Tata Play Fiber Complaints & Reviews

I am writing to escalate a serious and ongoing issue with my Tata Play Fiber broadband connection, which has remained unresolved for over two weeks despite multiple complaints and follow-ups with your customer support team.

Below are the details of the service requests raised:
SR-[protected] – Still open with no resolution.
SR-[protected] – Closed without permanent resolution.

Despite...

Tata play fiber offers internet to home thru FTTH.
They have very bad recharge process.
Just paying money to recharge is not enough.
When I paid the money I got receipt and invoice. Then my internet connection was disconnected. When I called customer care they said you did not place order.
This is nonsense. What is placing an order? just paying and recharge is not enough? I contacted sales manager Rohit who did not pick up my phone.
He operates in Wakad area. It's bad service and pathetic service.
They are prompt is getting connection but they ignore you.

I have recharged 100 MBPS plan with OTT for 6 months and paid 5700+GST.
After that I am not able to watch OTT on my amazon fire stick which is connected to android TV. I have raised this issue around 20 days back. after even multiple calls, email and follow ups, I didn't get any resolution. Every team is saying they will check and get back to me or transferring this issue to fiber/binge/dth team and at last closing the tickets.br...