Urban Owl Store Complaints & Reviews

I have ordered trendy & Casual shoes with water resistance, lightweight, based on Facebook and Instagram advertisements by the Urban Owl, and they have delivered the shoes through EKART via their Doc no. AWB#VEHC[protected] dated 5th January 2026 and delivered to me on 11th January 2026.

Surprisingly, they have sent a different kind of shoes compared to what they announced in Face Book and Instagram.

This is...

I am writing to formally raise a complaint regarding my recent purchase made through a Facebook Shorts advertisement. The details of the order are as follows:

Order ID: 0JPETc-1744609

Order Amount: ₹339

Order Date: 05 November 2025

Mode of Payment: Cash on Delivery (COD)

At the time of delivery, I was not permitted to inspect the product before making the payment....