Godrej Consumer Products
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Godrej Consumer Products Complaints & Reviews

S
satishchandra1255
from Hyderabad, Andhra Pradesh
May 10, 2022
May 16, 2022
This thread was updated on May 16, 2022
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Delay in Delivery of the product and no response from Sales Executive

Hello,

This complaint is with regards to an order for a Refrigerator from Godrej,
This order was placed on 6th May 2022, application number:2358900 on my mother's name V Anuradha, and booking amount of Rupees: 500\- were paid to the sale executive Aravind Chary with Sales Executive code: 924086. Since then, there was no response from him and delivery is yet to happen

Tried reaching Godrej support, did...
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D
Durba Das
from Durgapur, West Bengal
Nov 24, 2021
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Claim warranty

I had purchased a Godrej hit racquet dated 26.10.2021 and product not working after a week as per the terms and conditions given by the company the product is within warranty period. I had claimed for the warranty from their official website but no response from the company ....
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S
Sayeem Chaudhary
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No value for new customers. Unskilled staff.

No value for new customers. Unskilled staff....
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A
Aftab Md
from Bengaluru, Karnataka
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Godrej Authorized Service Centre, Bangalore

Address:31/37, 8th Cross, 12 Main, HBR Layout 1st Stage 2nd Block

Worst service centre authorized by Godrej. - no bill provided. no service provided
They sent a technician, Akbar ( [protected]) to check the Washing Machine, told the machine needs replacement and charges are 2600/-. Akbar charged 450/- DID NOT PROVIDE Bill or Acknowledgement. Next day they sent vehicle for pickup (Aug 27). next day there was a call from their call center[protected] and told that both motors need replacement and the...
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Adi manikantareddy
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Not received the product

My order id:ar12988
I ordered the godrej smart matic alive... On june15... But not received the refill but till not resolved/responding
Price:679.15
I want my money or product...
In messanger team social media team... I send so many messages but no respond......
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M
Manas Ghag
from Mumbai, Maharashtra
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disappointing service

Address:400078

We have taken Double door fridge in the month of aug 2018. from vijay sales . after a month problem was start
Fridge stop, cooling as well as to much noise problem in this fridge . fridge is vibrating, i had given several complaints to vijay sales as well as godrej customer care but no use .i asked them for replacement but twice my no was change from your service center and and closed my complaint as unproductive call. is it your...
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V
vishalsalesmumbai
from Mumbai, Maharashtra
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fraud sales executives

Address:Mumbai City, Maharashtra, 400077

I own a wholesale business in ghatkoper area i used to source airfreshner and other products from ashirwad trading vickroli who is distributor of the godrej consumer products company sales executive ramu takes my order some time when there is emergency he takes material from me give it to vendor around who has some urgent requirement in the month of may he took aer pocket from me worth apx 40, 000 and didnt pay me back on time after so many...
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K
K . M. Jha
from Bhiwadi, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cooling of refrigerator

Address:East Champaran, Bihar

We have purchased a frize on 24/06/2018 but from the date of beginning it is out of order. We have done three complaints but yet to be resolved. Last engineer said that it's compressure have to change. It's wiil be time taken process but not said about actual time.
Kindly do the needful.

Complain no. And date-
[protected] dt-09/08/2018
[protected] dt-13/08/2018
[protected] dt-31/07/2018...
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N
Nazmi parween
from Darbhanga, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

technician is not responding from last three month

Address:Sheikhpura, Bihar, 811105

Purchesed godrej ac
From last 3 month its not working, it has to serviced and maintained and i am calling customer care they always saywithin 24 hour, it will be done. From last 3 months i am facing problem from customer care as they are not taking any action. Local technition also not responding.
I need to repair or replace ac as it is not working and in warranty period....
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R
Ranjith_Ranjith
from Chennai, Tamil Nadu
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air conditioner leaking - yet to receive service despite multiple follow-ups

Address:Ernakulam, Kerala, 682031

I had purchased a godrej split ac in april 2017 from a major dealer in ernakulam. The ac apparently has a one year service warranty. Within few operations, water started leaking from the ac. I raised a complaint with the
Godrej call center. I was alloted a complaint reference number - o[protected] and name of the technician was shared with me via sms. Post the sms, the technician has not contacted me till date. I escalated the complaint...
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S
Surya Prakash B
from Hyderabad, Telangana
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wardrobe very bad delivery

Address:Hyderabad, Andhra Pradesh, 500020

I have purchased godrej wardrobe h, i was promised that it will be delivered to home, whereas the delivery persons dropped at ground floor of apartment and they told that technicians will deliver at home and our duty is to dump the product.

Now technicians are telling we are not responsible, the sales persons and showroom who have promised to deliver are escaping.

The wardrobe is getting all the rain water and...
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V
Varun Gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

godrej split ac model no. gsc 18 fgw 5 wog grbal 1.5t 5*

Address:New Delhi, Delhi, 110054

I had purchased a godrej split ac model no. Gsc 18 fgw 5 wog grbal 1.5t 5*, keeping in mind godrej is a renowned company and being india based company there will be less issues on after sales. We had also purchased a 4 year extended service protection from godrej - [protected].

I had complained on 27th july 2017 and 08th july 2017 of the ongoing issue of a/c not working properly. The complaint was attended to and i was told...
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S
swetha gopal
from Nalgonda, Telangana
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Delay of the product

Address:500047
Website:Godrej interio

Bought chairs as we aren't satisfied we exchanged and bought TV wall unit in. Godrej interio on Jan 2nd 2017. They said within 10 days they will take back chairs and deliver TV unit . Such irresponsible employees, they are giving false reasons and delaying .The chairs box is occupying space . To deliver product we bought people are giving reasons since 2months. Will you agree if we don't pay money. Will you give our money back or will you...
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D
Dr ARAVIND kULKARNI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

eXPERT Hair dye

Address:Haveri, Karnataka

I have been using the reffered hair dye for almost ten years. But today when I applied the dye there was severe allergy leading to breahlessness, palpitation and ithing through out the body, which lasted for two hours untill my doctor advised to take citrzine tab. I feel that there is care lessness in mixing the chemicals and I SUGGEST THAT THE COMPANY SHOULD STOP SELLING THE PRODUCT...
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