The Indus Valley Cookware Complaints & Reviews

I had ordered products on 6th October but cancelled it immediately after the payment but the money has not refunded. They said it will take 7 days but it's not been credited it. My order ID is TIV363597...

Absolutely pathetic customer care - they do not answer calls. I have sent multiple emails on return pickup not being done & no action. They finally wrote they cannot pick up the return since their logistics dept is not responding. So, suggested me to dispose off the item. No refund was initiated too - Absolutely ridiculous...

Yes, I had ordered a Cast Iron tawa from the Indus Valley cookware a month back. I received a damaged product, i immediately raised a complaint and requested for replacement. I got a response from them saying that this type of damage doesn't fall in their category for replacement or return. So we have to destroy the order from our end and they have already started the refund process. I asked them when will I get back my refund. They said...

On may 29th, 2020, l tried to place order for the cookware worth 3997/- from indus valley online site, i did payment through sbi netbanking. My money got debited but order didn’t placed. So, i waited for 7 day’s thinking that money will credit back but it didn’t happened. I contacted indus valley regarding this through mail and whats app but they are not responding regarding the refund issue. They insisted me to contact bank and nothing...