Glowroad Complaints & Reviews

I am selling on glowroad.com but from last 2 months i get wrong product from customer side And when I file a claim on [protected]@glowroad.com,
it is replying that the customer has also received the wrong product....

Manish Pandey...

Refund amount bending to cesc complaint...

I ordered some product from this website, but they sent me different product
and i complained to customer care they said okk...aftr that next day some other personn called me in morning and they used very bad words to me ...

we usually order product online for saving our time not to listen absuive words...first they sent me different product and now they callled me from this number [protected] ...and using abusing language...

More info and support and support service and...

Hello,
I have ordered a garment from glowroad app and paid through paytm for the same. The order was never delivered and was shown as delivered on GLOWROAD app.
I contacted customer care but instead of giving any resolution they started asking me my PANCARD and ADHAAR copy (either of one) for matching my signature.
I objected why should I share my PANCARD or ADHAAR for delivery verification. No one will use sign of...

Customer care refused to refund amount and used foul language...

I placed one order for chanderi dress material for my customer on 21 sep 2021. They never shown any tracking number in my page. But delivered to my customer and old saree which is having a tear too. My customer pay for it also. When she opened the parcel she noticed its a wrong product. I cannot go for return option because they didn't update anything regarding delivery in my page. But they noticed its a wrong product so later 2 days they...

I ordered a combo of 4 charcoal mask for my customer and when its delivered to customer she got only 2 mask instead of 4. My customer wants to return that, please return that as soon as possible....

When I am trying to open my glowroad app it's not open. Please help...

I order my heels 14 August but they delivered wrong PDT like fla. The heels 400/-. This is very wrong he rejected my request how can they do this. I complaint in cyber fraud. This totally fake app and fraud app. Please take a immediat action....

I ordered 3 parcels
Due to defects and Quality I returned it.
The delivery boy picked up wrong parcels.
I doesn't have a good response from peoples. And no refund received from glowroad....

Dear Sir/Mam
I want say or request you one thing that in 18th july I recieved one parcel from through you that quality of that product is vry cheap n I want to return that product sir I ordered on 14th july name of that person is Rani AWP no[protected].
Kindly i just request you to plz return that product n refund my amount of rs 550.

Regards
Ruhi
[protected]...

I did not received my order yellow peplum orange dhoti kurta set for girls my aap is showing delivery is received...

I have ordered a kurta in supplybut I received different kurta It is totally different...

Very bad experience. This is a fraud app. They will take unnecessary charges and make deductions to your margin without any reason. I started using the app glowroad it was good at first then I switched to their shopify dropshipping app and I didn't like it and it was overpriced compared to this one so then I switched back. But they started charging me for RTO orders even when they clearly mentioned in their own app that all the RTO shipping...

I put up a Watch return but the delivery boy called and did not come to pick me up Pick boy called one time but my phone is waiting. Didn't meet if I made a return call The boy canceled not calling me again...

Hello,
I purchased a multicolored cotton women's brief Pack is order on glow road app on 03/04/2021. But they always send on wrong address. Payment is already done through UPI wallet from HDFC Bank. 245 rupees are deducted from my account.

Date of incident - 10/04/2021
Order number[protected]
Desirable resolution - request a refund...

Incorrect product sent...markes returnable on aite..but now its not being accepted as supplier denied return dor sale items...no one ready to take responsibility for the mistake done by supplier by sending incorrect product...read review on their website...as unable to update pics of incorrect product received...

25 Dec 20 Ko wrong product return Kiya tha Abhi Tha Mera product delivered nhi Hua h...

Hi Team,

Order ID:[protected] rejected

i again got a message that the return is rejected, i have called your call center 4 times regarding the issue, escalated return pickup and to my frustration again it is rejected.

I am losing trust on the entire process and most importantly i have been spending more than 90 mins on this issue.

You need to understand that you are literally forcing...

Sir/Madam,

I have received a wrong product from glowroad reselling company... Those people are not picking up my wrong product which I got and not giving me my refund amount. Please help I m from a small family... I initated for pick up so many times and called them many times but the pickup is getting cancelled and I m nt getting my refund.. It's been more than 15 days for this.. Please help me...

I ordered a track pant or my customer and now when i trying to place a return it says this item is not returnable. While this was not called out anywhere for this particular product i was shocked with this message, i called up glowroad call center to my next shock the agent was telling me that this product was sold during sale period and hence this fall under no returnable category.

This was never communciated to any of the...

Hello sir mere ye complaint hai glow road ke seller ne direct mere customer ko mere name say products send kr deya or bena number ke ab mera customer smjh rha hai main bheja bt ab return kese hoga mai glowroad ke upr case kr dunga
Mere customer ka name Poonam singhal hai...

I am a reseller. I have booked a spin mop bucket from glowroad which was delivered to my customer on 8th august. On 9th august i placed a return pick up, because of very bad quality of the product. No one has come to pick up, but the pick up was rejected by shadowfax courier company saying QC failure, which i had no idea. Since 12th august i am calling Glowroad customer care regarding status of pickup and everyday they are giving me a new...

Placed return request for two orders, one for smart watch and other is smart band in the month of June.But no-one has come to pick up the products till date.To resolve this issue I have called the customer service several times and also mailed them but they only utter a"sorry" n then doesn't do anything about it.The delivery man is rude in behaviour and asks they customer to return the product on their own as they cannot come to the customer's...

Have received a wrong n95 mask and applied for return. The product not pickup. Company say this is not returnable. But wrong n95 mask provide me. Request you all never purchase from here. I submit all mask to police station. They check mask step against company...

I had sent product exactly as shown in photo to the customer but customer return wrong product to me. I have proof in form of photo and video that customer sent wrong return product. I request to glowroad that customer is fraud. Because that same customer returned my product again with other order number same as wrong product. So please do proper for this issue. If glowroad have video from customer side than why they not send to me. So even...

Dear sir, i have purchased one lacha from glowroad before 2months and order was online payment also done but same has still not received i have mailed to glowroad many times but no responce recived ki dly help for my money refund. Many time we have update them that order not received but they told that order delivered but when we ask for proof they not even able to provide for the same kindly take required action and help for refund...

👉👉👉worst service
Recently i had palced 53 orders for my multiple customers and i came to know suddenly that all the orders had been cancelled after 14 days without any intimation and when i intimated this scenario to the customer care then they casually say single word sorry. So i suggest all o[censored] not to work from this app because their courier service and customer support is horrible like anything else. After placing the...