One Broadband Complaints & Reviews

I called broadband customer care on[protected] and complained, they said your problem will be solved in 24 hours but when given time the problem was not solved. So from that day onwards I call them continuously every day and register my complaint and their reply every day is that your problem will be solved today but the problem has not been solved till date....

I am trying to get a refund as the broadband and its services are very bad. And I just recharged it yesterday, and since it was not working I raised a complaint. I was given assurances that it would be resolved within the day just like in the past, but that never happened. Today the technical guy who was supposed to come, switched off his phone at the time he told me he would come. This has happened to me more than a few times in the past....

I am a resident of Kandivali Mahavir Nagar. My internet connection isn't working since 1st Aug23.
Despite registering the complain on 1st Aug, there has been no solution yet.
All the telecallers tell me, is that the technician will visit your site.
I even asked to escalate my complain, since its already over 48 hours. The company policy is to resolve the issue within 24 hours....

Internet provider : one broband
Internet not working, user id : patil_kekhale

Frequently getting same issue.

Phone : [protected]...

Never go for the trap and buy a connection from OneBroadband. I am the user from Charkop sector 1, worst ever experience with One Broadband. I have wasted my money for almost 2 years on pre paid and now I want to close my account and get refund for the same due to poor connection and frequent disconnection issue since a year and no solution. Internet won't even work for 30 min continously and now fed up with complaints and followups with...

I call to one broadband customer care and raised complaint they said your problem will be resolve in 24 hours but problem not resolved. after that I call to local service provider but he doesn't respond, not picking my call many more calls and again I raised complaint to one broadband customer care number and again they said your problem will be resolve in 24 hours but problem not resolve after 7 days.
the people are rude and ignorant...

They dont talk properly...dey tell u tlk to dis 1 and dat 1...no1 talks properly den dey will say we dont provide 1 month plan.i[censored] ask dem dey wont even reply to why is it so...dey dnt knw what customer satisfaction is...dey dnt even know how a business works...dey r rude...dey r looting people...dey threaten dat i[censored] want we cant gve only 3 mnths plan...shame on such a company......

The company sales people will tell you that the plans were transferable throughout India and ask you to buy long term plans. When you want to actually shift the plans to a city where they are available, they will tell you all the stories.
I have paid 12800 rs for an 18 months plan.
Now I want it to be transferred to Delhi, but they are not doing it.
They are not refunding my money as well. Suggesting me to transfer the...

Always net not working and if told to services care, first their no. Is always busy and then also not work. Always facing these problem after 2'3 days . Very poor service also net is slow day by day...

Sir/Madam,
I recharge my broadband on 21st July 2021 internet was not working after recharge I call to one broadband customer care and raised complaint they said your problem will be resolve in 24 hours but problem not resolved. after that I call to local service provider but he doesn't respond, not picking my call many more calls and again I raised complaint to one broadband customer care number and again they said your problem will...

Often there is a connectivity issue, and try to call customer care they don't answer my call after trying so many time if they pick the call, they tell anything like restart your router without listening any problem. if the problem does not resolve they say wait for two hours after that your problem will resolve ....

User name : o.pv.briklp Facing constant fluctuations for wifi, I am using plan of 100 Mbps and when I called customer care person on other hand told reason for fluctuation is I have high usage. So I know I have high usage that's why I am paying for 100mbps unlimited plan. Every time I have called they are just restarting server which is not permanent solution I feel.

Answers I am getting from customer care are not solving...

User ID punjabi_in2net
Registered mobile no. [protected]

We have been facing regular disruption in internet connectivity- several times in the last three weeks.

We are tired and fed up with the constant follow up with customer care and support staff but no concrete resolution is provided.

Today also we do not have internet access...our office work and school badly impacted.

Please...

Hi,

I had filed complain to them on wednesday, 22nd april 2020, 13.21hrs about the interruption in the internet connection (Ticket id: in[protected]. I was promised to get the resolution asap. Today i. E. Monday, 27th april 2020 12.27hrs, i am yet to receive a resolution.

The worst part of it is, they fail to keep their customers posted about the delay. It becomes the duty of the customer to run after the...

Horrendous net service by One broad band which took over joister ISP in jan 2019. there customer representatives are ### and as they just take complaints and no action is take at the customers end. They have a regular phrase to address the customer issue as "Sir, I will reset the network (Mac address )from my side. i[censored] face the same issue PLEASE CALL again and we will raise a complaint". ### nothing happens after you raise one....

Dear Sir/Ma'am,

I grab 110 mbps plan through this one broadband provider, they fool me continuously and not giving the plan speed.

i just co-operate with the company and its policy but they always argue with my stuffs they not providing speed as per my plan please help us because i am student but i work from home because of my monthly pocket money and they not support the customer with the heavy plans....

To one broadband,
After i changed my local broadband service to your one broadband that was my worsted decision paid your guy on saturday 17 feb 2018 abhishek tiwari - [protected] in name of planet eshop cable he said sir we will get the installation done on 19 feb 2018 monday
Just after installation your internet service stopped working 9.30 pm then called your executive he fixed the problem and internet started working form...