Cinemax Complaints & Reviews

After purchasing tickets @ Rs.150/- each, I alongwith my wife had gone to see the movie 'Adventures of Tintin' 3D(E) which is being screened at Cinemax, Dona Planet, Guwahati, on last Saturday the 26/11/2011. As we were entering the theatre, at the table where the 3D Glasses were being distributed, the attendants asked for an extra payment of Rs.20/-, @ Rs.10/- per ticket, for the 3D Glasses. When I protested & asked for receipts,...

Cancellation

Status : Cancellation
Booking ID : 0
Order ID : f2f1e231-55ae-461e-bd53-ef69c8a93467
City :
Location : GUWAHATI
Movie Name : RA.ONE 2D (HINDI)
Date : 26/10/2011
Screen No. : SCREEN1
Time : 13:15:00
Card Type : VISA
Tickets Booked : CLUB-D19,D18,D17,D16,D15,D14,D13,D12
Amount : 1720.00

i did...

There policies are totally against Consumers as once we book a online movie ticket it is not possible to cancel, postpone or propone it.

There is no option to cancel the ticket, no matter how many dayz in advance the ticket is.

I did it once and has to loose my money because of their policy which makes anyone handicap to loose money....

On 2nd July 2011, at Cinemax Kolkata, I had booked two tickets of a 3D movie. When I had reached the multiplex I found that there is a huge queue out side the screen (screen 4). The staff which were handing over the 3D glasses were so slow that they could not keep up with the incoming customers. After sometime when it was time for the movie to start, we were still outside. Then we had learnt that the staff fell short of the 3D glasses. The...

I have lost my expensive mobile phone at Cinemax premises. The staff was rude and not cooperative. I had booked two tickets for the 11:00am show for Dil toh Bachcha Hai ji at Cinemax Vashi on the 30th of January, 2011.

The incident happened on the third floor box office counter. I reached the venue 10 minutes late and while getting my tickets from the counter (booked through internet banking) kept my phone on the counter. After...

Dear Sir,
Most of the multiplexes are exploiting people with exorbitant prices for the beverages they sell. Example is a medium sized popcorn is priced Rs. 75/- and small onion somosa 2 pieces is priced at Rs. 40/-. On top of they restrict do not allow people to carry any packed food. When questioned all they can comeup with is 'management rules'. They make such meaningless rules to exploit people. They don't even spare...

last week I visited CineMax cinema for Movie at Gandhinagar. When i took ticket I was shocked by price. On ticket, rate was written 120 Rs. but that Ticket issue Guy asked me to pay another 40 Rs. as Food Coupon which is compulsory with every ticket. This is ridiculous.

Also the price for Food was extremely high compare to M.R.P.

For e.g.
Item M.R.P. (Rs.) ...

I purchased ticket from cinemax online, and got confirmation. money was debited from my account.

but the ticket was not booked when i went to cinema hall.

ticket says status: canceled, but money is taken from account and we get order id also for the ticket.

i was told by cinema guys that, they usually respond within 24 hours

i tried to contact them many times but no response. attached...

I went for a movie in wondermall,,thane(w),,there i bought 2 popconorns and 2 medium sized coke,,,it cost me 260.,,,,,,why it cost so much ,,,doesnt goverment or any other body is looking,,,even if service tax if there,,,it must not cost so much,,,why cant goverment regulate prices in mall,,does any body looking after it...

On 14/03/10 I purchased 3 tickets of the movie Atithi tum kab jaoge morning show gold class 10 a.m.
blankets were provided 15 minutes late after reminding the staff twice.During interval only one counter was open and their was mis co-ordination among staff.I was given wrong bill wrong item and even late.Manager misbehaved.Ticket is not printed properly....

I booked a ticket for a show for 12 p.m with cinemax online in a transaction(232778) on 09th Jan 2010 at hyderabad cinemax. There is a processing time lag while getting the confirmation and i tried with another transaction for another movie for 10 am (232835) which got confirmed first,Then i got the former confimed as well. Now immediatly i posted a mail for cancellation of the first transaction as i can't watch both the movies at the...

BOOKED MY TICKET ONLINE BY CINEMAX.CO.IN, TICKET WAS NOT BOOKED AS STATUS WAS SHOWN CANCELLED BUT THE MONEY HAD BEEN DEDUCTED FROM MY CREDIT CARD, I CALLED THEM THEY TOLD ME THAT MONEY WOULD BE REFUND WITHIN A DAY, I MAILED THEM, RESULT WAS SAME, BUT I HAVEN'T GOT MY MONEY BACK IN MY CREDIT CARD, AS I CONFIRMED FROM MY BANK ALSO.
order No 193802...

I Booked 5 tickets from Cinemax.co.in on Oct 1 2009, Due to Bad web connection the tickets were shown Cancelled, I gave a call to Helpline and sw Someone said the Money will be refunded in 24 hrs. It's been 4 days today but i haven't get my money back and iam trying to reach helpline and not able t6o get a person in call. So please suggest

Varun...

i had booked the ticket using your website for Movie Love Aaj Kal for Saturday show i.e. 8th Aug 09, but the status showed as cancelled after I tried to process the payment, as show in the attached email sent by the Customer care but it was showing the money was deducted from my card, so I went to cinemax vashi to see weather the ticket was booked or not, but the rep at the box office said there was no ticket booked in my name, and as the...

SIR/MADAM,

I BOOKED MY TICKET ONLINE BY CINEMAX.CO.IN, TICKET WAS NOT BOOKED AS STATUS WAS SHOWN CANCELLED BUT THE MONEY HAD BEEN DEDUCTED FROM MY CREDIT CARD, I CALLED THEM THEY TOLD ME THAT MONEY WOULD BE REFUND WITHIN A DAY, I MAILED THEM, RESULT WAS SAME, BUT I HAVEN'T GOT MY MONEY BACK IN MY CREDIT CARD, AS I CONFIRMED FROM MY BANK ALSO.

DO THE NEEDFUL
OR

SUGGEST.
br...

Hi All,

I would like to know if there is a price regulation at Cinema Multiplexes. Especially prices of a vending machine coffee is priced at Rs. 40. This is 800% more than its origianl pice of Rs.5 that we get at any vending machine stall.

Thanks & Regards,
Bhargav Pulugurtha...

whenever we go to CINEMAX cinema hall &during interval needs drinking water we are force to shell out Rs25/-per bottle since the water is not manufactured by the cinemax theatre but only supplied as a monopoly becouse we cannot carry any eatables forget about the drinking water which every humanbeing needs.In the process we are looted outrightly but we are helpless.Though the case is going on in court under MRP.ACTBY FDA which might take...

on 5.07.08 i attempted online booking for a movie in city center mall vashi, cinemax .but booking failed and money was debited from my credit card.now as in i have recieved my statement i have to pay the money.after followups and mail it has not been done.cinemax till today has not refunded my money...

I had swiped my ICICI salaried debit card at cinemax sion at 4.15pm for 2movie tickets on the 22nd of March saturday evng .so i had signed on the slip for rs 360 but later when i see my mini sattement it shows that 360 has been dbtd twice from my account.How is it possible that Cinemax have debited the amount twice whn i have swiped only once to pay.I later approached Cineplanet people SIon branch over the phone to their representative DInesh...