Suzuki Motorcycle India Pvt. Ltd. Complaints & Reviews

I submitted my Suzuki Burgman to Kiran Suzuki Service Centre, Thane on March 2nd for an insurance claim. The insurance executive inspected the vehicle the next day, but he didn’t receive an update from the Suzuki service executive about the internal damages. It took the service team 9 days just to provide that update, delaying the insurance approval process. After the claim was cleared, I finally got my vehicle back 11 days later.br...

I booked Gixxer 250 ( Naked Version) on 21/10/22 at Surabhi Suzuki Madurai with promised delivery date within 10 days... After many days left no proper response from dealer and no proper delivery date for the bike...I need to know proper delivery date or refund my booking amount......

Dear sir,
My daughter purchache Suzuki Access 125, she payed amount, due to suzuki technical issue they not delivery vechile to my daughter and returned payment, when i asked my ruppes they told go to court, this type of dealership spol your brand...

Date of Incident -13.11.2020
Client No-[protected]
My two wheeler went to Service at Peak Suzuki Dealer at Erode.
On of the parts were damaged they request to replace the new one. After that I agreed to replace the parts, But Its actually an Old scrap parts and they billed and Request money.

I need clarification for fitting a Scrap parts.

Dealer Name :Peak Suzuki
Location :Erode, Perunduari Road, Veerpanpalayam.

Contact No:[protected]

I purchased my bike on 7 nov 2018 from aone suzuki faridabad that gives me a pathetic experience.
Registration no. Hr51 bv 3897
I am facing problem from 1 day.
Moter bike have manufacturing defect of consuming engine oil and smoking that is been repaired two times on a new moterbike and still problem is not solved and i mean complaining again and again about this problem but suzuki have no concern thay just say we will make it repair but they don't accept it won't happen again
In one year this bike is repaired 2 times and third time still ready to be opened.
I am not satisfied with this behavior and product i want new bike or completely sealed factory fitted engine or full refund of my bike price. I can't accept repaired engine for the price of new bike.
Thank you

I have purchased one scooty by invoice no 001/vsl/17000143 on 4th sept 2017 from m/s ankur auto sales and services pvt. Ltd.. They convinced me to buy extended warrenty for extra two years. I paid for extended warrenty with the purchase of the scooty. Upon payment they told us that now our scooty has an extended warrenty of two years
After two yearsnow we are needing the extendedd warrenty for repairs. Now they tell us we do not have the extended warrenty. When we told them we had paid for it to them they said theat it was our duty to collect some kind of book for the extended warrenty which they did not tell us at that time.
Please help us to get our extended warrenty as promised by the dealer.

We booked suzuki access 125 on 21st jan 2019 from automatic suzuki, pune. More than a month pass and till date the dealer did not completed registration formalities. I am not able to use my vehicle as it is not register with rto.

Every time i visit and ask the dealer he gives this and that reason for not getting it registered.

Totally frustrated and want to give back the vehicle to dealer.

Dear sir,

I am a owner of 2014 model suzuki inazuma in kerala. My inazuma"s regulator dead in january 20th 2019, as such i could not use the bike till now.

I ordered a regulator/rectifier in hapco suzuki calicut on[protected] and paid advance amount for the same. But unfortunately till date i did not recieved the part, on feb 7th the dealer told that the part which ordered is coming from japan so it will be ready only on feb 15th, i enquired about the part in feb15th they told it is not yet recieved in suzuki from japan. The last one month i could not use the bike, i don't know what to do? Hope the management will look into the matter and do the needful at the earliest.
The details of the order from hapco suzuki are as follows..
Sales no. 377488
Date.[protected]
Part no.32800-48h00-000
Order no.901009
Line-4

My access 125 reg. No. Ga08aj7615 which is 1.5yrs old and has traveled only 8200 kms has faced engine problem. It is consuming much more oil and needs reworking. I did service my bike on 31/12/17 and did change the engine oil too at 7589 kms at an authorized service dealer nearby.

I asked the authorized service dealer to do my engine work under warranty as in such a short time the engine needs reworking is not my fault. They...

I have purchased Suzuki Access 125 on 19th of Aug'15 and after one free service having problem with rear suspension and have complained to dealer several times since last 25 days and now nigher dealer nor general manager at Rajkot is not giving proper answer or resolution regarding the issue. I have also additionally taken extended warranty of Vehicle and paid demanded amt but now dealer is not giving proper answer or resolution about my concern. Request you to help me out of this.

Dear Sir, I would like to make a complaint for refusal of replacement by dealer for my Suzuki access 125 vehicle, pilon rider black grab rail guard. The grab rail guard had started to develop a manufacturing defect under the paint, like kind of air bubbles. When I approached the dealer for the 4th Servicing he refused saying, let the thing get rusted entirely and we’ll see to it later. The same conversation also happened in the 5th and...

Dear sir,

I have bought one Suzuki GS 150 R from Sree Karpagamoorthy Agencies Pvt Ltd, Karaikudi on 14th Jan 2012.The vehicle was delivered on that date after making full payment including road tax,insurance and Registration Charges. At the time of delivery dealer has not given me any documents,not even insurance cover not. When I checked with the dealer,they assured that the insurance paper and the corresponding documents wiill be provided at the time of registration.

My complaint is that the vehicle is not yet registered with RTO after more than one and a half months of delivery. I am not able to use the vehicle since the registration is not being done. I have already made the payment for registration, but the dealer is least bothered about registration. I have visited the dealership almost five times for making the registration. This type of attitude from a dealer is really disastrous.I have loose the faith in this dealer and this situation should not happen to any one any more. kindly take up the issue at the earliest to register my vehicle.

Regards

David Antony Raj .D