Car Rental Complaints

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Ola Cabs / Ani Technologies — long route complaint

 Pallav Kulhari on Feb 18, 2019
We booked a cab on 18/2/19. The driver missed the destination and went approx 8km ahead of the destination. The total extra distance being 16km. On bringing this to his notice, he talked rudely and blamed us for not telling him about the destination. We would expect a refund from ola as well...
Complaint comments  Read comments Complaint country KanpurComplaint category Car Rental

Uber India — driver unprofessionalism

 Tanmoy S on Feb 18, 2019
I booked a uber pool for my friend on 17 feb 2019, please check the attached documents for information.
When my friend asked the driver to turn on the ac of the car the driver sited illogical reasons not to turn it on.
After repeated pleading also the driver did not paid any head...
Complaint comments  Read comments Complaint country KolkataComplaint category Car Rental

Makemytrip India — booked cab service from kochi to alleppey - driver put us in huge trouble

 sakthiloga on Feb 17, 2019
I booked cab through mmt from cochin to alappuzha (Karela) on 26th dec 2018. Booking id : nc[protected].

I made a call to the driver 1.5 hour before the journey. The number was busy. I just called him number of times after frequent intervals. He didn't pickup any of my call....
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — extra charge taken

 ankit kuhad Jain on Feb 17, 2019
I have booked a zoom car dated on 10th of feb in pune.. My drop time was 6pm but i have extended the drop time to 8pm but the app didn't show me any payment required to be done for the extended drop time. Zoom car app showed me that my drop time has been extended but when i went to drop my car...
Complaint comments  Read comments Complaint country PuneComplaint category Car Rental

Zoom Car — my trip is completed but security amount is not credited after one month

 AHd Ramees on Feb 17, 2019
On 15/1/2019 i booked a kuv car (Booking id-jps6futbl) and i paid the total of 3497/- after the trip i should get the refund of my money its almost more than a month but i have not recieved my refund when ever i try to call zoom car suuport they are not responding and not taking any reponsibility...
Complaint comments  Read comments Complaint category Car Rental

Fastrack — fasttrack-worst taxi services

 Sudhakar.deena on Feb 16, 2019
I believed that fasttrack is good for packages trip. But they failed two times and they kept me in critical situation. Even if they not able to do they should intimate us in prior.
I really dislike and disappointed with call centre people they always lie like cab is near by will be reaced...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — cheating with damage charges

 RajCh21 on Feb 16, 2019
I took a swift in guwahati recently for around 3 days. I returned it before time to the location.

At the return location, there was the same guy who had given me the car. I got the car checked by that guy as the app asks for any damages before returning the car. After all was...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — driver changed too much amount

 Shailaja Lanjewar on Feb 16, 2019
Our drive with ola only 30 km and you changed 1200 rs, it's too much if you want to confirm with driver then talk to him.
Driver contact details-mahesh ([protected])
Why we need to be changed as a rental when you didn't provide us rental service.
Why driver isn't inform...
Complaint comments  Read comments Complaint category Car Rental

Drivezy — airport ride

 Amit Kr M on Feb 16, 2019
I have booked an drivezy airport ride starting 17th feb 2019, 08:00 am. My payment has also been made with amazon pay payment id: pay_bwh7lj5vkasvke. But i have neither got any booking id nor it is reflecting it in my upcoming booking.
Neither their chat nor call support is responding....
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — ola is trying to fleece extra money

 Vidit Sharma on Feb 16, 2019
Hi team,

I had taken a ride from ola cabs on 20th january 2019, from igi airport to greater noida sigma 4. Crn [protected]. Driver name: mahender manchanda. I had paid the bill of rs 865 entirely in cash, but i was sent a notification of pending due of rs 500 on ola postpaid for...
Complaint comments  Read comments Complaint category Car Rental

