Soon Cabs Complaints & Reviews
The customer service team is pathetic.
They are not trained and they respond to you in a rude way. The representatives chat with colleagues and make fun of the customer on the call. They also hang up without answering to your query.
A male representative verbally abused me for complaining that the team hangs up the call without resolving.
I used their services for 3 months on a daily basis and after this...
They are not trained and they respond to you in a rude way. The representatives chat with colleagues and make fun of the customer on the call. They also hang up without answering to your query.
A male representative verbally abused me for complaining that the team hangs up the call without resolving.
I used their services for 3 months on a daily basis and after this...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Verbal Abuse, most unprofessional cab company
Address: | Bangalore, Karnataka |
I hated it; it’s a con game they are playing. Please never request their services. It’s a simple trick – they advertise with Just dial services quoting a Rs 450 for 4 hour service. Once you contact them and schedule a pick up (they are very nice at this time) – they call you back and confirm a cab. This is when the ordeal starts. After changing 3 drivers a driver will agree to come about 30 min after your scheduled pick up time and...
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Soon Cabs Recent Comments
- Verbal Abuse, most unprofessional cab company
I hated it; it’s a con game they are playing....5