Railyatri Complaints & Reviews

Buking failed end transaction successfully my account buking date 6/10/2020 mighlani bus 11.30pm bhopal to chhindwara buking 1"parbin bano F41 2'mohd juned m25 juanry date 8 /10/2020 please refund my money

I Was booked a train ticket on 1.10.2020 Truchirappalli to Chennai Egmore Amount only collected from my ATM Card 298/ But ticket not coming . MyOreder Id 7569953
My E mail id [protected]@gmail.com
CorporationBank Thillainagar

Rail Ticket not getting but amount collected from my ATM card

Our tickets from Ernakulam to Allahabad has been cancelled on 20th Jun 2020 (lock down period), till now the amount Rs.4074 has not been refunded.
PNR No. : [protected]
https://images.railyatri.in/invoices/invoice_4_41590626_6591412.pdf

Kindly take necessary action.

Please refer refund of rs. 768.75 has been initiated last 20 days for journey date of 09 apr 3020 train no 15910 from lalgarh to mansi jn. Refund processed.
Refund of rs. 768.75 has been forwarded to the payment gateway. Refund txn id: 20200315111212800100168930719338699. It takes about 5-7 working days for the money to be credited to your bank account / credit card / debit card / any other modes of payment. Please contact our support team at +91-[protected] with the refund txn id for any enquiries.

I booked a bus from hosur to chennai on 22nd feb 2020 10pm 4seats but due to seat upper bearth selection i cancelled seats. But during cancellation through intercity travel app selected wrongly bus was cancelled by operator selection on 19th feb 2020. I informed earlier but no action they simple telling due to your mistake amount can't be refunded. Customer care not ready to ear my problem they every time cutting phone line during explaining the issue.
Poor customer service.

I made my payment through google pay for ap express,, but my ticket was did not booked,, i want my refund back as soon as possible i have attached the screen shot of my payment receipt, i need immediate response for it, i don’t know what was happend but i want my refund back please go through this and solve my issue.. Don’t make me wait it’s not the 1st time every time when i want to book my ticket it’s not responding in a right way,, solve my issue as soon as possible

Dear sir,
I didn't get service for online ticket booking on railyatri from mumbai to mangalwedha dated 26/10/2019. I was waiting at stop from 9pm to 11 pm but bus didn't come to the stop. I called on the contact numbers provided on ticket but they told me that your name is not in our booking list. Your ticket is not booked with us.
After waiting upto 11 pm i had not traveled with that bus. I had asked for refund but railyatri is accusing me of lying.
Please do the needful.

Ticket order id 2496477

I had ordered 4 deluxe thalis, 3 mini thali and 3 paneer roti combo and one dal fry and one mixed veg. However, i didn’t receive the three paneer rotis combo and dal fry, and was charged full for this, which was approximately 1900/- the food quality was pathetic, with the rotis hardly cooked. Instead of jeera rice it was plain rice. The khadi was just yellow water with a tinge of curd. No taste whatsoever order nos. 1794888, 1794990. Food...

Hi,

I recieved incomplete food today at njp station.
I ordered veg deluxe thali. It comprises of 4 rotis but we got only 3 rotis, even sweet which was included was not served. While ordering i requested on call to provide salad with salt which was also not given. Overall the food was good but as i paid the whole amount why every item was not given. Please provide concession on this.
My order id was 1695791...

My cash back not came in my account fully. I can book ticket one thousand one hundred rupees for three ticket so cash back not came hundred rupees. Railyard app is not good because this all not give the cash back half or less than half whenever mor tickets book not cash back done.. Ok so i can not run without cash back railyard app ok. So please i can request hundred rupees cash back per tickets or three tickets.

Food ordered payment also done but food not delivered order no 1598316.

Date 21st feb, at vijayawada srikrishana foods

Ordered food for senior sensitize on time they are not delivered food simply they are saying mobile is not reachable but mobile is on reachable status.

