Car Rental Complaints

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Zoom Car — account info not being deleted on multiple requests.

 savitr on Sep 30, 2018
No account Delete option after logging into account.

Very suspicious replies from customer service.

They avoid addressing direct questions with direct answers - keep suggesting irrelevant options.

Customer service refused to delete account information...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — do not book zoomcar, worst & scrap service.

 Apple Apple mine on Sep 30, 2018
I nagedra prasad from bangalore - i booked zoom car on 29th ( jps64dx55), to take my family to function at 30th 10am, we family member of 5 went to the location at 10 AM on 30th, we searched car for 15 min, car was not but in location it was saying car is present in the location. later i called...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — illegally zoomcar fined 20000 for lost of rc document

 Ayushmaan Shrivastava on Sep 30, 2018
Sir/madam
I booked a zoom car on 28th September 2018 in Jaipur. Due to some hurry I didn't go through all the docs shown to us. After sometime we found some issues in the car like the AC wasn't working, speakers were not working properly. We even contacted the concerned person he told...
Complaint comments  Read comments Complaint country JaipurComplaint category Car Rental

Ola Cabs / Ani Technologies — excess billing - crn2313433090

 Srinivas on Sep 30, 2018
To attend an event at Fort Grand from my home, I took the 8hr 80Kms package of OLA rental service with price showing 1399.
The total distance from the starting point to Fort Grand and Return would not be more than 70-75Km and ~67 as per google maps.
Suprisingly at the end of the...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — accident by zoom car

 Aditya Rakesh on Sep 30, 2018
This incidence is from Jaipur, Rajasthan. At about 23:50 hrs on 29th September 2018, Zoom car number RJ 14 TE 3868 tried to overtake carelessly from left side of our scooty and even hit the leg of pillion rider at Jawahar Circle, Jaipur. I have registered a complaint to the nearest traffic officer....
Complaint comments  Read comments Complaint country JaipurComplaint category Car Rental

Zoomcar — damage fee related

 Dhruv Sahney on Sep 29, 2018
I took a zoomcar that looked all fine when i took the video. When is started driving it the mirror on the left side fell apart without even an accident. For this false happening and carelessness of zoomcar i was charged rs.6000 from zoomcar. They refused any debate from my side and me being...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Car Rental

Uber India — complaint about the wrongly deducted money from my account

 Swati1109 on Sep 29, 2018
I have a registered mail id swatisharan1109@gmail.com with uber.
On 23/9/18 i had booked a ride from rcity mall ghatkopar to bhandup west. We waited for almost 20 mins and then called the driver. The driver said that the car had broken down and he wont be able to come to the pick up location.br...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — abused by ola cab driver

 Kapil Shokeen on Sep 29, 2018
Dear sir/mam,

Yesterday i booked an ola cab and it showed 5-7 minutes to reach to pick up point.. I called the driver named (Vicky charnaliya) to tell him the exact pick up point and he said i will be there in 7-8 minutes as navigation showing.. He called me said that he reached...
Complaint comments  Read comments Complaint country New DelhiComplaint category Car Rental

Zoom Car — zoomcar charging cancellation charge after breaking their own policy

 nikhilagrawal1993@gmail.com on Sep 29, 2018
I have booked a zoomcar with booking id #jps64dbhu.

I have booked the car at 2:09 am. Before booking speed limit specified for the car is 125 kmph. After i have done all the payments and booking is confirmed i received a mail saying the car restricted to speed of 80kmph. Thus...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — late fee charged in spite of promise of hours extension

 Srikatte on Sep 28, 2018
Issue: Promised an hour's extension but have charged late fee.

My Booking ID is JPS64S8L4.

I had booked a Tata Hexa for a short trip with my family on 22nd Sep 2018.

It was supposed to be delivered home (Kumaraswamy Layout) at 9 AM.

However...
Complaint comments  Read comments Complaint category Car Rental

Ola — wrong charges for cancellation of ride.

 Swaad on Sep 28, 2018
About two months back i booked an ola ride at mumbai airport by sms as the net connection was not working. Due to some strange reason i received a call from a driver saying that he was waiting in kailash colony new delhi to pick me up. This was a technical error and not my fault. After this...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — wrong charges for cancellation of ride.

 Swaad on Sep 28, 2018
About two months back i booked an ola cab by an sms at mumbai airport as the network was not working. Due to some strange reason i got a call from a driver that he was wanting to know my location in kailash colony new delhi. I told the driver that my location is mumbai airport and not new delhi....
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Ola Cabs / Ani Technologies — worst to worst service & behave one of your respective ola cab holder

 Ramgarhia Jeet on Sep 27, 2018
Dear sir today im faced a lot of problem due to ur nonesence & uneducated ola cab holder mr. Harpreet singh. Sir, im a patient of kidney deseas nd i booked a ola cab from d hospital aastha kidney and superspecility hospital. Your drive mr. Hapreet singh says that he reache at particular hospital...
Complaint comments  Read comments Complaint country LudhianaComplaint category Car Rental

Ola Cabs / Ani Technologies — invoice copy

 Anil Kumar Chinta on Sep 27, 2018
I am unable to get the invoice copy on my mail. Unable to reach on the call centre numbers given. No clue in whom to contact for the resolution which is pathetic.

I am facing issue in registering my mail I'd. I am faching issue in getting invoice copies to my mail I'd.
I...
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Zoom Car — pedl service - complaint open. can not start a new ride.

 Krishna Pariyar on Sep 27, 2018
Hello team,
I had started ride and end the trip on 26 Sept 2018 at 08:08 AM for which It cost me Rs. 3. Amount deducted from Paytm.
I did not raise any complaint regarding the same. But still on the next day when I try to start new trip it says 'Complaint open can not start new...
Complaint comments  Read comments Complaint country PuneComplaint category Car Rental

Getmecab — refund

 Ashu Chandra on Sep 26, 2018
Hey guys, i understand that your cancelation policy is only within 24 hours but i have cancelled the booking only after an hour of confirming the booking due to an emergency.
Your guys tell me that you cannot refund me the advance and i'll have to pay 400 extra to get it postponed. br...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — driver refused the ride because I said I will pay by ola money

 Cybernetic infotech on Sep 26, 2018
I booked a ola cab and that driver asked me whether the payment would be by cash or ola money. I said I already made d payment thru ola money and he said cancel the ride. When I called customer care they said they will arrange a different cab and charge would be 114rs to 119rs and I was charged...
Complaint comments  Read comments Complaint country BhopalComplaint category Car Rental

Ola — repeated payments

 Dr Magna on Sep 26, 2018
Even after payment was made, while making another booking app shows payment outstanding.
Raised multiple requests to rectify this but still issue exists.

Worst part - there is no way to reach these people on phone.
Now receiving daily call to remind for outstanding...
Complaint comments  Read comments Complaint country ThaneComplaint category Car Rental

Zoom Car — maintenance amount not refunding

 Chahiljoshi on Sep 26, 2018
Regarding the booking id JPS64P34Z the booking was for 10 september 2018 10PM TO 13 september 2018 2AM
Now first of all i was provided the car in which there was problem of clutch slippage i had picked up the car on 10 september 10PM and after experiencing problem i had immediately contacted...
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Zoom Car — unable to end pedal trip

 abhishek1994g on Sep 26, 2018
I was using pedl number 102044 and now i am trying to end the trip but still unable to do so. It's very urgent, please help me end the trip and i have used for 1:30hrs so place charge me for that and refund the rest amount. It's very urgent.

Also please mention some direct number...
Complaint comments  Read comments Complaint category Car Rental

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