Instamart Complaints & Reviews

Dear Sir, I placed an order for ₹102 on January 10, 2026, which was mistakenly placed with the wrong address. I canceled the order within one minute, but my payment of ₹102 has not been refunded.

My mobile number is [protected]....

Thank you for your response. I have had such an experience last year but it took a lot of follow up from me to get it resolved.

Please do attend to my issue as soon as possible.
Either deliver the oil or refund my money.

I wish orders are executed better than this kind of disappointing service and trouble for the customer.

I asked the delivery boy at the door itself as oil can was missing,...

Recieved carton 3 litre cocoa almond milk just now through swiggy from insta mart..ONE CARTON PUFFED AND SPOILED MILK..REFUND PLEASE

I had placed an order of 1.5kg (440rs.)chicken from grocery and more of swiggy instamart on 7/06/2022.From CP prime fresh chicken, Rammurthy nagar. When I opened the pack rotten smell was emanating from the pack. I quickly escalated the problem to the customer service. After many emails and calls later they refunded 100 rs saying only that much can be refunded. I lost my 330 rs. The worst part was we had to bury the rotten meat to prevent strays from eating and passing away from poison. They still deny to refund the amount after many days.

Bill of ₹121 was booked and payment was done through google pay, amount was deducted. But no message of order placed or tracking in the app