Canon India Complaints & Reviews

booking ref no[protected],issue date27th dec 2011 7.57 pm,passenger name nisrin, destination ray road station vehicle type fiat taxi, fare amount 260 +3 baggage =30 drivers amount =290+10 service charge 10rs total =300
cashiers name sachin sawant.
we came in this prepaid taxi from mumbai domestic airport in which our camera fell .
we complained on the airport customer service no [protected].
pls help us the pictures of our holiday our most precious to us.
awaiting favourable reply
mrs bhopalwala
email [protected]@gmail.com
phone [protected]

This is to bring to the notice of everyone that a reputed company like CANON can actually sell defective camera's and run service centres that not only can't solve your problem but also ruin your camera. That too, really expensive ones.
I guess everyone knows the value of a Canon EOS 5D mark-ll Dslr kit.
after a lot of researching, and being a customer of Canon for the last 8 years, we decided to go in for THIS camera.. the EOS 5D MARK ll

My father bought this camera for professional use, from a store called the People's Camera Company at Colaba, Mumbai.
Who would even guess that the camera sold to us would be defective ?

I continuously started getting this error 20 on my camera screen within a few days after i started using the camera, which didn't allow me to take any pictures.

So when I gave it to the Canon repair centre at Andheri in Mumbai, they took a week saying they'd set it right.
The camera seemed fine for a couple of pictures after the repair, after which the error 20 started coming up again ! That was the shocking part. What repair really happened, I wonder.
First of, there's a manufacturing defect, and then they couldn't even repair it. Pathetic, coming from Canon !
Then the error 20 continued on and of[censored]npredictably, for the last few months i haven't got the error, i don't know when it's going to pop up again !

One terrible thing I realised after giving the Camera for repair to the Official Canon service centre was that, my AUTOFOCUS is not working on the live view mode and video-shooting, ever since !

When a friend of mine who is helping me out with this happened to call up the Canon service centre regarding these manufacturing defects , they replied saying they don't replace products. So what exactly do they expect us to do with the defective products they sell us ? Keep it with us and not bother about it. Shocking !
It definitely isn't trustworthy to give a camera like that to their service centre again, lest they create more trouble and ruin my expensive camera again.
The invoice number for the camera is 02205278

I am forced to believe now that Canon is among those companies that actually sell really expensive products with manufacturing defects, and have inefficient service centres that are not only incapable of solving the problems with their products, but also spoil the products we trust them with.
This has by far been the biggest fraud I have experienced. Canon

I HAVE PURCHAGE CANON IMAGE GLASS MF4412 PRINTER ON 14TH MARCH2011
I HAVE COMLAIN FOR SOME PART OF XEROX NOT SHOW DARKASORIGINAL
COMPANY SERVICEMAN CANE ON 18TH OCT.MR.PRATAP
AFTEROBSERVING 5 MINUTES TOLD ME TO CHANGE SOME PART OF PRINTER & IHAVE TO PAY RS. AROUND1800.00
ITOLD HIM THAT IHAVE WARENTY PERIOD FOR1 YEAR
BUT HE SAYS THAT YOU USED LOCAL POWDER GOR REFILLING SO YOU HAVE TO PAY.
I ASK HIM CANON NOT PROVIDE POWDER TO REFILLING TONNER SO WHAT WE HAVE TO DO?
HE ANS.ME THAT IS YOUR PROBLEM.
SO.NOW WHAT I HAVE TO DO?

I Had ordered canon MP287 Printer Pixma Roi, With having free gift of writch Watch Giordiani. But i have received only canon MP287 Printer Pixma Roi Sl. No 34907 without this free gift.When shall i get the free gift.

I have purchased Cannon Printer MP258 with serial no. LBTB90652 in August ( order ref no. [protected]) through Star CJ and during the ordering time there was a promotional offer of Giordano watch with every PIXMA all in one printer. I have registered my serial no of printer on their website and I got a SMS that the watch will be delivered within 45 days. But as on date I have not received the same. STAR CJ says that the offer was from cannon and they are not responsible for the same. But we have purchased the printer, keeping faith in the Channel.

