Cinemax — Giving me wrong tickets

Address:New Delhi, Delhi, 110088

I went to movietime pitampura new delhi to book myself 4 tickets o[censored]pcoming punjabi movie KAPTAAN. At first he told me that kaptaan is not going to projected there then i told him that, "i have checked it at bookmyshow and it's saying that it's gonna project here tomorrow" then he said sorry sir you are right and it's gonna projected here tomorrw and asked me my suitable timing. I told him 5:20 and accidently he booked 12:10 and told me to gave money. When he handover tickets to me i noticed that it's timings is 12:10 not 05:20 i told him that it's faulty, i told you to book for 5:20 and you booked 12:10. He then goes to the manager and speaks to him and bring him to me. He told me that you have to watch that show, we can't do anything. I told him that's not my fault i want my money back. Despite of apologizing for his mistake he ask me rudely to come here and sell this tickets yourself to someone, this is only way if you want your money back.Then after a very long arguments he told me to come tomorrow and he looks after in this matter but he doesn't gave me any guarantee to give me tickets of 5:20 show or to give me my money back!
He asked me to leave my tickets at counter and gave me his mobile no:-[protected]
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Cinemax eternity are changing forcefully for their combo to customers in the morning shows. And not allowing to purchase tickets without combo. Manager denied to help and refused to purchase tickets. It's very bad. Please solve it as early as possible
Gates opened to screen was delayed by 10 mins. Had to stand in long queue
Purchased popcorn at cinemax Mani square Kolkata.
Fungus on popcorn packet

This is unacceptable quality
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