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Glowroad Complaints & Reviews

P
Puja r
from Mumbai, Maharashtra
Jul 10, 2019
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Address: 232/2 Gt Road ,belur,howrah, Kolkata, West Bengal, 711202

I ordered on 18 june for set of two shirt on glowroad but some reason i cancelled that at the same time on that day and there was a message that i get my refund in 6 to 8 days but but it's almost 20 days over i did not get my refund of of rupees 379 i want my refund back it's a request.. The refund policy was 6 to 8 days but there are almost 20 days over but i don't did not get my refund kindly help me please..
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    J
    JayashreeN
    Jun 11, 2019
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    Website: www.glowroad.com

    Hello team,

    I have placed this order in April and immediately after receiving the same, my customer has complained that water is leaking from the juicer. I raised complaint for return. We didn’t have anyone to pickup this product back. Hence I called up your team and informed that she would be on travel and asked them to arrange immediate pickup.

    Inspite of the message no one picked up. She was constantly trying to reach the pickup person and please note the delivery address is office address (BSNL). Inspite of multiple attempt from the customer end to reach the return pick up guy and me trying to reach your team and explain this issue, till now this was not resolved.

    One fine day, after I spoke to your team, me request for return was cancelled stating inspite of multiple attempt they couldn’t pick the parcel. I just got 2 messages stating to keep parcel ready and nothing more.

    I am quiet frustrated with the kind of service and if you note I have been your regular reseller, I seriously wanted to deal with this matter amicably than make it as a big issue.

    Although I tried making multiple attempts to call your team, I have been given standard replies which doesn’t help me. Infact I told your team that I can give the courier guy number and conference my customer as well online so that they can check the truth, but your team is constantly telling the standard reply.

    I have been a reseller since Local queen days and didn’t expect this kind of poor support.

    Thanks and Regards
    Jayashree
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      R
      Rishikumar79
      from Mumbai, Maharashtra
      May 30, 2019
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      Address: H.No.8, Tuibir, PO: Barkundia, JMP Chowk, PS: Muffasil, West Singhbhum, West Singhbhum, Jharkhand, 833201
      Website: www.glowroad.com

      Hello team. Thank you for creating such a wonderful app for new resellers, and i'm one of them. Placed 1st order from my 1st referral on 21st of may 2019 (Screenshot attached) from the gr app and the commission/margin money didn't been received back in the account provided in the app.

      Placed 2nd order directly from my account and the issue was same as the 1st order.

      Recently placed the order 3rd time. Let's hope for the best or i'll have to take strict actions against the company for making this type of [censored]/bluff apps.
      Plz tell me Mara margin kab tk account me aye ga
      As per glow road payment cycle if the delivery date 6-15th then payment release date is 24th by same month... But still I don't receive my margins... Unable to reavh customer call center... How to get my margin from glow road pls help me
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        A
        Anushiya Sekar
        from Chidambaram, Tamil Nadu
        May 8, 2019
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        Address: Vellore, Tamil Nadu, 632006

        I placed order for 5 crepe tops (Rs. 1569/-) on glowroad. Made payment through debit card. Money also debited in my account yesterday. But till now i did not get further details or notifications regarding my order.
        Even i'm not sure that they have accepted my order or not. No replay even for my mail to them in their
        So kindly verify it and refund.
        I have done online transaction in glowroad app, amount has been debited and even credited in glowroad account, but order is not yet confirmed since 10 days. There is no proper customer number to complaint. Several times I mailed them, they are replying to wait 12 working hours, the same is repeating.
        Money didction of my account but order not conform how to back my money
        Kindly check for mails from [protected]@gmail.com. You will no my complaint details.

        It's 14-18days now. Still no solution.