I had purchased a Canon A460 digital camera which developed some problem with its CCD just before its warranty period expiry date so I got it repaired it free of cost but then within 7 months it developed same problem and as CCD is an expensive part I didn't give it for repair. But now I require it for my sister's marriage and it has been more than a month since I have given it for repair. They promised to repair it within one week but it has been above one month. Now they are not going to repair it on time and I wont be able to use it for the marriage. Even if I ask them to not to repair it, they will charge me servicing amount and tax on it. I am in a fix. What should I do. They don't respond to my calls too.

The Canon Printer Model No. L 11121E LBP 2900 purchased from M/s Lotus Computers, Faridabad against B.No. 1795 dated 07.08.2009 is making noise which printing. Infact this grievance was registered with the dealer two months back who took the machine to be attended by company's representative but no folly could be detected. In order to register my grievance telephone number[protected] was provided by the dealer but it is not working.

HI,

I have purchase the canon printer PIXMA MP287 in june which has some issue related to printing heads.
I have registered the complaint in last week of July (Complaint No :378305). Canon engineer called me sevaral times but each time he failed to visti my home to see the issue. I have called him several times but he didn't picking up the phone also. Engineer Name is Arun :
91 [protected]. This is giving me mental tension as its affecting my work.

Please look into this.

Sandeep Kute
[protected]

Our office is Manjeshwar Grama Panchayat, Manjeshwar, Kasaragod District, Kerala, India 671323. We bought a canon copier in 2008 (Model iR2018N). After the completion of guarrenty period it started to problem to us like paper jam. 10 months ago we replaced machine part of section & film assembly costs of Rs.30000/-. Now again replaced the film assembly in cost of Rs. 9500/-. But the copier is not working the problem is same as earliar. The canon technician from Kannur is came three times to repair the machine. But not suceed to correct the copier. The technicial simply comes and goes. Our office is one of the busiest Panchayat in Kerala. We taking daily hundreds of copies. Now we are in very big trouble. The canon Kannur dealers are not servicing satisfactorily. Hence you are requested to to take action to repair the copier urgently. Otherwise we report the matter to the News Paper & other T V Channels. If we do like you may loss your costumers from attracting. I hope that you may take this matter is very serious one. Contact No: [protected]

DEAR SIR,
IT IS TO INFORM YOU THAT, I HAVE PURCHASED ONE CANON POWER SHOT SX-130,VIDE SL. NO:[protected] FROM ELECTRO SERVICES PVT. LTD, BEJOYDEEP BUILDING, 41,SEVOKE ROAD, SILIGURI-734401,WEST BENGAL,INDIA, TELEFAX:[protected]/2530649.ON 27TH MAY 2011 VIDE TAX INVOICE NO:ESPL/SLG/11-12/0168.
ON 26TH JUNE 2011, WHEN I WANT TO CONNECT MY CAMERA WITH MY LCD, IT HAS BEEN NOTICED THAT THE STEREO AV CABLE, WHICH THEY HAD GIVEN ME WITH MY SET, IS NOT METCHED & I CANT CONNECT MY CAMERA. AFTER THAT, WHEN I CHECKED WITH THE MANNUAL, IT WAS FOUND THAT AS PER MANNUAL, THAT IS “STEREO AV CABLE AVC-DC 400ST” BUT THEY PROVIDE ME AN ORDINARY ONE. ACTUALLY, THEY CHEAT WITH ME OR A CUSTUMER OF CANON.
AFTER THAT, I WANT TO CONTACT WITH THEM, BUT NOBODY WILL LIFT THE PHONE. I AM WORKING WITH LARSEN & TOUBRO LTD, & PRESENTLY POSTED AT DHUPGURI, JALPAIGURI DISTRICT. DUE TO THIS DIRECT CONTACT WITH THEM IS NOT POSSIBLE IN QUICK TIME.
AFTER THAT, I CONTACT WITH CANON CUSTUMER CARE & THEY ADVICED ME TO WRITE A MAIL IN THE PROVIDING MAIL ID:[protected]@COECIPL.COM.
AS A CUSTUMER I FEEL THAT THIS TYPE OF RETAILER SPOIL THE REPUTATION, BUSINESS & CUSTUMER SATISFACTION OF SUCH A COMPANNY LIKE CANON.
PL.HELP ME IN THIS REGARD BY ORDERING THEM TO PROVIDE MY AV STEREO CABLE WITH IN

