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COMPLAINTS

Railways Complaints & Reviews

[Resolved]

 SHEERAZ AINUL 2010-01-20 00:00:00
Dear Sir

PNR NO.[protected]

I have filed my request for refund of money under the subject PNR...


refund of ticket amount
Complaint marked as Resolved Aug 14, 2020
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    Railways — Misbehaviour of Rajdhani TTE [Resolved]

     kumar 2009-10-14 00:00:00
    Sir,

    With respect we want to say We applicants Kumar & Karan Singh working in
    Department of Atomic...

    [Resolved]

     vijaykumar gupta 2009-08-26 00:00:00
    Respected sir,
    I am a resident of BHIWANDI travellingMUMBAI yr 2001 for studies and job. There a great change in...
    Complaint marked as Resolved Aug 14, 2020
    Sir,

    This is for your kind information that now a days you are operating 880 UP Dharmanagar - Agartala local in between 11 am to 1.35 pm approximately from Dharmanagar. However it will be more profitable for rail-way department if you run the train in 3 pm to 3.30 pm. However, if this is not possible for you please give another train from Dharmanagar to Agartala in 3 pm to 3.30 pm.
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      [Resolved]

       Ramesh Kumar Sharma 2009-08-15 00:00:00
      Me Ramesh Kumar Sharma Kharsi Chhattisgarh Ka rehne wala hu.
      1. Me 14-02-09 Ko HIRAKUD EXP (8507) se Kharsia se H Nizamudin...
      Complaint marked as Resolved Aug 14, 2020
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        [Resolved]

         Surendra Sah 2009-08-07 00:00:00
        Hon’ble Ms Mamata Banerjee,
        Railway Minister
        New Delhi

        Subject: Dadagiri/Gundagardi, misbehavior...
        Complaint marked as Resolved Aug 14, 2020
        Hello Mr.Surendra,

        I totally agree with your complain.could you tell us is there any action has been taken towards your complain...

        Regards!

        Belal
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          [Resolved]

           Noor mohd. 2009-07-28 00:00:00
          SPDC Int'l Mobile Draw 2009

          Dear Sir

          I have received a sms from SPDC telling that I have...
          Complaint marked as Resolved Aug 14, 2020
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            [Resolved]

             shivraj patil 2009-06-24 00:00:00
            Duplicate ticket on free warrant
            I had obtained a free warrant return ticket from secunderabad to kolhapur and back....
            Complaint marked as Resolved Aug 14, 2020

            Railways — duplicate ticket not issued/ overcharged

            I had obtained a free warrant return ticket from secunderabad to kolhapur and back. while i was to return from kolhapur the ticket( PNR No [protected]) somehow got misplaced. I apprised the chief reservation supervisor at kolhapur railway station on 28 Apr 09, date of journey being 01 May 09. The reservation was confirmed in Haripriya Express, AC2 for berth Nos 42, 44, 46. I also produced my identity card to assure that it was my name. At first, the supervisor, Mr Padale advised me to give an application requesting for a duplicate ticket. when i submitted the application i was informed that a duplicate ticket cannot be issued against a free warrant ticket. I requested the chief ticket supervisor to give the same in writing which he again refused. On persuation he endorsed " duplicate ticket cannot be issued on prebought ticket", on the application and returned it to me. the chief reservation supervisor failed to provide me a duplicate ticket for travelling. i was travelling with my wife and five year old son, therefore it was not possible to travel without resevation. As a interim measure, i purchased tatkal sleeper class ticket bearing pnr No.[protected] for Rs 1308/- and boarded the train. The ticket examiner on train informed me that as per rule i should have been provided a duplicate ticket at 25% charge of the total AC2 fare. But since the same was not done he charged me full fare of AC2 Rs 3728/- and took the balance amount after deducting the sleeper class ticket fare i.e Rs 2420/-. My complaints are :-

            1. being a first class gazzetted offr i had to face lot of embarrasment at the hands of supervisors and examiner leave besides the inconvenience caused,
            2. railways have been benefitted both ways. i.e. by being credited fullfare amount against free warrant as also by charging the same to me.
            3. there must be a provision for providing duplicate tickets against loss of free warrant tickets
            4. the amount charged to me should be refunded after deducting 25 % of charges

            defence — Duplicate ticket on free warrant

            I had obtained a free warrant return ticket from secunderabad to kolhapur and back. while i was to return from kolhapur the ticket( PNR No [protected]) somehow got misplaced. I apprised the chief reservation supervisor at kolhapur railway station on 28 Apr 09, date of journey being 01 May 09. The reservation was confirmed in Haripriya Express, AC2 for berth Nos 42, 44, 46. I also produced my identity card to assure that it was my name. At first, the supervisor, Mr Padale advised me to give an application requesting for a duplicate ticket. when i submitted the application i was informed that a duplicate ticket cannot be issued against a free warrant ticket. I requested the chief ticket supervisor to give the same in writing which he again refused. On persuation he endorsed " duplicate ticket cannot be issued on prebought ticket", on the application and returned it to me. the chief reservation supervisor failed to provide me a duplicate ticket for travelling. i was travelling with my wife and five year old son, therefore it was not possible to travel without resevation. As a interim measure, i purchased tatkal sleeper class ticket bearing pnr No.[protected] for Rs 1308/- and boarded the train. The ticket examiner on train informed me that as per rule i should have been provided a duplicate ticket at 25% charge of the total AC2 fare. But since the same was not done he charged me full fare of AC2 Rs 3728/- and took the balance amount after deducting the sleeper class ticket fare i.e Rs 2420/-. My complaints are :-

            1. being a first class gazzetted offr i had to face lot of embarrasment at the hands of supervisors and examiner leave besides the inconvenience caused,
            2. railways have been benefitted both ways. i.e. by being credited fullfare amount against free warrant as also by charging the same to me.
            3. there must be a provision for providing duplicate tickets against loss of free warrant tickets
            4. the amount charged to me should be refunded after deducting 25 % of charges
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              [Resolved]

               Nutriwealth 2009-05-03 00:00:00
              Dear Sir,
              I was travelling in Habibganj Exp. (From Habibganj to Kalyan Train No. 2154 Dt.01-05-09 PNR[protected]....
              Complaint marked as Resolved Aug 13, 2020
              I was travelling in East coast express(howrah to secunderabad, no- 8645, dt-02.05.2010). I have order food for dinner, at 8 o, clock serve the food and taken amount at a tome. When i have ready to take food & found that food is weast food and come a bad smell from food.I can not take this food .
              Hello sir
              I m Imran khan Usman khan
              Nayalaya ki samax date ko mai Nahi aa sakta hoo Q K next morrning At about 8.30 a.m Mera Exam (M.Sc Chem.ka) hai .
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                [Resolved]

                 Darpa Saurav Jyethi 2009-03-17 00:00:00
                I would like to bring to notice that I had a waitlisted ticket to New Delhi from Kanpur on 16 March 2009 in 2A Patna Rajdhani...
                Complaint marked as Resolved Aug 14, 2020

                railways mark

                RRB CHENNAI T.CHANDIRAN S/O V.THOPPAI NO.120 MIDDLE STREET MUSARAVAKKAM VILLAGE & POST PIN -631551 KANCHIPURAM RRB CHENNAI JUNIOUR ENGG. Your Registration ID for JE group :[protected].
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                  Railways — No Clock Room in Itarsi [Resolved]

                   GHS Chakravarthy 2008-11-17 00:00:00
                  Dear Sir,
                  It is Noticed that there is no clock room for keeping the Luggage n any platform of Itarsi. When it is enquired...