Canon India Complaints & Reviews

After lots of hesitation, and discussion with SMARTSHOPPERS sales person Ms. Sonam and Ms. Haima and upon receiving the confirmation that product is in stock, I order for Tokina 11-16/2.8 Lens for my Canon Mount system. Even while I was paying online, I asked them to confirm the availability and they confirmed that product is available in stock and on this final assusrance I paid them on 8-3-2010.

Later I got a call from their Order Processing Department on 9-3-2010 stating that they are shipping the lens by Thursday[protected] and on the basis of all these assusrances, I picked up a photoshoot project and when I called up on Friday to check the status of shipment, they told that product is not in stock and because of this I lost a project costing Rs. 1,00,000/-.

I suggest all the others that do not fall in trap of such online shops.

Hi All, My suggestion...dont buy the Canon MP258 printer.

i purchased the printer a month back, and its already giving problems, turns off by itself...

Call center service sucks big time. And the service technicain who turned up after 5 days..said they need to replace the system board...

I am now stuck with a defective printer.

Sir

I was returning from Delhi to Kolkata with my Family on 22.02.10 by SG 607 (Dept time- 8.05 PM).I had four luggage, two of them are locked & two of them are unlocked which i supposed to be locked at the Xray machine by the Airport authority. I had put my Digital Cannon camera on one of the unlocked baggage.
After returning home i found may camera not in the baggage & the two unlocked bagge are not locked.The camera has memories of all the travelleing in the recent past few months.

When we are travelling from Kolkata to Delhi Airport all the unlocked baggage are locked in front o[censored]s at the xray machine, but the same is not happened at the delhi Airport. The Spice Jet Authority at the Delhi Airport told us that baggage will Automatically Xray while put on the belt.

Whom to complain, Delhi Airport , Kolkata Airport or Spice Jet?

hi i m vinay bansal... and i buy a canon scanner pixma mp140 series from "Digitek cmputers pvt. ltd.c-6/yamuna vihar,delhi-110053(india)"i went there for buy a hp scaner but they told me that u should buy a canon scanner instead of hp because the canon is providing u the on sight warrenty thats why i took the canon ...after 4 days i face problem in the canon scanner ...after that i called the service center then they told me that there is no on sight warrenty then i tallk with the shop from where i purchased it they r lying.....i m very disappointed from this bad manners .....

kindly take the immediate action for this
and please help me out....
i will be aery thanks full to u
vinay bansal c-1/90 s2 D.L.F DILSHAD PLAZA , GAZIYABAD 201005...
conatact no [protected]

I HAVE MF 4150 PRINTER FROM THE 1ST DAY I HAVE COMPLANT THAT YOUR PRINTER DOESNT WORK AND THEY ALWAYS SAYS THAT I WILL TAKE CARE OF IT AND I ALSO HAVE THEIR SIGNATURE WITH THAT COMPLANT OF THE LOCAL DEALER SODHI ENTERPRISES, SRI GANGANAGAR AND ALSO FROM JAIPUR THEY BROUGHT MY PRINTER TO JAIPUR AND THE VERY FIRST DAY THE SAME COMPLANT THAT AND THE JAIPUR PERSON SAID IF THT COMPLAINT AGAIN PRESIST THEN I CHANGE YOUR PRINTER BUT THEY DIDN'T DO THAT AND AT LAST I WENT TO CONSUMER COURT. SO I MUST SAY CANON COMPANY HAVE NO WORD TO GO ON SO I CAN SAY THE SERVICE PERSONS HAVE 3RD CLASS WORKING

THX AND REGARDS

MOHIT MUNJAAL
[protected]

Sir,
I bought Canon powershotsx120iscameras.no.[protected] through invoice no. 3974Dt:8.10.2009 from raj isomac system pvt ltd jaipur rajasthan(Ph. no. [protected]) and as per the scratch card, i was offered a gift of either printing 100 photos or personalised desktop calender. I tried a lot to get access to the site canon.zoomin.com but all in vain. I could not upload the photos. Please help me in this regard. I cant understand that a big company like Canon can betray its customers so badly.

i sent this complaint previously but i have not receive any solution yet

anil kachhwaha
1 k 16 mahaveer nagar iii kota
rajasthan

With reference to above cited subject i want to draw your attention about problem with uploading my 100 photos to your above said site "canon.Zoomin.com".The said site is not opening.

