Swatch
2
Submit a Complaint
5
COMPLAINTS

Swatch Complaints & Reviews

Address:Mumbai City, Maharashtra, 400050
Website:[email protected]

I gale roberts, want to inform you about my bad experience with swatch watches india. I purchased a swatch watch skin from official swatch store at palladium mall, lower parel, mumbai. This is one of the most premium malls in the city of mumbai..
I received a gift a swatch skin in october 2017 (Warranty & bill attached). I do not use this watch daily just on sundays so it has very little chance of any wear & tear. Thus when it stopped...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
C
CustomerUser
from Hyderabad, Telangana
Report
Copy

Poor service and No repair or replacement of swatch watch

Address:560100
Website:www.swatch.com/hi_in

Hi Team,

I have been gifted swatch watch by my sister, which was purchased 1 year before from Australia. I don't have the bill or warranty card as it is a gift to me.
Customer service are not responding to my mails nor picking up my calls. I have been given deal of 35 percent discount and 2 years warranty. After paying full amount and then paying another 65 percent costing me lot, it is not a replacement. If you are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankur Aggarwal
from Ludhiana, Punjab
Report
Copy

No customer Service

Address:Punjab

I have a tissot automatic chronograph model number T008.414.11.051 purchased on 21/06/2011. The company offers two years warranty on the product.I had given the watch for repair on 6th September 2012 as it was having time lapse. I was returned the watch after 6 months assuring it has been repaired on 18th February 2013.

However the watch suffered from the same problem and i again gave it back for repair on 10th March 2013....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
S K Prakash
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No details

hi,

i'm Maj SK Prakash. I had ordered for a Swatch Blue watch through one of your site schemes which are mailed to my above email id on a regular basis. I made the payment through my credit card on 30 Jun 09. Now I've just got an order no on my mobile through sms ie. OGA[protected]. I'm not able to get any info from your site based on this order no. I want to know the progress of my order but to my dismay, not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DINESH GARG
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service

My problem is a year old.i was searching ur site to register my complaint, only now i am able to find it.I purchased a swatch watch, thought it to be the best.Within one year it stopped functioning.when i sent it for repair they gave me a new watch but the problem is that i got a different watch as same watch was not available.i dont like that watch, even i dont use it.I dont know the model right now, but if you reply me or promise me to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Swatch Recent Comments