Railways
2.4
Submit a Complaint
96
COMPLAINTS
ADVERTISEMENT

Railways Complaints & Reviews

Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dear Sir, We had done the tatkal reservation with PNR number[protected]. This ticket was not confirmed after chart preparation . And we are coming from Shimla to chandigarh by Bus in night. Because of accident there was traffic Jam. And we are not able to reach station for refund. When we had reached the station for refund it was already 4 hours past from train departure. This happened because departure time was of 3:00 Am in night. We request you to process the refund. Because this happened because of that Major accident which blocked the traffic and we are not able to reach on time. PNR No.[protected] Rajesh Kumar Age 36 M CKWL/14 Rashmi Gupta Age 32 F CKWL/13 Thanks Rajesh
Aug 14, 2020
Complaint marked as Resolved 
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    We are a Regular Passenger from Bangalore to Adoni Railway Station. train number 17307 basava express,15016Gorkhapur Express and 12731 Padamavathi Express19567 vivekexpresses 12735 Gairbath express does not stop at Adoni station which is a hub for as much as 3 lakhs of population.7307 basava express even stop at yadgir, mantralayam, shahabad stations(which are smaller destinations),in this regard i urge you to provide atleast 2 minute stop so that hundreds of passengers and railways get benefited daily.kindly look into thematter and oblige the same
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit

      I have filed a TDR for refund for my ticket having PNR no. [protected] under the reason "passenger not travelled as ticket was in RAC after chart preparation". But it has been Regreted by Railways saying that "As per chart, passenger has travelled ".
      while I have actually not travelled. Please help me in getting the redund.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit

        Tranaaction ID Amount BANK
        3 [protected] Settlement Failed Not Booked Rs 540 SBI
        4 [protected] Settlement Failed Not Booked Rs 1402 SBI
        5 [protected] Settlement Failed Not Booked Rs 439 SBI
        6 [protected] Settlement Failed Not Booked Rs 242 SBI
        7 [protected] Settlement Failed Not Booked Rs 242 SBI
        8 [protected] Settlement Failed Not Booked Rs 242 SBI
        9 [protected] Settlement Failed Not Booked Rs 242 SBI
        10 [protected] Settlement Failed Not Booked Rs 242 SBI
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Report
          Copy

          Dear Sir,

          there are no of people coming to Pune from Mumbai in Reservation Coaches as there is only few coach for general compartment.Ticket Checker takes Rs 30 as bribe for being in reservation coach instead of giving reciept against it.Please stop this either by making Lonavala -Karjat route busy by attaching general compartments to Engine which are attached behind so that Pune and Mumbai people can use their Pune or Mumbai locals or please make sure the reciept is given for teh fine which will be helful for govt
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit

            My parents was having confirm 3AC class ticket on date 2/11/12 in train no. 18239/GAD NGP EXP: . TPNR No: [protected].They was having their ticket from DURG junction the authorities TT of the running train did not let them to sit on their confirm berth.Right now my parents are on their way just sitting in the train like a waiting list passenger, they are sitting on the floor, they are old also.
            Please help me out and my parents.
            I will be waiting for your reply.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
              Report
              Copy
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Hello,
              On 14/10/2012 I have done an online transaction to purchase a ticket for TRAIN NO:12714 Secunderabad to VIJAYAWADA and boarding time is 22/10/2012 and tickets are booked in the name of Mr. Kumar and Sunitha Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&" came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 236) has already been debited from my SBI acc.but i have not received ticket confirmation

              I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

              Expecting a reply as soon as possible.

              Yours Sincerely
              R valli kumar
              Aug 13, 2020
              Complaint marked as Resolved 
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                Report
                Copy
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                I P Jagannadha rao travelling with wife and son from delhi to rajahmundry by Dakshin Link Express on 24.07.2012. My wife wear the mangalasutram was snatching from neck near by agra railway station around time of 1.30 a.m on 25.07.2012. During my journey unable to give complaint because of of non availability of TC and RPF. On 25.07.2012 train after reaching nagpur TC was came to our coach for ticket checking, i have make a word with TC. TC was suggested after get down at rajahmundry we can give complaint at GRP Rajahmundry. As suggested by TC i was approached Rajahmundry GRP, but they are not interested to take the compliant because snatching occurred is not in their jurisdiction, as directed by the GRP staff i have forwarded my complaint through Regd Post to Agra GRP. Please investigate on occurance of snaching and recover the chain and do needful
                Aug 13, 2020
                Complaint marked as Resolved 
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                  Report
                  Copy
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Dear Sir/Madam,

                  We travelled by Simhapuri express from Hyderabad till Ongole on 27th July. We travelled by sleeper class and our berth number was 71 and so we were near the exit door. There were a big group of general ticket passengers who boarded the train at Hyderabad itself. The ticket collector came and checked all our tickets and least bothered to find out why they were all standing there and why they boarded the train. He made no attempts to find out also. After the train went for one hour or so, there was a commotion by a police constable asking the people standing there if they had ticket saying that there was theft in the train and why the general ticket passengers boarded the train. When the train reached Warangal both the TC and the constable came and asked all the general passengers to leave that reserved compartment compartment. Why in the first hand that the TC allowed general ticket passengers inside the compartment? Only after the theft had happened, he opened his eyes. I do not say thats its because of the general compartment being in reservation compartment that the theft had happened. Anything can happen in overcrowded compartment. There is no way for going to wash room also. Why do we need to encourage this sort o[censored]nhealthy travelling. Railways to ensure the ticket collectors being performing their duties well.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                    Report
                    Copy
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    We travelled by train on 27th July 2012 to Ongole and travelled back to Hyderabad on 29th July 2012. We had to park the car at the secunderabad railway parking lot for these 2 1/2 days. Earlier the car parking rate used to be 80 rupees per 24 hours/day. Now, it is 250 rupees per day. As such the amount hike was a big shock for us when we entered the parking lot. And, as there was not much time for us to take back the vehicle home, we had to park the vehicle at the railway station itself.
                    First thing is why is it so costly? People come from long distances in city to the railway station. Instead of saving time and money this is outright looting. Secondly, there is no bill or receipt from the parking people after the payment. There is no record of how much we paid and when we left the station. They also took off the original in-pass. When prodded, the only repeated answer we got was that the computer wasn't working. On persistance, they started hurrying us saying that other vehicles are waiting and that we have to leave the place soon. How can the payment be taken in such a crude manner? And, why 600 rupees plus was charged for two nights for parking the vehicle. The amount is even higher than the railway sleeper to and fro tickets. Why does railways encourage these sort of parking. Resolve this parking fee menace.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    too much charge for car parking for hardly 2 mins
                    Did you complain to railways?
                    if yes, pls update here for all...
                    ADVERTISEMENT
                    As of November 2016, 4 wheeler parking charges are Rs.500/- per day.
                    As Meru cab failed providing me service on time, I drove my car and parked(for 2 days 15 hours) in Secunderabad Railway Station.
                    It is not even 3 days complete, but I paid Rs.1510/-
                    Even my vehicle number is entered wrong and there is no way of verifying it before hand as the swipe card system do not show details(though this system is probably accurate in calculating time)

                    Sreevalli.chari's reply, Nov 27, 2017
                    2017*
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    4 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit

                      Railways Recent Comments

                      ADVERTISEMENT