Passport Office Complaints & Reviews

Dear sir,
Good Afternoon, I Had applied in 2012, all the Verifications had received by the passport office but as i was studying in Hyderabad till 2014 i did not mentioned that in the Application form. later on as i finished my B.tech in 2014. i submitted the Certifictes as well as Affidivt and a penalty of Rs 500 to the passport office they told there will be Reverification. I approached to all the intermediate offices for reverification dated[protected] of PP NO;SG[protected] they again reverified as vide No.Bla/pp/14/4679 dt[protected] and submitted vide challan No 64 dt[protected]. Now i again appraoched to PO, they are telling we are not getting verification from cid headquarter and i called cid hqtr they are telling we have verified once challan no 139/s dated[protected] sno29.now for reverification they should send letter to cid hqtr but then i approached as well as called to passport office srinagar they are telling we have sended letter to cid hqtr but they are not giving report. sir it is a humble request please solve the case, they are just playing with me. My first verification is ok everywhere. still how much time they will take to issue me my passport.

My name is raavi. sada siva rao, my application number is hy[protected] i got cvv number, i came to rpo secunderabad but in enquiry counters telling that your application is in pending status. i went to rpo 3 times but what the situation held about my application was not clarified so please give me the correct status and how to approach for getting my passport quickly

Dear megha agarwal,

Greetings!

The service request having reference id [protected], has been resolved successfully.

Please note that the description provided by you is:

Third class poor service & management by ito herald office staff and officers. I went to the office to deposit the online passport form on today 10.00 am to 5 pm. When i went i see 1000 people awaitng there. After being in que line in depositing the form in reception for obtaining token they asked me to go inside. When i went inside the processing centre i wait for 1 hour then the officer asked me to go on first floor for verification. On waiting for 2 hours the verification officer asked me to submit one more paper which has to do ready from the private office situated outside the passport office. When i went downstair the guard and officer asked me to submit the documents on exit and misbehave and shouted at me to go and come again. They told me its not ghar ka raaj here. I feel very shameful that in today world in national capital of india, ito office the management was so poor as they are harrassing the common people by inviting thousands of people without any preparation. I went there from home with my child, and husband. The child cant attend the school, husband has to take leave from office on working day and all o[censored]s are harrassed. Again we have to go to that office once more to complete the documents and to face harassment and misbehave from the government officers and staff. Hence what is the benefit of online form submittion 2 months back if the public has to face third class harrassment and que. And why there is 4 number of counters where every one has to stand in line for the long time. It proves that the sarkari office is the sarkari office. Why the documents is not been check on the first counter so that the people would not faces further problems and harassment on the next counters.

Please find enclosed response in this regard as follows:

Ok

Hope we have been able to address your concern with satisfaction.

Thanking you and assuring you of our best services at all times.

With best regards,

Passport seva helpdesk

Hi, My name is Ashiq hussain bhat, I am from Srinagar Kashmir.I am working in Saudi Arabia for a vocations i came to Kashmir due to September 2014 flood i got my passport damaged with flood water.My passport expiry date was April 2015.Govt announced who got passport damaged due to flood without any charge he can get another in 7 days. But when i go to passport office they told me i have to submit Rs 1500 for re-issue passport fee and after 45-50 days u will get new passport after verification n all process.I submit Rs 1500 through SBI bank, when i go to passport office they charged me Rs 1500 more as damaged charge due to flood.This is cheating and after 19/11/2014 my application accepted with double charge 1500+1500=rS 3000 and still i didnt get my passport yet.I lost my job due to this already and i pay double fee kindly note my passport validty was "APRIL 2014". Who will compensate for lose of my job and double charged fee? my file number SG[protected] uploading snap shot also. Kindly Notice my complain.

I Mandar Patil applied for the Passport & got the Printing confirmation (File No.- TH[protected] saying the passport has been dispatched on 12th February 2015 but till today (25th Feb 2015) I have not received the same. So I have contacted the nearby Post Office where I came to know that my Passport has been lost by the Postman & he has filed a FIR in the Police Station. My passport speed post number is PP[protected]IN.

I also contacted Passport Seva Call Center & Regional Passport Officer regarding the further procedure for re issuance of the said passport, but none of them responded positively.

The help line numbers are always busy and take hours to connect to the Customer Care Executive.

I am very disappointed with the Passport department as this issue may lead to spoil my career.

Seeking urgent assistance in the matter to re issue my passport.