Indiafilings Complaints & Reviews

Hello India Filings -

Can you please help me with the refund request related to Virtual Office setup? Your guys have failed to setup the virtual office address to register the LLP and its been more than 1.5 months, later your executive (Bikash Mohante) asked me to send out an email to somebody by name Prasad (prasadvarpe - [protected]@indiafilings.com), since last 3 days there is absolutely no response at all. This is really unacceptable, you have neither completed my work nor responded to emails.

Kind regards, Prajwal Shambhu

Dear Sir,

I approached India Filings team to register my musical group Krishnadhwani for which i paid Rs5988 on 9FEB 2016

I got confirmation from them that my logo is successfully registered.
I have valid proof with me. [ attaching same]
[protected][protected][protected][protected]-
MESSAGE FROM INDIA FILINGS :

[protected][protected][protected][protected]--br...

I paid indiafilings for ITR on 08/11/21 and today is 7th/01/22 ITR is still pending. They don't pick up the phone, No reply to messages, Customer care helpline numbers on the website are not working.

I given them to file TDS and FORM16 on 3rd December but they didn't complete it and day after tomorrow is last date of ITR. Never trust this fraud company. I will never recommend to any one. Now the person talked me arrogantly and refused to deliver any service.

They are frauds. Cheaters. Criminals, thief's. Don't pay them any thing. They should be behind bars. Four executives...all chor. India filings phone number. Request police to nab these Fraudsters.

Tushar - +[protected]
Malar -
+[protected]
Ketan - +[protected]
Cheater girl (refund team) - [protected]

Indiafilings: all reviews are fake. Fake company. Befooling people. Charging and not providing any services. Followed up 100 times for refund. Numbers of frauds:+[protected], +[protected], +[protected]. Frauds and cheats run this company. Don't get into their trap. They will not refund anything but keep on giving one or the other excuse. Shameless fraudsters. They should be behind bars. India filings people are thugs.

They taking more time for documentation

We gave from since 2 years, they everyday asking for money, two years continue they took money but they didnot complete any single work. we got notice from MCA. india filling is fraud company.

I gave my documents for FSSAI license and they never got submitted

We had requested to register our company name as an LLP. The name was not registered. and when we requested to cancel the registration, they refused to cancel it. We had already paid them Rs. 20, 000 and they are not ready to give us the refund.

Hemapriya took 6000₹ from us saying that she is an govt employee and will provide us valid licenses.
Two months she gave excuses and when we investigated we found out that she is the one doing fraud and scamming people all over India.
She asks for more money all the time....

One of the worst services ever

PLease don’t pay any money upfront thinking this company is big

Mr Thangakumar and Arun Balaji will come and scam your money showing unwanted bills and then will disappear without doing any work
I have screenshots of calls mails and what’s app messages, which sent from one month to check on my GsT revocation which they never responded or cared to even open the message...

They took the money and stopped responding. Now I have to pay 1.5 lac penalty for not doing the compliance on time.

Choosing IndiaFilings is the worst business decision I have made. They are giving me panic attacks.

Do not give them your money or it will come back to haunt you.

The worst service
they say something in the beginning and take the money first later on they change words, they hid many things no proper co-ordination, takes a lot time and after few months or days they would tell you this is the problem so pay this much again ..
I applied for refund, all hidden agenda worst people first 21 days later 1 month 20 days later one more month

no transparency at all in the work all cheaters here

We paid indiafilings (7898 INR) for creating a partnership firm on 8th April 2021. They said that the registration will be completed in 15-20 days from date of payment.
Till now we received only partnership deed & PAN card.
Pending activities : GST registration, ledgers software registration, Current account.

They ask every data to client and delay the proceedings, they do not work as a team within the company. we have to submit every document repeatedly to every department they have.

Anyway, the problem is that the promised deliveries are not completed. We are still waiting for the final documents/registrations.

