Glowroad Complaints & Reviews
refund amount not paid by the company
I am an reseller selling with glowroad app. Recently i ordered a kurti material worth 1000 rupees. Bt its not mateeial its a aemi stiched one with low quality and its size not fitting to my customer so i put return request and they picked up my product and shown a message that amount will be refunded at 48hrs. But till now there is no credit and no updates about my refund. Customer keep on calling me for refund. Glowroad cheats me and my customer too. Please take a severe action please. I lost my good customer also.
View replies
Glowroad cheated me without informing me locked my account I can't even login the account and see my recent orders or refunds I have returned one saree but till now I didn't received my money it's showing refunded pls resolve the issue
Reply
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Post your Comment
complaining about wrong items
Address: | Tuikhuahtlang, Bandhan Bank DSC, Aizawl, Mizoram, 796001 |
I have buy combo of 2 women denim jeans from Glowroad, they send me wrong item like colour, size, quantity etc. Then, I request return and they accepted, but they make excuse as i refused to pick them up that return cloth. They don't come and din't call anymore. Even I call customer care number more than 20 times, they didn't pick up a single time. Please anyone can help me?
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Post your Comment
not refunded my money
Address: | Haridwar, Uttarakhand |
I returned the selfistick to glowroad sowhy don't you return my money. I m a good reseller of glowroad. Than plz return the money of my customer denesh haldia. Ur product was not working well. So he disappointed with your product. Than i hope that u return my money very soon because i want to be do business with your company glowroad. Because the product of this company is very good
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Post your Comment
cheat
Address: | Pune, Maharashtra, 4611014 |
Website: | glowroad.com/home |
They use low quality products, so my cutmore has returned the product and pick aslo has done but till today (02/01/2029)..
I didn't get refund back.. My customer calling me regularly... 3 return amount pending.. 2600rs...
I am also attaching photos of return products...
Pls sir/mam... Take srtict action on it... Otherwise.. It's level increase day by day... Which is very harmful for our society...
I didn't get refund back.. My customer calling me regularly... 3 return amount pending.. 2600rs...
I am also attaching photos of return products...
Pls sir/mam... Take srtict action on it... Otherwise.. It's level increase day by day... Which is very harmful for our society...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Post your Comment
not able to post on marketplace it is showing post is against community
Address: | 411001 |
Website: | myshopprime.com/rohit.more14/shop |
Hi sir i am a reseller and there's a lot of problem while posting on facebook marketplace it is showing post against community if ii have done anything wrong i deeply apologize please help me with this work in my marketplace i am not able to post since last 2 days please help me [protected] so if you have any suggestions for me please connect me with [protected] actually i have been facing this problem since lat 2 days so as a reseller i have to resell those products you can contact me on [protected]@ gmail.com
View replies
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Post your Comment
return policy
Address: | Bangalore, Karnataka |
I have order saree, i keep on followup to return from 15 days still no one responding properly. Please help me, please return my amount. I have received on 4th december. Keep on calling to customer care & mail also. But no one responding properly. Kindly take saree & return amount. Saree what i have received is totally different in design & work also. Its local saree kind of. I am dnot like only what i have received. But response on whats up also very bad they not proper responds only.
View replies
Product as been delivered on Nov 25 with a bad quality as customer I need refund as the product quality is too wrost i insisted refund, but no response and there is no customer care support no to contact directly glowroad.make sure customer gets the refund
I have returned the product worth INR 916/- Even on continuous mails to ask for refund they do not respond! They once said it's initiated and will credit in 24 hrs but it's been 20 days I haven't yet received any refund!
I had ordered 2 Lehenga for My family members and today I got the orders.unfortunatly products are not matched with actually have seen on my online collection. Event not getting refund options in my app and contact number is not available.
Disappointed with this order.
Disappointed with this order.
Hie
Maine 1 tshirt order kiya tha n mjhe prduct acha nhi mila fabric issue so return ka requst b aya 12 march ko n customer bzy tha so cl nhi utheye phir aplog se main customer service me cl kiya ever day aj kl kr rhe h so plz mention kro delivery boy k no incoming calls nhi jta n mra prduct return kro n refund kro aisa kam nhi kr payenga agr aisa services mila toh plz mra customer ka parcel lekr jao n n refund kro ap
Maine 1 tshirt order kiya tha n mjhe prduct acha nhi mila fabric issue so return ka requst b aya 12 march ko n customer bzy tha so cl nhi utheye phir aplog se main customer service me cl kiya ever day aj kl kr rhe h so plz mention kro delivery boy k no incoming calls nhi jta n mra prduct return kro n refund kro aisa kam nhi kr payenga agr aisa services mila toh plz mra customer ka parcel lekr jao n n refund kro ap
Samruddhi Vaghela's reply, Apr 28, 2019
mere sath bhi esa hi hua he
I have returned the product worth INR 364/- Even on continuous mails to ask for refund they do not respond! They once said it's initiated and will credit in 24 hrs but it's been 15 days I haven't yet received any refund!
