Urban Owl Store Complaints & Reviews

I have placed an order on[protected] for the purchase of "Trendy casual shoe water resistant lightweight " for Rs.399-00 but immediately I cancelled the order on the same date but you have sent the item through delivery boy on 1-1-2026. Immediately I wrote an email to " [protected]@urbanowl.eu" to arrange for its return and refund. But still you have not responded to my mail. I have again given several mails but all the mails are bounced back to...

I have placed an order on[protected] for the purchase of "Trendy casual shoe water resistant lightweight " for Rs.399-00 but immediately I cancelled the order on the same date but you have sent the item through delivery boy on 1-1-2026. Immediately I wrote an email to " [protected]@urbanowl.eu" to arrange for its return and refund. But still you have not responded to my mail. I have again given several mails but all the mails are bounced back to...

I have ordered trendy & Casual shoes with water resistance, lightweight, based on Facebook and Instagram advertisements by the Urban Owl, and they have delivered the shoes through EKART via their Doc no. AWB#VEHC[protected] dated 5th January 2026 and delivered to me on 11th January 2026.

Surprisingly, they have sent a different kind of shoes compared to what they announced in Face Book and Instagram.

This is...

I am writing to formally raise a complaint regarding my recent purchase made through a Facebook Shorts advertisement. The details of the order are as follows:

Order ID: 0JPETc-1744609

Order Amount: ₹339

Order Date: 05 November 2025

Mode of Payment: Cash on Delivery (COD)

At the time of delivery, I was not permitted to inspect the product before making the payment....