Canara Bank Complaints & Reviews

Dear sir/mam
I c m chaudhary,
My acount is canara bank tagore garden new delhi,
Cash deposit karne mai bhera enclave , paschim vihar branch mein gaya tha ,cash counter per lokesh dhawan ji ne mera sash or deposit slip utdha kar fek diya aur bole ki jaha acount hai us jagah ja kar deposit karo,
Unhone kaha ki yaha charge lagega,maine kaha kitna to bole rs-50,deposit slip ke alawa rs-50 liye hai,bad mein ek aadmi line mein khada tha usne bola ki charge nahi lagta hai,phir maine bola sir ji mera rs-50 wapas kar do,usne mujhe dhake mar kar bahar kar diya,phir mujhe jis aadmi ne bola tha ki charge nahi lagta,usne bola maneger se jakar bolo,us time maneger branch mein nahi the.. Canara bank,bhera enclave ,paschim vihar branch(Staff name-lokesh dhawan) miss behave in branch.Quick action in the case.
From:
C m chaudhary
M-[protected]

Dear Sir / Madam,

Yesterday I have withdrawn Rs.5000/- from you ATM located at Burkit Road, Chennai -17.

The withdrawal slip shows a balance of Rs.200.39 instead of Rs.10,200.39.

Before this withdrawal I have applied for 10,000/- & I received a slip showing Transaction declined, Insufficient Funds Vide Sr. No.1859.

But in this Sr.No.1859, Transaction happened in my Standard Chartered Bank A/c.

I had sent a mail to Standard Chartered Bank customer care also, further attaching herewith the withdrawal slips- 3 nos.

1. 1859 - Shows my transaction was declined (But at your end wrongly withdraws)
2. 1860 - Shows again my trasaction was declined.
3. 1861 - Shows I have withdrawn Rs.5000/- only and the balance shows
Rs.200.39 wrongly instead of Rs.10200.39.

Kindly take necessary action immediately to rectifiy this technical issue, since I need money to balance my month end / beginning commitments.

Plz do the needful and waiting for your reply.


Thanks & Regards,
G.G.Padmavathy.
Ph: [protected]

Worst customer service:

I have account in Canara bank - Karaikal branch. I have locker facility also in the same branch. I pledged my gold jewel and got 13,000/- loan from them.

Currently am working in Chennai in a known private company as a software engineer.
I can’t take leave as these bank peoples do. These blady peoples dragged me 6 month before once I came take my jewelry back. They told a story that there is no manager as of now as he got transferred. This is due to lack of sophistication, and arrogance with rough answering. (If no one there to carry on his work then why don’t they lock the bank and beg in to the down street know).

Then again I went recently to fetch the jewel although I have paid the entire amount with interest 6 month before. They again dragged me for the whole day form morning 10 am to evening 5 pm and asked me to come on next day. To complain like this irresponsible activity to higher managers the customers are not aware as there is now escalation matrix defined or displayed. They are not issuing complain register also. I planned to drop on suggestion box but there is no lock so the employees will surly through it in the dustbin once I step out. So this is the customer service of Karaikal Canara bank branch in Pondicherry state.

This is regarding the repayment of Rs 18000/- which has been debited wrongly from my account on 28th Dec’08.
The debit card was used by self at AXIS Bank, Rajajipuram, Lucknow ATM to withdraw Rs 20000/-, but received only Rs 2000/- from the ATM machine and the transaction receipt was also of Rs 2000/-.
On 29th Dec’08 the Mini Statement taken from CanBank Alambagh Lucknow ATM indicates withdrawal of Rs 20000/- instead of Rs 2000/-.
The matter was reported to CanBank Hazratganj Lucknow on 31st Dec’08 and since them I am Awaiting action from your side.
Lot of reminders has been sent to you from lucknow Hazratganj branch regarding the subject matter.

Due to my nature of job wherein I have to leave the country for 4-5 months it becomes difficult to very frequently keep enquiring about the lost money i.e. Rs 18000/-.
I therefore request you to kindly look into the matter as soon as possible and revert with positive reply.
It has been almost close to 7months since the incident took place. I’ll wait for few days before approaching the consumer court forum.
Have also attached recent notification from RBI for your perusal which says banks have to pay Rs 100/- per day as fine from the date the application is received.
Please acknowledge receipt.

my sbi debit card strucked in canara bank atm, but canara bank is not listening to it.
bank manager is forcing to cancel the debit card.

i am suffering from great trouble.

i want to complaint in consumer forum, how can i lodge it plz mail me ...

thanking you

I have given a CHEQUE ( NO - 804932 DATED - 3/11/2009 represented on 5/11/2009 ) of RS. 40'000 /- of yours BANK as an booking amount of 6 persons to a HOLIDAYS PACKAGE COMPANY but few days later I got a call from that package company that your cheque is bounced & when i asked them the reason for bouncing , then they showed a letter from ' axis bank ' saying ' cheque return advice ' & the reason mentioned in that letter was ' insufficient funds ' .
But for your information i was having the balance of more than rs. - 77,000 in my account at that time. when I contact your bank they had shown no reason against my complaint. because of this my travel package got cancelled & now i have paid an additional of rs - 64000/- in that package because they were running some scheme at that time & at the time of representation of cheque the scheme was finished. now i feel being cheated by your bank & lost my self respect against that company & i feel mentaly harrased these days.

please give me a compensation of Rs. 1 Lac against the loss i suffered & for my self respect . or else i will go to consumer forum for this. please do the needful & try to understand my position.