Need suggestion to file a legal case for this company. Endless harassment. Its 18 months over and paid for ANnual compliance and LLP windup. THi hey are not doing anything. There are various fines accumulating. Every two to three weeks they will change the agent. Even if you escalate they will disconnect the phone. There is not way to reach higher authority. YOu will circulate among the same set of people and they will keep on lying.

How can these kind of companies allowed to exist. People see the low price and enter into a trap.

I have made the payment in April for partnership firm registration

Still they are not providing update and now not picking my calls

You have charged us 1800*4 =7200 amt for DIR-3 KYC filling for 4 people while it could be done for as cheap as 2500 outside. How could u bribe your customers like this

Indiafilings is a fraud company, stay away from them. Here I’m sharing my true experience below.

I had registered my pvt ltd company back in november 2020, and paid a total of something 25, 000 rupees roughly including the cost of annual maintenance. The company incorporation was troublesome, their executive collected all documents, and almost took an entire week just to prepare some forms. Here comes the interesting part, while filing for incorporation, their executive made a payment for the wrong SRN number which belonged to a different company causing unexpected delays during the company incorporation. Even for their own mistake and negligence, I had to pay the govt fees from my own pocket for the company incorporation and PAN/TAN issuance. Neither they issued any refund for it or nor made a formal apology for the inconveniences. It was a matter of a few hundred rupees, so I didn’t care much.

After my company incorporation was completed, they filed INC-20A and ADT-1 to appoint an auditor which went very smoothly. But then the actual trouble started to begin.

As part of the company's annual compliance, I was supposed to be in contact with an executive of Indiafilings who would take care of the accounting, book-keeping or billing part, GST returns, TDS etc.. But that's not the case here. They had assigned me a so-called employee from their annual compliance department who never contacted me or had taken part in book-keeping or accounting (literally nothing) until the end of FY20-21. If I text him on whatsapp, I used to get late responses. So I had to do almost everything on my own.

After the end of FY20-21, I got a single response from the annual compliance manager asking to share the company bank statement, purchase invoices etc. That’s it. That point of contact, never ever took care of my accounting needs, what he was supposed to do and for which I paid them money.

Here comes the interesting part, just after the end of FY20-21 they started bombarding me with hidden extra charges such as DIN-KYC, Statutory auditor appointment and so on costing around 10K extra roughly. And they kinda started threatening me saying that it’s mandatory and if you don’t pay the charges they won’t do the annual compliance. At the beginning, they had mentioned clearly that everything will be covered under compliance for the paid amount and there won’t be any extra charges. When I asked their senior, they said that these are free only for existing customers, as you are new you have to pay for the services extra for the first year. Which is a lame excuse. First they will offer you cheap prices and once you’re in, they will loot you just like dacoits. And their executives will call you again and again asking to clear the fees. But you will never get any help or assistance from them, if you opt for their annual compliance packages, be ready to do everything on your own and pay them extra charges by year end.

In the end I got so frustrated that I had to opt for a new CA firm to handle compliance for my company for FY20-21 and current FY as well. As they didn’t issue me any type of refunds for unused services.

With respect to your pathetic service I would like to inform the highest authorities in Indiafilings regarding the treatment done by your executives to the clients –
1. After having conversation with the your executive - SANTHOSH KUMAR .K, I made the payed the fees for annual compliance on 15/10/2020
2. Thereafter I tried to reach out Mr. SANTHOSH KUMAR .K for completion of my annual compliance however I only got the answer that we will reach back to you or sir I am in the process and will let you know.
3. I got no communication from Indiafiling except that we could not reach you by ALBERTANTONY J
4. Finally, ALBERTANTONY J mailed on 08/01/2021 asking for bank statement and other detailed and I provided all the details along with bank statement on 13/01/2021 through e-mail to ALBERTANTONY J.
5. I have also provided the Board Resolution & Intimation Letter as desired by Jerolin P on 12/01/2021.
6. On 23/01/2020 through e-mail Prakash S communicated me for Downloading and signing financial statements. Further Prakash S on 25/01/2021 through e-mail communicated that Directors for Digital Signatures on MGT-7 and AOC-4. All my director digital keys are with Indiafiling only however these guys sent mail asking client just to kill time.

