Tata Play Fiber
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COMPLAINTS

Tata Play Fiber Complaints & Reviews

I am writing to escalate a serious and ongoing issue with my Tata Play Fiber broadband connection, which has remained unresolved for over two weeks despite multiple complaints and follow-ups with your customer support team.

Below are the details of the service requests raised:
SR-[protected] – Still open with no resolution.
SR-[protected] – Closed without permanent resolution.

Despite...
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R
rimina
Dec 7, 2024
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Pathetic service

Address: Mumbai
Website: www.tataplayfiber.com

Tata play fiber offers internet to home thru FTTH.
They have very bad recharge process.
Just paying money to recharge is not enough.
When I paid the money I got receipt and invoice. Then my internet connection was disconnected. When I called customer care they said you did not place order.
This is nonsense. What is placing an order? just paying and recharge is not enough? I contacted sales manager Rohit who did...
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SandeepAsthana
from Pune, Maharashtra
Mar 31, 2023
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Tata Play Fiber + OTT - Not able to watch on Amazon fire stick

Address: C006, Oxy Bonita, Porwal Sathewasti road, Lohegaon, Pune

I have recharged 100 MBPS plan with OTT for 6 months and paid 5700+GST.
After that I am not able to watch OTT on my amazon fire stick which is connected to android TV. I have raised this issue around 20 days back. after even multiple calls, email and follow ups, I didn't get any resolution. Every team is saying they will check and get back to me or transferring this issue to fiber/binge/dth team and at last closing the tickets.br...
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