Railyatri
1
Submit a Complaint
175
COMPLAINTS

Railyatri Complaints & Reviews

M
mathan1998
from MADUKKARAI, Tamil Nadu
Apr 1, 2022
Report
Copy

Booking Amount refund

Website: Railyatri.in

I had already raised a complaint reg this earlier: I Tried Booking a seat in the 2A compartment on train no 11014, the seat is not booked but the amount of rs.1032 has been debited from my account. Its been 7 days from the debited date but still the amount has not been credited back to my account. And very worst customer support from Railyatri, So I kindly request you to check on this and take the necessary action.

Mob-no:...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
P
priya konar
Mar 26, 2022
Report
Copy

Address: Jadhav Colony Road Belavali, 001 , ramkutir blg, 001 , ramkutir blg
Website: Rail yatri ticket booking app

I was booking the tickets from railyatri app during the payment my money got debited from Google pay 2 times my money got debited but ticket not got booked
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mathan1998
    from MADUKKARAI, Tamil Nadu
    Mar 25, 2022
    Report
    Copy

    Website: railyatri

    I was trying to book a seat in 2A compartment in Train #11014 from coimbatore to Bangalore for name parthiban.But what happened is amount of rs.1032 has been debited from my bank but no seat is booked.

    Mob no:[protected]
    mail:[protected]@gmail.com
    IRCTC id:monishkumar1999
    debited date:25-03-22
    booking date:01-04-22
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sharada66
      from Howrah, West Bengal
      Mar 2, 2022
      Report
      Copy

      Order ID: 20162304
      Refund Amount: Rs. 1241 i did not receive any refund till now please refund it as soon as possible. WHY YOU ALL ARE NOT RESPONDING WHAT IS THE PROBLEM I AM NOT ABLE TO CONTACT YOU VIA PHONE . DO IT AS SOON AS POSSIBLE OR I WILL GO TO CONSUMER FORUM booking date
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Holiday Experts
        Feb 24, 2022
        Report
        Copy

        PNR:- [protected]
        I haven't received the refund yet for the above PNR. I cancelled the ticket 10days back and still there is no update on refund neither i am able to connect with customer care. I dont have any clue what is going on neither i am getting any clear picture on it. Request you to kindly help me to get my refund.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shreekunj patel
          Feb 24, 2022
          Report
          Copy

          Address: Amco Towers, A-5,6,7, Amaltash Marg, A Block, Sector 9, Noida, Uttar Pradesh 201301
          Website: Railyatri

          Unfortunately, my ticket got cancelled on 8/2/2022 as a refund was raised but still not credited to my account.
          There is no proper authority person to reply on behalf of railyatri.
          my order id number is 20142362.
          +2 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            msn7920
            from Rudraprayag, Uttarakhand
            Feb 15, 2022
            Resolved
            Report
            Copy
            Resolved

            Refund of debited amount

            Sir, today i booked a ticket from jodhpur jn to kanpur central in jodhpur hawrah exp and rs 1428 also debited from my account two times but i am not able to download the ticket from railyatri app and also i didnot get any ticket in my email id so please solve this problem as soon as possible....
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            G
            Gajanan Girhe
            Feb 14, 2022
            Report
            Copy

            My bus ticket was 19 jan 2022, there was bus cancelled by bus operator at that time but there is no refund of my money.can i go to the court for this..
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Binithksejpal
              Feb 14, 2022
              Report
              Copy

              Website: Railyatri

              Was booking tickets from this website the money got deducted but neither the tickets were generated nor was the amount refunded ! I request you to kindly look into this on immediate basis !
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Binithksejpal
                Feb 14, 2022
                Report
                Copy

                Website: Railyatri and their payment website

                Hi, I tried booking tickets on this website the amount also got deducted but I have not received any tickets and my booking only was not showing ! I request you to kindly return the amount
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  niles76
                  from Karad, Maharashtra
                  Feb 2, 2022
                  Report
                  Copy

                  Website: Railyatri

                  #2557700 this order I'd I ordered food from railyatri but didn't get my order
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Njde
                    from Shillong, Meghalaya
                    Jan 15, 2022
                    Report
                    Copy

                    Sir My two tickets are cancelled on 25 Dec 21 till date no refund initiated. Please do needful.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Njde
                      from Shillong, Meghalaya
                      Jan 15, 2022
                      Report
                      Copy

                      Sir my two train tickets are cancelled on 25 Dec 21 but till date no refund initiated against cancellation of tickets. My refund ID no. are 2520088 and 2522817 showing in Railyatri application. Please do my needful.
                      You got your money
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Ronnieb97
                        Jan 10, 2022
                        Report
                        Copy

