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Titan Eye Plus Complaints & Reviews

H
Honey0123
from Vepagunta, Andhra Pradesh
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Not providing the ordered item at the price issued

Address:530017

I ordered a pair of spectacles from titan eyeplus. For a given frame, i ordered crizal lenses which were to be made of poly carbonate material at a given price. The next day i recieved a call saying that the price of the lenses was more than what we intially ordered for, and this is brought to my notice only after the advance is paid....
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Hello sir i have purchased a titan frame wth glass(details given below) on 7th sep 2015 . but there was already a defect on the frame handle which came to my noticed . i asked them to repair it . instead of repairing or informing me about that it cant be repaired they just used glue . and have handed me the same . after returning home i came to know about it . then i went to the dealer as soon as possible and informed them about it...
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Vishal1721
from Mumbai, Maharashtra
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Poor quality of lenses. peeled off of lense coating

Dear Sir/ Madam, I have bought 1 pair of glasses frames + lenses ( Lens Fsv white titan) worth rupees 4065 on dated 28th January 2014 from titan eye plus having sale order TMVS018406 and invoice no. BBA0017095 but within 18 months the lenses coating got literally peeled off even without using it much. i have purchased the lenses worth rupees 1750 without discount but the cost did not worth for me. Since this is such a poor quality of...
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sarthkhopkar
from Mumbai, Maharashtra
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Fast Track Frame Issues

Address:Mumbai City, Maharashtra

Which i've already done and they said they can't help me with it. They told me to mark up an email for this particular issue. SO PLEASE WASTING TIME IN SUGGESTING THE WAY OUTS AND FIX THIS ISSUE. Thanks & Regards, Sarthak Khopkar From: [email protected] To: [protected]@outlook.com Subject: RE: Fast Track Frame Issues. Date: Mon, 27 Apr 2015 07:07:00 +0000 Dear Mr. Sarthak, Greetings! Thank you for...
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Sushanth Kumar
from Chennai, Tamil Nadu
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Product with wrong lens delivered

I ordered a pair spectacles in Titan eye plus showroom in Ambattur branch, Chennai on 23rd March 2015, my cylindrical power was -3.25 but they delivered spectacle with power of cylindrical power of -3. 0 in the right eye!! They did not even know this while giving me the specs, after a while in home i realised of having blurred vision when compared with my old spectacle, as I went to them, the mistake was found. The receptionist was apologising...
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dennyv89
from Ernakulam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service is Poor

Hi, This is a very pathetic and crucial experience that I experienced from Titan Eye Centre.(Titan Eye + # NO 34/629 A2 Civil line road, Padivattom, Edapally PO, Cochin 682024 PH: [protected]) My name is Denny Varghese.I am software engineer working in TCS, Infopark, Kochi.I purchased lens from Titan Eye Centre, Padivattam Branch on 17/12/2014.The total amount I paid was 3650 rupess and I didn't get any discount even if I am...
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jigarpatel14784
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding warranty replacement of damaged spectacles

Address:Mumbai City, Maharashtra

I had purchased fastrack model spectacles on 29/05/2014 from Titan eye plus, Chembur, Mumbai store. The spectacles had a replacement warranty period of 6 months. After 5 months one of the weld joints in the frame opened up and hence I claimed warranty replacement of the specs to the same store from where i purchased it. After a week or so the company representative told me that the frame is no longer in production, hence I would not get the...
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Swati Sengupta
from Bengaluru, Karnataka
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Horrible and painful experience with spectacles bought from Titan Eye Plus

Address:Bangalore, Karnataka

Dear sir/madam, Invoice No. : BAC0046869 Invoice Date : 10/03/2014 Sales Order No. :TIND055834 My first experience with Titan Eye+ went horrible. Seeing the awesome looking showroom in Indiranagar, bangalore I chose to give it a try and buy new spectacles from there as I was thinking for long to change my old one which I have been wearing since last 8years(it was from GKB and it still looks good and works fine). I got my eyes checked...
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srch07
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spectacle edge broke off - No Repair Service, No Replacement ( 6 Months purchase time)

Address:Bangalore, Karnataka

Hi, I purchased Spectacles from Time Eye Plus, total worth of 9, 000 Rs (3500 Frame + 5500 Glasses), approx 6 Months back. Now lately, i got little jerk in crowd at spectacle and one of its side arm came off from one part. I took it to Titan Eye +, Agra, Bangalore and Titan Eye +, Electronic City, Bangalore, to ask them to repair it. They said, it cannot be repaired, when i reminded its only 6 Months old, they are asking me contact...
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