Car Rental Complaints

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Ola Cabs / Ani Technologies — ola wants double payment for one ride

 rakhi bisht on Sep 16, 2019
I booked a ride for rithala from near dwarka more metro station on 10 june 2019. When i booked the ride, the ola app displayed a fare of rs 310. I made a call to the driver. Ola driver asked me how would you pay, i replied him cash. After that, the service driver picked up us and left us at...
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Zoom Car — extra amount invoice

 Thatdandy_boy on Sep 16, 2019
I booked a vehicle for 8 hrs on 14 september. When i booked the vehicle the app gave me invoice of 287 rs. I paid it online through credit card. The journey was good no problems. I delivered the car 2 hrs before my time. I exceeded about 3-4 km above my free kms. That's fine i can pay that....
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Ola Cabs / Ani Technologies — driver cancelled without information

 Luckysheetal29 on Sep 14, 2019
Driver calls to check my location for drop and later cancelled the booking without informing. I was kept waiting 20mins for the cab and yet i was cancelled last minute since they didn't want to go to the location i chose. Twice same thing happened. They called and asked my drop location, then...
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Drivezy — overcharging

 Dilip99 on Sep 14, 2019
While driving i have crossed the speed limit of 120 kms/hr i have touched a speed of 125 kms/hr and reduced the speed immediately as soon as i noticed. This happened twice i haven't got a call or text about this and drivezy has charged me ₹ 3500 overspending charge. My concern...
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Quick Ride — commute pass

 Surajb1987 on Sep 13, 2019
Hi,

Quick ride is cheating ride giver by "selling commute pass" to the ride taker by giving discount on daily rides.

They are charging service charges in addition to this.

For example: distance is 15 kms approx, and ride giver is earning hardly 35-40rs...
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Zoom Car — change of car before 4 hours of booking start

 Arkapravo on Sep 13, 2019
Hi,

I had a booking for a tata hexa on 13th september 5:00 pm. I got a call from zoomcar at 1:00 pm the same day that is 4 hours back and they are telling they cannot provide hexa as they do not have the vehicle in entire bangalore. And this is not the first time i faced such...
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Zoom Car — fraud,invalid charges and harassment to the customer

 Dushyanth M P on Sep 13, 2019
The zoomcar pvt ind ltd, i had a booking on 11/09/2019 for ecosport vehicle ka51ab7150 for 320km and i drop off the vehicle in the good condition what they gave but later they are barring a charge of 10000 has a vehicle damage fee because of damage in rare tyre but i had images of the car after...
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Zoom Car — damage car without inspection

 Prakriti K Sheikh on Sep 13, 2019
Hello

I did booking with zoom car after submitting my valid driving license. My experience was very risky, life threateningly dangerous which i never expected.

I planned to take my mother on a short trip nearby so booked their car, after paying for the car including...
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Ola Cabs / Ani Technologies — extra gst for every ride and extra tax

 anil081391 on Sep 12, 2019
Ola ki har ride pe gst 7.50% or. Costmer sevao ke naam p 10 se 35% tak tax liya jata hai jo ki ola driver ke khate se kaat liya jata hai. 114 rs jab costmer diya tab 15 costmer sevao ke liye 7.88 gst 17.19 ola commission kitne tarah ka tax katega ab.? Ola is tarah se kitna tax le leta hai faltu...
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Zoom Car — unfair cleaning penalty charges

 [email protected] on Sep 12, 2019
Hello zoom car,
Regarding my last booking, payment pending for zoomcar booking: jps6x0w8j is showing that to pay for cleaning charges of ₹1000.
When i took the car from my pickup point it was quite dirty and covered with dust before and i observed that there was some construction...
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Mega Cabs — invoice request ed from mega cabs - not attended after repeated attempts

 Neha Srivastava1 on Sep 11, 2019
I used Mega Cabs on 12th July, 2019 for my travel from T3, Delhi Airport to Mayur Vihar.

For my official claims, I requested them (through email, Chat on web and customer care call centre ) to send an invoice to my email but there is absolutely no action on it so far.
br...
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Zoom Car — false cleaning charges levied.

 swapnil0909 on Sep 11, 2019
I booked a zoomcar for 16 hours on 9th of september and i didn't receive the car in a clean condition and i returned the car in almost the same condition, obviously when i returned it had some dust because of driving in a rainy season.
I was charged rs. 1000 for the same, when i called...
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Zoom Car — refund of security deposit and fuel

 B.S. Jewellers on Sep 10, 2019
Fuel money and security deposit not refunded yet. I uploaded all the fuel bills and system also approved the refund of 4953 rupees including the security deposit. Its been 25 days i didnt receive my money back. I already mail them many times but they didnt respond. Customer care no is also not...
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Zoom Car — car booked

 Shyam Pandian on Sep 10, 2019
I had booked a XuV 7 seater and the pickup time was 7 Am..

I waited till 8 Am and no idea where the vehicle is and App also stopped working w.r.t my booking page.. My other pages / new booking pages were working fine - Its just that my current booking was not working.
br...
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Zoom Car — over charging

 josemathew on Sep 10, 2019
I was charged rs 662 extra whereas the fault was theirs. Very high handed behaviour, threatening style... Extremely un friendly company.

I reached the drop off point well ahead of time. But i could not go in as there was no board, no proper gate nor any light (It was night time)....
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Ola Cabs / Ani Technologies — wrongly charged cancellation charge for ride no crn3549643507

 B. Parekh on Sep 10, 2019
Yesterday i book ride no crn[protected], the driver in transit and unable to cancel ride and asked me to cancel cause its much time to reach.

Hence i cancel the ride, but i charged rs 50 as cancellation charge, i gone through ola only through other ride but due to driver unable...
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Zoom Car — levied false charges

 goutham bamidi on Sep 10, 2019
This is regarding one of the recent booking.
I have rented a car for 13 hr period from zoom car and dropped it off at different location within the rental time period for which i am charged rs 2000, but they have hiked it up to 8000 now which is just illogical and insane. The problem...
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Zoomcar — extra billing charges

 abhinav.hoyal.7564 on Sep 10, 2019
Ihave written this complain as zoomcar is not eesponding tomy complain that i have already told them a lot of time.
They recently have fined with 2240 rs bill which includes extra km and cleaning charges.
And i don't understand when i used only 79 km of total purchased km than...
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Zoom Car — fuel charges not refunded

 Punyasloka Sahoo on Sep 10, 2019
Fuel money not refunded yet. I uploaded all the fuel bills and system also approved the bill of 1000 rupees. Its been 30 days i didnt receive my money back. I already mail them many times but they didnt respond. Customer care no is also not working showing invalid. This is the fraud company...
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Ola Cabs / Ani Technologies — demanded extra fare

 Yugandhar Madasu on Sep 10, 2019
I book ola cab 10 sep 2019, driver called me for where to go i said particular location. Ok he told. Then after 5 min back he once again called and told me that another 50 rs extra charge will be imposed for the particular location. Here the driver played the trick that after entering into my...
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