                        I had booked bus tickets from RailYatri App on 20 Dec 2021.
                        Ticket Amount - 3725
                        Order Id - 4086016
                        Bus PNR - AU[protected]
                        Bus Trip - Amritsar to Ambala
                        Bus Operator - Golden Temple Tours and Travels
                        The tickets were cancelled just after the booking was confirmed from the operator side and the operator called us saying the same and also that the refund has been initiated from their end. But it has been 21 days still RailYatri app has not initiated the refund
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Arunbalaji Kumar
                          Jan 8, 2022
                          Report
                          Copy

                          Website: www.railyatri.in

                          My ticket has been canceled and refund is not received nearly for 1.5 month. order id : 17796000, 17392596
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Anup1234
                            from Kudal, Maharashtra
                            Dec 27, 2021
                            Report
                            Copy

                            Address: Railyatri
                            Website: Railyatri

                            I book ticket pnr is [protected] booking id is 18917870. ticket is in waiting list I want to cancel it but it can't cancel.. Plz cancel my ticket and refund
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shreya Sehgal
                              Nov 30, 2021
                              Report
                              Copy

                              Website: railyatri.in

                              Writing review on 30/11/21. booked ticket on 29/11/21. wanted to cancel it. Followed instruct on website. Tab for initiating cancellation isn’t clicking. Only tab to track refund opens. I entered details in that and nothing came up. I have recorded video of the same. Downloaded app. Ticket doesn’t show in my orders section since it wasn’t booked from app. Not possible to cancel on app. Called their customer care number which I had to google. It’s cleverly not mentioned in the contact section of the app. When selected railways option on call, says they don’t have enough agents because of COVID. I selected bus option hoping for help. That man told me he had no idea about train tickets but would ask the train people to contact me. No one did. I emailed them, left comments on Insta and sent a private message on insta messenger and FB messenger. No reply since yesterday. The train is scheduled for departure on 1/12/21. Later they will probably say it’s too late to cancel.
                              Pathetic customer service. Refunding tickets is not possible and they advertise as if it’s the easiest to refund with their website. I have tried 5 numbers to reach them and failed.
                              In case they do get back to me and help, I will update.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                muskan saba
                                from Bengaluru, Karnataka
                                Nov 22, 2021
                                Report
                                Copy

                                I have booked 4 train tickets due to waiting list it was not confirmed but i dint receive the refund yet

                                Kindly check with this and refund the amount as early as possible
                                +4 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Murugalakshmi Chettiar
                                  Nov 22, 2021
                                  Report
                                  Copy

                                  I had ordered food on 19th Nov from Nagercovil express for the station : Solapur arriving on 20th Nov 11am, but after the payment done, I had not received any information regarding the order, NOR the deducted amount got refunded.
                                  My UPI shows the payment is done to the vendor.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    SRIKANTH INTURI
                                    Nov 15, 2021
                                    Report
                                    Copy

                                    Website: Railyatri

                                    Booked a bus ticket through railyatri on 25th, October.But the bus was cancelled on boarding date.Still my refund not received.i'm Sharing the screenshot for Your information.
                                    +1 photos
                                    November 6. 2021 I booked bus ticket due to rain the ticket was canceled but money has not refund for me I call Google Pay but they told my side all are complete railyari move your payment

                                    I'm Complaining about My Refund - Comment #3920876 - Image #0
                                    I'm Complaining about My Refund - Comment #3920876 - Image #1
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      E
                                      Emie Ann Varghese
                                      Nov 1, 2021
                                      Report
                                      Copy

                                      Please refund me for my cancelled tickets
                                      Order no 14828052
                                      And please refund for this cancelled ticket also
                                      Order no 15366833
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        drwas
                                        from New Delhi, Delhi
                                        Oct 27, 2021
                                        Report
                                        Copy

                                        Address: Amco Towers, A-5,6,7, Amaltash Marg, A Block, Sector 9, Noida, Uttar Pradesh 201301
                                        Website: www.railyatri.in

                                        Dear sir/ma'am,
                                        I would like to inform you that i booked a ticket through the app RAILYATRI .
                                        Its a ticket from DLI to KGM on Date & Time of Booking:19-Oct-2021
                                        17:40:45HRS in Train No. & Name:05013/RANIKHET SPL which got canceled and train terminated at old Delhi DLI which is my boarding station.
                                        and I didn't get any response from their team.
                                        I need a return of my money because the train got canceled. I tried to contact them but they haven't responded through mail or mobile .
                                        please look at this issue which I am having with this company.
                                        Thanking you
                                        Mohammad waseem.
                                        [protected]
                                        [protected]@gmail.com
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit
                                          S
                                          Sunilkumar Antony
                                          Oct 24, 2021
                                          Report
                                          Copy

                                          Address: Anil bhavanam,kollam

                                          Dear Sir,
                                          Reference to above matter, money deducted for ticket booking but I didn't got any PNR or Order number so am unable to cancel booking via railyatri software.So am facing issue.Money transferred from my bank acc to INB Stelling Technologies Pri.Acc#[protected] by 20Oct, 2021.

