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Cinemax Complaints & Reviews

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Last updated Oct 10, 2019
Complaints 119
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43
Unresolved
76
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Cinemax reviews & complaints page 5

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S
ssuser
from Pune, Maharashtra
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ticket cancellation

Address:Andhra Pradesh

i request to kindly gimme a contact number so tht i can co-ordinate wit u fo d change of my show time of dat same day which i have wrongly booked
the transaction details are below :

Booking Confirmed
Status : Confirmed
Booking ID : WCTQ4P7
Order ID : 275938
City : Hyderabad
Address : Cinemax - Hyderabad
Movie Name : EK THA TIGER
Date : ...
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R
Ramachandra Vyas
from Hyderabad, Telangana
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Money not refunded

Address:Andhra Pradesh

Hi,

I have booked a tickets for 2 members in cinemax on July 26th 2012. The order status is cancelled but still the amount is not refunded to my account back. I tried to call the number[protected] which was given in the site cinemax.co.in. But it was saying "Switched Off". Please find the mail below which I got after booking my ticket.

Booking Cancelled
Status : Cancelled
...
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D
dnujjankar
from Mumbai, Maharashtra
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Refund Cancellation charges`

Address:Mumbai Suburban, Maharashtra

To Cinemax,

Dear Sir, I Devdatta N Ujjankar Booked tickets for movie "Amazing
spider Man" On 29.06.12, which displayed on your site was transaction
declined, then while trying 2nd time for booking tickets i got message
that my tickets are confirmed for 1st transaction, i immediately
cancelled 2nd transaction, which was shown OK, i have attached a pdf
print also, but in my credit...
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K
Kiran_cse5
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

movie tickets are sold in black by the company

Address:Hyderabad, Andhra Pradesh

Hi, Cinemax is blocking all the top row tickets. I have tried book the tickets as soon as it opens the Online booking and all the top 10 rows are booked.
Then I went to Cinemax counter and to see if they give allocate any tickets for the people who comes to theater and take tickets but that is not case.
All the top rows are blocked and I heard from my friends that IMAX and CINEMAX are really selling the tickets in block. They...
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D
Dharmesh Kothari
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Bad experiences in rajkot cinemax

Address:Rajkot, Gujarat

My self Dharmesh kothari & last night i seen a movie spider man in 3D in rajkot cine-max but my sit no is G13,14 . You use very rough materiel in sitting arrangement. I loss my jeans because of your bad sitting arrangement and this is my one of the most fav jeans .after this bad experiences i never came to watch a movie in cine-max.I sare this experience with my group. They told me now never came to cine-max. I complete the movie...
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N
Naresh Bollampally
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Refund not made

Address:Hyderabad, Andhra Pradesh

Hi

There was a wrong info provided by you guys on the site that it was a 2D movie and u guys have put it as 3D on your website. For this mistake from your end I got a call from cinemax number 67468888 apologizing for the mistake made and they gave me two options either i can cancel the tickets or i will be given tickets for a different movie. I have asked them to cancel and they cancelled it.

This is wat happened...
+1 photos
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S
samyakjain86
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited for failed booking

Address:Hyderabad, Andhra Pradesh

Hi,

I made a booking on 29th June, 2012 for movie “Maximum”. The transaction was failed but the amount was debited from my account. I have checked with the bank and they confirmed that the amount has not been returned by the theatre. Pl chk and credit back the dues.

The details are:

Movie: Maximum
Theatre: Inorbit Mall, Hyderabad
Dateof Booking: 29th June, 2012
Date of...
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S
ShubhankaSen
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging for 3D glasses

Address:Andhra Pradesh

This is against the practice of charging Rs 20 as maintenance charges for 3 D glasses by Cinemax Hyderabad... Is this even lawful... Aren't they already charging such high prices for the tickets that they have to now make extra money by this new charge... Pathetic ... And no one is complaining ... Typical of Indian attitude... And I tried complaining and got back some very rude behavior from the staff... I mean how many more ways are...
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G
gaurav.kh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:Hyderabad, Andhra Pradesh

We watched Gangs of wasseypur in inorbit mall cinemax hyderabad on First day last show (10:00) 22 june 2012, they stopped the movie during credits roll, so many people were eagerly waiting for Part 2 trailer which is at the end of credits roll. when we all asked about it they(Cinemax officials) said the movie is ended and there is no such trailers,..after another attempt they started the movie again from the starting and did fast forward,...
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S
sweta1985
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized service tax by cinemax, infinity, malad west

Address:Mumbai City, Maharashtra

Hi Sir/Madam,

On Saturday May 05 2012, I went to watch a movie with my brother in Cinemax Hall, Infinity Mall, Malad West. When we reached there we were asked to shell out Rs.240 rupees in addition to the ticket amount that we paid. The addition amount was in lieu for 3D glasses that the movie required of which 200 was returned. What was unauthorized was that I was not informed in advance that the extra money will be deducted...
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R
Ramhare
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rent on 3D goggles without receipt

