Stanza Living Complaints & Reviews

I had vacated the stanza living residence in May month in Bangalore. I was told that the security deposit will be refunded within 15-20 days. When I dropped a mail to [protected]@stanzaliving.freshdesk.com, they asked me to fill the Google form and told to wait for 3-4 days. After continuously mailing them, they asked me to send the alternate bank details since the refund got bounced. Even after sending the alternate bank details there has...

I have lock-in period of 3 month after the end of 3 month call came from Stanza Living they said that you have to extend the lock-in period to 1 year but when I have entered in the contract they said that you have to leave whenever you are free to leave after giving 1 month prior notice from the date you want to leave and you have stay 3 month compulsory and then you can stay or leave the premises after giving 1 month prior notice. And when...

Reference: 22HAMBA030

I was asked to pay 10, 000 by one of the sales agent Rachit for booking a room. The website said the booking amount is 500. But the sales agent made me pay 10, 000 without mentioning that it is a non refundable amount.

I dont think any organization would make a customer pay 10, 000 without the customer checking out the room. The pictures sent to me did not match the room. The place was...

This review is an eye opener. Please read it full.

Horendous experience I had with this PG. Spare some time to read and understand my story. I came to Bangalore and looked out for PG in Marathalli area. I came and visited the place and told that tomorrow evening I will be coming with luggage. When I checkout from hotel, I call them in prior that I am coming so clean up the room. They said please come. When I reached the room,...

Firstly this company "Stanza Living" is totally bogus and fraud. They keep changing staff every month as their management is so awful. So basically I have stayed in stanza Living, vadodara for 2 years I totally hated it but I didn't have any option. The food was pathetic and so were their services. They do not even have a proper customer care support. Now I have been trying to get in touch with these people for my deposit amount to be refunded...

Hi
This April I came home from Bangalore they asked me for 6000 rs for the luggage fee, I told them by April I'm leaving the building because of the lockdown I couldn't take my things now they are like if you want to vacate you have to pay all three months rents which is rs60000 for both me and my sister they are not even responding properly please be cautious they only want money I would not suggest any one to stay there and the food...

Hi, I have vacated Stanza Living Canberra House, Kukatpally Hyderabad on 4 Jan 25 (Move Out Date). My Room Number is CBR0206 and my user id is 24CBRBA145. After multiple calls, Whatapp enquiries with RC's and concerned team. Every time they are saying it will be received in 7 days (Firm Date is not provided every time i call them). Today date when i am doing this complaint is 20 Mar 25. More than 2 Months(75 Days) has passed but still i have not received my security deposit amount.
Kindly do the need ful and make my security deposit and late fees for every day possible to me as they charged us the same for 2 days delay.

Dear Mr. Anindya Dutta,

I hope this letter finds you well. I am writing to bring to your immediate attention the distressing and unacceptable experiences my ward and other students have encountered at your Greater Noida residence located at FFFH+X25, Adelaide House, Plot No. 28/1A, Knowledge Park III.

As a concerned guardian, I am deeply troubled by the consistent and flagrant disregard for basic standards of service and care provided by Stanza Living. Despite our trust in your establishment, the quality of food served to the students has been abysmal. Numerous instances of substandard, and at times, rotten food being provided have come to my attention. This poses a serious health risk and is absolutely unacceptable.

Moreover, the promised housekeeping services have not been provided, contributing to an unhygienic and uncomfortable living environment. It is distressing to note that rather than addressing these issues professionally, the staff, particularly Mr. Pankaj Verma, have displayed unprofessional conduct and even resorted to misbehavior when approached regarding these concerns. This behavior is not only unbecoming of a professional but also completely unacceptable when dealing with students.

I have diligently gathered evidence, including call recordings and testimonials from affected students, to highlight the severity of these issues. The manner in which my concerns were dismissed and my ward was forced to leave the premises by your staff, particularly Mr. Verma, is deeply concerning and reflects poorly on the values of your establishment.

It is with great disappointment that I am compelled to inform you that if immediate and substantial actions are not taken to rectify these issues, including a marked improvement in the quality of food, reinstatement of promised services like housekeeping, and appropriate disciplinary action against the staff involved, I will be left with no choice but to escalate this matter to the consumer forum and seek legal recourse.

