TCL Complaints & Reviews

I am having tcl led, just bought last year. Now it’s not work from last month or so . Just initiate 3 times complaints also . But no buddy can help me . One time technician visit at my home. He said your LED ‘s desktop IC is bad that why it’s not working and it’s not a changeable issue. It’s a product replacement issue . He said me that thing and left my home and said within a week you getting...

It's Already been 1month I have complaint about the display. Then day after that day a technician visited and checked the issue. Told me it'll be resolved in just 6 days. Now its been a month. Their executives are not responding in correct manner. To be straight forward they don't give a damn about their customers. Actually it's just a 24 inch worth of 8k tv. Not much. But TCL you are not gonna grow like your other competitors. Such a trash...

Display Prbolem...

Iam delivery taken 6th October still installation not complete daily 6to7 time TCL customer support call not solve my problem...

Dear Tcl

Display Complaints - Complaints booked - 16 Aug - 2021 - IN[protected]

So fay no action taken - TWO MONTHS COMPLETED

MAHALAKSHMI S

THIRUVARUR - TAMILNADU - 610001...

This is Seetha Raju( [protected] & [protected]) from Hosur. I bought a 43 inch TCL Television in Reliance Digital in Madurai on Oct 2019.That sales person converted me to buy TCL Brand. I was hoping about buying a good brand. But Not at all. I have never seen such a poor and worst service in my life.I had an issue with my Tv. So I raised a complaint on Feb 2021. I haven't got a solution for that issue since Feb 2021. My TV has not been in operation...

Recently i bought my from amazon of TCL brand and display is not working now.I raised complaint against this and still no resolution....

Display problem...

Sir mere tv me video nhi aarha h audio aa rha h mene 5-09-21 ko TCL me complain ki fir usle 2 din baad mere ghr par technician aaye unhone tv check kar ke bataya ke tv ka panel foulty h 10-12 din lagenge fir me aakar change kar dunga aaj 20 -09-21 ko b jab maine company me call kiya to wo log kuch bata nhi rahe h or call hold par rakh dete h mera ek call45 minutes tk hold par rakh diya unki support team koi kaam nhi kar rhi h plz aap thoda...

I had my for only 3 years and all of a sudden the screen went black and because the warranty is over they won't do anything despite this being a well- known issue with their Televisions I contacted they on 09/08/2021 and they refuse to correct their mistake...

There are some lines displayed at the bottom of the screen. It is not disappear......

Compliant no-in[protected]th july 2021 launch the compliant, after 3 days visited tcl customer care executive, he is committed within 45 days replace your television, today 43 days complete again our customer care told again 7 working days will take, its not fair, i am going to consumer court, please guidei want file replacement tv with 50 lakhs compensation
cell number-[protected]...

Led smart android 55 inch, penal display is not working,...

This is with regards to the above TV model and serial number which was replaced by yourselves and was delivered to me on 16th September 2020.

This was the replacement sent in place of my original purchase of 55” TCL Model No 55P2MUS against Tax Invoice No KTPLCIN[protected] Dated 24.12.2018 from Kohinoor Televideo Pvt Ltd – Vasai West.

I wish to inform you that the replaced Tv has suddenly started displaying...

Hi

Purchased TCL 55" TV from Amazon sale in Nov 2018 and it started having white lines from Sep'20 and as on Aug'21 it is no longer working. Complete black screen.

Service is very bad, though Technician visited a week back still no solution to the problem....

I have purchased 2 TCL tv's with rocku and both have went out the same way within 2 years. The last one I purchased was 1/17/20 and it went out yesterday the same way. Customer support is horrible and the warranty is horrible. I waited on hold 30 minutes to speak with a supervisor. After waiting 30 minutes I was told a supervisor would return my call in 24 hours. I have other flat screen tvs not with TCL and have never had these problems...

This is regarding the JOB ID# IN[protected] for the model# 50P615. I have initially raised a TCL complaint on July 9th, First visit happened on July 12th.

Afterword's it took 2 weeks for them to pick my TV from home (On July 27). Every week then used to tell me that, TV will be delivered next week next week etc. ITS now a month.

My device is in Warranty so far, and I get this pathetic service after sales...

Customer care team has promised to replace my TV on my every call but they are saying they will only replace the damage part...

Out TV display has been gone after 11 month from the date of purchase we have complained about this to respective person they said we will replace the TV . It has been 45 days still we are getting any updates from your side .. whenever we call customer care they always telling wait another 10 or 15 days. One of the worst customer service I have ever been experienced. Even manufacturing of TV will not take this much time. If you people do...

My self Y.Naga Satya Madhuri.I have purchased a TCL tv on september 7th 2020 and it was not working from the 3rd April 2021 that we got a panel complaint and we have complained to the locla supplier where we have buyed the tv. And complaned to the tcl customer care as well with id In[protected] and even in consumer court id 2805306.But no one is responding regarding the complaint finnally 05 of Aug 2021 we got the new tv with replacement...

Screen is all black with sound. We did power cable unplugged and replugged. Turned off for 2-3mins....

My Smart TV (Model 55P8) suddenly stopped working since April but due to COVID lockdown I could not raise the complaint. Finally I raised the complaint in mid June and engineer visited and told me that the Backlit panel needs to be replaced.
Its been more than 45 days and there has been no update. Few weeks back I tried contacting engineer but has no update, then I contacted TCL Area Manager Harish he also didn't give any update. Then...

Very poor customer service that actually sucks. Chep atafff ia taken on and when you mention trigger words like internet they are ready to transfer you to pass the buck...I thought the company was goodnbut today was a eye opener..Please continue making indians a fool. they deserve it...lol I am only half...

Line on the display screen just 7 months no one can be take action on product from tcl showroom to claim the warranty part...

I have problem with Internet connection, hotspot connection show successful but massage show below
Connected, no internet and lock symbol....

I have been facing this problem past 7 to 8 months but due to covid I could not contact my TV speakers are not working at all and TV does not works properly I am trying to reach TCL toll free number but that numbers are also not available please contact this issue as soon as possible....

Subject : Warranty issue

Bought TCL 109 cm (43 inches) Full HD Smart LED TV - 43S6500FS (Black) through Amazon.in this product having 3 Years of warranty

Purchase details
Invoice data : 07.08.2019
Invoice Number : SBLG-24

Now we facing display issue in TV. Called TCL customer care they are not providing serves because
online purchased products having only 18 month warranty...

Purchased 1 Ton TCL Ac on 30th April 2021.on 2nd May 2021, the AC stopped working. I raised service request twice. Till now(14th june 2021) none of their engineers visited my place and TCL not bothered about the issue. I feel that, i made bad decision in purchasing TCL product. I purchased this product from SPK Smart shop, Mudichur Road, westTambaram, Chennai 45. Even the shop owner not bothered about the concern. He is telling, he cant do...

Myself swaroopa, i have purchased a new washing machine, to install the machine the service person came and installed, , but the machine was not working properly, as soon as i start the machine the water is running out through outlet, , the service person is not rsponding properly when im trying to contact him, , please resolve my issue...

I purchased TCL LED TV 32" 32G300 on September 2018, Last three months TV not working properly.
After sales service very poor. Customer care number not reachable,
Last complaint number is IN[protected] date 23-.05-2021
When TV problem solve?...