As there was an offer given by canon company thru scratch card at the time of purchasing the "canon digital ixus 95issil(K06)" on 05/10/09 dealer name : vijay sale, prabhadevi, mumbai.

Please solve the problem immediately as the offer will be closed on 31/10/09 as per your card.Moreover pl. Tell me about what is desktop calender which is optional to avail.

For your kind information we had purchased a Canon Digicam 12 MP IXUS 960IS from Croma, Juhu branch on 15th October, 2009 vide invoice no.[protected]. The reason behind purchasing the same from Croma at higher rate rather purchasing the same at much lower rate from Alfa was because we trusted Croma for the quality & for the service that they will stand behind us in case of any issue with regards to the performance of the product. And it is not the first time we have purchased from croma rather our major products are purchased from croma & we were thinking of promoting croma in our business activity.

The camera was not functioning properly from the day it was purchased but as we were traveling out of town, we immediately brought it to croma's knowledge as soon as we returned from the trip on 21st October, 2009. we could not click any photos because of the problem during the trip. But to our sheer surprise on contacting croma their Customer head – Mr.Anthony & Ms.Pushpa Singh - Manager Camera Division denied to take any responsibility for the same & to replace the model & on the contrary they blamed that we have dropped the camera down and were asked to contact the canon service center on our own & informed they dont have any role in this. On sending the complaint letter to the store Ms.Pushpa refused to even receive the same. We really didn’t expect this kind of gesture especially from croma – a TATA company which advertises in media for their best quality & service under one roof.

You are kindly requested to look into the matter & get our model replaced or arrange to get refund of our money.

You can get back to us on[protected]/26718883.

I had purchased one Canon Digi cam Model No. SX 100 IS on Oct. 18, 2009 from Reliance Digital store, Vashi. Due to the rush in the store i couldn't verify every thing of camera at the time of purchase. Next day in the morning i saw that there was a dent and scratches below the lence of the camera. Immediately, i rushed to the Reliance store and registered my complaints. But the sad thing was that no staff was ready to register my complaints and they were motivating me to rush to Canon service centre. Since i had purchased it a day before so i was expecting for the replacement. Still my camera is with service centre. No one is responding properly.Suggest what to do????

I purchased a Canon camcorder XHA1HD CANXA1HD 842AA911191B001 on 12/19/07

I purchased a Canon Rebel DSi26071 in july of 2008.

Both products were purchased for my academic research at Simon Fraser University where I am a prof.

Despite very limited use, Neither items are still working and I am not at all happy with this situation.

The Camcorder has a failed firewire port after have transfered no more than three tapes to my PC

The Rebel worked for 6 months and then refused to take a further picture The famous error code 99 which is published in complaints all over the web was seemingly the problem. However I just tried the turn the camera on and it is now completely dead. The AH1 is in repair with one of your agents in Vancouver and will cost $8000 to repair. I would also like to get the rebel repaired especially since I bought a good lense for it.
The value of both cameras is about $4000. Neither camera have had much use, both are now off warranty however I am requesting you help to get them fixed and would like you to Consider the following:
I have been a dedicated Canon user since 1970 when I bought my first 35mm SLR. I am a Film and Video artist and I am also also faculty in one of Canada's leading university film programs. What we advise our student really makes a difference. Students leave and become experts in their field and as you know, everyone asks the advice of an "expert" We produce experts and we are inclose contact with other institutions who produce even more experts.

As well, Our department purchase high end canon products for our students to use in class. Clearly this is to your companies benefit.

I would like to suggest that you take this opportunity to help me repair my equipment and thereby re-en-state your companies good name in the educational market. We are a large network and I am hoping that we can use it for good by promoting Canon equipment as we have always done

Signed: one very dissapointed, life- long Canon fan who very much hopes to hear from you. Chris

The kinetiser (electric Oven) is taking an average power of 2000 watts...
It is not cheaper than LPG, as they advertise!!

sir,
i am the user of canon laser shot lbp-1210 printer since 2006. i am an advocate so i need printing in the legal size paper format but there is no option as such in the printer. i complaint it to the canon service centre of allahabad but instead of solving my problem they told me that u will charge rs.350/- for that. so it is a humble request that kindly get that option be made available to my computer by sending an engineer or give me some solution regarding that.
your early action in this regard shall be highly appreciated.

puneet agarwal, advocate
535 d/2, meerapur, allahabad
[protected]

From the time we have purchased this printer it is not supporting windows 64bit edition. we have made several complaints about this to the seller at Bangalore but he does not respond to this and worst is the service engineer in Bangalore keeps his mobile switched off. I am fedup of this issue and needs Cannon to take immediate steps to rectify this problem. Because it is a dead investment for last few months.

