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COMPLAINTS

Ibell Complaints & Reviews

A
Aniruddh Lad
Apr 25, 2024
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Hand Blender

I have purchased hand before 9 months and and 1 of its part is not working properly and I have raised complaint around 16-Feb-24. I am doing regular follow up and till date the issue is not resolved....
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C
Charnpreet singh sran
Mar 22, 2024
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After sales service

Website:ibellstore.com

I purchased i hob from i bell last year and i am facing problem with the product. I tried to make a formal complaint about it on their website and by calling its been more then a week no one picks up the call i tried many times and i tried to submit complaint on their website but the website won't let me do that....
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M
mconcomp
Mar 5, 2024
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Ibell electric kettle not working

I have purchased a Ibell electric kettle from Flipkart on[protected]. It is having 1 year standard warranty plus 1 year additional warranty. I complained to Flipkart, but they informed me to contact to brand and Flipkart can not do anything unless Ibell does not provide service denial certificate.
The ibell customer care numbers on the website are continuosly ringing, but no one answers the call. What should I do?...
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A
Aashutosh Jha
Oct 5, 2023
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Induction Stove Malfunction and service not responding

Address:Indore
Website:www.ibellstore.com

I am writing to express my extreme disappointment and frustration with the recent purchase of an induction stove from Ibell company. On[protected], I acquired this product, but to my dismay, it stopped working within just ten days.

Since the malfunction, I have attempted to seek assistance and request spare parts for the repair. Regrettably, it has been over a month, and there has been no response to my numerous phone calls....
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+1 videos
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B
Basil kureelil
from Ernakulam, Kerala
Jun 16, 2023
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Occur rust in ibell's vaccum cleaner

The respective company owns that there materials used for making machineries are steel but my product become rust after completing warranty period this is the main fault from ibell give a proper solution for this mistake...
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D
dr.d.k.badri narayanan
from Ernakulam, Kerala
May 24, 2023
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Induction stove service not responding

The induction stove stopped working within 8 months of buying and it's more than a month they have not sent any spares or don't respond to the mobile calls.
They say they don't have the stock for the spares and we are suffering from this.
They are either switch off the number or they won't pick up the call.
They're not responding through WhatsApp also....
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Address:kerala
Website:www.ibellstore.com

Ibell dough maker began to churn out greese in the very first month and it only increased with the passage of time. Upon complaining their customer service said first they will courier the part (how the hell they know which part has got an issue over the phone without seeing the machine) and once part reaches us then only their engineer will visit us.

Neither that imaginary part ever reached us, let alone the engineer. I am...
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S
Suridinu
from Chennai, Tamil Nadu
Apr 5, 2023
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Ibell gas stove not working

Have purchased gas hop from Amazon the product name is ibell gas hop 590 GH with 4 burner
Which includes 5 years warranty and it stopped working on the same day
Where i raised a complaint on the same day.
But till now there is no response and no solution from vendor.
want my issue to be resolve as soon as...
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S
Suridinu
from Chennai, Tamil Nadu
Apr 5, 2023
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Ibell gas stove with 4 burner not working

I have purchase this gas stove from Amazon with 4 burner with 5 years warranty and it stopped working in one week where i raised the complaint but no use till now there is no response and no solution from vendor model of the gas stove is as below

Ibell 590GH HOB 4 burner

I want my issue to get resolved asap it is very horrible to get there support...
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A
Ajay Decruz
from Chennai, Tamil Nadu
Jan 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ibell Gas stove not working properly

I have purchased gas hop from Amazon the product name is ibell gas hop on[protected], Which includes 5 years warranty and it stopped working on 22 November 2022, Where i raised a complaint on the same day.

But till now there is no response and no solution from vendor.

I want my issue to be resolve as soon as possible, It is very horrible to get heir support....
+1 photos
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P
punja
Oct 7, 2022
Jun 12, 2023
This thread was updated on Jun 12, 2023
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Ibell tower fan

Website:www.ibellstore.com

I had purchased this product on 24th Sept 21 from Amazon .Initially it worked fine, but within three months product started giving noise, I overlooked the noise since I was using it sparingly . However it stopped totally in first week of Sept, I did not bothered to complain immediately since it had a warranty of 18 months ( 1year + 6 months on registration, with I did -by calling toll free number on 28/09/2021), when I lodged the complaint...
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J
jayen2100
from Vadodara, Gujarat
Sep 11, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
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IBELL AF80BJ 8 Litre 1700W Air Fryer

Address:INNOVATIVE TECHNOLOGIES, IV/408, Ideal House Fidas Building, Thottumugham, Aluva, Kerala 683105
Website:ibellstore.com

