Byjus — cancellation and refund

Address:Bangalore, Karnataka
Website:Byjus support

I was purchased the product two months back till date mentor or sales person will not contact for us. I send the mail for byjus support team for refunding the amount but one of the person ms swapna contact but she told refund is not possible because already two months is over but i am paying 8000 per month emi. Now i don't want above product because no body will responding. They are cheater. Please cancelle the application and refuno the amount.
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BYJU's customer support has been notified about the posted complaint.
Nov 28, 2017
Updated by Anupama T S
Please cancelled the application and refund the amount
Complaint comments 

Comments

Cancel my course and refund my money . I am not interested to this classes
Cancel my course and refund my money . I am not interested to this classes.
Cancel my course and refund my money . I am not interested to this classes.
Cancel my classes
I am sunidhi Roy
Cancel my admission because due to delay in my class for approx 1 month . I have already taken other plan report 6 may

Sunidhi roy's reply, May 24, 2022
Refund my money i am not interested this class
I was purchased the products for my 2 children 4 months back till date no mentor or sales person will not contact for us. i made lot of calls to your executives but they not responding and not attending my calls whenever i called by my registration number and moreover they are wasting my time to waiting my call . since 45 days i made lot of calls regarding my problems and no one can communicate to me and my kids and not responding and waiting on call by one hour and not connecting to concerned department and saying technical problem.. we fell very bad regarding of your service and i paid around 35000/- to you . Now i don't want of your products because no mentor and executive of byju's are responding. in view of that cancel my agreement with u and refund the amount as early as possible
was purchased the products for my 2 children 4 months back till date no mentor or sales person will not contact for us. i made lot of calls to your executives but they not responding and not attending my calls whenever i called by my registration number and moreover they are wasting my time to waiting my call . since 45 days i made lot of calls regarding my problems and no one can communicate to me and my kids and not responding and waiting on call by one hour and not connecting to concerned department and saying technical problem.. we fell very bad regarding of your service and i paid around 35000/- to you . Now i don't want of your products because no mentor and executive of byju's are responding. in view of that cancel my agreement with u and refund the amount as early as possible
BYJUS Please refund my money & I want to cancel subscription right now.

Respected Sir/Madam,

My daughter Harshika Mazumdar was admitted in BYJUS online class (THINK AND LEARN PRIVATE LIMITED) on 9th Jan 2022 I am an ordinary private employee convinced by the words of the BYJUS representative (Meenakshi Madam), I decided to take a loan and enroll my daughter in the BYJUS class.

After a few days of online classes the student did not like and due to my financial crisis I applied to close the BYJUS online class within a week.

Then I made a lot of requests to the BYJUS customer care & cancellation section by phone and mail about my inability to pay the BYJUS online class within a week to apply for closure.

BYJUS's senior manager (Upasana Madam) told me I can't stop it now. And I will never get my money back. I was ready to return the tab I got from BYJUS but I could not stop the course because she was unable to pay the full amount. After many requests, she promised to return some money and gave it. She was told that Harshika’s class will continue till class 12 as per the same terms & conditions of 9th Jan 2022.

But Harshika's online class has been stopped since the beginning of May. I have emailed BYJUS support & customer care section many times didn’t get any positive mail or phone about her class. I don't know when online class will start. Harshika’s study has been hampering for the last 2 months. I was forced to go to offline tuition for Harshika. I'm in a lot of financial trouble right now. BYJUS are not serious about the class of students. I think they are missguided us.

I will return the Tab & Books that I got from BYJUS any day‚ but give my money back immediately. I am suffering from tough financial conditions. In covid situation my company has decreased the salary of every employee. So, now it is difficult to pay Harshika’s school fees, our daily expenses & other costs. I have already paid in advance the tuition fees of Harshika. I have paid INR 1, 25, 000.00 with a loan.

I don't want to do online classes anymore. Please refund me all the money immediately. BYJUS is a big company, but it totally scams me.

I want to desperately cancel my subscription. Please do it immediately and refund my money soon. Don't cheat me. Otherwise I will take legal action.
Saqib Shaik's reply, Jun 28, 2022
The action should be taken you are not alone many students and parents are suffering from this scam
Dear Madam,

Please refund the amount of Rs.10000/- because we are engaged with another tutorials, your tuition center is very far so kindly refund the amount as eeliest as possible reference code is BYJUS[protected] .
kindly refund the amount
Respected sir I am Homendr pawar please cancel my byjus 11&12jee course and refund my registration fee. Please cancel my course in 28&29th June. Please register my comment and refund my money, as soon as possible.
Respected sir I am Homendr pawar please cancel my byjus 11&12jee course and refund my registration fee. Please cancel my course in 28&29th June. Please register my comment and refund my money, as soon as possible.
Respected sir I am Homendr pawar please cancel my byjus 11&12jee course and refund my registration fee. Please cancel my course in 28&29th June. Please register my comment and refund my money, as soon as possible.
Respected sir I am Homendr pawar please cancel my byjus 11&12jee course and refund my registration fee. Please cancel my course in 28&29th June. Please register my comment and refund my money, as soon as possible.
Please Please don't waste your money on this kind of ###, this is just a wastage of money and time they don't care abouts students and their studies they just want the money no one can give such a big amount ₹8000 per month and rhey will not take their products after 15 day I repeat never they just need the EMI every month if you can't they start to torchor you Thank you
i need cancelation for my product i paid 1 month back and upto now not even a single product came to me and you coustmer care not even responding and sending repeted msgs to keep emi balance in my account

cancel my product your service before sale and after sale is totaly diff and i need cancelation asap
cancel my product your service before sale and after sale is diff and i need cancelation as soon as
We want cancelled the byjus course and refund my money
Dear sir
Mo [protected]
MAMTA VINOD BADGUJAR
Email [protected]@gmail.com
Problem is not money
Etc
Sub cancellation of byjus

I was purchased the product 4 months back and my kids are not showing interest to watch that. and sales persons Pallavi and Riyaj told me when ever you want to cancel the product it will be possible to cancel i already sent email to cancel but no responds from them and sales people are not answering my call to contact them. They have cheated me. I send the mail for byjus support team for cancel the product and refunding the amount. 7000 per month emi and product is not using no one is responding. They are cheaters. Please cancel the application/product and refund the amount.
Please help me on this.

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