Volercars — car rental - refund

 Benjamin Mathews Abraham on Feb 15, 2019
I was given car with less than 1 litre diesel (distance to empty showed as 0 on the dashboard). I returned the car with about 18 litres diesel in the tank (distance to empty ~280km). I was promised a refund within 10-15 working days for extra fuel that I returned. First, they called me and said...
Complaint comments  Read comments Complaint country New DelhiComplaint category Car Rental

Ola Cabs / Ani Technologies — car rental

 Vinodkumar Pache on Feb 15, 2019
We booked rental cab for 6 hours for 60 km in 1200rs. When we reached our destination, then he informed this is only one way ride, he doesn't know we booked rental car, when we start riding he took otp but otp doesn't work then we gave him other otp, that time what driver did don't know and...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — ola outstation cab rentals unfair additional charges

 [email protected] on Feb 15, 2019
I booked an ola outstation cab from mira road, mumbai to chandani chowk, pune on 25th january, 2019. The estimated cost shown while booking the cab was approx. Rs.1687/- which included taxes and a coupon discount of rs.250/-. While the terms of ola for outstation ride mention that this amount...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — the bad behaviour and use of foul words by a driver

 siwangi dash on Feb 15, 2019
I had booked a cab on 15th of feb, 2019 for my grandparents from capital hospital, bhubaneswar, odisha to nuagaon, gangotri nagar, bhubaneswar, odisha under the driver named, santosh kumar singh, holding the cnr [protected], white grand i10.
His contact number is: [protected].
...
Complaint comments  Read comments Complaint country KhordhaComplaint category Car Rental

Zoom Car — overspeeding charge 2500...

 Mohit Raj Singh Shaktawat on Feb 15, 2019
I booked car verna... Tomorrow... 8am to 8 pm... I don't know about that policies... And no one give any restrictions... And no one there at the pick up point of my car.. No stickers are shown in the vechile... Many times i booked car.. Never this type of activity gone... What is that.. Plz...
Complaint comments  Read comments Complaint country JaipurComplaint category Car Rental

Zoom Car — not refunding fuel charges

 Rishin Suman on Feb 15, 2019
Myself dr. Rishin. Booked tata nexa ts07 uf 7008 @ 4.30pm on feb 14 but was delivered at 5:10pm. We were asked to return it at 12:25pm on 15 feb at departure. They also asked us to refuel the vehicle. And we refueled for 700rs (9.8l) as we had used only 111 kms and with a minimum mileage of...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — booking cancelled and no refund

 Chehak Goel on Feb 14, 2019
My booking was cancelled for 12 feb 2019.
When contacted customer care they said that someone else booked a fractions of seconds ago and therefore booking could not be done. They said the amount will be refunded within 24 hours but this clearly did not happen.

Amount to...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — not a complaint please

 Nallappa on Feb 14, 2019
— forwarded message —
From: nagesh nallappa
To: ola
Cc:
Bcc:
Date: thu, 14 feb 2019 20:56:53 +0530
Subject: re: your thursday ride to ashok nagar
Pls be informed that i have paid cash of rs. 38/-. To mr. Sedhuraman kandasamipillai. Though...
Complaint comments  Read comments Complaint country ChennaiComplaint category Car Rental

Zoom Car — booking cancelled but refund not done

 alwin1511 on Feb 14, 2019
Hello,  

Very much disappointed with the cancelled booking refund process by zoomcar (Booking id jps6f7hio).

I made booking on 23 nov 2018, paid 4620 inr for booking and later cancelled my booking on the same day.

I was to receive refund of 4420...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Uber India — driver was late about half an hour so my train left

 nishantccc on Feb 14, 2019
Hi
On12 feb i hired a cab from my location 538k/52 ektapuram triveni nagar at 9:53 by my number [protected] and i recieved msg that driver will be there in 13 minutes but after 10 minutes msg came to me that driver is changed and the new driver will be there in 10 minutes. But ths driver...
Complaint comments  Read comments Complaint country LucknowComplaint category Car Rental

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