Car Rental Complaints

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Zoom Car — did not receive refund yet

 j@y@ on Mar 26, 2018
Hi,
This is Jayasree from Bangalore. Last month 27/02/2018 my friend had booked a zoom car for 28/02/2018 using my credit card. Amount got deducted but his licence got declined. He was told that money will be refunded within 15 days through the same card which was used to book.
Its...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Fastrack — driver not come to pick up

 Jeya1956 on Mar 26, 2018
Iam a retired engineer. On 23.3.2018 i booked a cab at 7.40pm. Domestic airport to velachery. Conformed to pick up id.38624 /. Otp also sent to me at 23.50. With vechile notn73h8587 and driver no. [protected]. At mid night 12pm i was waited with my family members. I ring to driver cell at12.06pm....
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Uber India — payment method

 Umang Jain on Mar 26, 2018
Hi, i was using Uber for last 3 years, but didnt had any problem except from last year which have been dragging for so long now that i had to discontinue my Uber Account. I am unable to use my credit card for payment of my trips because it says due to some activity it has been deactivated from...
Complaint comments  Read comments Complaint country GhaziabadComplaint category Car Rental

Ola — driver impolite

 naveen.dev on Mar 26, 2018
26/3/18
I booked a ola cab.
Car number is : ka 04 aa 5604.
Driver name: prakash
Ph: [protected]
I called him to pick up @ mfar holdings, manyatha tech park. He told the location is showing different location. I informed him i clicked the right location may...
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Ola Cabs / Ani Technologies — no compensation for delay or cancellation by driver at last moment. but if we cancel for lat, they are charging money.

 swatibandyo on Mar 26, 2018
I bookred a car rental one day in advance for today 9-20 am which was needed for board exam of my family member. Ola takes rs.100/- extra for advance booking. Today they gave me driver details at 9.10 am. But at 9.20 am, when we are ready to start, i found that the ride is cancelled. I have...
Complaint comments  Read comments Complaint country KolkataComplaint category Car Rental

Zoom Car — fuel refunded amount cheating

 Vinod Kale on Mar 26, 2018
I booked car on 24 march 2018. I filled the fuel of 400rs. But i got refund of 328.

Observed that firstly zoom car is not providing car wiht full diesel/petrol tank.
If we fill up the fuel, they are not returning full amout of fuel.

They are cheating the...
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Ibibo Group / Goibibo — late pickup, no fuel, dirty cat

 Asish Paudel on Mar 25, 2018
I am facing every possible problem for one journey from gurugram to jaipur.. Firstly i confirmed booking and pick up time was 11:45am but driver number was not reachable so it changed to another driver and after an hour driver was changed again.. The driver was unable to reach the pick-up location...
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Uber India — amount deducted from my paytm even I was not taken ride

 amaresh.s.v on Mar 25, 2018
Hi team,

Today 25th mar 2018 morning 7.09 am, i booked cab - uber from marathahalli to 19th cross, ramesh nager, cab/driver didnt cam to my location to pickup, driver him self cancelled booking from his end, but the amount of rs - 42.00 deducted from my paytm even i was not taken...
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Pedl — unlocked wrong pedl cycle

 lotus feet on Mar 25, 2018
I have unlocked cycle 100028 instead of 100068. Please help to lock the cycle as i am unable to lock the cycle due to it not being near my location. I have complained on the app but it is not quite effective as 24 hours is too long to wait for the complaint to register and that would build up...
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Ola Cabs / Ani Technologies — not clarity in payouts

 eryashsharma on Mar 25, 2018
Ola is stealing money on name of tds & taxes:
Date: march 24, 2018
My operator bill was around 956.01
And taxes were around 58.84 so my earnings should be approx 897.

