Canara Bank Complaints & Reviews

I am holding savings account in canarabank ,komarapalayam branch,namakkal district, Tamil nadu . My accont no is 25182 . on 9/7/2009 i tried to withdraw rs 4000 in ATM but i did not get the money and then i tried for 3000 then also same was the case.but i was shocked to see that those transactions were debited from my account.I reported this matter to branch manager (komarapalayam branch) on 1/8/2009. When i contacted the branch now and then regarding this matter i am not getting proper response from them finally their answer was that " We have forwarded your letter to our head office it will take 6 months or more " I do not know when it will happen .kindly help me . .

I hold an account with Canara bank since last five years. A/C# 5339-NIOT Branch-Chennai. Few months back i used my ATM debit card for a transaction for an amount of INR 600.00 at a hospital using HDFC terminal. I was told by the hospital person that the transaction did not go through on the first attempt and i was adviced to use the card once again which i did thinking it was not authorised the first time. Later i ended up paying twice. Its been six months now every time i speak to them they do not seem to solve the issue. Rather i was directed to the hospital and the acquirer bank HDFC on whose terminal the card was used. But they directed us back to the account holding branch. When i spoke to them most recently i was told the same procedures to be followed again. And most recently funds have been missing from my account. I was told that an amount of INR 53.00 was withdrawan as cash from the atm at 4.00 pm on a given day this month. On that particular day i was at home and i usual dont use cards very often. I walk into the branch to withdraw cash. More over no Indian banks or ATM's allow cash to be withdrawn in such an odd amount. Even for Swipe Usage no one Accepts Card Card Below INR 100. When i questioned about that to them, they came back with an answer saying its your card and you have used it we only have an information about the time and the amount.

SB A/c [protected] Canara Bank Asifnagar Branch

Respected Madam/Sir,

I retired from the Department of Science and Technology w.e.f. 1.04.1997 with my basic pay at Rs. 19,900/- in the then pay scale of Rs.[protected]vide DST Order No: A-21021/8/97/EC-Admn.I(A) dated 30.4.1998 (Copy enclosed – ‘B’).

Your office has been kind to issue the Authority letter referenced above (Enclosure – ‘A’) addressed to PAO, Central Pension Accounting Office, New Delhi, fixing my Revised Pension at Rs. 9725/- and Revised Pension commuted at Rs. 5835/-

The Central Pension Accounting Office, New Delhi issued further orders addressed to The Manager, Canara Bank, Hyderabad to pay my pension as per the above orders under their office letter No:[protected]/111239/A1 dated 01.07.1998 (Copy Enclsed – ‘C’).

Vide the Govt. of India, Ministry of Personnel, Deptt of Pensions and Pensioner’s WelfareO.M. No. 38/37/08-P&PW(A).pt.1 dated 14.10.2008, the corresponding scale for my old scale of[protected] corresponds to the 6th CPC Band/scale of[protected]Copy enclosed – ‘D’).

However, Canara Bank, Hyderabad fixed my pension much lower with the Pension + DA only at Rs. 21980/- in January 2006. (Vide their Statement received now (Copy Enclosed – ‘E’).

In November 2009, they paid me only Rs. 24025/- as monthly Pension + DA (Vide the passbook entry – Copy Enclosed – ‘F’), less than what I was paid in 2008!! (SB A/c [protected])

Thus a gross underpayment is being made to me putting me to great hardship. I request you to kindly look into the matter and issue necessary instructions to the concerned to fix my revised pension correctly and release the accumulated arrears immediately to me.

Thanking you,
Yours sincerely,

(VEMURI RAMESAM)

I am an ATM customer of Canara Bank of New Delhi, Branch okhla industrial estate, with ATM Card No. [protected] and account No.[protected]. I went to SBI shahdara, delhi ATM for cash withdraw on 20th oct-09 around 5 pm. When I operated cash transaction to withdraw Rs. 3000/-, system processed for a minute and display an error i.e.unable to process. I have not received cash.

Later, I went to other ATM and when I checked my account , Rs.3000/- had been debited of 20th oct-09, which were not received by me. It was system’s error. Just I called to customer care of canara bank, he replied me for applying to account holder Branch.i have already filed a complaint in the okhla industrial canara branch but so far no action has been taken.then again on 15th november'09 i had tried to withdraw Rs2600 from oriental bank of commerce ATM,dilshad garden,delhi.(ATM id NA170031) .taxation no.7846.time-18:52 evening and the same thing happened.The amount was debited from my account.