Regards
Amit Khurana
[protected], [protected]

my two atm cards (one state bank & one icici bank) stuck in atm machene of canara bank located at civil lines jaunpur u.p. account nos.[protected]icici) & [protected] (sbi). pl. note.

I really reqret to say that I am not at all happy with your services. I have sent a cheque ( Cheque No. 867596, Date[protected], to my sister. she produced the cheque at Dena bank Trichur. They sent the cheque to Chelakara Canara Bank for collection. But the money was not cleared for many days. My sister come to chelakkara canara bank and enquired about the status of the cheque. The Bank told her that the cheque returned, because of not enough fund in my account.

I called the Canara Bank Office Telephone No.[protected] On 24-10-09 saturday. The Manager replied me that , My cheque has been cleared and send to Trichur Dena Bank on 21-10-09. I believe the same and was waiting until last Saturday.

I am lucky, today 09-11-09 I got a call from Sister that the money has been credited to her account. She and the Officers in Dena Bank Trichur made so many enquiry calls to Chelakkara Canara Bank. We have left no other choices but to complaint to heigher authorities to get back our money.

I have lost Rs/- 341 as interest for LIC because I delayed for my policy payment.The Canara Bank is the soul reason for the same. I wonder what will happened if the money was meant for any, more urgent purposes? Meant for any treatment or hospitalization.? I have experience that, No reply from bank for any of my remittance/

I am very happy to know that Our Bank have improved in many ways, but you could have do little more to the customer service,like just reply with an e-mail when u recieved our DD.

Dear sir,
I am bijay gorai, i have saving account in canera bank (Bistupur branch, Jamshedpur),
I had traansaction on 03.10.09 and 05.10.09 of amount Rs. 500 + 500 = Rs. 1000 from canera bank ATM, but didn't get Rs., but amount had deducted from my balance, I had complaint from ATM Branch on 14.10.09 but they are not adjust my account balance, they are saying that "You have to complaint in bank from where your accout is ".
so i did complaint but till now i donot get anything.
my account detail is :=
account no:=[protected]
card no:=[protected]
Branch S.B. A/c No. : 29407
Date : 07.11.09

Dear sir,
iam pothi from chidambarapuram,i doing MBA in second year,
Before15days give to advertisment in education loan apply given to News papper
so i apply loan.
my native allocate bank in canara bank from Thalavaipuram
i want money current year
please help me
regards

pothi.s

Respected Sir,

I am submitting the complaint on behalf of the employees of our Organisation (a Research Station under the Union Min. of Water Resources, N.Delhi) who are facing problems in getting good service from the Canara Bank Branch at Khadakwasla, Pune-24. All the payments of our employees are being received through this Bank.

Major complaints are:

1. Many times our payments are credited to some other accounts
2. Bank authorities are unable to update our pass book because of faultly machines. Passbook
submitted for updating get misplaced.
3. Cheques and other payment vouchers are misplaced many occasions.
4. Unable to get D.D.
5. even after 2 months bank authorities unable to return the documents submitted while availaing
loans viz. registration book of the vehicle, blank cheques etc.
6. Authorities are incapable to provide the service CBS system newly introduced in the bank.

Like that many complaints are there from the customers. Every time the only reply we receive from the Branch Manager is inadequate staff strength and Computer failure in the Bank . Hi authorities r rquested to look into the matter urgently and do the needful please.

Acc. no.->[protected]
Card no->[protected]
sir when i was drawling money rs. 2000 from PNB ATM (ATM id=D1619700 DRC FZD.) ,on 8 oct 09 at 5:40 pm the money had been detached from the account but i could not get the money from the ATM .
plzz help..

AN AMOUNT OF RS6000/ WRONG DEBITED AS ATM WITHDRAWALON 02.04.09., IN THIS REGARD I MET THE BRANCH MANAGER SEVERAL TIME AND ALSO MADE WRITTEN COMPLAINTS WITH ACK,REGISTER POST BUT TILLDATE THE AMOUNT NOT CREDITED TO MY ACCOUNT No[protected],CANARABANK,ALAGAPURAM SALEM.EVEN LAPSE OF 6 MONTHS,PLE,ASE TAKE IMMEDIATE ACTION TO CREDIT THE AMOUNT ,WITHOUT FURTHER DELAY AND ALSO PAY THE PENALTY AMOUNT DUE ASPER RBI RULES

Dear Sir,
I am a student 19 year old I had gone to Canara Bank Nirankari Colony branch but the branch manager has said to me that take an appropriate address proof. he neglects the
1. Ration card
2. College I Card
3. CA Registartion letter.
4. The Voter I Card of my father duly attested and verifying address.
5. Any letter duly attested by Gazzetted officer, Employer.