        Customer service is very poor.
        Money debited from my account but order details not received, please contact me as soon as possible or send ur contact number both customer care numbers are not working
        I order placed yesterday through pre paid order but order not placed and not shown in glowroad order section...but money debit from account to credit to glow road account i compliant several time but they not response ...always systems messages only send...
        I order placed yesterday through pre paid order but order not placed and not shown in glowroad order section...but money debit from account to credit to glow road account i compliant several time but they not response ...always systems messages only send...
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          S
          Sahanasameer
          from Coimbatore, Tamil Nadu
          Apr 22, 2019
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          I am an reseller selling with glowroad app. Recently i ordered a kurti material worth 1000 rupees. Bt its not mateeial its a aemi stiched one with low quality and its size not fitting to my customer so i put return request and they picked up my product and shown a message that amount will be refunded at 48hrs. But till now there is no credit and no updates about my refund. Customer keep on calling me for refund. Glowroad cheats me and my customer too. Please take a severe action please. I lost my good customer also.
          Glowroad cheated me without informing me locked my account I can't even login the account and see my recent orders or refunds I have returned one saree but till now I didn't received my money it's showing refunded pls resolve the issue
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            H
            H.D. Hrangthanmawia
            from Tiruvannamalai, Tamil Nadu
            Apr 4, 2019
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            Address: Tuikhuahtlang, Bandhan Bank DSC, Aizawl, Mizoram, 796001

            I have buy combo of 2 women denim jeans from Glowroad, they send me wrong item like colour, size, quantity etc. Then, I request return and they accepted, but they make excuse as i refused to pick them up that return cloth. They don't come and din't call anymore. Even I call customer care number more than 20 times, they didn't pick up a single time. Please anyone can help me?
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              S
              Sonia Haldia
              from Saharanpur, Uttar Pradesh
              Feb 5, 2019
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              Address: Haridwar, Uttarakhand

              I returned the selfistick to glowroad sowhy don't you return my money. I m a good reseller of glowroad. Than plz return the money of my customer denesh haldia. Ur product was not working well. So he disappointed with your product. Than i hope that u return my money very soon because i want to be do business with your company glowroad. Because the product of this company is very good
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                D
                Dsarama
                from Pune, Maharashtra
                Jan 2, 2019
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                Address: Pune, Maharashtra, 4611014
                Website: glowroad.com/home

                They use low quality products, so my cutmore has returned the product and pick aslo has done but till today (02/01/2029)..

                I didn't get refund back.. My customer calling me regularly... 3 return amount pending.. 2600rs...

                I am also attaching photos of return products...

                Pls sir/mam... Take srtict action on it... Otherwise.. It's level increase day by day... Which is very harmful for our society...
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                  J
                  Jjoe More
                  from Anand, Gujarat
                  Dec 22, 2018
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                  Address: 411001
                  Website: myshopprime.com/rohit.more14/shop

                  Hi sir i am a reseller and there's a lot of problem while posting on facebook marketplace it is showing post against community if ii have done anything wrong i deeply apologize please help me with this work in my marketplace i am not able to post since last 2 days please help me [protected] so if you have any suggestions for me please connect me with [protected] actually i have been facing this problem since lat 2 days so as a reseller i have to resell those products you can contact me on [protected]@ gmail.com
                  I did not get notification when i get any order and not coming money in my bank account nd glowroad wallet..
                  my reffreal code is-SACH3P2T5XE
                  Not refund my payment
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                    M
                    Madhushree Pk
                    from Bengaluru, Karnataka
                    Dec 14, 2018
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                    Address: Bangalore, Karnataka