Here by you are requested that please check it and credit Rs.3000+2600=5600 Rs/- in favour of my account.

Please do needful.


Thanking you,

Regards,

Raghvendra Singh
Card No. –[protected]
Account No.[protected] canara account
mobile [protected]

I have taken an agriculture loan for Rs150000/- on 09/05/07 from CANARA BANK-PUNALUR-KERALA, PIN-691305.I have pledged my wife's gold ornaments as security as asked by the bank.The loan a/c no is 28294.My S/B a/c no is 31383.The rate of interest was 7% & I have been paying the interest in between.Now the bank manager has told me that I have to pay 10% int. which they never informed me.Pls note that I have not been given any benifit of Governments agriculture loan waiver programs instead they have incrased the int. rate on my loan which was never informed to me, which when questioned the answer given was you need not be informed.The behaviour of bank staff was very rude to me a senior citizen of INDIA AGED ABOVE 80 YEARS still doing agriculture.
Now I want to repay the loan take my wifes ornaments and die with dignity not owing a single paise to this bank.As I dont have money I asked money from my daughter and they send me chq. for Rs150000/- (chq.no.181491, AXIS BANK, CHENNAI Br dt.25/11/09).This chq. I deposited in my S/B a/c on 01/12/09.To my surprise this chq has not been sent for clearance even after 15 days.To day when I called up the bank the answer given was that staff is on leave.Dont help me but dont harm a man above 80,only mistake I have done is took a loan for doing agricultre.Can any body answer to this ill treatment?

Dear sir

I have a saving bank a/c no[protected] in canara bank at hayathnagar branch (1090) hyderabad Ranga reddy dt. Andhra pradesh. I went to my native place on
11 /04 /2009, Rajamundry East godavari dt. I tried to withdraw RS 1000 from union bank ATM, but did not receive any cash. Recpt came as process declined. After 5 days I have given complaint in canabank branch 1090 hyderabad. but till date I have not received the cash RS 1000 .Repeated requests to canara bank hayathnagar 1090 yield no result. Canara bank hayathnagar branch people sent a mail to [protected]@CANARABANK.CO.IN. but still now I did not receive any cash or update my account. Here I am attaching the mail transactions which have given by canara bank authorities hayath nagar. Pl do the need ful in this regard.



Tanks and regards

Md. Karimullah

SBA[protected]
Cust ID 16296748
Date of TXN 11/04/2009
Time of TXN 18 46 19
Amount of TXN RS 1000
Sequence no3102
ATM NO 30 Union Bank Rajamundry
Cardno [protected]

On 22nd August 2009 I tried to withdraw an amount of Rs.5000/- from my account in Canara bank ATM located in Vallioor, Tirunelveli Dist. But from ATM machine I got a message the Transaction is Declined. But an amout of Rs.5000/- was debited from account. Immediately I booked a complaint to Canara Brank Branch Manager as well as ATM incharge person (Vidhya Shankar). I submitted two hand written complaints (The complaint No is 13). But till now I never got any reply from the Bank.

Dear sir/mam
I c m chaudhary,
My acount is canara bank tagore garden new delhi,
Cash deposit karne mai bhera enclave , paschim vihar branch mein gaya tha ,cash counter per lokesh dhawan ji ne mera sash or deposit slip utdha kar fek diya aur bole ki jaha acount hai us jagah ja kar deposit karo,
Unhone kaha ki yaha charge lagega,maine kaha kitna to bole rs-50,deposit slip ke alawa rs-50 liye hai,bad mein ek aadmi line mein khada tha usne bola ki charge nahi lagta hai,phir maine bola sir ji mera rs-50 wapas kar do,usne mujhe dhake mar kar bahar kar diya,phir mujhe jis aadmi ne bola tha ki charge nahi lagta,usne bola maneger se jakar bolo,us time maneger branch mein nahi the.. Canara bank,bhera enclave ,paschim vihar branch(Staff name-lokesh dhawan) miss behave in branch.Quick action in the case.
From:
C m chaudhary
M-[protected]

Dear Sir / Madam,

Yesterday I have withdrawn Rs.5000/- from you ATM located at Burkit Road, Chennai -17.

