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COMPLAINTS

Ixoracart Complaints & Reviews

Address:6-1-190,garundakakalaxmi, Flat No 502
Website:Fancy bazar

I order 3saree in fancy bazar
Order no 1747.1955, 1957 on 11aug still now im not received, all the details the given was fake, so plz kindly take action on them by cheating the coustomers....
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syed123321
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delivering cheap sarees

Address:[email protected]
Website:ixoracart.com/pages/call-customer-service

Delivering wrong cheap sarees, cheated amount 2000 rupees

I had ordered a saree from this website with cod option. When i received the parcel and opened it, i see i have been cheated with the wrong product. Even after 4 days of continuous calling and mailing, not able to reach them. Cheaters!!!. Their fb page should be blocked otherwise many would be cheated like this....
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Prabavathy Murugananatham
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my order no is 27436 2 sarees for rs.1898

Address:Surat, Gujarat, 395010
Website:ixoracart.com/4005298225/orders/dd29848c2ba4314564ebc28739bc4297

My order no is 27436 2 sarees for Rs.1898. I ordered for two different colored sarees in ixoracart as shown in the first image. But received the sarees of the same color as shown in image 2 via courier as shown in image 3. The material received was of very low quality.
The material was couriered back to the ixoracart address. In spite of reminders I didn't receive a refund or replacement. Kindly make the company to repay or replace...
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Sreenivas Sree
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my order is changed

Address:1047,1st floor,Nr.Aashirwad Society,,Sita Nagar Circle To Puna Patiya Road,Surat-395010, Gujarat, India, Surat, Gujarat, #27245
Website:ixoracart.com

My order is red and golden silk saree
But it delivered item navy blue saree
So we want to return the saree
I want the red and golden silk saree.
I'm not satisfied with your delivery.
So you have to give correct order red and golden silk saree. We selected beautiful designer saree. You given the not the designer saree so you have to give the delivered saree....
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Anoop Narendra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not accepting the return order.

Address:Ullal Main road, Bangalore, Karnataka, 560056
Website:ixoracart.com

Order number: 19337
The product i had ordered was a saree which promised a kanchipuram quality. But i received a cheap quality one. I want to return the order. The website says return within 5 days. But no response for the mails and frequent calls. It is very pathetic. I don't want other customers to get affected by this. Hence raising the issue....
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Isandybansal
from Delhi, Delhi
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wrong item delivered and no one is not responding on calls/calls

Address:G.R garden sector 16b noida extension, 201301

First of all, i would like to inform you that a few days back i had ordered a pink saree through your website today i received the parcel before that your delivery boy was denied to deliver the same at my doorstep he asked me to come down & received it.
Fine, i received the order but it was surprising when i just opened it, it was not the product which i ordered its a black saree & quality of the product was very poor (Downmarket).br...
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Dibya Parida
from Delhi, Delhi
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original handloom silk saree

Address:AT NAPANGA,PO PATTAMUNDAI, Kendrapara, Odisha, 754215
Website:IXORACART.COM

I have ordered online original handloom silK saree from ixora cart, http://ixoracart.com, order no. # 12995, cod 1149
Product saree, indian wear parrot green soft silk designer saree 1 rsk1063
Address 1047, 1st floor, international fashion market, , nr aashirwad society, site nagar circle to puna patiya road, surat - 395010
Ph. [protected]

But i received on 18.11.2019 very different and cheap product, trying...
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dilsyabraham
from Bengaluru, Karnataka
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cheating through online shopping, received wrong product

I purchased a saree on ixoracart on 29th october 2019, paying rs. 1149 for each saree. The saree is not the same as they displayed in website and it is not a good one. It is of very low quality and i wanted to return the product. But there is no proper mail id or phone number where i can contact ixoracart returns. The mail id provided in their website is directing to peachmode customer support. Contact number is also not a proper one, no...
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Sanjay kj
from Chennai, Tamil Nadu
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saree

Website:ixoracart.com

Ordered smooth silk saree for rupees 999 and a shipping charge of 150 but the product i got was a piece of cloth worth for nothing utterly useless. This is purely a cheating case. Picture shown in the website is entirely different from what i got. Tried to contact customer support but didn't pick the call. There is no return policy mentioned in the site....
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Rachel Hephzibah
from Mayiladuthurai, Tamil Nadu
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wrong item in the parcel no response for calls

Address:Surat, Gujarat
Website:ixoracart.com

I ordered for a white embroidery lehanga choli cost ₹1850 and i received a green and red saree that is not even worth ₹100. And when i tried to contact the customer service they're not responding at all. They are fraud and cheater. I want to block their page immediately so no one else gets into their trap. They are cheating everyone out there. It has to be taken seriously and that page has to be blocked so that there is no any other further...
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Anu Sundar
from Kodungallur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I ordered for a blue saree but got a golden one which is entirely different and also of low quality .