In addition to this I also inform you that, the memory card (LEXAR-4GB,MADE IN CHINA ) which they provide me with my camera is corrupted at the time on 07.07.2011 at 11.15 am, when i first time connected it to my PC.ACTULLY WHAT THEY PROVIDE ME IN THE NAME OF CANON, I DONT KNOW.

SO,I REQUESTING YOU PL. INQUIRE THE WHOLE THING.

Thanking you & waiting for positive feedback.

WITH REGARDS & BEST HOPE,
GOUTAM GHOSH,
C/O, MR.PABITRA SARKAR,
BDO OFFICE ROAD, OPPOSITE DAKSHINAYAN CLUB.
DHUPGURI, JALPAIGURI DISTRICT.
PIN-735210, STATE: WEST BENGAL.
MOBILE: [protected]/[protected].

DEAR SIR,

I have purchase a canon printer MP-258 , ITEM CODE- [protected]/SKU:001

FROM MNM TRADING SOLUTIONS PVT LTD, THROUGH STAR CJ NETWORK INDIA PVT LTD.

NOW CARTIAGE OF PRINTER IS EMPTY, SO HOW I CAN RESOLVE THE SOLUTION,

IT IS NOT POSSIBLE ME TO PURCHASE A NEW CARTAGE EVERY TIME ,

YOU ARE REQUESTED TO GIVE ME A SOLUTION FOR THE SAME.

AWAITING YOUR FEVORABLE REPLY.

REGARDS,

VIJAY MALJI ( [protected]) /[protected]

INVOICE NO[protected]/5.6.11

Canon LP-E10 Battery fits Canon LP-E10, Canon EOS 1100D, Canon EOS Kiss X50, Canon EOS Rebel T3 digital camera. This replacement Canon LP-E10 battery is sourced directly from the manufacturer and thoroughly tested to ensure it is of the highest quality. It features the latest battery technology and uses A-grade components that meet or exceed the original manufacturers specifications, ensuring that you get to use your camera for longer.
http://www.shopbatteries.co.uk/digital-camera-batteries/canon-lp-e10.htm
http://www.my-batteries.com/digital-camera-batteries/canon-lp-e10.htm

Respected Sir/Madam
i am purchased a printer Model no. CANON MF 4350D Model From INDOTEQ OFFICE AUTOMATION SYSTEMS. This person is cheating me on the printer price. he was taken more money than the company price that is company Actual Retail price is 16,000/- But he is taken 17,500/- please help me on this type of frauds. i was enclosed all the proof files in this complaint.please Help the consumers from these type of Cheetings . this is my E-mail id :- [protected]@gmail.com, Mobile No. [protected]

Dear Sir/Madam


Order no:[protected]
Invoice no:[protected]
Date:22/03/2011
Docket no - DO3707101
Item Code - [protected] (Colour - White)

This is to inform you that, I had placed an order for Canon MP 258Printer . With in a day I received the parcel but as i told by Seller (STAR CJ) that you will get free gift kit along with the Cannon Printer such as Wrist Watch, but i did not received any parcel in the box. I asked courier guy but they did not reply me....

