TCL Complaints & Reviews

Hello Sir / Madam
My name is Anwar Syed, I have tcl 32 inch android tv, but tv doesn't have picture and sound
However, I request you to solve my problem soon...

My name is samir chowhan.i paurches (novembar)tcl led tv 43" model no-43s6500fs/2020 then this led tv use only 4 month and then led tv display not work.i call customer care(march) and i do complain.but my complain is not sucess pls help me sair...

TCL TV 75" bought in July 2020 and its PCB is damaged on Mar5 (complaint# IN[protected] & still TCL team could not replace it. Bad service and response.
@tcl_india

RESPONSE RECEIVED FROM THE SOUTH REGION HEAD FOR MY COMPLAINT.

Yes sir...
I have tried from my side..
But product procurement ETA is not confirmed yet. The value after deducting GST I can be able to do as solution for closure.br...

Very bad quality AC we have ...not satisfied with quality

Please help to check this AC !!!

Regards
Suresh Mohta
[protected]

only 2 month before i was taken this AC !!!...

Dear team,
I have purchased a TCL led tv from reliance jio store which 3year warranty and now my tv is not working display and i have complaints online tcl customer care and after that someone is calling me for service but still they don't visit my location for any service and i call him every day for service he told that same word from last 4days (aaj engineer visit karega aap ka problem solve ho jaega ) i didn't understand that...

TCL ac has been bought before 4 days even up to day the engineers has not arrived and no responding from their side even iam very disappointed...

Hello I have buy TCL G300 Series 80 cm (32 inch) HD Ready LED TV (32G300) from Flipkart Online, i have warranty card but TCL service team deny to warranty.
i requesting to buyer don't buy this Brand any product ....

Raised an issue on Jan 1st 2021. There is no proper response and support from TCL. Order tv on Amazon on October 24th 2020 and order I'd is[protected].

Brand:TCL 50 INCH LED TV 50P615 4K UHD ANDROID SMART TV.

TCL COMPLAINT NO: IN[protected]

Suffering a lot after purchased this product due to no support from TCL. Asking to wait for another 15 to 30 days where already 18 days over from...

I had given my TCL TV to the service repair centre in a partly working condition. After 15 days they returned my TV without its motherboard and in damaged condition. The service repair center has broken my TV's motherboard....

I purchased TCL TV on 18th september and noticed an issue with the remote provided. Battery is being decayed within a week and a reported complaint already.

I have thrice replaced the battery on the remote and observed it being decayed within a week. Customer support person visited my location and confirmed the issue with the remote provided and said they will be replacing it within 3 days (on 21NOV2020).

Device...

I have placed a complaint about my tv issue on october 12th still hasn't resolved. Everytime i ask them they just give me dates and when the date is iver they're giving me other dates. This issue has been going on for almost 2 months. They don't even have any idea of replacing the tv. They just making customers fool by asking more time. My complaint ID is IN[protected]...

I have won in spin and win contest on their website where i hv won a tv at Re 1. They provided the unique code to redeem the TV then and There . But when i redeemed the code it said “this code is not valid for this product” I have contacted facebook and instagram TCL page too they asked me the error code and i sent them the screenshot too after the giys not replied to my mail here . I do not know whose foul play is this either your social...

Dear Karen Bellomy,

This is related to your case # US[protected]. We would like to follow-up the following documents required to process your warranty claim.

• A clear copy of your proof of purchase (Date of Purchase, Retailer's Name, Product Item, Price of the product, and Total Amount of the transaction should be readable and unobstructed).
We will not be able to process your warranty claim without...

Last 3 months ve lodge complaint but company has no value for custmer
and no one care wht stress we ve been going through
our 55 inches tv under wrranty has stopped working
long back company person checked its condtion
we were told tv will be replance
next week, 10 days on and on
but time has not come to see our tv
acommon man cannot afford to buy new tv again n again but no one cares...