When my final payout generated on march 25, 2018: it was
Operator bill was 926 and...
Complaint comments  Read comments Complaint country PuneComplaint category Car Rental

Uber India — receipt for travel on 21st instant

 Dr. Rabindranath Bhattacharya on Mar 25, 2018
Dear sir

I had travelled from howrah station to tatini apartment, kaikhali chiriamore, on 20th instant.

I booked the vehicle through your dedicated uber parking space opposite new terminal building at about 2p. M on 20/03/18. I used my account (Registered as sujata...
Complaint comments  Read comments Complaint country North 24 ParganasComplaint category Car Rental

Zoom Car — random figured charged for break down of car that was already in a dilapidated condition

 Mehak Virk on Mar 24, 2018
I booked a car on 17.13.2018 for 6 hours. After driving the car for maximum of 2 hours, the car broke down mid-way. We called for support which reached to us 2 hours later. The next morning when we called the customer care for refund since we didn't use the car for the assigned hours, they verified...
Complaint comments  Read comments Complaint country Bangalore UrbanComplaint category Car Rental

Aha Taxis — extremely poor service from aha taxis for an overseas tour group

 Dunky on Mar 24, 2018
I have been travelling to india for many years and i have never ever experienced such poor service from a taxi company as with aha taxis. We arrived at delhi airport at 12 pm to go on a trip of a lifetime to agra and after numerous calls by 2.30 pm one of the taxis still had not arrived. They...
Complaint comments  Read comments Complaint country New DelhiComplaint category Car Rental

Zoom Car — fake damaged tyre charge case 764595

 Pradeepjnair on Mar 24, 2018
I’d a very smooth ride on 22nd march 2018 and the tyre damage didn’t happen during my ride. I’ve been a very loyal and a regular customer with you but with this experience i have a strong feeling that i might stop using your service anymore. Moreover you have shared an image of a tyre...
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Uber India — reckless driver on the road

 Vijayalakshmi Shankar on Mar 23, 2018
An uber driver driving tn 11 v 3607 was driving recklessly on the road. He almost hit a bike and also was switching lanes without indication and driving fast. On top of it, he swore at us while overtaking.

I believe uber takes actions against its drivers. I know i didn’t take...
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Ola Cabs / Ani Technologies — ola driver

 Pravin Suradkar on Mar 23, 2018
Ola drivers manners is a big concern and so their practices using brand name ola.
Manners less and arrogant drivers and i am thinking to go to court filing complaint about ola. As customer we book ola for rides however my personal repeated experience is worst about within city drivers....
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Ola Cabs / Ani Technologies — wrongly charged money at ola cabs

 shanti1994 on Mar 22, 2018
On 16 th march morning 4.20 am i booked ola for journey to secunderabad station to catch a train, i was shown a fare of 230 rs first. But after some part of my journey my cab was unable to go due to tire puncture. After that the cab charged 96 rs. But after that there were no direct help provided...
Complaint comments  Read comments Complaint country Ranga ReddyComplaint category Car Rental

Zoom Car — un necessarily charged extra and customer harassment

 vatty on Mar 22, 2018
We had taken a zoomcar (Jps621b90) on 18th march 2018 7:00 pm from jp nagar 7th phase. The pickup location was scary and not didn't look like we could get a cab from there when we drop it back at 12:00 pm. So at around 8:48 pm we had called the customer care requesting if we could drop it somewhere...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Zoom Car — fraudulent charges, looting money from people in the name of (fake) damages

 ashoak on Mar 22, 2018
I booked the car on so nd so date ...after returning the car on so and so date...after one day zoom car customer care called me and telling me stories that car has been damaged by me and car is unable to move...oil leakage bla bla stories and told me to pay 6000...if car was unable to move how...
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Voler Cars — security not refunded.

 Ayush Gangwar on Mar 22, 2018
Its been almost a month since i finished my ride.I returned their car on 23rd and they still havent refunded the 2000 rs they took from me as security.Their customer care says that it will be done by the weekend but it never happens.Please help me.I've seen other customers compalining about...
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