The withdrawal slip shows a balance of Rs.200.39 instead of Rs.10,200.39.

Before this withdrawal I have applied for 10,000/- & I received a slip showing Transaction declined, Insufficient Funds Vide Sr. No.1859.

But in this Sr.No.1859, Transaction happened in my Standard Chartered Bank A/c.

I had sent a mail to Standard Chartered Bank customer care also, further attaching herewith the withdrawal slips- 3 nos.

1. 1859 - Shows my transaction was declined (But at your end wrongly withdraws)
2. 1860 - Shows again my trasaction was declined.
3. 1861 - Shows I have withdrawn Rs.5000/- only and the balance shows
Rs.200.39 wrongly instead of Rs.10200.39.

Kindly take necessary action immediately to rectifiy this technical issue, since I need money to balance my month end / beginning commitments.

Plz do the needful and waiting for your reply.


Thanks & Regards,
G.G.Padmavathy.
Ph: [protected]

Worst customer service:

I have account in Canara bank - Karaikal branch. I have locker facility also in the same branch. I pledged my gold jewel and got 13,000/- loan from them.

Currently am working in Chennai in a known private company as a software engineer.
I can’t take leave as these bank peoples do. These blady peoples dragged me 6 month before once I came take my jewelry back. They told a story that there is no manager as of now as he got transferred. This is due to lack of sophistication, and arrogance with rough answering. (If no one there to carry on his work then why don’t they lock the bank and beg in to the down street know).

Then again I went recently to fetch the jewel although I have paid the entire amount with interest 6 month before. They again dragged me for the whole day form morning 10 am to evening 5 pm and asked me to come on next day. To complain like this irresponsible activity to higher managers the customers are not aware as there is now escalation matrix defined or displayed. They are not issuing complain register also. I planned to drop on suggestion box but there is no lock so the employees will surly through it in the dustbin once I step out. So this is the customer service of Karaikal Canara bank branch in Pondicherry state.

This is regarding the repayment of Rs 18000/- which has been debited wrongly from my account on 28th Dec’08.
The debit card was used by self at AXIS Bank, Rajajipuram, Lucknow ATM to withdraw Rs 20000/-, but received only Rs 2000/- from the ATM machine and the transaction receipt was also of Rs 2000/-.
On 29th Dec’08 the Mini Statement taken from CanBank Alambagh Lucknow ATM indicates withdrawal of Rs 20000/- instead of Rs 2000/-.
The matter was reported to CanBank Hazratganj Lucknow on 31st Dec’08 and since them I am Awaiting action from your side.
Lot of reminders has been sent to you from lucknow Hazratganj branch regarding the subject matter.

Due to my nature of job wherein I have to leave the country for 4-5 months it becomes difficult to very frequently keep enquiring about the lost money i.e. Rs 18000/-.
I therefore request you to kindly look into the matter as soon as possible and revert with positive reply.
It has been almost close to 7months since the incident took place. I’ll wait for few days before approaching the consumer court forum.
Have also attached recent notification from RBI for your perusal which says banks have to pay Rs 100/- per day as fine from the date the application is received.
Please acknowledge receipt.

my sbi debit card strucked in canara bank atm, but canara bank is not listening to it.
bank manager is forcing to cancel the debit card.

i am suffering from great trouble.

i want to complaint in consumer forum, how can i lodge it plz mail me ...

thanking you

I have given a CHEQUE ( NO - 804932 DATED - 3/11/2009 represented on 5/11/2009 ) of RS. 40'000 /- of yours BANK as an booking amount of 6 persons to a HOLIDAYS PACKAGE COMPANY but few days later I got a call from that package company that your cheque is bounced & when i asked them the reason for bouncing , then they showed a letter from ' axis bank ' saying ' cheque return advice ' & the reason mentioned in that letter was ' insufficient funds ' .
But for your information i was having the balance of more than rs. - 77,000 in my account at that time. when I contact your bank they had shown no reason against my complaint. because of this my travel package got cancelled & now i have paid an additional of rs - 64000/- in that package because they were running some scheme at that time & at the time of representation of cheque the scheme was finished. now i feel being cheated by your bank & lost my self respect against that company & i feel mentaly harrased these days.

please give me a compensation of Rs. 1 Lac against the loss i suffered & for my self respect . or else i will go to consumer forum for this. please do the needful & try to understand my position.