7. However, I digitally signed copy of MGT 7 and mailed it to Prakash S on 25/01/2021 and also communicated that AOC 4 for 2019-20 was not available for download. my class 3 digital signature is already with Indiafiling.
8. Prakash S then again sent mail on 27/01/2021 stating that Statutory Auditor Payment Not Received. I called several times R.bharanidharan and Prakash S regarding my query for the statutory payment of the auditor however both were just answering sir we will call back. However, no call was received from them.
9. After repetitive follow up from my end finally Prakash S mailed me (without subject) on 05/02/2021 the payment link. I done the statutory payment of the auditor on 05/02/2021 and communicated him and Mr. SANTHOSH KUMAR .K for furthering processing asap.
10. Prakash S mailed me on 11/02/2021 stating that URGENT Request for Signed Financial Statements. I communicated Prakash S and SANTHOSH KUMAR .K on 12/02/2021 that i have tried to find the documents but they are nowhere to be found for download. Send all the documents through mail attachment i will send it right away after signing. matter urgent. I even tried to call them numerous times however reply was received from their end.
11. Ignoring my mail Prakash S again sent mail on 14/02/2021 again asking for document. I tried to call Prakash S and Bharanidharan several time but no response was received from their end.
12. Finally, after being ignored and emailed on 14/02/2021 regarding pathetic service of Indiafiling and also communicated that I have been mailing from last one week that no documents are available for download. I have been trying to contact Prakash his phone is switched off and the bharanidran is not picking up. I have launched several call back request but still no response. Such pathetic service no response.
13. With respect to my e-mail dated 14/02/2021 Sukanya Cn, Enterprise Manager replied stating that I have Insisted the TL of your Annual Compliance Manger Ms. Mahalakshmi R to connect with you. She will coordinate and do the needful on the same. You may also whats app her on [protected]
14. With reference to Sukanya Cn, Enterprise Manager, I contacted Mahalakshmi R and whatsapped her on 14/02/2021 regarding the compliance issue. She replied that I will try my level best to complete it. However she also gave ran away without providing solution without replying to any message. I am attaching herewith the Whatsapp chat with her for your better understanding of your executive’s behaviour.
15. I have continuously tired to reach Mahalakshmi R for my compliance but she did not reply or received my call. And I was getting message regarding MCA Penalty from Prakash S when I tried to reach him his phone was switched off.
16. I have again e-mail on 07/04/2021 regarding pathetic service of Indiafiling and behavior of Mahalakshmi R. I was replied back by Abinaya K, Customer Satisfaction Manager that Mr. Khan Sufiyan Mehboob to coordinate and complete the filing. This executive was extremely rude and did not respond to request for completion of my compliance.
17. I continuously tired all the numbers of SANTHOSH KUMAR .K, Prakash S, Bharanidharan, Mahalakshmi R, Khan Sufiyan Mehboob for my compliance however was left in the middle without any support.
18. Finally on 19/05/2021 I received an email from Aziz Mustafa Kitabi again asking for the same details & bank statement for compliance of 2019-20 which I have already provided on 13/01/2021. However I again provided all the details & bank statement on 19/05/2021.
19. After repetitive follow up and maild finally Jadhav Mayur Shivaji sent the documents for finalisation of accounts and completed Income tax return filing for 2019-20 on 12/06/2021.
20. Further with reference to e-mail of Jadhav Mayur Shivaji 13/06/2021, I have signed & submitted all the documents i.e. Balance sheet and other documents on 16/06/2021.
21. Now I have communicated that I need to pay the late fees total of Rs. 26, 000.00 to MCA for completing the annual compliance of 2019-20.