Website:Ixoracart.com

I have ordered for a rich blue softsilk saree and today 17th October 2019 I got a golden colour low quality saree which is entirely different from what I ordered . The mail id given in the site is redirecting to peachmode .com and there is no other contact informations in the site through which I can get the reply . I need refund but I do not know where to contact ....
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alkamantu
from Lucknow, Uttar Pradesh
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product is saree, & I am complaining about the my refund

Address:Surat, Gujarat, 395010
Website:ixoracart.com

Hi, i have ordered one saree from this ixoracart website but the fabric qaulity is very cheap. So i have returned the same product to their address & it got delivered also. Now i am sking for my refund amount & they guys are not responding on this number ([protected]) & their mail id is also not correct, mails are bouncing. Please help me for my refund. The company seems to be fake. I need my money back and the company to be closed as i could...
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shailaza juyal
from Noida, Uttar Pradesh
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wrong product

Address:110091

Ixoracart
Send me a low quality wrong product and now they are not replying on whatsapp all there call back numbers are not connecting.
They have cheated me and as they are doing same with everyone. I saw their complaints on facebook even they are not replying on facebook too.
I request you to take strong decision against ixoracart. I also want you to block them permanently....
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Aru511
from Malappuram, Kerala
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sari

Address:Gujrat, Surat, Gujarat
Website:ixoracart.com

I purchased 2 saries from ixoracart today. Which they claimed that it's soft silk. When i received it the material quality was very poor and the product was not soft silk. I tried to contact them in fb, mail and what's app. They never responded. I tried to call them they made their number busy. Please help me to get refund and return the product. These people are fraud and there should be action against them. Please help to resolve my issue....
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Helu
from Kunnamangalam, Kerala
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ixoracart shopping - cheating with providing low quality materials

Address:Ixoracart 11,ground floor,Sanskruti Ac market,Shakti nagar,pop.essar petrol pump,puna patiya Magob khadi bridge brts station,new,ghodadra road,surat-395010,Gujarat,India, Surat, Gujarat, 395010
Website:https;//ixoracart.com

I had ordered two sarees through ixoracart on 23rd september 2019 seeing the fb post. They are promised high quality products, 100% quality and mentioned materials are in soft silk. And return policy also. I got the sarees on[protected]. Iam shocked after opening the parcel. Because it was poor quality materials. And looking the return options but they are not responded through mail and whatsapp. Many peoples are suffered through ixoracart...
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Nilofer landge
from Mumbai, Maharashtra
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wrong item

Address:Vigilence quility control lab kolhapur, Kolhapur, Maharashtra, 416003
Website:ixoracart.com

My self nilofer, My order number is #971, I placed order of Rich pink color soft silk designer saree on 29 Sept 2019, delivered on 3 rd Oct 2019, i paid 1149|- i got different black color saree worth of 200|- cheapest one, mail id and contact number provided on site is of peachmode, no return policy nothing, no response from ixoracart, i called them and whats app on [protected], but no reply

Their address - 11, ground floor,...
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Anand905
from Mumbai, Maharashtra
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fake products

Address:Surat, Gujarat

My name is anand chandrasekhar and my contact number is [protected] saw an a saree advertisement from ixoracart on facebook and purchased a saree. But ixoracart provided two fake products. I had mailed them but still no response.. This site is cheating and using facebook as a medium to cheat it's customers.. Kindly take action against them. I have read many similar complaints and nothing has been done till now.. Worst thing is they are using...
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vijayanand subramaniam
from Chennai, Tamil Nadu
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cheating customers with low quality products

Address:Surat, Gujarat
Website:www.ixoracart.com

The company advertises on facebook about their textile products ex sarees, we had ordered two sarees worth 1250/ each.. However on receiving the products were worth 200 rs... They appear to be taking online route for cheating people by selling substandard products and they do not pick up phone or respond to watsapp nos.. Emails bounce.

Caution to general public not to purchase any goods....
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