Rajyalakshmi
Mobile no: [protected] email id: [protected]@gmail.com
Train - 12839 - howrah - chennai central sf express
Pnr na
Seat/coach b2 / b2
Order detail
Order id - 1598316
Delivery time[protected], 20:20
Delivery station - vijayawada junction
Krishna foods
Address - d. No. 12-15-41, tarapeta, nehru road, vijayawada - 520001.
Paneer combo (Paneer with 3 roti)
₹ 160.00 x 1
₹ 160.00
Mini thali
₹ 154.00 x 1
₹ 154.00
Veg thali
₹ 182.00 x 1
₹ 182.00

My refund was not gave in my account. I can ordered the food tomorrow but my refund money not gave in my account. Why. I want to give our money. So please give my money.. I can book four tawa roti and gulab jamuna four but yet my payment not give my account wallet. Why this is the fault of railway and rail yatri not fault. Please cooperate me and my balance give in my wallet.

Dear sir,
I order food for my sister against order I'd 1522363 and paid online. But courier boy charge 160 RS. By making her fool. I told her this is you COD order so you must have to pay 160Rs. She got confused and paid him which don't have any mean.
Sir please refund my amount and take strict action against him.
Thanking you
Vishal

I have purchased 08 tickets on 22nd december, 2018, payment was made through inb atom technoligies ltd., ref. No is[protected]igafatwq4, but my pnr no. Was in my phone which has lost on 3rd jan, 2019, now i want to cancelled the tickets, how can i do it? I have 2 pnr number, both were in my mail box of loosing phone. Now i can not cancelling the tickets in absence of pnr numbers.

From railyatri application, i booked a cab from rajkot (Gujarat) to veraval (Gujarat), for 24th nov 11.30 am, (Dzire, etios, or indigo).
Orderid - 48470.
Car type : sedan
Distance : 190 kms
Pick up address: railway station rd, junction plot, rajkot, gujarat 360001
Drop address : rayon housinf society, 80 feet road, near irc ground, veraval - 362266

The pnr [protected] was in waiting list after chart preperation. So i had got a message from rail way that the refund will came to bank amount with in two working days, ie is 24/10/2018. Still the amount not refunded to my bank account. I had done the booking through railytri app. So kindly help in this regard and do the need ful very immediately. The journey date for which has done was 22/10/2018. It is a big amount and very quickly need refund pls.

I placed an order for a meal well before time in lokmanya tilak cochuveli super fast exp as there is no catering facility is available in the train. These bastrd could
Not even deliver the food but also not replied back phone call. I made several attempt to talk but the did not replied properly and transferring call from one department another. This was really ridiculous. I advised every one not order the food from railyatri. One of the worst experience i ever had.

Already pre paid cab, driver did not came, and customer care also confirmed that, the driver will not come. Already mailed, but no response. Now lost my Rs2300 money, no refund at all.

#cab did not came
#no refund for pre paid amount Rs2300
#no reply in email even after 5 days.
#worst service ever i have imagined

order id: 47405
Email Id: [protected]@gmail.com

I had booked railway ticket booking for 8 people charged around 900 rupees, without not confirming the cancellation the ticket had been cancelled and refunded only 15 rupees this totally horrible of steeling my money from your company try to contact you, but not reachable, what is process totally frauding, even i cancel from railway it will be charged only 200 ruppess not 800, no clarification, this show we cannot bear on this site
Sontosh kumar k

While travelling on train no.12982 on 23.9.2018, i had booked 2 deluxe thali meals through your mobile app. Vide order no.1084013 and paid full amount online to be delivered by rail yatri delivery partner hotel la abode, bhilwara and. Instead of delivering deluxe thali meal, they delivered two mini thalis wrapped in a dirty newspaper. The quantity of vegetable and dal was very much inadequate. Instead of four chapatis, there were three chapatis and instead of three vegetables, only two vegetables were there and that too in very little quantities, not sufficient for even two chapatis. Sweet was also missing. I would request you to immediately blacklist this restaurant and terminate their contract so that they may not cheat travellers. I would also request you to refund the excess amount charged by the restaurant and compensate me for deficiency in service. An early action in the matter is requested.
Thanks,

1084323 towards booking of food on train. I hd paid the amount thru online. No food was delivered by vickey restaurant at khurda road to me today as per booking. Booking was confirmed as shown in my order details. No i put my grievance to refund my money along with compensation for non-drlivering of food to me. Necessary steps to b taken against such fraudulent activity/cheating customer. I need compensation as per law and immediate refund of my payment made towards abv booking number no. 1084323. I managed to get some food before the train started from khurda road station after looking/waiting for the person of of vickey restaurant for 20minutes. I have been cheated by the said restaurant. Pls look into the matter and arrange to settle my claims as stated herein above.

