Byjus — cancellation and refund

Address:Bangalore, Karnataka
Website:Byjus support

I was purchased the product two months back till date mentor or sales person will not contact for us. I send the mail for byjus support team for refunding the amount but one of the person ms swapna contact but she told refund is not possible because already two months is over but i am paying 8000 per month emi. Now i don't want above product because no body will responding. They are cheater. Please cancelle the application and refuno the amount.
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BYJU's customer support has been notified about the posted complaint.
Nov 28, 2017
Updated by Anupama T S
Please cancelled the application and refund the amount
Complaint comments 

Comments

I want to cancel my application an refund
Dear concern,
I don't want byjus because it is not working for my child so please cancel my class and refund my money.

Dear sir/madam
I Ramchandra kadam, father of Sanket kadam. I am drafting this mail for filing complaint about not receiving proper support from teacher. I paid till now Rs. 6500/- but I am not satisfied with your services. There is not any progress in sanket study. Your employee Shubham come my homes and make promises and explain to us that if you don't like it or your child doesn't use it, you can cancel the scholarship and get your money back but as per he explanation I'm not getting any type of services. In that one month period i called you and ask for cancelation but from that day to till this day you ignoring calls.

Your organization is bad because you make calls until i pay the dues. And now I get a lot of calls from banks for payment
To me, this is beyond endurance now. Please cancel your plan because I'm not satisfied with your services. we will refund your tab and books to your address.
Thanking you.
Please cancelation the application and refund my money
I want cancel my plan and refund my money please help 🙏🙏
Dear concern,
I had requested for the cancellation of byju's but they rejected my request.It is not useful as the counsellor said and the tab provided is draining the battery charge fastly even if it is not in use.So kindly cancel the invoice and the capital float loan of Rs 53000.
Please help us.
Poonam Sharma.'s reply, Feb 4, 2022
I'm also facing same problem. They denied our cancelling request and excuse is their 15 days policy.
Now this is my last mail, after this i will take action against it, now no need to talk your Iacademic counselor, junior manage, senior manager, now i will take the the help of media and and social media platforms like linkedin instagram, last time your senior manager told me we will cancel your subscription send me your last 3 months transaction and afyer that no mail i received, i simply want to cancel my subscription, take your tablets and books and also take that downpayment in our pocket i dont want, i am continuously trying to connect with gokulnath mam, i know i can't reach upto her but i will try again and yes if this is byjus policy then believe me i will show you, because you guys break my patience, #teambyjus you guys really scamming with customers, sorry but now i dont qant to talk to your team and all just one thing cancel and cancel nothing else if you want to talk on that only with solution then only only me tomorrow ogher don't call me, i swear on my god i am warning you dont call me 8f you don't have any solution, now im taking help of cunsumer support government of india, i am raising complaint on that, thank you
Registered no. [protected]
Email id - [protected]@gmail.com

Poonam Sharma.'s reply, Feb 4, 2022
Sir I am also facing same problem from byju. Please help me. I also want to teach them lesson.
No follow ups by mentor...app is not working properly...totally waste of money...
Hello Byjus Team Myself ayesha hayat I enrolled on byjus some months ago but now I want to cancle my subscription because I didn't had a good experience on learning from byjus also my family is financially weak and I don't and my parents aren't allowing me to continue studying from byjus so please therefore I request you to cancel my byjus subscription and reply on my query asap!!
Thank you..
Ayesha Hayat
one of the cheting byjus no 1 my son not interested iam requested to refund with in 10 days not refunded still now this not use below 5 years kids
To the concerned byju people please cancel my order and return my amount, as I am unable to make my child to be with it.
Dear team

This was not disussed during initially and you have informed only about the 8000 amount.

I will not be able to continue this further as this was not informed earlier.

Please deactivate my account and do not share any further details to [protected]@ repayment rs8000, rs-6674.i.reqst 2 month byju's tema no resonse
I have been facing the same issue . whether the complaint has been resolved ?
I have applied for cancellation please let me know where the process going. because after confirmation i have not received any information about it.
Byju is not helping us We want to cancel addmission.but they're not responding.no mentor and any other person is helping.we don't want refund but stop detecting EMI amount and future course.my child is not interested and not using the course.so it's useless to us.please help us.
Cancel my subscription. Details given in below image

Pl cancel my order & process of refund asap. Byjus staff were not responding after receving payment. Pl cancel soon
Pl cancel our order & refund asap. Byjus team not responding after payment. We dont want to continue this service & the councillor is taking alys in business mind. Pl cancel n process refund asap.

Shrutipragyana dash
Hithasree
Please cancel my byjuss course
My name is Anurisha so many times I call byjus but no response please my parents have financial problem. I bought byjus membership 4month ago and have filled 3 EMI but now I want to cancel as my parents dont have suffient amount to pay due to some personal problem. I dont want any refund or anything but I just want it to cancel now. THIS IS MY FOURTH COMPLAINT AGAINST BYJUS

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