I implore you to take this matter seriously and initiate strict measures to rectify the deficiencies in service and ensure the well-being and safety of the students residing at your establishment. I kindly request a prompt response detailing the actions taken to address these concerns.

Sincerely,

Name :- Shaurya Kashyap

Room Number :- 315

I was a past resident of stanza Compton house, one day out of nowhere they gave all the residence a vacate notice and asked us all to leave in 5 days (which is against law) and they assured us that they will give us our money back that includes advance end month rent, deposite, pro rata fee of the same month they kicked us out and also 8 months worth of maintenance fee, in total they should give me ₹24000, its been 1 month and there is no response from anyone from stanza company about our money. This company is a scamming company, please help me to get back my money. I had sent them multiple emails but they are not responding, they are not calling me to talk about this issue.

I have deposit 9500 as security and i met all to criteria
my last day was 16 sept in stanza living pg and they supposed to pay my deposit within 45 days
the given time is already passed still they are not paying my security deposit

Dear Stanza Living Team,
My name is Aishwary deep singh user id - 23SBABA088

I hope this message finds you well. I am writing to express my extreme dissatisfaction and disappointment with the recent experience I have had with Stanza Living, regarding my booking at stanza living Santa Barbara bhawarkua property.

On 19/09/2023, I made a booking for room 410 at the aforementioned property and promptly paid the full booking amount as requested on the move in date 22/09/2023. I was provided with a booking confirmation, and I was looking forward to moving into my new accommodation as per the agreed-upon move-in date, which was scheduled for 22/09/2023

However, to my shock and dismay, when I arrived at the property on the specified move-in date, I was informed that room 410 was not available because the person with whom I had to share the room with has the keys and he is not at the property and they told me to stay for a temporary basis till evening at another room in the ground floor This was not only inconvenient but also highly distressing, as I had made all the necessary arrangements based on the confirmed booking.

To provide a temporary solution, the Stanza Living team has provided me with another room for the time being. However, it has now been four days since my arrival, and I am still unable to move into the room I initially booked (room 410). This situation has left me unable to unpack my belongings and has added significant inconvenience to my stay.

I immediately reached out to your customer support team to seek clarification and a resolution to this issue. Mr. Pushpendra (company representative ) at 24/09/23 after 2 days came to me and said he is here to resolve my problem but he also tried to convence me to get settle at another room as company does not prefer a working male and a student to share a room together. Which is nowhere mentioned in the contract or your terms and condition which is unacceptable to me. He said he will resolve this matter within 24 hour Unfortunately, he didn't show up today. I have not received any satisfactory response or assistance from your team thus far. This lack of communication and accountability on your part has added to my frustration and inconvenience.

I want to reiterate that I made the full payment for room 410, and it is o[censored]tmost importance to me that I receive the room I have paid for. I understand that there may be temporary challenges, but I believe it is fair to expect a clear timeline for when room 410 will become available to me.

I kindly request an immediate resolution to this matter. I expect a clear explanation for this lapse in service and a commitment from Stanza Living to provide me with room 410 as soon as it becomes vacant. I hope that you will treat this complaint with the utmost urgency and take immediate steps to rectify the situation. I trust that Stanza Living, as a reputed and responsible service provider, will address this issue promptly and ensure that such incidents do not occur in the future.

I'm Karan Parmar. I was a resident of STANZA LIVING TAMPERE HOUSE on a 03 month contract. User ID- 23TMPBA026 and Room no- TMP0303. I vacated stanza on JUN 28 2023 as my contract about to end and I was going home. I have provided my bank account details as well by raising ticket they are not responding to that too. My refund of Rs. 9548 is pending with them. It's been more than 2 months now and I still haven't received it yet. I did multiple calls to the operations team and got the same reply each time in response got the same answer that it is under process. On top it I reserved my booking one month later I did paid them Rs.6000 that too I have not received as I didn't went later. Even the calls to stanza don't go through much. Each time you call they say that it is under process. This is just a huge scam and fraud in the name of Terms and condition!! When we stay there, they used to start bugging us weeks before the due date for the rent on each month and even threaten to cut off facilities like wi-fi. Now when it's their turn to pay back the refund, this is how they treat us!!! If this is how they are going to be, then I'll be left with no choice but to take the matter to the officials! I have been patient for too long and this is just not fair!

