRATAP SINGH PUNDIR
from Noida, Uttar Pradesh
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improper behaviour

Address:Gurgaon, Haryana

My pickup was supposed to be done today but due to some urgent work i had to leave the town so i requested to arrange a pickup after two days.
The telecaller geeta was vey rude and arrogant. She told me to throw money on her face and that i do not have any aukat to pay the money. She also said that i should be ashamed to hear all these things from a telecaller.
Very bad customer service. I will avoid this company and will...
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E
eddy_2711
from Gurgaon, Haryana
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threat calls and extreme rude behaviour

Address:New Delhi, Delhi, 110017
Website:www.furlenco.com

I have been using the furlenco services fro last 2-3 years. Everytime i'm due for the payment i receive threat calls from there executives specially named nitish. He always threatens me to come to my house and destroy everything and fight with me. I've already encountered a very threatening situation from his side. Would like to file complaint against the company for its wrong doings and specially against the employee nitish. Would require...
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V
Vikram_a
from Mumbai, Maharashtra
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request for termination not met

Address:Mumbai City, Maharashtra, 400018

The request for termination was given on the 6th of June. The first phone that i received was 2-3 days later where a rude customer care exec informed me that the same will be processed by 21st and not before that. 21st being a working day, i requested for the pickup to take place in the evening which they accepted. The execution team denied to pick up the bed in the evening and after that i have not heard from them.

There is...
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V
vina patil
from Mumbai, Maharashtra
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delay in processing req raised on 20th june 2018

Address:Mumbai City, Maharashtra

I had placed a req of termination of service on 21st june vide req no 119140 but till date no pick up is arranged.. I haf been told tht thr is no staff available to get it picked up from my old location ie kharghar. Reason fr terminating the service was relocation at chembur which was clearly communicated to one of yr excutive over the phone.. I am highly dissatisfied when it comes to termination of service.. Very bad experience with u ol.....
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S
Satadru Bhowmik
from Delhi, Delhi
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improper behavior and threats to customer

Address:122002
Website:www.furlenco.com/?utm_Source=Adwords&utm_medium=search&utm_campaign=Brand-Gurgaon&gclid=

I have never seen this kind of disrespect and improper behavior from your team. Is this how you talk with a customer giving him threats? As per my bill, my bill period is from may 4th to june 3rd, but today one of your executives called up and was using improper language and threats to my wife. After she put off the call, he spammed his messages on whatsapp. How dare he use such language without any knowledge of decency or the know-how to...
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Pranjal Prabhash
from Mumbai, Maharashtra
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irresponsible and unprofessional behaviour, delay in every action

Address:560102
Website:Furlenco.com

Hi,

I had a furlenco subscription which i cancelled on the 6th of may, even called the customer support regarding the same and sent an email on the 6th as well.

I got a call and they said that they cannot take it because of operational issue till 21. I said okay.

My house had become like a godown with two fridges and two washingmachines. I realized the same, and called them. It took me 3 days...
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D
D Vinit Kumar
from Mumbai, Maharashtra
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unprofessional delay in returning of products

I had stopped my subscription for furlenco in the month of april and my pick up was scheduled on 3rd april'18. They couldn't do that due to some opertaional issues at their end, they confirmed they'll do that on 4th but noone did that too. Post this i have had multiple calls with the team and everytime i'm told i'll receive a call back to schedule but i have not received any call back yet. As i had to shift to a new house in the month of...
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shubham gangwar
from New Delhi, Delhi
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asking for illogical payment

I have paid every month rent still they are asking for more payment i have all my receipts of payment still they are not accepting and calling me every day for payment. I am also attaching the screenshot for the last month in which it is clearly shown that my credit balance is just 1/- re rest all is cleared still they are not attending and forcefully wants me to pay for the month in which i have not use their product....
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