He said that the father should have an account in Canara Bank.

Hi there,

This is regarding Higher Education loan for my son.
I have my SB account (no. 8265) in CANARA Bank, Jalesar Branch Pin-207302 Dist. Etah U.P. since long back, and account reputation of this account is very good according the officials of Bank. Now my elder son got selected in MBA and I need the fees to get MBA done of my Son. So I placed an application in bank for the same and had the word with Mr. A.K. Dass (Branch Manager) regarding same, he assured that CANARA Bank will provide loan for the higher education of my son because my account reputation is very good but Mr. Vikas Jain hold my application for the under table money. He is asking Rs.15000/- to pass my loan file.

Now I am unable to understand, how can it possible that Branch Manager becomes agree to provide me loan and Mr. Vikas Jain is holding my file for Rs.15000/-.

Please take necessary action to provide me Education Loan, so that my son can complete MBA.


Thanks & Regards
Awadh Kishore Gupta
Mobile No. [protected]
LIC Agent
In front of New post office Street
Jalesar, Pin 207302 Distt. Etah
Uttar Pradesh

I am an exserviceman from Indian Air Force.My Orignal PPO NO. 08/14/b/11921/09 was despatched to F-14-Competent House New Delhi-110001 Vide Registered letter no1360 Dated15Sep2009For onward transmission to Branch Manager Uttam Nagar for disbursement of sanctioned pensionary benefits. I have made representation to Uttam Nagar Branch number of Times but it is understood that due to the neglegency of concerned table incharge my PPO is dumped in the files.It is requested that accountability For delay in forwarding thePPO be Fixed and necessary action may please be taken at the earliest so tat i can claim my Pensionary benefits.

I have used by Debit / ATM card to withdraw Rs. 500/- from ATM of Canara Bank located at Central Market, Lajpat Nagar, New Delhi on[protected] with the below details:

ATM[protected]
Date:[protected]
Time: 13.10
Station ID 01581092

During above transaction I recd. Rs. 500/- but my card has been captured by ATM machine and not recd. back. Immediately I called your customer care no. [protected] and they advised that I can collect my Card from nearest branch on next day. Next day I contacted nearest to Canara Bank, Lajpat Nagar Branch but they advised that above ATM machine not falls under this branch but it has been outsourced and your card will be reach to your home branch i.e. Canara Bank, Parliament Street, New Delhi.

When my passbook gets updated, I noticed an illegal / unauthorized transaction of Rs. 10,000/- as per details below, which is not done my me, as my card has already captured during above transaction only.

ATM[protected]
Date:[protected]
Time : 21.

I made written complaint at my branch at Canara Bank, Parliament Street, New Delhi on[protected] but not resolved yet. I am enquiring at my home branch at regular basis but none of person responding properly to solve out the case.

You are requested to resolve this at the earliest and credit back amount of Rs. 10,000/- in my above account at the earliest and also confirm the branch where I can collect my Card back.


Thanking you,

Respected sir,
With due regards, I want to say that i am having my account in canara bank, Hindu senior secondary school, new court road, branch, sonepat, haryana (ac no is sb[protected] id[protected]. I had withdrawn Rs 15000/- from HDFC bank ATM, rohtak (ATM-RK[protected], code is 8322) dated on 10/08/2009 around 8.30 pm. But I did not get money and it is debited from my account. Then I made complaint in my bank (canara). They always say that they have forwarded my complaint, and I visit my bank daily, but they are not responding properly, and I have not got my money till now (21/10/2009). Please help me, as I am afraid of my money. Even I am quite tired in making all these complain again and again. I also want compensation of 100 Rs per day after 12 days of my complaint as per rule. I have also forwarded my complaint online in RBI. Please tell me what will be the procedure of RBI and how much time they will take to respond. Also tell me what should I do further so that I can get my money back. It will be very thankful to you.
Regards
Sucheta
Lecturer
Hindu college of pharmacy, sonepat
Haryana

r/s
i ankur savings account holder in canara bank.my complaint is on 11 august i had to make payment of 80010 rs at dr batras clinic through my debit card.but due to mistake of cashier he swaped 7900rs from my atm in icici swaping machine.which is wrong deduction .so he atonce revoid this amount 7900 rs in my account.but i yet does not get the amout in my account.its about 2 and half months but i does not get the money back.i have all the recipts regarding this and i have visited bank many times but they are not doing anything.so i request you to take strong steps regarding this matter.
my atm card no is [protected].
thankyou.
ankur garg.

This is to inform to you that I was withdrawing money for Rs.1000/- through Canara Bank ATM located at CCRT, Dwaraka on 6/10/09 at 20:09 hours, during the ATM processing I taken ATM Card & slip and before receiving the money, the currency has gone back to ATM machine. My ATM/Debit Card belong to Kotak Mahindra Bank. The Record No is 5784. You are requested to kindly arrange to Credit the amount for Rs. 1000/- to my account No. [protected] at the earliest.

Thanking you