JBL Complaints & Reviews

I bought an JBL true wires buds in Amazon.in on[protected].
I had a lot of issues with the product. and we went to nearest service centre to get it repaired. we got new product from the brand and after that, new product stops working and again we have been to the service centre located in Angola(523002) and they said, I have to contact the online support to get it repaired. and I contacted the online customer support. it's been a week...

My Bluetooth speaker infuze 700. Frequently causing battery low issue with in 6 months of purchase. I thought it was a battery problem. But I find out it's the battery chip issue. When I plug in to the charger it just got to the full charge wit in minutes. And when I again power it on it again sounds powering off.
I didn't get any service centre near 200km radius. It's been a year now. Now I have complaint to customer care. They said they will pick and drop the device for service and charge for it. But issue was with many devices I have seen through out internet.

Sir, I had ordered a JBL wired headphone.. (Order Number: HA-IN00227140
Order Date: 07/08/2022)
and item is not delivered yet I have made plenty of calls to your coustomer care but matter is still not solved it is very irritating. Even after so many requests I had never got a single update of my product via any means.
I hope that this time my problem will be solved otherwise with heavyhearted I have to go through cousmer court.
If my problem will be solved I will be very thankful to you.
Thank you

Ur company head phones not working since last two months. I'm already registered a complaint in ur company. But no use

I ordered a combo buy 1 get 1 worth 1699..and i received a wrong product headset

I purchased jbl earphone on 28 dec 2021 and jack is not working properly

Order No. 57294 dt. 13.12.2022
Invoice no. 11322 dt. 13.12
2022
Item name Bluetooth Bar JBL Infinity
Mode of payment Net Banking
Complaint product still not received

Pls. Confirm dispatch

I have purchased jbl wireles BT earbud 205 BT on 25th march 2021 . within a month outer rubber coating of wired removed due to poor quality. i havr paid 1599/- for this. please file a complaint againt JBL on this prodcut give me a justice either by replacment or repair or refund

rakesh
[protected]

I am see one product and i am received one other so please return it and send my money 1599/- please

Today I received JBL headset. but that one brocken PC then I need help. pleace return this item want exchange

Duplicate JBL Air phone set please give me a money

Hii
am Dr Ratheesh, working in govt department, govt of kerala
and i purchased JBL 2.1 sound bar in 16/12/2020. only one week this item worked and its wireless subwoofer not working.. i registed a complaint in jbl authorized service centers .. after 3 months one guy came and said that sir u r sub woofer board compaint and he said its will come within 7 days . again i waited 2 moths.. but no one is responding.. u sped 24500 for this fake product ..
the thing is customer service guy saying that the jbl sound bar is not good product and u may purchese other company product ..

Dr Ratheeh G
Asst manager Covid Cell
Kerala
[protected]

I got the wrong Parcel

I have ordered jbl wireless bluetooth headset. heavy bass earbuds.
The product quality is very bad and headset is also not working.
I don't want this headphones please refund my amount.as soon as possible.

I buy a product that was an eardrums combo by 1600₹ but I got wrong cum fraud parcel by sender so please provide me the details of sender. Their address is mentioned in cart slip is - house no 1512, ground floor, New Delhi, pin code 110086
Support: [protected]@foxyhub
Care no
Phone is incorrect, site is fake

I have ordered a jbl earphone on 28/05/2021in LT online store.the cost amount has been deducted from my account without any reference no.and also showing no orders in my LT account.

As im facing some problem with my JBL bluetooth speaker i call JBL customer service and after talking with JBL customer care they arrange a pick-up for my product and i submitted my speaker with box and charger... After some days pick-up service called me and said, ' service center return yo product as no return address mentioned so you have to take it back...i said okay and after that till now i didn't get my speaker back.. #trashJBLservice #banJBL

I purchased a JBL Bluetooth speaker. Flip 3 from Amazon on 17th May 2019 with a 2-year extended warranty. Within 3 months the product had some charging issues. So I decided to give this product to the JBL customer service center. JBL customer service center arranged the product pickup from their end. I packed the speaker with the bill. A guy came from the blue dart courier service to pick my product up.
I gave my speaker to him, and I called the service center that I gave it to courier services. They said good your product will be received in 10 to 15 days. I said okay, that's good.
After 20 days I called them because there were no mails & messages from the service center about my speaker. When I asked them where my speaker was, they were totally blank about my speaker. They don't know where my speaker is.
So I called blue dart courier service 5 times, and they said that the speaker had been reached to the destination address given by the JBL service center 3 days after the pickup.
Then I called the JBL service center. I told them what Blue dart courier service said to me. They asked to give us 1 month. We are investigating on this
I said okay.
Again, after 1.1/2 months I called the JBL service center. They were still blank. They didn't know where the product was and again asked me to give 1 more month time.
I said okay
After 1 month I called them, they still don't know where my product is. I lost my temper, I scolded them very badly
Then I started to call them every day, I scolded them every day—they are such a shameless. They listen as if there is no shame left in them.
I fought for 1 year for my product.
Then these gave me someone's used product which is not working, not even charging.
I matched the serial no. Which is totally different from my product.
I again call them and told them about this on 10th august 2020
I am still fighting to get my product back from the service center. It has been 7 months now, they still don't know where my speaker is.
If you don't know how to run your service center, then you should have told me
If I had given to a local repair shop within 2 days, I would have received my product instead of giving it to you.
Worst service customer
Now it's been 1year 7 months still they have no Clue about my speaker.