Regards
Amit Khurana
[protected], [protected]

my two atm cards (one state bank & one icici bank) stuck in atm machene of canara bank located at civil lines jaunpur u.p. account nos.[protected]icici) & [protected] (sbi). pl. note.

Dear Sir,
I am having account with canara bank,Noida from last 8 months,six months back I have applied for internet banking,i got user id as well as password from canara bank.I tried that user name as well as password,i am getting error message that you account is not activated. Then I contacted the to the branch in which I am having my account,they tried everything from their end,but nothing happened.
They told me to write...

I really reqret to say that I am not at all happy with your services. I have sent a cheque ( Cheque No. 867596, Date[protected], to my sister. she produced the cheque at Dena bank Trichur. They sent the cheque to Chelakara Canara Bank for collection. But the money was not cleared for many days. My sister come to chelakkara canara bank and enquired about the status of the cheque. The Bank told her that the cheque returned, because of not enough fund in my account.

I called the Canara Bank Office Telephone No.[protected] On 24-10-09 saturday. The Manager replied me that , My cheque has been cleared and send to Trichur Dena Bank on 21-10-09. I believe the same and was waiting until last Saturday.

I am lucky, today 09-11-09 I got a call from Sister that the money has been credited to her account. She and the Officers in Dena Bank Trichur made so many enquiry calls to Chelakkara Canara Bank. We have left no other choices but to complaint to heigher authorities to get back our money.

I have lost Rs/- 341 as interest for LIC because I delayed for my policy payment.The Canara Bank is the soul reason for the same. I wonder what will happened if the money was meant for any, more urgent purposes? Meant for any treatment or hospitalization.? I have experience that, No reply from bank for any of my remittance/

I am very happy to know that Our Bank have improved in many ways, but you could have do little more to the customer service,like just reply with an e-mail when u recieved our DD.

Dear sir,
I am bijay gorai, i have saving account in canera bank (Bistupur branch, Jamshedpur),
I had traansaction on 03.10.09 and 05.10.09 of amount Rs. 500 + 500 = Rs. 1000 from canera bank ATM, but didn't get Rs., but amount had deducted from my balance, I had complaint from ATM Branch on 14.10.09 but they are not adjust my account balance, they are saying that "You have to complaint in bank from where your accout is ".
so i did complaint but till now i donot get anything.
my account detail is :=
account no:=[protected]
card no:=[protected]
Branch S.B. A/c No. : 29407
Date : 07.11.09

Dear sir,
iam pothi from chidambarapuram,i doing MBA in second year,
Before15days give to advertisment in education loan apply given to News papper
so i apply loan.
my native allocate bank in canara bank from Thalavaipuram
i want money current year
please help me
regards

pothi.s

Respected Sir,

I am submitting the complaint on behalf of the employees of our Organisation (a Research Station under the Union Min. of Water Resources, N.Delhi) who are facing problems in getting good service from the Canara Bank Branch at Khadakwasla, Pune-24. All the payments of our employees are being received through this Bank.

Major complaints are:

1. Many times our payments are credited to some other accounts
2. Bank authorities are unable to update our pass book because of faultly machines. Passbook
submitted for updating get misplaced.
3. Cheques and other payment vouchers are misplaced many occasions.
4. Unable to get D.D.
5. even after 2 months bank authorities unable to return the documents submitted while availaing
loans viz. registration book of the vehicle, blank cheques etc.
6. Authorities are incapable to provide the service CBS system newly introduced in the bank.

Like that many complaints are there from the customers. Every time the only reply we receive from the Branch Manager is inadequate staff strength and Computer failure in the Bank . Hi authorities r rquested to look into the matter urgently and do the needful please.

Acc. no.->[protected]
Card no->[protected]
sir when i was drawling money rs. 2000 from PNB ATM (ATM id=D1619700 DRC FZD.) ,on 8 oct 09 at 5:40 pm the money had been detached from the account but i could not get the money from the ATM .
plzz help..