                                          By
                                          Sunil Kumar.A
                                          [protected]
                                          Helpful
                                          1 other people found this review helpful
                                          1 found this helpful
                                          Write a comment
                                          Report
                                          Copy

                                          Post your Comment

                                            I want to submit Complaint Positive Review Neutral Comment
                                            code
                                            By clicking Submit you agree to our Terms of Use
                                            Submit
                                            S
                                            Report
                                            Copy

                                            My bank a/c debited with ref no.[protected] in favour of TECHTELLING TECHNOLOGIES on 7th oct 2021
                                            My Bank A/C Debited Transaction No[protected].My Ticket Not Generated.Please Refund the amount to my Account.
                                            Helpful
                                            1 other people found this review helpful
                                            1 found this helpful
                                            1 Comment
                                            Report
                                            Copy

                                            Post your Comment

                                              I want to submit Complaint Positive Review Neutral Comment
                                              code
                                              By clicking Submit you agree to our Terms of Use
                                              Submit
                                              A
                                              Ashmiha Anwar
                                              Sep 11, 2021
                                              Report
                                              Copy

                                              The UPI payment was initiated, payment done- money deducted but ticket confirmation not received.
                                              Please look into the matter and refund the amount.
                                              Transaction ID: T2109111314326485741194
                                              bank ref no:[protected]
                                              +2 photos
                                              Helpful
                                              Found this helpful?
                                              Write a comment
                                              Report
                                              Copy

                                              Post your Comment

                                                I want to submit Complaint Positive Review Neutral Comment
                                                code
                                                By clicking Submit you agree to our Terms of Use
                                                Submit
                                                N
                                                Naman Verma Bareja
                                                Sep 5, 2021
                                                Report
                                                Copy

                                                Money has been debited from my account but the app is not taking me to irctc password entering page. Please resolve its urgent!
                                                +2 photos
                                                Helpful
                                                Found this helpful?
                                                Write a comment
                                                Report
                                                Copy

                                                Post your Comment

                                                  I want to submit Complaint Positive Review Neutral Comment
                                                  code
                                                  By clicking Submit you agree to our Terms of Use
                                                  Submit
                                                  N
                                                  Naman Verma Bareja
                                                  Sep 5, 2021
                                                  Report
                                                  Copy

                                                  Money debited from bank but app is not taking me to irctc password page please help its urgent!
                                                  +2 photos
                                                  Helpful
                                                  Found this helpful?
                                                  Write a comment
                                                  Report
                                                  Copy

                                                  Post your Comment

                                                    I want to submit Complaint Positive Review Neutral Comment
                                                    code
                                                    By clicking Submit you agree to our Terms of Use
                                                    Submit
                                                    S
                                                    Sourav12341984
                                                    Sep 4, 2021
                                                    Resolved
                                                    Report
                                                    Copy
                                                    Resolved

                                                    Money Debited but neither ticket booked nor money Refund

                                                    Website: RailYatri

                                                    I was trying to book ticket from Chennai Central to Kgp Station. I made transaction with UPI reference no[protected] done on t 03.09.2021 through paytm payments bank. Unfortunately money debited from my account but no ticket is received . Kindly solve this issue as soon as possible....
                                                    +1 photos
                                                    Helpful
                                                    Found this helpful?
                                                    Write a comment
                                                    Report
                                                    Copy
                                                    S
                                                    Sourav12341984
                                                    Sep 4, 2021
                                                    Resolved
                                                    Report
                                                    Copy
                                                    Resolved

                                                    Website: RailYatri

                                                    I was trying to book ticket. I made transaction with UPI reference no[protected] done on 03.09.2021 through paytm payments bank. Unfortunately money debited from my account but no ticket is received . Kindly solve this issue as soon as possible.
                                                    +1 photos
                                                    Sep 4, 2021
                                                    Complaint marked as Resolved 
                                                    Money gets credited to my account. Thank for quick response
                                                    Helpful
                                                    Found this helpful?
                                                    Write a comment
                                                    Report
                                                    Copy

                                                    Post your Comment

                                                      I want to submit Complaint Positive Review Neutral Comment
                                                      code
                                                      By clicking Submit you agree to our Terms of Use
                                                      Submit
                                                      M
                                                      menukapradhan4
                                                      Aug 27, 2021
                                                      Report
                                                      Copy

                                                      Booked ticket today booking shows pending amount got deducted rs. 3103. They have no customer care services because they dont have customer care executive. They are fraud and looting peoples hard earned money. Taking advantage of this pandemic.

                                                      Please help
                                                      +1 photos
                                                      Helpful
                                                      Found this helpful?
                                                      Write a comment
                                                      Report
                                                      Copy

                                                      Post your Comment

                                                        I want to submit Complaint Positive Review Neutral Comment
                                                        code
                                                        By clicking Submit you agree to our Terms of Use
                                                        Submit

                                                        Railyatri Recent Comments