I had bought a pair of earphones of your company from Amazon in August 2020 but they are not working anymore now. I want you to replace them as they are in guarantee period of 1 year. I request you to kindly pay attention to this problem and take required actions.
Thankyou

Hello,
I have order a combo pack of noise watch and earbud but infact of that i got the jbl headphone so plz take it rtn as soon as possible my order no is td7312 and awb no is [protected] and amnt the delivery is taken is rs 1599

Hi,
I had bought JBL FLIP 3 grey color on 2nd December. Submitted at Service Center on 4th December as it was not working.
Its been more than 3 months and Still the product is in repair under process status.
These 3 months I was provided inaccurate information from toll free helpline. I have lost all my patience waiting for the product for which I have paid the money.
I have been continuously escalating the issue since last 2 months. Please provide refund and provide a replacement product if you are not able to repair the product.
Reply only if you have authoritative rights to provide me a solution instead of apologizing for the delay. I am not willing to take "please wait for a week or so" .

Regards
Akash Kumar

I have sent a product under replacement on Jan 7th, the company received the product on 16th Jan. Since then I am calling them everyday for the replacement and the deadline is for 14 days, they keep promising callback from supervisors and its 19th Feb now and I still have not received the product, few of the customer care rep tell that the stock is not available and they dont even have proper updates on the replacement.
Also they are not extending the warranty, nor providing refund or replacement.

Hi
i, m Sandeep Kumar from bhorki udaipurwati rajasthan . Ihad ordered a JBL portable speaker with tws mini earpods
Ordered no.(protected) from
www.assuredkart.in
But there is no brand JBL on the portable speaker which i just now received & tws mini earpods in the actual combo deal with complete missing.
I need a replacement with the correct product as ordered or a complete refund.
Find an attachment of the photo of the unboxed products and screenshot of my actual order.
Thank you

I purchased JBL sound bar on 14th August 2020, on 12th October registered complaint in JBL customer care that the product not working.

Till date many times I called to customer care, but they are not giving any proper reply.

Pls help to resolve my issue.

I had brought cw100tws product from flipkart 3 months ago, now it's not working, As per your Customer care executive i have to break the headphone and share the photos on WhatsApp and i did the same on 10th oct 2020 but till now no reply came from your WhatsApp team need your support and help to resolve the issue as this is very shameful and bad services provide your reputed and branded company.

I bought a product. After a few days the problem is seen. But they refused to change. Submit to authorized service center. But even after a long time, i can't get the product.. But the sales men are not giving any importance

Your ### company had taken more than 2 months for the product to be replaced in warranty. I asked replacment of my bluetooth headphone and you replaced it with wired one and its more than 1 month since i launch a complain for a wrong product being replaced.Not ### single response from you side ###.
If you have a such bad service dont write in product it self that we dont provide warranty.

I have recieved this item today 3Sep 2020 at 06:30pm.i can't understand that I haven't order this in my account but the on the item box are write my address and phone number than I recieved that but when I opened and see the item is already broken and unservisable .than I call the shipment and he said contact to the centre.please can u tell me my how can ido this....

I saw Sony wfx 700 headphones but I got JBL headphones and that has an offer buy one get one free but I got only one piece of headphones so I am reaturning it ...

I had purchased two products of JBL headphones from its official website, one is wireless headphones and the other one is wired headphones. For wireless headphones it showed me Paytm cashback of 1000 rupees that is why I bought. I never got the cashback and for the wired headphones I got martial arts belt delivered instead of headphones. JBL is manufacturing karate belts also?? I never knew!! I have send multiple emails, they will call back in 3-5 days and they will say respective team will contact me, but no one will call, this happened for 3-4 months after delivery and after that they said, now it's corona pandemic we will resolve your issue after corona. It has been more than 8 months and no reply to emails nor I didn't get any calls. Worst toll free number always make you wait for long and finally it will get disconnected. JBL cheating on there customers in the name of offers!! Flipkart and Amazon was better place than JBL website.