Madan

Respected Sir,

Myself Hiren Sheth from Ahmedabad (Gujarat.)
I have buy 1 Canon Pixma 3 in 1 Printer MP - 160.
with in 1 year cartidge becomes faulty and its showing failed.
Company Consultants are saying to buy new 2 cartidges worth Rs. 2200.
It is very Bad for me to buy new Cartidges.
If they want to solve my problem then I am ready to buy new printer in Exchange with my old printer.
My existing printer is totally new fresh and perfect pack.
Even 1 scrach is also not on printer.

Please help me.
Hiren B. Sheth-+91-[protected]
Ahmedabad
Gujarat

si mwe purchase Kinetiser Regular one yera befor now itis full of shock ther os no such work done in this product waht i can do

i was parchause lasser printer mf4100 on 2 oct 2008 my printer is not working proprly
affter mane times complantes no responce plz solve my problume

I purchased a Lajser Bean printer LBP3250 on 4th of May 2009. From begining the printer was giving problems in printing as the text was misprinted on most of the pages as ink was not getting fixed and was getting removed while rubbing fingers on the printed sheet. I called the Indian customer care and a representative visted my site for the solution. At first he found a fault in a printer hardware and said he need to consult his Service Manager for replacement. He got me in touch with some service manager called Mr. Upender Kumar (in Bikaji Kama Palace, New Delhi, India) who argued terribly that this is a cartridge problem. He also argued that at 650 pages (which the printer configruation says that has been printed so far) the cartridge can run out. I argued that when it is listed on your website that the bundled cartridge can print 1000 pages how can the cartridge run out.? However to this he argued that it depends on the print area size. It is assumed that one can not print outside the A4 print area then how that kind of argument has any base.

Further I would like to add that to resolved this issue they insisted me to buy a new cartridge and then they will check the remaining "ink fixture" problems which seems to be a printer hardware fault as the cartridge can not run out before the 1000 pages as listed on the Cannon Website.

Printer comes with a 2 year on-site warranty.
Here is the product page :: http://www.canon.co.in/p/EN/140-Laser-Printers/257-Single-Function-Monochrome/30...⇄

In specifications tab it clearly indicates as

Toner Cartridges Cartridge 313: 2000 pages
Bundled Cartridge: 1000 pages

Please help me!!

Saurabh Mittal

I have purchased a canon A550 digital camera last year.within couple of months the quality of snaps reduced now I am getting blurred pics and video .Product is under warranty so I took it to Canon service centre kanpur .
I got my camera after 28 days in same condition saying that it's OK now.
I send it again to service centre .
This time it took 23 days but I was shocked when I found that nothing has been done in my camera.
What should I do now????????????????????????????
Send it again and wait for a month to get it in same condition or...

Hi All,
I bought a Cannon IXUS Digital Camera fromm Reliance Digital Vashi in the month of March this year. Couple of days back there was some problem in Camera's lens.. it failed to capture any picture. I thought Reliance Digital guys would help me out as the Camera was still in warranty period. I also had a Reliance Consumer card with me.. I showed it to them and asked them to take out my bill for the Camera that i bought in March. What i got in reply was absolutely Disgusting and insane. They told me that they did not have any Data older than 6 months, it got deleted by mistake. I couldn't believe my ears !! A retail shop of such a high reputation was saying that their Data had been deleted by mistake !! Though my consumer card also showed that i had bought a camera from them, but they were not ready to listen to anything. I never expected such kind of response from them. What can i do in such a situation.. can anyone help me out please !!

i have purchased a canon camera (a 590 is) on 31-10-08 from ezone lucknow and the cash meme no. is- T12/4975 and i was told the rate of this model in catalogue as 10995 nad later when i purchased it for rs. 9798 i forgot to cross check the rates on the product box whic had MRP=RS.9995.

this was really disgusting and i will take whatever actions required as i feel cheated that too in a reputed showroom.

so just teel me what should i do