Zoom Pedal
1
Submit a Complaint
4
COMPLAINTS

Zoom Pedal Complaints & Reviews

C
charles chellappa
from Noida, Uttar Pradesh
Report
Copy

unlock not happened but my trip started not able to end trip

Address:560008

Today morning around 9:50 am (5 dec 2018), opposite to kfc i found 5 cycles in that one cycle no:3193086 i scanned to unlock but unlock not happend, but trip is started there itself i ended trip but not happend till now i not able to end this trip. Without unlocked cycle how can i park that pedl station. Even am not used that cycle somebody parked there. This is very bad experience. Please as early as possible and give back my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sid777
from Chennai, Tamil Nadu
Report
Copy

not able to end the trip

Address:560016
Website:pedl.zoomcar.com

Hi,

I took the cycle from Indiranagar metro. I tried to end the trip by locking the cycle. But it's not happening. My money is getting deducted from my account. How long should I need to wait to get this rectified. What if all my balance got deducted. Plz respond and give a solution.

Cycle number is : 3210286

Thanks,
Sidharth
Show quoted text
Dear Sidharth,

Thank...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jayakrishnan Jayan
from Mysore, Karnataka
Report
Copy

zoom pedal

Address:Bangalore, Karnataka, 560034

Hi team,

I booked a cycle 3248997 stationed near my home location & unlocked it but noticed that i won't be able able to use it as one of its pedal was missing. So i ended the trip immediately in app and paid the min amount rs 3 for the same. Then used another cycle and paid for it. But when i opened the app at night. It was showing an unpaid balance of rs 60 for 10hrs and rs 3 as paid. Tried to end trip in app but i am unable...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PragyaD
from Adoni, Andhra Pradesh
Report
Copy

I'm complaining about unable to end trip

Address:500090

Cycle no. 102776
Today in the morning 6.21 am, when i scan code trip has started, but the lock did not unlock. M contunously trying to unlock the lock. But its not working. I m frustrated not.. U guys keep messaging me to park this cycle to pedl station.. How can i park the lock cycle.. N my money was continously deducting by paytm.. Kindly resolve this issue as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Zoom Pedal Recent Comments