Request you to pls look at this issue as soon as possible....
Awaiting for your positive reply

Yours faithfully, Ganesh Devghare , Nasik...[protected]

Sir,
My Printer ( CANON SELPHY CP 780) worked very efficiently for 4 months after which it showed two lines on the photo which was horrible . I took to the same shop and as it was within warranty, they suggested me to leave machine there for lookout.Now, after near about seven months passed there is no sign of the printer. whenever I visit or call for enquiry , they say its in process.
My decision of going with a product of a reputed company (CANON) proved sorry about myself.It was so urgent for me that I even told them that I am ready to pay the price for repair if it does not come under warranty but very sorry to say.
Here I would like to introduce the name of the shop I bought the machine: KS DIGITAL HUB , OPP. GURUDWARA , SEVOKE ROAD, SILIGURI-734001. PH.[protected] , Mob.- [protected], email- [protected]@gmail.com.
MY INNER HEART STILL RELIE ON THE COMPANY.
WITH REGARDS
PUSHPA STORES, MIRIK
DARJEELING

I HAVE CANON PRINTER MODEL NUMBER MF4350D, FOR WHICH I HAD COMPLAINED IN CUSTOMER CARE NUMBER [protected] ON 15.03.2011 IN EVENING. I WAS IMFORMED MY COMPAINT NUMBER AS 316609. I WAS INFORMED THAT THE TECHNICAL PERSON WOULD CALL WITHIN 4 HOURS.
ON 16.03.2011 AT 10.35AM I AGAIN CALLED THE CUSTOMER CARE WHERE MR SURENDRA SITTING IN SOME DELHI OFFICE PICKED UP THE PHONE AND AGAIN ON MY SAME REQUEST HE INFORMED ME THAT THE PERSON WOULD COME BEFORE 1.30PM . AFTER MANY REMINDERS CANON CUSTOMER CARE IS NOT RESPONDING.

Dear Sir,
I have purchase
CANON DIGITAL CAMERA

PURCHASE FROM: Best Price Zirakpur Chandigarh

I have found damage of my camera’s battery cover lock not work properly so I visited to your customer service center located in Chandigarh with my warranty card and purchase bill.
They examine the camera and say some part of lock was broken so we have to change with new cover and that will be a chargeable and amount is near about 570/- Indian Rs. on one week.
My problem is camera is in warranty period and they claim a charge for repairing.
I ask them after change of cover this type of problem is coming or not.
They give answer that this is the plastic item so we cannot give any guaranty.
That means your quality of this camera is poor?
So I request you to repair my camera in warranty period and don’t claim any charges to me
Please take this matter in priority and reply me by return e-mail as early as possible as I already given my camera to above service station
Thanking you

Regards
Mail ID pratap.[protected]@rediffmail.com

We have purchased the canon Xerox machine No. IRC 2570 in 2006 considering your name Globally of Rs. 3, 50,000/- till today we are not satisfied with machine we are not getting required results the life of spare part and your service provide in Mumbai is very poor.
Sir please look in the matter & give us instant relief from the headaxe, we are fade up with product. Faxtonicks is the only service provide for us & doing maintenances contract.
We Beg at least give our money back with interest or replace existing machine .we will be able to use for architect office.

Dear Concerned!!!

On 8April,2010, we have purchase a photocopier machine model# Canon IR2318L from M/s.Amazing Systems and Technology, Plot No.68, Sector-19, Dwarka (Delhi) Pin110 075. instead of several reminder and calls no one is attending the problems and regular periodic services. An immediate or early action in this regard will be highly appreciated.

Thanks & Regards
Ishwar Singh
Omax Autos Ltd.
Plot No.2,Sector-5, HSIIDC, Bawal
Distt.-Rewari (Haryana)
Mob.: [protected]

karachi techno city service center did not repair the printer during in warranty period. and they said there is no warranty of head. they kept printer 2 week in their hand. our invoice has lost but they told we will repair without it.. now they saying we can not repair that. if you cant repair so please do not cheat the people. we lost our time and money also. we went there 3 time...........