Uptownie Complaints & Reviews

I placed an Order with Uptownie on 9th January, 2025 and the delivery date was shown to me as 14.01.25. However, only 3 out of 5 products were delivered. Thereafter, I kept following up on all platforms, including whatsapp, instagram and email since there customer care number is never answered. Finally the remaining 2 products were delivered on 11.02.25 i. e., one month after placing the Order. Now when I tried to return these 2 products,...

I have placed my order on 2nd Jan 2025 and i have yet not received my product. Also neither there customer service is working nor there is any response. Nobody is repsonding not even the founders Shivani And piyu.
My order#424451 is a prepaid order...

Company - Uptownie
I am writing to express my deep dissatisfaction with the service regarding my recent order (Order# 407713) placed with a company called, Uptownie. Despite having placed my order on December 3, 2024, I am yet to receive the delivery till today, December 20th. The website promises it within a week though.

What is more frustrating is the complete lack of effective communication. Every time I mail them,...

Hello, my name is Komal Kumari. I have order 2 garments from UPTOWNIE. After that I returned the product to UPTOWNIE because of low quality. Now they don't give me refund as they committed to. I have sent them too many emails and they got the return delivered to UPTOWNIE successfully. This order made on 31 of May and I returned them within 10 days.

Name - Komal Thakur
Email - [protected]@gmail.com
Phone -...

I want to initiate return of my order 299676, which is not getting permitted . neither can I get any response from there team. the numbers mentioned are invalid . Chat bot no response . Online the request for return is not getting accepted .

I have placed my order of 5k a month ago. They have not yet delivered my order. Moreover their customer care number doesn’t exist and they don’t reply on Instagram neither they give convincing reply on mail.
I want to cancel the order now because my special occasion for which I placed that order has already been passed.
I want my money back.
Kindly help me in this regard.

Order #237645 placed on 14th April for 999/- with prepaid modem through credit card.
Order is not yet processed.
Customer service number rings and gets disconnected while on ivr.
Customer service emails just get an auto response saying we will get back within 24-48 hours but they don't.
Escalation through their insta page only gets false promises that matter has been escalated and order will get processed....

I had placed an order on Uptownie on May 8, 2023. On May 13th, I received a message from them stating that the order is delayed. I have tried to contact them via email (May 21 and May 22, 2023), WhatsApp (May 25), and have tried calling them as well, but the call keeps disconnecting after two rings. I have still not received an update from them regarding my order.

Order #120240...

Order number- 108159 not received amounting to 999Rs....