This is the level of the pathetic service being provided from Indiafiling end, despite of delay from your end the customer is being asked for the delay fees. I wish to take Indiafiling to consumer court for such harassment.

They are harassing me for 18 months now. I paid for two engagements. I paid for annual compliance. Its almost 18 months. Every day you call they will say we will do it in two days. In this was they are dragging it for more than 1 and a half year. How can these kind of companies publicly operate?
Every month they are changing the agent, and if you call customer service they will say write a mail and disconnect. I have called them nearly 100 times now in the last year. Do not by mistake fall into their trap.

Worst service, and horrible delay in every service . no professionality no value to the time SLA .

Fraud and unprofessional company they have not refunded my amount since 5 months and blocked my number they only know how to pull money from your pocket stay far from this company very unprofessional work ethics Fake company such company should be band from India

I have applied for a trademark for my business. I that they will be experts in this field, but I was totally wrong. Their team doesn't know any govt. Rules and regulation, at least they don't guide me about rules. And applied to the government trademark portal in such a way that my application got objection and later I found that they applied with some other name and not on my company name. And then they again charge me by saying that objection...

I have registered with India filings on march 31, in order to get GST and auditing done after thoroughly understanding their refund clause and asked multiple questions to agent in adverse scenario what will happen, It was assured that refund is straight forward.
After signing up for service and paying in advance a hefty amount of 27k for this service, have to chase them for 20+ days for no good response and ultimately have to go through another CA to get my GST thing done as it was incurring daily fine for me. Still no response from there side. I am trying to call them for last 10 days nows. But all there numbers are non opeartional, if i get connected to any number they redirect me to another line which never get picked.
All i want is full refund of my amount as the service was not rendered. I am just requesting them to honour their refund clause, i have already paid late fees for the filing which they should ideally be paying. Kindly get the refund at the earliest

A team of irresponsible and unprofessional employees. I had paid for a package that included all the mandatory compliances to be taken care of.
My ROC Filing date was Sept. They completely forgot to complete it. I kept calling and asking them if anything pending from my side, for which they said everything is up to date.

In Feb they made me pay extra, I too did cause I wanted my work to be completed and they further took another 2 weeks to complete. I had to pay penalty.

The team told me its only 100 rupees per day, every time I asked her why you delaying. One day they gave me a challan of 30k to pay as a penalty.

They told me it automatically calculated from September what can we do. Am asking them to provide me refund, as am unnecessarily paying 30k.

It was an absolute waste of time paying them and taking their service. They only gave me lot of stress. They should pay me refund

My complaint is about their reference to service request[protected].

The sales person misled me in to believing a foreign company wholly owned subsidiary can be setup without checking the possibility and induced me in to paying the package fees.

12 Hours turnaround - it was clear the service was undeliverable.

Despite sending cancellation request - there is no response of acknowledgement and refund. It is unclear as to why 20% of the fee is non-refundable when no work has been done. This is an unconscionable and unfair business practice.

Still, my company is not winded up. It is for more than one year. No update on it. I'm worried about that. Meantime They are charging new fees for the current year (started in May 2020).

Is there any government grievance redressal contact numbers are there to complain about?

Please share the contact numbers.

I have incorporated my company Supriyam construction pvt ltd with them and I have paid all the amount . As a part of package they provide service for GST registration. later on they demanded business for return filing, we denied, so they changed our mail id and phone no. So, I can't get OTP to reset my password n file return by itself.
Kindly assist in retrieving our password. My registered mail id was [protected]@gmail.com and mobile no [protected].

Regards,
Banti kumar
[protected]

No one responsible in this so called professional firm.. everyone is just blaming government for delay but reality is totally different and horrible. And seniors supervisor don't even know what's going on.. nothing professional. I would request u all guys don't waste ur time and money for such fraud company all employees are useless. It was my worst experience @ indiafiling . Go with local vendors support vocal for local and stay away from trap.