Water scarsity is very frequent, water from the appartment is allegedly taken for construction purpose in the near by apartment and hence water gets over very soon even after refilling. Residents do not have access to operate the water motor and every time water gets over, we need to call the resident captain who is not available most of the time. The other option is to call the cleaning staff who keeps on changing every month or so and are available only during day time. We need to wait for hours before water supply is restored even after paying comparitively high rent.

I booked a room in stazna living villareal house for ₹10000/- as per their advertisement that and also assured me that all the rooms in that property were the same and spacious but when I visited the house they were not at all the same as shown in the video and so so small that it was very pathetic to live in it. When I register a complaint about it, all they say to talk about it to another person. They even registered my complaint but are not acting upon it but its been a month

Hi,

I am sai Raghava

Loaction - Hyderabs

I had been stayed in JNTU stanza living for ~ 6 months. I did vacate the PG on first week of Jun 2023. I didnt get my refund till today. They are not responding to any mails. If i raise the ticket, they are closed the ticket themselves after few days without responding to the issue. There is customer care number and any other contact.

Room number - RDU0110
User ID - 22RDUBA176

I was living in stanza living for a few months, just one week back I came to my hometown for personal business and got information over WhatsApp group that the pg needs to be vacated as they are handing it over to some other company, no mail communication for it, without my consent they packed my stuff and left it at reception and some of my stuff like bucket mug etc. Is missing from it, now they are not responding to my calls and I have also not received any mail for my deposit refund which was 14k.

Hey,

My name is Prachi Parwani
I have stayed in Sacremento House stanza living Bangalore for 2 months. Even though the agreement period is 3 months stanza living agreed for the stay of 2 months and promised to return the security deposit.

I left stanza living property on 31st may 2023 and till now I didn’t receive my security deposit from stanza, I have mailed my complaint to stanza operation team many times and contacted them regarding this issue, no proper response has been given from their side, I have paid all my dues on time, I request stanza Living team to address this issue and resolve it as soon as possible.

Thank you
Prachi Parwani

Room no : SAC0104
User ID: 23SACBA034

Stanza customer service is absolutely terrible and worst. The things they say is absolutely fake. I have come here for work and in need of a apartment, i contacted them and they told it's available and can relocate and i have made arrangements for relocating. Just to confirm, i called once, they said its already been booked. We have been speaking for 5 -6 days regarding this issue and how important this is for us. Now im standing in road, dont knwo where to go. Please look through it and kindly do the needful. This has happened in banaglore.

I had booked in Stanza living on 10th June 2023and wanted to join on 24th June 2023. N since my job location changed to different location on 14th June 2023 i asked for the refund they are not initiated my refund telling that that won't refund it.

I opted for short stay at stanza living sao paulo, Bangalore. They agreed to provide short stay and refund security deposit. Attached their confirmation mail screenshot for reference.

Now when I try to reach out to them, they are not responding. It's been more 1.5 months now.

Name: K P Pooventhiran
User ID: 23GRUBA232
Move in date: 11 April 2023
Moved out date: 8 May 2023

Last week, I pre-booked my bed online on the company's application. They promised me in the initial conversation that charges for AC are included in the fees and spacious cupboard and storage will be provided. I visited the place yesterday for checking my room before moving in, where they revealed small room where three people somehow adjust, no cupboard. The only storage they provide is a small locking shelf attached with the study table. Food is not cooked in a hygienic place. 12k is not a fair amount for this place.

Hey,

My name is Amit
I have stayed in St Petersberg stanza living Bangalore for 2 months. Even though the agreement period is 3 months stanza living agreed for the stay of 2 months and promised to return the security deposit.

I left stanza living property on 31st may 2023 and till now I didn’t receive my security deposit from stanza, I have mailed my complaint to stanza operation team many times and contacted them regarding this issue, no proper response has been given from their side, I have paid all my dues on time, I request stanza Living team to address this issue and resolve it as soon as possible.