I have booked tatkal ticket and paid money to railyatri on 13 sep and ticket not booked, however refund of 856 is not received yet.
When i dialed toll free nr of [protected], no response or immediately call disconnected and drop an email to rail yatri, they automatically closing the ticket and referring to contact above toll free nr.
Put a lot of effort to get my money back to my bank account.
My order nr is 1576175 booked on 13 sep.
Please reach out to me [protected] for further details.

Sir

I booked ticket at railyatri. My pnr no is :[protected]. I checked pnr status in railyatri app & i saw that chart not prepared & immediately i cancelled my ticket but for refund enquiry when i contact railyatri support. They are saying that you have cancelled ticket after chart has been prepared & trying to cheat me by keeping the money & told me that no refund will be given. Kindly take strict action against railyatri & refund my amount which i am eligible after cancellation.

Best regards,
Shubham pandey

I ordered my food at kota junction.. One chiken chilly dry and 4 rotis and i got a soup with no chiken and roti was spoiled and dirty smell was coming.. I raised a complaint and i was empty stomach.. I paid 205 rupees and all wasted.. I gave food pict to the given numb.. They told they will contact me.. And the customer service helper is just rude..

I had booked two tickets from raipur to jabalpur up & down on 22.08.2018, for journey date[protected] and[protected], and cancelled the same on[protected] in the morning, but now they are denying the cancellation. The matter was refered to them vide complaint no. 1388311 & 1388362. They have denied, saying the agent has not cancelled the ticket. Where does the agent is involved

Railyatri,

I booked a bus ticket through railyatri website with the below info.

Orderid - 780990
Visakhapatnam to vijayawada
Pnr -
Travels - sri sai ganesh travels
Dep time - 10:00 pm aug 28, 2018
Seat no. - 17
Total fare paid rs.403.2
—
Boarding pt - gurudwara
Landmark - near bus stand

I waited for almost 1 hr but i didn't get the bus.
Later i realized the bus service is only a fake service.
Just because of this bus i missed my journey and lost all the programs.

As it was the last bus i was forced to take a hotel and had to pay extra despite of the ticket loss.

I need justification.

Thanks
Tarun
[protected]
[protected]@gmail.com

Rail yatri has indeed become hopeless.
The customer care no[protected] is not responded for inordinately long periods, i have held till 21 mins on one occasion with my position as no 1 as announced by automated voice.
The agents just do not listen, are rude very enough if connected.
If connected to agent, the calls are kept on hold for inordinately long period again and / or disconnected by them and the ordeal again starts of connecting to an agent.

Hello team
I ordered rakhis quantity 2 on 12 the aug 2018 still I didn't get any track or any message and call
My order number is 8659
And I called to customer care number so many times
But I didn't get connected to agent and disconnected
Yesterday and today I sent a mail to this for track but still I didn't get any reply. Am struggling with your service.
Can you please contact me as soon as possible otherwise I will cancel the order and I didn't refer anyone. Contact me on this NUM [protected] orelse through the mail [protected]@gmail.com.
Kindly please respond to me within 24hrs
Thanking you

Order id= 394063
Pnr no.= *2959
I booked bus from hyderabad to hubli on 11.01.2018 (Vrl). But bus was cancelled by operator. After that i sent refund request through railyatri. Vrl people told you will get refund from railyatri, till now my amount is not refunded...
Your railyatri person said that the amount will be refunded in 6 to 7 days but now many days has completed.
Plzzz sir refund my amount.

I have booked food online of www.railyatri.in and order confirmed by The Banyan tree hotel with advance payment but food is not supplied in my coach when I reached to the katpadi station.i was traveling with my family with 2years old chiled.train was late and I have called to the concern person to confirm before 45min in bellow number they told they will supply([protected])but food not received and night 10:30pm I could not able to find the food.need action on the same on top priority.coch numberB4.seat number-52.train number -22817.please find the attached screenshot of my order