Shopclues Q0010
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COMPLAINTS

Shopclues Q0010 Complaints & Reviews

V
vkatta
from Ahmedabad, Gujarat
Oct 1, 2021
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Seller has send a used worng item and no help from qoo10 or the seller

Address:qoo10 - seems to be Harayan. The seller Karnavati Express - Ahmedabad
Website:www.qoo10.in

I had order a WS-858 Wireless Karaoke Handheld Microphone USB KTV Player Bluetooth Mic Speaker vide order #92034880 dt. 02 SEP 2021. The seller has supplied a used and totally different mic. Return request was raised on the samde day and after much follow-up, return pickup was arranged on 12 SEP 2021. However, it could not go through as the concerned Delhivery AWB no mentioned to the pickup agent was wrongly mentioned[protected] instead...
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Address:qoo10 - seems to be in Haryana. Seller - Chennai
Website:www.qoo10.in

I had placed order #92242494 for AVN Elite Mini Portable USB Rechargeable 3 Speed Fan (Colours May Vary)and # 92242495 for AVN Elite Selfie Flash LED Light with Rechargeable 36 LED Light,3-Level Adjustable Brightness For Al on 17 SEP 2021. The package was delivered on 25 SEP 2021 and finding the same to be too small to acoomodate both the ordered items (5' X 3' X3' package, gross weight 107gms), return request was raised on the same day....
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S
Sheik Jaffar
Sep 17, 2021
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No support from Qoo10 and by seller

Website:www.qoo10.in

Order no. 92038369
Ordered on sept 4th 2021
Item - Sandisk Ultra Dual Drive USB Type-C 32GB

But Delivered SanDisk ultra drive. Not Dual drive with Type C. Totally different item received. Unable contact customer care or seller. Worst experience with ShopClues Qoo10.

Product returned to seller. But I didn't received replacement or refund....
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S
Sheik Jaffar
Sep 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered different product

Website:www.qoo10.in

Order no. 92038369
Ordered on sept 4th 2021
Item - Sandisk Ultra Dual Drive USB Type-C 32GB

But Delivered SanDisk ultra drive. Not Dual drive with Type C. Totally different item received. Unable contact customer care or seller. Worst experience with ShopClues Qoo10....
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A
Ashwini Behade
Aug 16, 2021
Aug 26, 2021
This thread was updated on Aug 26, 2021
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My amount is deducted but order is not placed

Website:Qoo10 shopclues prime mall

I have placed an order on 4th August 2021 for a sling brown bag for rs 101.4rs ...
My ammountvdeducted but order is not placed.
Their support team is asking me to check with bank, i have chevked it but the ammount is fredited to shopclues account.
These people arent accepting that ammount has been credited to shopclues account.
I have been raising complaint since 4th August but nobody is helping...
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K
kartikji76
Jul 30, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
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My Product Is Broken And He Give Me Not Refund

Website:www.qoo10.in

Sir Mene 14 July 2021 Ko Shopcles Q0010Ke App Se Product( Taj Mahal Tea 1Kg) order Kiya Tha Order No:[protected] Cart No:[protected] Order Date :- 14 July 2021 sir Ye Order Mere To Bad Condition Me Recived Nahi Hua But Under Se uski Tea Sub Nikhi Hui Thi Aur Bekar Ho Gayi Thi Sari Tea And Ye Ab Mere Ko NA To Koi Response De rahe He Na Tea vapas Leke Ja Rahe Na refund Kar rAhe Plzz Mera Ye Order Refund Kara Dijiye Plzz...
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kartikji76
Jul 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Till Not Delivered

Address:Company Name Nahi Pata Vese Vo Olive Bazar ke naam se bhejti he
Website:www.qoo10.in

Sir Mene 1 Order 16th july Ko Place Kiya Tha But Abhi Tuk Mera Order na To Shipped Hua HE Na Hi Delivered Andcompany mera koi bhi response nahi de rahi aur na hi delivered kur rahi ye complaint me 29 tarik ko kur raha hu abhi tuk shipped bhi nahi hua he plzz solve my problem
Order Date[protected]
Order No:[protected]
cart No:[protected]...
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