Sir,
I have purchased 'iBELL AF80BJ 8 Litre 1700W Air Fryer' on 16.01.22. From very first use, we realize that it is not working as described. Still we were experimenting and wasting food ingredients. But after 6 months, one day it did not started. Its touch screen panel did not shown any power supply. Then I called on Mobile Numbers (no Landline number given), tried several times, but no one attended my call. After so many attempts,...
+10 photos
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V
vishnuH45
from Kollam, Kerala
Aug 24, 2022
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Tower fan broke in wrranty not serviced after 3 months

Complaint booking no. 1386461 on 9th june 2022 . i have warranty till 25th sep 2022 . after raising complaint i have been receiving one excuse after another finally a month back i received call from technician, he said he will order replacement motor and resolve issues once he received it. 2 weeks back when i contacted him he said he received all parts and will come next day to fix it then every day i call him he keeps saying next day. when...
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S
Shalinisid
from Varanasi, Uttar Pradesh
Jul 19, 2022
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Gas stove not working properly

I have purchased gas stove from Amazon the product name is ibell top nob gas stove on 1st of April 2021, which include 5 years of warranty on the product and my gas flame is not working properly.
I have complaint to Amazon regarding this and got a number from amazon of Ibell for further escalation i called them and share my problem with Ibell but they reply only twise and after that he is not responding of my mail and whatapp. Again...
+2 photos
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B
Binita Chotalia
Jul 19, 2022
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Product is totally defect and no refund

Address:Pls send the product *WELL PACKED* C/o Vinita Nair ( Online ) Innovative Technologies iBELL & Castor Thottumugom Alu

I had purchased ibell 140k foot massager from amazon.co.in and after 2 use only it's leaking current from water. I raised complain in company but no one giveing ans and solution. I raised complain befor 1 month everyday i calling them. But no solution till this date....
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G
gulshangkd
from New Delhi, Delhi
Jul 16, 2022
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(I bell keyboard) product is not working properly

IBall keyboard is not working properly. I have 1 year warranty for this product. I want to replace my product. please solve my problem....
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T
Tamanpreet Kaur
Jul 10, 2022
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4 burner gas stove

Address:INNOVATIVE TECHNOLOGIES, IV/408, Ideal House Fidas Building, Thottumugham, Aluva, Kerala 683105
Website:ibellstore.com

Bought 4 burner gas stove from amazon and we started getting problem of burner as they weren’t providing heat and the flame was too low when we on all the four burners.. we complained about the same within one year of purchase by send video too.. they sent the valve in return without getting the gas stove physically checked.. and now the same scenario is happening with the burners but with worst conditions…we again complained about the...
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S
Shivam130892
from Bengaluru, Karnataka
Oct 22, 2021
Sep 13, 2022
This thread was updated on Sep 13, 2022
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Not providing after-sales service

Address:INNOVATIVE TECHNOLOGIES, IV/408, Ideal House Fidas Building, Thottumugham, Aluva, Kerala 683105
Website:ibellstore.com

The product I purchased from them is iBELL AERO HOB 3 Burner Glass and company provides a two-year warranty for the product. I complained about the issue after 10 days of ordering the product but till now no response from the company I tried contacting them again and again still the product is under warranty but no response from them...
+2 photos
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R
Rahul123abc
from Ranchi, Jharkhand
Sep 24, 2021
Sep 13, 2022
This thread was updated on Sep 13, 2022
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Not providing warranty services.

Address:INNOVATIVE TECHNOLOGIES, IV/408, Ideal House Fidas Building, Thottumugham, Aluva, Kerala 683105
Website:ibellstore.com

The complaint is regarding a proprietorship named Ibell (not to be confused with iball) https://ibellstore.com/
Registered at INNOVATIVE TECHNOLOGIES, IV/408, Ideal House Fidas Building, Thottumugham, Aluva, Kerala 683105
They are not providing after sales service. The product i purchased is a Insect Killer. The product is malfunctioned and still under warranty.

But the customer helpline is not helping at all....
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T
tapasemy
from Mysore, Karnataka
Sep 12, 2021
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Ibl2058cs

Have issue with breaks and chain tightening mechanism made a video and shared......
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G
Glnara
Aug 3, 2021
Sep 13, 2022
This thread was updated on Sep 13, 2022
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Gas stove

Address:Kerala
Website:www.ibellcare.in

IBELL 590GH Hob Toughened Glass 4 Burner Top Gas Stove with Auto Ignition bought from Amazon on 29 Mar 2021. Installed in Jun. Only 1 out of 4 auto ignition working. Have made numerous complaints but not yet resolved. Seems they do not have technicians to attend to in Ghaziabad, UP. Very pathetic after sales service.
Would request your service for prompt action....
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