I purchased a TCL LED TV on 31 Dec 2019 which was delivered on 1.1. 2020. Come October 2020 the TV is not working for which I raised a complaint on 23 Oct bearing and was advised that it Panel is faulty and will be rectified in 2 weeks time. I have the incident/job number too. Now when i call the customer number after 2 weeks, i am advised that the part is not available and I have to wait for further period of 2-3 weeks.
Can you please...

I bought TV in November 2019 which stopped working in August 2020. After many phone call & complaints TCL said that they will replace the TV. It had been 3 months now & still i haven't got any TV. Ever time TCL's area manager gives a new date for the replacement but still there is no replacement or solution to the issue. TCL has been very negligent & lingering the issue for last 3 months....

This is Syed. I purchased Tv(C2 US 55") on 2019. Tv makes many fault since the day I bought. I've been hearing sound from tv. Even when it is off. I told them, but the solution TCL technicians gave me is "Leave it". Now again I registered a complaint regarding a flickering screen. The agent from customer support said I'll receive a call. I never received a call. Instead I received a message stating that a technician was trying to contact...

I had purchased the TCL P2L55P2US TV and everything was fine till couple of months. All.of a sudden we found we could not log in to Google play store and other related Google product. So contacted Seller Amazon India.happily they washed their hand saying the TVbis out of warranty. Now contacted TCL call center.Their answer was since you purchased from Online the warranty is only 18 months and any service will be charged. I said this is software...

My TCL TV display stopped working on 20th Aug. I complained and a service Engineer came home and checked the TV on 24th Aug. He said the LED panel has to be replaced and as the TV is still under warranty, he said he will take it up with service center of TCL.

It is now 25th Sep and I still do not have any solution for my problem. Whenever I call the customer support they say it will take another week and they are escalating...

In tcl tv hotstar app is not working...

I have requested service for the tv problem which occured i have lodged complain on29/08/2020 and then today 07/09/2020 they said that they have rejected to take my complaint under warranty so basically my tv had some display problems so the thing is the service provider said they display pannel should be replaced they said and they also said to wait for one week so that they will confirm me..and then later after 9 days i got to know that...

I have registered complaint with tcl on 30 jul 2020... And the request has been registered with tcl, job id is in[protected] but still pending... No proper response from tcl regarding repair or replacement...

Remote not working since 24.07.2020...

All of sudden video is not showing since 18/07/20. But audio is working. I am not able to register complaint as tcl toll free number is not connecting with the tcl staff. Always saying busy....

Lcd display problem
2 month complaint time...

I have brought a tv of tcl (Ifalcon) from filipkart on 29th aug 19, which is having display problem i have raised complaint to company on 19th june, 20 within warranty time but i am not at all getting response from them for repair i have called customer care more then 10 time wrote on facebook and twitter more then 10 time called service engeenior more then 5 time but there is no output seen yet even they have blocked all chanals so i can...

यह टीवी dg1 से लिया गया था 3 साल की अनंत के साथ अब यह टीवी अब यह टीवी चालू नहीं हो रहा है कोई भी कंप्लेंट लेने के लिए तैयार नहीं ना ही कोई कॉल उठा रहा है ना ही कोई बात करने को तैयार...

Please can you explain why my tv, boxed and direct from your factory has already been linked to the google home account of vasil-basilio kovaliv a ukrainian name (?). I am unable to remove this account. Do you have a security breach in your supply chain? Hackers? How do i remove this?...

I purchased three tcl 65 inch tvs on black friday 2019 from walmart one of the tvs have already went out on me and has a completely black screen which only play sound i contacted the support hotline and they told me they cannot do nothing even though i have not even had the tv for a year yet besan i do not have the receipt any longer because i just moved i would not recommend this tv to anyone because they do not cover their products and...

I purchased a tcl led 55 p-8 on 23.03.2020, but not work after one day. I lodge complaint to their toll free no.[protected] on dated 24.03.2020 and they give me job id in[protected], but next day they closed this complaint as shown "we have tried to calling you on regd no. [protected] but now connected. Hence cancelled." while they never connect to me. I again dial to that no. They told me that this is lock down period hence cancelled....