[Resolved] Cinepolis India — Non-receipt of ticket for order id[protected] | |||||
Regarding the order number:5628 from CCavenue and Order ID[protected] My transaction on your website for an amount INR:Rs 344.36 & on[protected]:46:45.83. was unsuccessful as I didn't received any tickets from your end. You can check it in your database. As per later inquiry I got to know the same ticket has been booked from BookMyShow.com from some other user and hence confirming I didnt got the same seat A2&A3 at 11-03-16 for movie at Cinepolis - fun Cinemas Cunningham road 6.20PM show for love shagun. This seat was not booked for my email id - [protected]@gmail.com And hence I request to revert back my transaction of Rs. 344.36 . CCavenue response: On the basis of information provided by you we have checked our records were able to trace one transaction with the order number:5628 for an amount INR:Rs 344.36 & has been successfully processed through us on[protected]:46:45.83 and forwarded to the Merchant -www.cinepolisindia.com Was this information helpful? | |||||
Mar 23, 2016 Complaint marked as Resolved Please describe what steps have been taken by the company to resolve your complaint. Provide as much information as possible.
If the company emailed you, please provide that email adress, if they called you, please provide the phone number.
Consider this description as an instruction to help other users to resolve their complaints as fast and easy as possible. Cinepolis India customer support has been notified about the posted complaint. | |||||
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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ORDER ID NO:[protected].amount was debited but while redirecting to your
website page there it showed that payment was unsuccessful, please try once
again.then I came back and booked cash at cinemas option.now I want my
refund back.mobikwik was saying that ask for cinepolis.please kindly refund my
amount