Thank you
Amit

Room no :SPB0309
User ID: 23SPBBA224

I have been staying at Stanza Living Mendoza House, Hyderabad from December 12 2022 to May 5 2023. They had already taken the security deposit for the stay. It has been more than one month that i have left the property, but I still have not received the security deposit amount. I have mailed them continuously for the issue, they just create a ticket out of the issue and resolve it in a one day without actually refunding the amount. There is no contact number which they provide for customer support, you only have to mail to them, worst service ever. My customer id is 22MENBA159.

Hello sir,
My name is Nitish Venugopal
I have stayed in Calderwood 001 stanza living for 4 month including 1 month of notice period,
I left stanza living property on 17th may 2023 and till now I didn’t receive my security deposit from stanza, I have mailed my complaint to stanza operation team many times and contacted them regarding this issue, no proper response has been given from their side, I have paid all my dues on time, I request stanza Livng team to address this issue and resolve it as soon as possible.
Thank you
Nitish Venugopal
Room no :CKA0101
User ID: 22TYRBA194

Hello sir,
My name is Nitish Venugopal
I have stayed in Calderwood 001 stanza living for 4 month including 1 month of notice period,
I left stanza living property on 17th may 2023 and till now I didn’t receive my security deposit from stanza, I have mailed my complaint to stanza operation team many times and contacted them regarding this issue, no proper response has been given from their side, I have paid all my dues on time, I request stanza Livng team to address this issue and resolve it as soon as possible.
Security deposit amount : 17, 092 Rs
Thank you
Nitish Venugopal
Room no :CKA0101
User ID: 22TYRBA194

I was residing in Stanza Living Rostock Mathikere from july 2022 to feb 2023. During the time of checking out i was told that my refund would be initiated to me within 15 days after 45 days also when i tried to talk to them they abused me and threaten me and told me that they wont initiate the refund and still not agreeing to it.

The fan in the room broke and fell down 10 days back . It has been broken since then and can't be used . Even after multiple complaints and calls there has been no action taken .
It is very hard to stay in bangalore without a fan when the temperature is 36°Celsius.
Fan is a basic necessity and I am being deprived of it .
I have not been able to sleep for numerous nights due to the extreme temperature and discomfort . Please look into it .

Ihave paid an total token amount of 6000rupees later after an one hour isaid them that ihave changed my choice so pls provide me refund they said it's not refundable so eases ome onehelp me out

I'm currently living in Stanza Living Compton House, Vinobha Nagar, Bengaluru.

I had a package delivered to Stanza Living Compton House a few days back. At the time of the delivery, I was in my office. So, as usual, the security guy collected my package. When I returned from the office in the evening, my package was torn open, and the contents inside were stolen.

The security guy casually says that it must've happened when he was using the restroom and that he had assigned another staff person to look over while he wasn't there. When I asked that other staff person, he said he had seen a guy(another resident) opening the package and asked his name. The guy responded with my name. Obviously, it's written on the package clearly, so he must've read it.

I've informed the incharge over here. He said he'd find out the culprit from the CCTV footage. He promised that he'd either find out or get me a refund.

It has been a few days since this happened. The staff person that saw the culprit has resigned from here. He was the only person who saw the culprit. Now the incharge isn't even picking up my calls.

The package contained a 2TB HDD from Seagate. I needed that hard drive for my work. Now I can neither continue my work nor buy a new one because I didn't get either a refund or did the staff find the culprit. They are not even concerned about my issue in the lightest!

There is no customer care number anywhere, not even on their website. They only provide numbers to their marketing staff and not the customer support numbers. I doubt if there even is customer care for stanza living.

Please help me resolve my issue.

Thank You.

I sent my token amount of ₹6000 to block a bed in a double sharing room in the property peterberg (Bengluru). But due to an emergency, I couldn't move to their property. I informed them within a day of my booking. I want my token amount to be refunded, since it's clearly mentioned on their website that the token amount is entirely refundable. Now that I have been asking them for my refund, they aren't properly responding to me. I have called the property manager, the sales guy and the support team. I have sent multiple emails to the support team. I still have not gotten a proper response. From what I have seen on here, so many people are going through the same issue with Stanza Living. Please help me get my refund back.