Address:Nashik, Maharashtra

Dear all,

The reason to write, I feel on one side we are talking about stop black money and ethical, transparent business and other side we are overlooking what is happening around our day to day life. Everyone is accepting this as routein and ' chalta hai' attitude. Last month, I went to Cine max to see one 3D movie and was surprised the way they charged me 10 Rs on 3D goggles ( They took it back after movie). without...
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J
jadhavsiddh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hidden charges, bad service

Address:Maharashtra

On 11th April 2012, I went to Cinemax Vashi to watch Housefull 2 at 9-9-30(dont remember exact time) morning.
On the internet, when i checked the prices were 120 for reclined seat.
Box office window, where all shows n timings were printed it was again showing 120 rs per seat.
But when I confirmed the 2 tickets, the sales person asked to pay 340 which includes 100 rs of food vouchers.
I refused to take this offer,...
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A
arpitaaru
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3d Glass charges

Address:Vadodara, Gujarat

I went for Titanic 3d. The movie charges was 90 rupees. When we went for the movie they charged 20 rupees more for 3d glasses. I said ok. but where is the receipt?
They said its maintenance charges. I have visited other theaters also. They do not charge any money. And if they do so then it is refundable.
It is there black money they are earning with name of maintenance. And if it is not then why don't they give the receipt/ticket...
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G
goje17
from Delhi, Delhi
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Money deducted without ticket booking

Address:Bangalore, Karnataka

Cancellation
i was booking my ticket on 18th feb for "ek deewana tha " but transaction got failed and amount was deducted from my account then i called customer care and it got refunded on 20th feb but again they have deducted 700 rs from my account on 28/02/2012. i don't know why it is deducted again from my account.my details are below

Status : Cancellation
Booking ID : 0
Order...
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S
sargeq3
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online ticket cancellation

Address:Ernakulam, Kerala

I booked 2 tickets for agneepath on 7th Feb for show on 8th Feb 10.45 pm (booking id537490) by mistake. I wanted to cancel it but unable to cancel it online. I called the tele booking guys and they said that they will not be able to cancel it as the payments has already been done. I have already booked tickets for 3.45 (booking id 537495) (show which i wanted to go) . Is there any way that i can claim my refund for 10.45 show?? Please help...
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H
hitesh20
from Pune, Maharashtra
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money refund

Address:Ahmedabad, Gujarat

hello,
i booked my tickets online from my bank of india debit card. money is debit but got the cancellation ticket and its more then a week but still nt got refund. attaching details:



Cancellation

Status : Cancellation
Booking ID : 0
Order ID : 39a0e898-dd91-4cf2-bc77-f35a1763e221
City : ahmedabad
Location : DEVARCMALL
Movie Name : AGNEEPATHbr...
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C
click60
from Pune, Maharashtra
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AMOUNT GET DEDUCTED BUT NOT RECEIVED TICKETS

Address:West Bengal

I have tried to book tickets for Agneepath for 28th January, 2012 3.30 pm show at Mani Square, Kolkata.

My user id is [protected]@gmail.com.

After successfully payment of Rs. 760 [4 tickets] I have not got any confirmation regarding it.The amount has not refunded back.

Please look after the issue....
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G
Gatu Vyas
from Rajkot, Gujarat
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not answering any calls

Address:Jamnagar, Gujarat

adlabs mehul is one of the cinema in jamnagar on airport road its far away from city area so we have to ask for new release and other show timings so we have to call on the given number[protected] but i think this number is only use or their staffs only they did not answer a single call of mine, so can i assume that i am lucky one or hard lucky one & in other words it is single multiplex in town so they are also gets benefits of monopoly...
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A
ashutosharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Charges for 3D Glasses with no records

Address:Pune, Maharashtra

I need your help in raising awareness about the black money being collected by Cinemax Multiplex which newly opened at Inorbit Mall, Viman Nagar.

I went with a Co-worker to watch DON2 in 3D, the Cost of purchasing a 3D ticket is already more than watching a movie in 2D. Like expected they took a deposit of 220 Rs. from me for two 3D Glasses which the guy managing the distribution desk mentioned were refundable. (The 220 amount...
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J
jai bhagwan kundu
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FOR DELAY OF PF PAYMENT

Address:Panipat, Haryana

RESPECTED SIR ,
MY SELF JAI BHAGWAN KUNDU I M THE EMPLOYEE OF CINEMAX PANIPAT
I M DISCHARGE OUR JOB BEFORE ONE AND HALF YEAR . MY REASON IS FOR MY PF PAYMENT DELAY I HAVE COMPLETE OUR TOTAL Y FORMALITIES FOR PF. BUT MY PF AMOUNT IS DUE . I REQUEST TO YOU FOR MY PF PROCESS INCREASE...
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