Reliance Mobile Services
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COMPLAINTS

Reliance Mobile Services Complaints & Reviews

S
sushantpatro
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of deducted amount

Dear Sir,
I have filed the complain and my amount was deducted but till now not refunded back. Furtheremore again an amount has been deducted from the mobile no. [protected] with the following details-

1. Amount charged for VAS Jumpgames GSM Rs 30.00 Dt 04 OCT 13 at 2048 hrs

Please inform the concerned for immediate refund otherwise I will file a case in consumer court.
It is also pertinent to...
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R
rekha yenbhar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted subscription of VAS

Address:Pune, Maharashtra

Sir,
I have Reliance GSM pepaid simcard no.[protected].Although i have not subscribed any of the Value Added Services(VAS)., They have Added(1) VAS Like VAS Fun service on[protected] at 8.17 p.m. (2)VAS Tech Zone Service on[protected].22p.m.(3)Fun service on[protected] at 4.53p.m.(3)VAS Osian on[protected] at 4.58p.m....
And the amount deducted are 7 & 20 rupees respectively...So i request to refund my balance as it was.and...
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M
mushtaqda
from Samba, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reliance mobile company cheated me (Small Money is BIG SCUM)

Address:Srinagar, Jammu and Kashmir

I Mohamad Ibrahim Dar, Is the customer of Reliance Sim. My mobile No. is [protected]. I am very much dissatisfied from Reliance service provider. Yesterday at 8:30 PM I did recharge of Rs. 20/- Nett. for calling to my Clients. I am not so rich to recharge again and again my sim card. My money is always Limited and I am using my mobile for my Small business. Today I was in sleeping mode, and when I woke at 11:30 P.M then I am trying to call...
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I
isanimtiaz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FALSE BILLING

Address:Mumbai City, Maharashtra

DETAIL COMPLAINT WRITTEN TO RELIANCE

Dear All,

As per my today’s interaction with your Blackberry Customer care officer, she has shown me the necessary changes which will hopefully resolve my Excess charges issue in future.

I am very disappointed with reliance services and their mechanism to handle Customer Complaints and queries.

Despite of complaints being pending and resolutions...
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A
ashoka187
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No network coverage

Address:Mumbai City, Maharashtra

I was using reliance gsm sim card on my mobile Micromax A75 since last 15 days and it worked like a charm a day back. I activated the gprs monthly pack a week ago, everything was working fine till day before - yesterday afternoon. Suddenly reliance network went off and since then I am unable to receive calls (callers receive message as the number is switched off), could not make any calls neither use gprs internet. There is no network coverage...
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K
kesavadev
from Bengaluru, Karnataka
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CRBT Service invoked without my consent

Address:Palakkad, Kerala

I would like to raise a complaint to this forum, Reliance has activated CRBT service without my consent. I recieved a message on 08/06/2010 11.24 PM saying that CRBT has been activated and Rs 30/30 days was deducted my Prepaid Account Balance.

But that time i was in sleep and sure that i have not activated for the same.

Also i have been receving lot of service providers calls and i have activated DND still...
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B
Baskaran
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idiotics responses from reliance executives

See the bull shift replies from reliance customer care excutives...

Dear suparna waghmare

The reason why i am escalating the issue in email is there is no response for the past one and half month on this request in your local reliance office.

I have visited your reliance office more than 5 times "jpr communication, tirupattur - 635 601. Vellore district

You are again advising...
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M
Mayuri Ashok Raut
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No coverage at my place

Dear Sir/Mam,

My details-
Mobile nos-[protected], [protected], [protected] (DATA CARD)
Problem Faced at below add.
Add-C/o S.B.Dhamdhere,
E-6/62, Tridal nagar CHS,
Shastrinagar,
Yewada,
Pune-411006

I am complaining to Reliance Costomer Care about network problems for above mentioned mobile as well as data card nos at above mentioned address Since.03.05.08....
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J
Jyotsna Agrawal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducting Unnecessary charges for SMS

I have been using Reliance Mobile services since past 10 months and recently I found that they are charging me for STD SMS even when I am not using this service.
Today morning when I got up and checked with the customer care, they told me 2 STD SMS has been send from my mobile at mid night around 3 AM and they refused to give the no. where I have supposedly send the SMS. All the while I was sleeping and I have not send these SMS.br...
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