I have a long gown order but I do not want to give it a big name but I do not want to accept it, I have to go back to my home and I am proud to help you and plz your contact number. And take product return to plz ...
The product that I ordered was not the same as the return product option but there is no need to take Send Boy to Return and Refund 750 / -
I have ordered 5 saree on 09.08.19 and raised cancellation or returns request on 12 .08 .19 but no one went their for pickup the order .customer was so angry on our services and also said that he complain .i stucked in big trouble.but i have no options to contact with glowroad i got no.below in image i called him and told my situation but there are no. Response came that side. I have to pay all amount to customer. I have no option. Mene to trust karke itne order kar diye but mujhe nahi pata tha ki is tarah ki services dete aap log.koi customer care no.nahi nahi he jis per baat ho sake.
Bhut hi worst services he mene 23 ko complain ki but koi solution nahi hua aap logo ko koi fark hi nahi padta yahan customer baar baar call karta he kya answer de .koi customer care nahi koi other contact no.nahi kaise koi trust karega glowroad per .i m stucked in big trouble. Complain karte raho bus koi solution nahi.kam amount ho to me pay kar dun but 3125rs he kaise me pay karun
I have received wrong product so please I request you to kindly change the product.as it was nonreturnable product
I have received the wrong product so please I request you to kindly change the product as it was nonreturnable product.
Invoice ID.[protected]
Order No.[protected]
Invoice ID.[protected]
Order No.[protected]
mere address par wrong parsal aa gaya
jo mene order bi nhi lsgaya hsi hai isko waps karwana hai or paymet refund karwana hai 1499 ka cod parsal hai
jo mene order bi nhi lsgaya hsi hai isko waps karwana hai or paymet refund karwana hai 1499 ka cod parsal hai
Helpful
12 other people found this review helpful
12 found this helpful
12 Comments
Post your Comment
my margin was not credited
Hello sir
I have purchased one lehenha in glowroad app it's a resellers app, u purchase to my customer, it's delivered but my margin 634 rs was not credited to my account yet.
I ask to the customer service many times but they simply tell we credited but it's not reflect ur bank account so ask to ur bank i also enquiry with this.. But no response
Yet my amount was not credited...
My transaction reference no kkbk[protected]
Pls help me to get my amount...
I have purchased one lehenha in glowroad app it's a resellers app, u purchase to my customer, it's delivered but my margin 634 rs was not credited to my account yet.
I ask to the customer service many times but they simply tell we credited but it's not reflect ur bank account so ask to ur bank i also enquiry with this.. But no response
Yet my amount was not credited...
My transaction reference no kkbk[protected]
Pls help me to get my amount...
View replies
Hello... Muze Mera 1st margin 24th Aug Mai milne vala tha no ki nahi mila hai. Or 2nd margin 4th Sept ko milne vala tha. Woh bho nahi Mila hai. Costumer care se baat karne ke baad bola Gaya ki hamne aapke Ac/ Mai paisa bhej Diya hai. Aap check kro. But muze still Paisa nahi aaya hai. Help Karo. Or Mera margin mule dila do.
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Post your Comment
product return issue
Website: | www.glowroad.com |
I have bought a black kurti along with bottom. When i got that product that doesnt fit my size. So i like to return that product. I mailed them regarding this issue but they just called and said they need to chekck about this. But after that there was no response. I request them to call back, again no response. I need my money back and return the product as soon as possible. Please help.
View replies
I have the same kind of experience with GlowRoad more recently. Even though their site says they have unquestioned return policy they are not processing refund requests even if it's a mistake on their part. They only keep sending mails saying wait for 48 hours or so. I urge everyone not to buy anything from this crap site. They have the least value for your money and time.
This is an update to my comment made earlier. I had this issue resolved today with the help of one of the founders of GlowRoad whose email ID I happened to see on another site. I sent a mail to her explaining my problem and she promptly intervened. The result was that I got my refund issued today. They also told me that they will arrange for a reverse pick up from their end. As of now my problem stands solved. Thanks.
debasmita98's reply, Nov 18, 2018
^Hi, could you tell me from where did you get the founder's email ID? I am currently facing the same issue regarding return since the last one month.
Plz help me
GAlt GAlt parsal sand kiya
Helpful
3 other people found this review helpful
3 found this helpful
5 Comments
Post your Comment
Glowroad Recent Comments
- Money refund issue
Glowroad is making a fool out of a person...1
- I recieved wrong item
Puskar thakur order id #684737288, #237282750 I...2
- Pre-paid order showing delivered but I did not receive the same
I have placed an order on 15th Aug and it...2
- Poor response and poor service, no refund
I ordered 3 parcels Due to defects and...1
- Product is not good
Dear Sir/Mam I want say or request you...1