                    I have order saree, i keep on followup to return from 15 days still no one responding properly. Please help me, please return my amount. I have received on 4th december. Keep on calling to customer care & mail also. But no one responding properly. Kindly take saree & return amount. Saree what i have received is totally different in design & work also. Its local saree kind of. I am dnot like only what i have received. But response on whats up also very bad they not proper responds only.
                    Product as been delivered on Nov 25 with a bad quality as customer I need refund as the product quality is too wrost i insisted refund, but no response and there is no customer care support no to contact directly glowroad.make sure customer gets the refund
                    I have returned the product worth INR 916/- Even on continuous mails to ask for refund they do not respond! They once said it's initiated and will credit in 24 hrs but it's been 20 days I haven't yet received any refund!
                    I had ordered 2 Lehenga for My family members and today I got the orders.unfortunatly products are not matched with actually have seen on my online collection. Event not getting refund options in my app and contact number is not available.
                    Disappointed with this order.
                    Hie
                    Maine 1 tshirt order kiya tha n mjhe prduct acha nhi mila fabric issue so return ka requst b aya 12 march ko n customer bzy tha so cl nhi utheye phir aplog se main customer service me cl kiya ever day aj kl kr rhe h so plz mention kro delivery boy k no incoming calls nhi jta n mra prduct return kro n refund kro aisa kam nhi kr payenga agr aisa services mila toh plz mra customer ka parcel lekr jao n n refund kro ap
                    Samruddhi Vaghela's reply, Apr 28, 2019
                    mere sath bhi esa hi hua he
                    I have returned the product worth INR 364/- Even on continuous mails to ask for refund they do not respond! They once said it's initiated and will credit in 24 hrs but it's been 15 days I haven't yet received any refund!
                    I have a long gown order but I do not want to give it a big name but I do not want to accept it, I have to go back to my home and I am proud to help you and plz your contact number. And take product return to plz ...
                    The product that I ordered was not the same as the return product option but there is no need to take Send Boy to Return and Refund 750 / -
                    I have ordered 5 saree on 09.08.19 and raised cancellation or returns request on 12 .08 .19 but no one went their for pickup the order .customer was so angry on our services and also said that he complain .i stucked in big trouble.but i have no options to contact with glowroad i got no.below in image i called him and told my situation but there are no. Response came that side. I have to pay all amount to customer. I have no option. Mene to trust karke itne order kar diye but mujhe nahi pata tha ki is tarah ki services dete aap log.koi customer care no.nahi nahi he jis per baat ho sake.
                    Bhut hi worst services he mene 23 ko complain ki but koi solution nahi hua aap logo ko koi fark hi nahi padta yahan customer baar baar call karta he kya answer de .koi customer care nahi koi other contact no.nahi kaise koi trust karega glowroad per .i m stucked in big trouble. Complain karte raho bus koi solution nahi.kam amount ho to me pay kar dun but 3125rs he kaise me pay karun
                    I have received wrong product so please I request you to kindly change the product.as it was nonreturnable product
                    I have received the wrong product so please I request you to kindly change the product as it was nonreturnable product.

                    Invoice ID.[protected]
                    Order No.[protected]
                    mere address par wrong parsal aa gaya
                    jo mene order bi nhi lsgaya hsi hai isko waps karwana hai or paymet refund karwana hai 1499 ka cod parsal hai
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                      R
                      Rithwik Kavery
                      from Chennai, Tamil Nadu
                      Nov 10, 2018
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                      Hello sir

                      I have purchased one lehenha in glowroad app it's a resellers app, u purchase to my customer, it's delivered but my margin 634 rs was not credited to my account yet.
                      I ask to the customer service many times but they simply tell we credited but it's not reflect ur bank account so ask to ur bank i also enquiry with this.. But no response
                      Yet my amount was not credited...
                      My transaction reference no kkbk[protected]
                      Pls help me to get my amount...
                      Hello... Muze Mera 1st margin 24th Aug Mai milne vala tha no ki nahi mila hai. Or 2nd margin 4th Sept ko milne vala tha. Woh bho nahi Mila hai. Costumer care se baat karne ke baad bola Gaya ki hamne aapke Ac/ Mai paisa bhej Diya hai. Aap check kro. But muze still Paisa nahi aaya hai. Help Karo. Or Mera margin mule dila do.
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                        S
                        ShameenaB
                        from Kizhake Chalakudi, Kerala
                        Aug 3, 2018
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                        Website: www.glowroad.com

                        I have bought a black kurti along with bottom. When i got that product that doesnt fit my size. So i like to return that product. I mailed them regarding this issue but they just called and said they need to chekck about this. But after that there was no response. I request them to call back, again no response. I need my money back and return the product as soon as possible. Please help.
                        I have the same kind of experience with GlowRoad more recently. Even though their site says they have unquestioned return policy they are not processing refund requests even if it's a mistake on their part. They only keep sending mails saying wait for 48 hours or so. I urge everyone not to buy anything from this crap site. They have the least value for your money and time.
                        This is an update to my comment made earlier. I had this issue resolved today with the help of one of the founders of GlowRoad whose email ID I happened to see on another site. I sent a mail to her explaining my problem and she promptly intervened. The result was that I got my refund issued today. They also told me that they will arrange for a reverse pick up from their end. As of now my problem stands solved. Thanks.
                        debasmita98's reply, Nov 18, 2018
                        ^Hi, could you tell me from where did you get the founder's email ID? I am currently facing the same issue regarding return since the last one month.
                        ^Hi, could you tell me from where did you get the founder's email ID? I am currently facing the same issue regarding return since the last one month.
                        p4punnya's reply, Nov 18, 2018
                        Hi,
                        I got her ID from quora.
                        Plz help me
                        GAlt GAlt parsal sand kiya
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