Uptownie Complaints & Reviews

Order #237645 placed on 14th April for 999/- with prepaid modem through credit card.
Order is not yet processed.
Customer service number rings and gets disconnected while on ivr.
Customer service emails just get an auto response saying we will get back within 24-48 hours but they don't.
Escalation through their insta page only gets false promises that matter has been escalated and order will get processed....

I had placed an order on Uptownie on May 8, 2023. On May 13th, I received a message from them stating that the order is delayed. I have tried to contact them via email (May 21 and May 22, 2023), WhatsApp (May 25), and have tried calling them as well, but the call keeps disconnecting after two rings. I have still not received an update from them regarding my order.

Order #120240...

Order number- 108159 not received amounting to 999Rs....