Railyatri Complaints & Reviews

My bus from Manali to Delhi was cancelled by the bus Operator. It has been over a month but I have not received the refund yet. Refund amount is almost Rs 3400 which is quite large. I don't know what else to do after filing refund request and having sent several mails to Railyatri.
I seriously suggest not to use this application for booking tickets as their service is very very bad and not ethical.

I have booked ticket on RAILYATRI portal. 1st time payment fail message appeared and 2 time payment successfully shows, but not received any ticket/PNR/ORDER number. From my ICICI Bank payment deducted 2 times (1900 + 1900). After complaint one payment refund message received (Refund Id :rfnd_JJW8ZymKZyS49g, Initiated On 15th Apr, 2022, Payment Amount ₹ 1, 900, Payment Id pay_JJUzh9AtuPPM95, ICICI Bank). But for 2nd time payment no refund email received. Payment details as under : (Payment Id : pay_JJV2p1Z2wlEsxo,
Method Net Banking : ICICI Bank, Paid On15th Apr, 2022).

Please help us to get refund from RAILYATRI/IRCTC.

My ticket cancil but amount not credited
PNR [protected]
1230

Bus PNR- AU[protected], Order no- 4290192. I had booked this bus running from New Delhi to dehradun for 11:50 AM, 07 March 2022, Monday. The bus was cancelled 2 hours before departure which was very inconvenient. I had filed for a refund which after some time got registered(screen shot included). The given time of 15 days for the refund has passed and i still havent received my refund of 820 INR.

I was booking the tickets from railyatri app during the payment my money got debited from Google pay 2 times my money got debited but ticket not got booked

I was trying to book a seat in 2A compartment in Train #11014 from coimbatore to Bangalore for name parthiban.But what happened is amount of rs.1032 has been debited from my bank but no seat is booked.

Mob no:[protected]
mail:[protected]@gmail.com
IRCTC id:monishkumar1999
debited date:25-03-22
booking date:01-04-22

Order ID: 20162304
Refund Amount: Rs. 1241 i did not receive any refund till now please refund it as soon as possible. WHY YOU ALL ARE NOT RESPONDING WHAT IS THE PROBLEM I AM NOT ABLE TO CONTACT YOU VIA PHONE . DO IT AS SOON AS POSSIBLE OR I WILL GO TO CONSUMER FORUM booking date

PNR:- [protected]
I haven't received the refund yet for the above PNR. I cancelled the ticket 10days back and still there is no update on refund neither i am able to connect with customer care. I dont have any clue what is going on neither i am getting any clear picture on it. Request you to kindly help me to get my refund.

Unfortunately, my ticket got cancelled on 8/2/2022 as a refund was raised but still not credited to my account.
There is no proper authority person to reply on behalf of railyatri.
my order id number is 20142362.

My bus ticket was 19 jan 2022, there was bus cancelled by bus operator at that time but there is no refund of my money.can i go to the court for this..

Was booking tickets from this website the money got deducted but neither the tickets were generated nor was the amount refunded ! I request you to kindly look into this on immediate basis !

Hi, I tried booking tickets on this website the amount also got deducted but I have not received any tickets and my booking only was not showing ! I request you to kindly return the amount

#2557700 this order I'd I ordered food from railyatri but didn't get my order

Sir My two tickets are cancelled on 25 Dec 21 till date no refund initiated. Please do needful.

Sir my two train tickets are cancelled on 25 Dec 21 but till date no refund initiated against cancellation of tickets. My refund ID no. are 2520088 and 2522817 showing in Railyatri application. Please do my needful.

I had booked bus tickets from RailYatri App on 20 Dec 2021.
Ticket Amount - 3725
Order Id - 4086016
Bus PNR - AU[protected]
Bus Trip - Amritsar to Ambala
Bus Operator - Golden Temple Tours and Travels
The tickets were cancelled just after the booking was confirmed from the operator side and the operator called us saying the same and also that the refund has been initiated from their end. But it has been 21 days still RailYatri app has not initiated the refund

My ticket has been canceled and refund is not received nearly for 1.5 month. order id : 17796000, 17392596

I book ticket pnr is [protected] booking id is 18917870. ticket is in waiting list I want to cancel it but it can't cancel.. Plz cancel my ticket and refund

Writing review on 30/11/21. booked ticket on 29/11/21. wanted to cancel it. Followed instruct on website. Tab for initiating cancellation isn’t clicking. Only tab to track refund opens. I entered details in that and nothing came up. I have recorded video of the same. Downloaded app. Ticket doesn’t show in my orders section since it wasn’t booked from app. Not possible to cancel on app. Called their customer care number which I had to google. It’s cleverly not mentioned in the contact section of the app. When selected railways option on call, says they don’t have enough agents because of COVID. I selected bus option hoping for help. That man told me he had no idea about train tickets but would ask the train people to contact me. No one did. I emailed them, left comments on Insta and sent a private message on insta messenger and FB messenger. No reply since yesterday. The train is scheduled for departure on 1/12/21. Later they will probably say it’s too late to cancel.
Pathetic customer service. Refunding tickets is not possible and they advertise as if it’s the easiest to refund with their website. I have tried 5 numbers to reach them and failed.
In case they do get back to me and help, I will update.

I have booked 4 train tickets due to waiting list it was not confirmed but i dint receive the refund yet

Kindly check with this and refund the amount as early as possible

I had ordered food on 19th Nov from Nagercovil express for the station : Solapur arriving on 20th Nov 11am, but after the payment done, I had not received any information regarding the order, NOR the deducted amount got refunded.
My UPI shows the payment is done to the vendor.

Booked a bus ticket through railyatri on 25th, October.But the bus was cancelled on boarding date.Still my refund not received.i'm Sharing the screenshot for Your information.

Please refund me for my cancelled tickets
Order no 14828052
And please refund for this cancelled ticket also
Order no 15366833

Dear sir/ma'am,
I would like to inform you that i booked a ticket through the app RAILYATRI .
Its a ticket from DLI to KGM on Date & Time of Booking:19-Oct-2021
17:40:45HRS in Train No. & Name:05013/RANIKHET SPL which got canceled and train terminated at old Delhi DLI which is my boarding station.
and I didn't get any response from their team.
I need a return of my money because the train got canceled. I tried to contact them but they haven't responded through mail or mobile .
please look at this issue which I am having with this company.
Thanking you
Mohammad waseem.
[protected]
[protected]@gmail.com

Dear Sir,
Reference to above matter, money deducted for ticket booking but I didn't got any PNR or Order number so am unable to cancel booking via railyatri software.So am facing issue.Money transferred from my bank acc to INB Stelling Technologies Pri.Acc#[protected] by 20Oct, 2021.

By
Sunil Kumar.A
[protected]

My bank a/c debited with ref no.[protected] in favour of TECHTELLING TECHNOLOGIES on 7th oct 2021

The UPI payment was initiated, payment done- money deducted but ticket confirmation not received.
Please look into the matter and refund the amount.
Transaction ID: T2109111314326485741194
bank ref no:[protected]

Money has been debited from my account but the app is not taking me to irctc password entering page. Please resolve its urgent!

Money debited from bank but app is not taking me to irctc password page please help its urgent!

I was trying to book ticket from Chennai Central to Kgp Station. I made transaction with UPI reference no[protected] done on t 03.09.2021 through paytm payments bank. Unfortunately money debited from my account but no ticket is received . Kindly solve this issue as soon as possible.